Zelos Team Management Reviews - Pros & Cons, Ratings & more

Connecteam

monday.com

Wrike

Volgistics

A free app for shift signup and task dispatch. Desktop and mobile - with unlimited members!

Zelos Team Management

Android

Web-based

iPad

iPhone

Coordinator

So I am glad I found Zelos and I am personally recommending to all other non profit orgs for improving scheduling part.

arts manager

I love the simple, logical and easy-to-use interface for both admins and users. I also enjoy the help from team whenever necessary.

CEO, Work and Organizational Psychologist

The best of all is customer service. Very fast reaction and also listening customers and improving constantly if to ask some new features or option that are relevant also for other customers.

Volunteer Coordinator

It is way more motivating for them to pick their task than just getting asigned - so we also adjusted our workflow, for the better.

Volunteer

The biggest disadvantage was that it is not possible for clients or admins to chat directly with volunteers inside the app.

Additionally, we sensed a lack of an overview of users' activity levels (had to check every user one by one).

Community Programs Director

Hard to think of anything. Possibly the fact that you have to resort the list of team members by however you want to filter them every time you go to the list (no way to set a default).

Managing director

Also an option to rebook onto a task if you have abandon it.

Great experience overall. Johanna has always been quick to reply to messages.
Onboarding the volunteers has been working well. I was a little concerned as not all are tech savvy but following the link and downloading the app proofed no problem.

Feeling lucky to have found Zelos

Really glad to hear Zelos is working out for your team! 

If you need any help with finding things in the admin section, feel free to reach out to our support chat! Our tutorial videos in our Knowledge Base also walk you through the ultimate basics step by step!

Love,
Johanna from Zelos

It has been a fabulous experience. The developer team are super responsive to any requests or ideas and fast on turnaround on any bug. I wish all software companies were like that.

Awesome tool from people who get it and care.

Thank you for taking the time to write this review, Alex! Warm feedback like this is what keeps our team going.

Simplicity and usability is what we ultimately strive for, so I'm very glad this really is the experience for you. 

As for the stickiness of the team filters - we hope to surprise you with a radically upgraded experience early next year ;)

Love,
Johanna from Zelos

Good

Overall easy to use and affordable 

Great, cheap and yser friendly 

Thank you James for reviewing Zelos! 

We're really focused on making the app user friendly, so I'm super glad you're finding it easy to use. 

Admins can always rebook, even if the team member has originally abandoned the assignment. But I'll take this feedback to the design team, hopefully we can soon provide a setting where you can choose whether people can re-book themselves or not.

Also - we're launching a much better new task editor in a few months, hopefully this will help with the task edit issues!

Made volunteer coordination easier!

Thanks for reviewing, Janelle! Really glad you appreciate our privacy features - this is really important to us.

Announcements are called Notices in Zelos - you can find them in your admin options. They send out a notification to all team members, and remain sticky on everyone's dashboard until expired.

You can reach out to our support with any questions and suggestions about this feature, we always appreciate your feedback!

Love,
Johanna from Zelos

Very good
I don't have anything else to say

Reception Bookings

Glad you find the app easy to use!

I believe your comment is about filtering, and easily viewing items that belong to a certain category based on custom fields. We hope to address this with a feature upgrade by the end of this year - you will be alerted over email if you're subscribed to product updates :)

Love,
Johanna from Zelos

The support is incredible! Supported every step of the way. The majority of our users find it so easy to navigate and use. For an organisation as big as ours it has reduced admin burden, streamlined scheduling and helped recruit volunteers. 

Game changer

Thank you so much for sharing your positive experience with our app, Ashlee.
This kind of reviews is what keeps our team going!

The on-line support has be great to help us configure and deploy the tool.

Great to Manage Our Team of Volunteers

Thank you for reviewing Zelos, Liz! Really glad the app is helping you achieve your goals!

Whenever you have a specific request about how you'd like to customise fields more than you're currently able to, don't hesitate to reach out to our support chat. We are always improving on the flexibility of the system, and it's exciting to learn what kind of features you would actually need to get things done in the most productive way!

Love,
Johanna from Zelos

Very useful for volunteer management

So glad to hear you're finding the app useful.

If you're registered as a nonprofit, don't hesitate to reach out to our support to discuss custom pricing!

Love,
Johanna from Zelos

Small but great

Thanks for sharing your top rating with the world. Glad the app is working for your team.

I'd love to hear what additional notifications you'd like to send to your team through the app. Currently each message, notice and task will send a push notification to all relevant team members (individuals, task participants or group members)

If there's something you're missing, please reach out through our support, we're always open to feedback and feature requests!

Love,
Johanna from Zelos

I needed a free platform for volunteer management. For non-profit organizations like public schools, it is difficult to find

Zelos for Complex Volunteering

Thanks for the detailed feedback, Melissa! These are valuable insights that we can use for prioritising our further development :)

Some of the issues I can already address:

If you'd like your team to interact with each other, you can open group discussions for them, and encourage conversations under each assignment. But of our core values is user privacy - this is why we have limitations in place how much team members can see each other's profile data and schedules. 

We do provide custom fields for tasks and shifts (you can customize these under Manage / Task settings) - but you're right, we currently support just a single role per each schedule item. But we do intend to add some extra scheduling hierarchy in Q1 2024.

I really hope our next updates will provide the functionality you're currently missing in our app!

Love,
Johanna from Zelos

Karosserifabrikken and our volunteers

Very glad to hear you're enjoying the user friendliness - usability is our top priority when building the app!

I'd love to learn more about what features / functionality is still missing for you from a five-star review. Could you reach out in our support chat and let us know how we could serve you better?

Love,
Johanna from Zelos

The overall experience has been great, the costumer service is amazing and I can't wait for all the new changes coming up in the app!

Good app with lots of potential 

We love your feedback, Celia! 

I hear your issue with the resetting filters - this will 100% be fixed with the database update next month. 

And very happy to hear that you're using the notice functionality - the power of this feature is often under-utilized, but it's one of my personal favorites, too ;)

Love,
Johanna from Zelos

Saas

Glad to hear the app is working for you, Celine!

We do have an image-related update in the works, so in a few months it will be possible to upload pictures to user profiles, too :) 

We'll keep you posted as soon as it's live!

Johanna from Zelos

Overall it's been a great system and the tech support has been amazing. As a small volunteer run group this has helped us immensely 

Game changer for a small organization

Thank you for your kind words, Angela. I'm very glad you're enjoying the app! 

And it's been a valuable insight for us that you're actually looking to book multiple members from one account. We've made a note of your feature request and hopefully booking multiple signup slots at once is a use case we can support better in the future!

- Johanna from Zelos

Good Product

Thanks for the review, and glad you're enjoying the app, Johannes!

We have a major app update scheduled for September that will take care of all of the scrolling issues. Hoping for your patience until 😅

Could you provide more information in our support chat about which views get obstructed by your phone notch? We'd love to fix this, but looks like it's not an issue with all notched phones, or all views.

I am enjoying it so far but it’s hard to keep my students engaged with the product 

Small non profit 

Thank you for the review, Konnie! 

We're always working on upgrades to the product - you will certainly see a much better version of task duplication live soon.

It would be interesting to hear what your main concerns are with the iPhone app, so I invite you to reach out with your feedback in our support chat!

We can also provide short mentoring sessions with tips and ideas for your member engagement. You will find this option as "existing user - strategy session" in our demo calendar at https://getzelos.com/book-a-demo/

Love,
Johanna from Zelos

Perfect solution for ad hoc teams

So glad you're happy with the app! And thank you for taking the time to submit a review.

We'd love to know more about how you've integrated Zelos with your project management tools - come chat with our support if you'd be up for sharing your experience. Learning from you could help us plan better ready-made integrations!

Love,
Johanna from Zelos

Good! Some techniqual issues but overall super happy

Super efficient 

Awesome to have your project on board with us, Jennifer! 

Our support chat is always open to your feature requests! We really want to be versatile enough to give the best support all types of people management projects, so it's very important for us to hear the needs and wants from users who use the app for a case that isn't our number one bestseller. 

Anyhow - if there's a specific feature you find missing for your team, let us know in the support chat! 

Johanna from Zelos

I have personally been registering and trying over 20 alternatives when I needed to find a good scheduling option, between websites and apps, that were just not suitable to our needs; either too expensive or limiting when free, or settings wouldn't allow our org to set the schedule properly. So I am glad I found Zelos and I am personally recommending to all other non profit orgs for improving scheduling part.

For small and big groups of volunteers!

Thank you so much for the review, Cristina.

We're indeed trying to keep it accessible for non-profits, so if your organisation grows beyond our free tier limitations, don't hesitate to ask our support for the current non-profit discounts for the Pro tier as well!

I hear your feedback about auto-completing assignments. Our goal is to be really good at human-to-human communication, so we probably won't have the app do many things automatically for you. But we do have some handy bulk update features in our development that would allow administrators to quickly clean up things.

The role option is a common request as well - this will probably go live when we introduce sub-tasks feature. For now, the best way is to create separate tasks for roles that require a different skillset. This way you can also target the work better, if you have relevant roles / interests logged for each member in the database.

About messaging - have you already discovered the notice feature? This lets you send out an announcement to everyone, without opening a general chat. You'll get read receipts and the information will be pinned to everyone's dashboard until you decide to expire the notice!

I'm glad to have you on board, and excited that you like our gamification features! This part is our team favorite as well :)

Love,
Johanna from Zelos

great volunteer community tool

Thank you for the encouraging review, Manuel! 

I'm excited to hear that we've helped you create a better workflow! This is what we ultimately strive for - to help organisations become the best version of themselves :)

I'd love to hear more details about the notification bug so we can fix it.
Also, it would be a great insight to learn which views lack the necessary information for you.

Could you kindly reach out in the support chat on your dashboard and let us know about these?

Love,
Johanna from Zelos

Zelos has helped us to make significantly less mistakes with schedulling - both getting the initial distributions of roles and time slots for participation right and getting teachers and students to actually follow through with commitments. 

Very simple and useful. Easy to get going and keep up

Thank you so much for the review. I'm really happy that you find the separate chats useful, we strongly believe that this feature creates clarity in team communication.

We're definitely working on the analytics, so hope you'll soon be happy with that as well!

Love,
Johanna from Zelos

Zelos is a life-saving for communities

Thank you so much for the thorough review, Pavel! It is great to hear about the success of your productive community!

You are right, we did not have chats in early 2020 - but by now we have added this missing feature. Now you can also have chats in Zelos, either in groups or 1:1!

I am very pleased with Zelos. It has helped to manage hundreds of volunteers in times of urgent need.

Good experience

Thank you, Hannele! Your support is what keeps us going 

- Johanna

Can't imagine working without Zelos!

Thank you so much for the encouraging review, Ave Gail! Looks like we're doing something right ;)

I believe the inconvenience of the "new task button" scrolling away occurs on in desktop view (on mobile, it's in a fixed position). 
I'll bring this up at our next design meeting to see if there's a good way to bring the same experience to the desktop view!

- Johanna

Essential for effective volunteer management

Thanks for the kind words, Sandra! 

We hear you about bringing more attention back to gamification. We're definitely planning to give more love to the feature later this year, and return the public leaderboards + an activity overview dashboard. Keep an eye out for our product updates newsletter so you'll be the first to know when the upgrades roll out ;)

- Johanna

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