Zenefits Features List

Zenefits

OnBoarding | Payroll | Benefits | Compliance

4.07/5 (402 reviews)

Zenefits Feature Summary

  • Multi-user admin access
  • Benefits administration
  • Contractor management
  • COBRA administration
  • Payroll administration
  • Third party integration
  • Attendance management
  • Employee profile
  • Employee database
  • Benefits management
  • Payroll management
  • Health insurance
  • Self service portal
  • Employee onboarding
  • Recruiting management
  • Office directory
  • Organizational charting
  • Payroll integration
  • Enrollment management
  • Custom fields
  • Customizable fields
  • Compliance management
  • Customizable reporting
  • Document management
  • Activity dashboard
  • Time & attendance tracking
  • Background screening
  • Accounting integration
  • QuickBooks integration
  • Real time updates
  • Change tracking
  • Direct deposit
  • Records management
  • Real time analytics
  • Real time reporting
  • Sick leave tracking
  • Vacation / leave tracking
  • Vacation / leave tracking
  • Clock in / out
  • Employee time clock
  • Overtime tracking
  • Project time tracking
  • Approval process control
  • Customizable approvals
  • Configurable workflow
  • Workflow management
  • Employee self service
  • Policy management
  • Email invitations & reminders
  • Automatic reminders
  • Role-based permissions
  • Permission management
  • Reporting & statistics
  • Automated employee alerts
  • HR management
  • Forecasting
  • Proration
  • Provider management
  • Monitoring
  • Time off requests
  • Performance management
  • Business intelligence reports
  • HR library
  • ACA compliance
  • Small business compliance
  • Compliance assistant
  • Overtime calculation
  • Time card fraud safeguards
  • Employee data synchronization
  • Employee management
  • Mental/dental/vision benefits management
  • Life & disability benefits management
  • Commuter benefits management
  • FSA benefits management
  • HSA benefits management
  • Deadline tracking
  • Task management

Zenefits Features In Depth

Employee Onboarding

Zenefits aims to streamline the employee onboarding process. Instead of sending new hires home with stacks of paperwork to fill out, HR managers have access to e-sign offer letters. After signing their paperwork online, new hires can enroll in health insurance and other benefits through the cloud-based platform.

Improve the way your office handles employee onboarding by generating agreements for new hires to sign online. Zenefits is EEO-compliant and it automatically collects all necessary personal, bank, and tax information for new hires. Zenefits will also generate W4s for all new hires and enroll new employees in payroll and benefits plans. Zenefits is able to fill out, file, and store pertinent employee paperwork securely in the cloud.

Employee Files

Every piece of information a business collects about its employees is accessible through Zenefits. Not only does Zenefits save and store personal information and bank accounts, which are useful for health insurance enrollment and payroll, but it also stores digital versions of all offer letters, IP assignments, options agreements, and tax forms.

If an employee becomes ill at work, HR managers can click onto that employee’s Zenefits file to find his or her emergency contact information. Employee files are also useful for accessing employment details, like how long a person has worked at the company, and resource information, including laptop serial numbers and license numbers.

Self-Serve Human Resources

Events happen in every employee’s life that require changes to that person’s benefits. With Zenefits, HR managers don’t need to take time away from their schedules to manage common changes, like marriages, births, and updates to bank accounts. Self-service portals offer a way for employees to make changes to their benefit plans on their own, at any time day or night.

Encourage your own employees to login to their Zenefits accounts to make changes to their employment information or benefits enrollments. Employment checklists highlight any missing information, like tax withholdings or bank account details, and eligibility verification ensures that employees aren’t able to enroll in any benefits plans for which they are not eligible. Once an employee’s benefits enrollments have been updated through the self-serve portal, all connected payroll and health insurance systems are updated automatically.

Benefits Administration

Zenefits is an end-to-end benefits administration solution. Companies and their employees are provided with complete access to all of their benefits information through a secure, cloud-based portal. This portal is where employees should visit to search for insurance forms, enroll in benefits, and research resources when updating their personal information. Zenefits automatically monitors the enrollment status of all employees, along with managing FSA, HSA, HRA, and commuter benefits.

When you integrate Zenefits with your benefits and payroll systems, the application automatically enforces contribution limits for beneficiaries. Zenefits can also be setup to take out pre-tax deductions for employees, and it can forecast costs and run benefits reports any time an employee requests the information.

Health Insurance Enrollment

Although Zenefits is known for providing a simplified way for companies to bring their health insurance plans online, the cloud-based platform also offers a way for businesses to research new insurance options for their employees. Zenefits combines real world brokers with technology, providing HR managers with access to experienced insurance brokers who can help design plans that make sense for their specific situations.

Zenefits’ team of brokers guides you through the process of selecting an insurance solution for your business. That same team is also available to walk employees through the open enrollment process online. If employees have questions or concerns about their plans, they can be directed to Zenefits’ staff for immediate assistance.

HR & Employee Management Feature Comparison

Most popular features of all HR & Employee Management apps

API (290 other apps)
Activity Dashboard (205 other apps)
Applicant Tracking (171 other apps)
Automatic Notifications (214 other apps)
Automatic Reminders (141 other apps)
Customizable Branding (151 other apps)
Customizable Reporting (164 other apps)
Data Import/Export (150 other apps)
Employee Database (131 other apps)
Employee Management (207 other apps)
Employee Portal (143 other apps)
Employee Profile (127 other apps)
Employee Self Service (162 other apps)
Performance Management (126 other apps)
Real Time Reporting (127 other apps)
Recruiting Management (136 other apps)
Reporting & Statistics (185 other apps)
Third Party Integration (143 other apps)
Time & Attendance Tracking (136 other apps)
Time Off Requests (125 other apps)

Competitor Feature Comparison

API
Absence Management
Accounting Integration
Activity Dashboard
Applicant Tracking
Approval Process Control
Attendance Management
Automatic Notifications
Automatic Reminders
Background Screening
Benefits Management
Business Intelligence
Calendar Management
Change Tracking
Clock In / Out
Compliance Management
Configurable Workflow
Content Library
Custom Fields
Customizable Approvals
Customizable Reporting
Data Import/Export
Data Synchronization
Deadline Tracking
Direct Deposit
Document Management
Document Storage
Electronic Signature Capture
Email Invitations & Reminders
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profile
Employee Self Service
Employee Time Clock
Enrollment Management
Feedback Collection
Forecasting
Goal Setting / Tracking
HR Management
Health Insurance
Leave Tracking
Manager Self Service
Monitoring
Office Directory
Organizational Charting
Overtime Calculation
Overtime Tracking
Payroll Integration
Payroll Management
Performance Appraisal
Performance Management
Permission Management
Policy Management
Project Time Tracking
Proration
Provider Management
QuickBooks Integration
Real Time Analytics
Real Time Reporting
Real Time Updates
Records Management
Recruiting Management
Reporting & Statistics
Role-Based Permissions
Self Service Portal
Sick Leave Tracking
Surveys & Feedback
Task Management
Third Party Integration
Time & Attendance Tracking
Time Off Requests
Timesheets
Vacation Tracking
Workflow Management
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API
Absence Management
Accounting Integration
Activity Dashboard
Applicant Tracking
Approval Process Control
Attendance Management
Automatic Notifications
Automatic Reminders
Background Screening
Benefits Management
Business Intelligence
Calendar Management
Change Tracking
Clock In / Out
Compliance Management
Configurable Workflow
Content Library
Custom Fields
Customizable Approvals
Customizable Reporting
Data Import/Export
Data Synchronization
Deadline Tracking
Direct Deposit
Document Management
Document Storage
Electronic Signature Capture
Email Invitations & Reminders
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profile
Employee Self Service
Employee Time Clock
Enrollment Management
Feedback Collection
Forecasting
Goal Setting / Tracking
HR Management
Health Insurance
Leave Tracking
Manager Self Service
Monitoring
Office Directory
Organizational Charting
Overtime Calculation
Overtime Tracking
Payroll Integration
Payroll Management
Performance Appraisal
Performance Management
Permission Management
Policy Management
Project Time Tracking
Proration
Provider Management
QuickBooks Integration
Real Time Analytics
Real Time Reporting
Real Time Updates
Records Management
Recruiting Management
Reporting & Statistics
Role-Based Permissions
Self Service Portal
Sick Leave Tracking
Surveys & Feedback
Task Management
Third Party Integration
Time & Attendance Tracking
Time Off Requests
Timesheets
Vacation Tracking
Workflow Management
Visit WebsiteCompare App
API
Absence Management
Accounting Integration
Activity Dashboard
Applicant Tracking
Approval Process Control
Attendance Management
Automatic Notifications
Automatic Reminders
Background Screening
Benefits Management
Business Intelligence
Calendar Management
Change Tracking
Clock In / Out
Compliance Management
Configurable Workflow
Content Library
Custom Fields
Customizable Approvals
Customizable Reporting
Data Import/Export
Data Synchronization
Deadline Tracking
Direct Deposit
Document Management
Document Storage
Electronic Signature Capture
Email Invitations & Reminders
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Profile
Employee Self Service
Employee Time Clock
Enrollment Management
Feedback Collection
Forecasting
Goal Setting / Tracking
HR Management
Health Insurance
Leave Tracking
Manager Self Service
Monitoring
Office Directory
Organizational Charting
Overtime Calculation
Overtime Tracking
Payroll Integration
Payroll Management
Performance Appraisal
Performance Management
Permission Management
Policy Management
Project Time Tracking
Proration
Provider Management
QuickBooks Integration
Real Time Analytics
Real Time Reporting
Real Time Updates
Records Management
Recruiting Management
Reporting & Statistics
Role-Based Permissions
Self Service Portal
Sick Leave Tracking
Surveys & Feedback
Task Management
Third Party Integration
Time & Attendance Tracking
Time Off Requests
Timesheets
Vacation Tracking
Workflow Management
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Mobile apps

iOS App


191 reviews

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Requires iOS 8.0 or later. Compatible with iPhone.

Android App


0 reviews

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Zenefits Feature Reviews

25 reviewers had the following to say about Zenefits's features:

Shae Jackson, PHR, SHRM-CP, MBA

Seamless low-cost solution for small to mid-sized companies that kills busy work

2018-07-03

No more paper! -Time off tracking: Automatic rating to managers for review and approval of all time off requests while keeping the HR team aware of team schedules.

Pros

Easily the most comprehensive solution in the market (at this price point) that addresses onboarding/offboarding, automated and customized email triggers to employees, time and attendance, insurance, aca compliance, reporting (standard and custom) and a multitude of integrations.

Cons

I wish the performance management module was baked into the subscription versus an add-on cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynn McRea

Zenefits an App for all reasons (for HR this is)

2018-06-18

Pros

Ease of use, employee engagement, time and attendance tracking are quite useful, Document management is all a good resource.

Cons

Performance management seems counter intuitive, employers can't add goals for their employees, the process flow does not always make sense.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

Zenefits has a lot of potential.

2018-04-10

Easy payroll services All-in-one benefit admin

Pros

We have received great feedback from our employees on the ease of use, especially on requesting time off.

Cons

Being able to print pay stubs during payroll processing (i.e. for use with final paychecks) Unless someone is hourly, there is no where to enter hours worked in the profile for those that work under 40 hours but more than 30.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
David Allelo

Zenefits has been a great help to us at an affordable option. Continuous improvement since joining.

2018-04-16

Also, payroll cost considerably better than we were paying to another third-party.

Pros

Easy to maneuver between modules.

Cons

No real weakness noted.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

Simple, easy product to use

2018-07-04

Easy onboarding, easy integration with payroll system, easy offboarding, commuter benefits management, FSA management, employee and diversity reporting.

Pros

Intuitive interface, really easy to make offer letters, onboard employees, sign up for health insurance process.

Cons

Sometimes the support has had issues over the years, however in the last few years have really sorted it out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Human Resources Manager (Cosmetics company, 51-200 employees)
Verified Reviewer

Great HR system

2017-12-13

Pros

Affordable, easy to use, keeps managers and supervisors informed, great reporting, fast customer service, easy payroll reporting, easy way to print pay stubs and access information quickly, easy to request and approve time off, easy to track employees that are off or on break, compliance notifications keep you informed all year, zenefits is always looking for ways to improve and integrate new things to make their programming better

Cons

not connected with e-verify, would like more integrated apps, and would like to be able to put benefit information on the dashboard without using the brokerage company they have partnered with(I have a great benefits broker that I would like to keep).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Jeanette Azar

Love it for a small company

2018-05-02

Pros

It helps keep me on track for deadlines for compliances and get information submitted for things like payroll and renewing employee health insurance.

Cons

Also, more options for permissions like more members being notified when an employee requests off, not just who they report to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kris Robinson

Easy to use and the support has been really helpful when needed.

2018-04-10

Easy administration of all of my employee database needs!

Pros

The UI is easy and the reporting is robust.

Cons

I would like to see the BI dashboard charts built up more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Whitty

Verified Reviewer

Zenefits is extremely user-friendly for the on-boarding process

2018-01-03

Pros

Zenefits portal provides easy on-boarding of new employees.

Cons

The interface between Zenefits and third party payroll systems needs significant work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Robyn Whittingham

Zenefits was the first HRIS system my small company used (100 employee)

2018-01-10

Worth taking a look at.

Pros

Incredibly easy to create customized reports off using almost any data point(s).

Cons

Limited paid time off functionality (system only allows tracking of one paid time off process and my company has 2 discrete time off policies).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Donna Hoang

Zenefits us primarily in benefits administration, onboarding e-paperwork, and ACA reporting.

2018-04-16

ACA Reporting, benefits administration, and electronic onboarding.

Pros

Zenefits assist us mostly in ACA reporting, e-paperwork for onboarding, limited compliance assistance, basic data reporting, and PTO administration.

Cons

I would like to learn more about how this product can be used as a company's "Employer Intranet Portal" website or assist the company in "employee performance or management" function.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexandria Jang

Very streamlined way to onboard and manage employees. Keeps us in compliance.

2018-04-10

Compliance documents (e-sign) and reminders is super helpful.

Pros

I like that everything from onboarding, to document management, time management, and benefits management can be managed in one platform.

Cons

So many fees for adding features - To get the full suite of features, it would cost a lot per user. For a company with a tight budget, I have to pick and choose my features (which I guess is a good and bad thing because I wish I could have them all but can't because of the cost)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Acoya Maina

Good experience generally-hard to get employees to use properly

2018-04-10

Tracking employees time electronically vs by hand.

Pros

It is easy to setup each account and they employees are usually quick to setup their profile.

Cons

Cannot get employees to use properly-phone service isn't great in rural WI.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenna Mackey

Accounting Manager at Startup

2016-09-13

Pros

It is usually very easy to find the individuals and data that I need.

Cons

Because we don't have either, we spend a lot of time making sure we are correctly transferring employee changes in the system to our payroll processor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

8/10

Recommendations to others considering Zenefits

Make sure you understand your needs and if they will be met. For a simple HR management tool, Zenefits is great. For anything beyond that, you might want to look into more sophisticated software options.

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

Gets the job done but lacks usability

2018-04-18

Pros

- Good and comprehensive features for HR Management. - Syncs with google calendar - Reporting is powerfull.

Cons

- The absence of a calendar view for employees time of is quite annoying

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Monica Perez

Great for PTO tracking

2018-04-13

Pros

Easy to use, PTO tracking system, syncs with google calendar, you can pull various HR/analytics reports such as employee turnover.

Cons

Instead of replacing old docs, it would be nice if we were able to save mulitple docs under one category ie we would like to see a history of performance reviews saved to individual profiles, not just the latest.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ellen Martin

transformational

2017-08-10

I love the HR management, onboarding, benefits management, compliance, and time off aspects in particular and so do our employees.

Pros

Saves time, makes the HR generalist look like a rock star, streamlines processes, syncs with Intuit Online Payroll, HSA, integrated HR reports, support is very responsive

Cons

Does not sync with QuickBooks desktop, have had trouble activating G Suite and Principal apps

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Noel Magee

User friendly, reliable, streamlines processes

2018-04-11

Pros

It is easy for our employees to navigate.

Cons

I would like a few more customizable options in the area of time off/PTO.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 51-200 employees)

Easy to learn the basics

2018-04-24

It's a great way to keep track of all the information we need in order to service our employees.

Pros

I like that it takes the administrative work out of HR's hands. Employees have to be responsible for themselves.

Cons

The reporting function is not good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Roxanne Nelson

The system was easy to use and launch to my company.

2018-06-22

PTO tracking and Time & Attendance - they were both problem areas for our company and this software has made it easy to use.

Pros

I think the ease of use and the fact that Zenefits links to some of our other companies has been very helpful to making a smooth transition for our staff.

Cons

Not everything is available via mobile app yet, and some items are still in development that would be helpful (like the performance management).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 51-200 employees)

Easy to Use Overall But Lacking in Healthcare Claim Help

2018-07-16

Zenefits makes it easy to manage my time off and commuter benefits but is lacking when it comes to healthcare benefits.

Pros

I love the time off tracker.

Cons

I submitted again not knowing the real issue and was rejected again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Entertainment company, 11-50 employees)

Zenefits has been invaluable to me as an HR tool.

2018-04-11

Pros

It's easy to use for both admin and employees, and their features are ever-expanding.

Cons

I'd be hard-pressed to find much that I do not like, but if I had to choose, I would say I'd like to add medical info and time and attendance to employee profiles much like PTO and documents are available from the profiles, rather than having to go to the medical section/time and attendance and select the employee in question.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff Hyde

Managing employee data is easier using Zenefits

2016-09-02

Pros

HR activity management is simplified using Zenefits Application.

Cons

.), so if we can keep this along with employee data within Zenefits, it will be best.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Likelihood to recommend

8/10

Recommendations to others considering Zenefits

Good software to use by HR people. Employee information can be managed well and used as needed.

Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
Medical Director (Internet company, 11-50 employees)
Verified Reviewer

Like having an HR department

2017-12-12

Pros

User-friendly attractive interface. Responsive customer service.

Cons

I wish there would be a greater price differential to make it more affordable for small businesses with one or two employees.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
Read more
Dustin Mullinax

Great concept but poor customer service and execution.

2017-11-13

Loved the idea of the concept, was basically sold on idea to have a PTO software that we could use for employees to use without a fee.. then once all were onboard, we had to pay per month and now you can't even call for assistance when you have a problem.

Pros

Has a mobile app that employees can access from virtually anywhere, can see a shared calendar that will display in outlook with employees scheduled off.

Cons

No customer service phone number, no email addresses for specific reps, customer service must be contacted online thru a job ticket (if an account is locked out, can't even submit ticket for contact and no phone number to call), managers don't have access to the employee review sections (must grant managers admin rights, which then opens the door for past requests to be deleted by an employee.. big problem), system was not set up properly and allows for managers to approve time off when employees did not have the time available.. no pop up that would ask "are you sure?"

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more