ZipRecruiter Pricing, Features, Reviews & Comparison of Alternatives

ZipRecruiter Reviews

ZipRecruiter

Job posting & Applicant Tracking software

3.3/5 (35 reviews)
7,629

Post to multiple job boards with one submission.
Easy multi-city job posting for broadest possible job ad exposure.
Screen candidates with simple to set up online interviews.
Easily toggle between their answers and their resumes.
Customize the branding on your job pages.
Multiple users can be added to an account to collaborate on rating and vetting candidates.
www.ziprecruiter.com

ZipRecruiter Overview

Pricing

Starting from: $59.00/month
Pricing model: Open-source, Subscription
Free Trial: Available (No Credit Card required)
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
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ZipRecruiter screenshot: As a job seeker, search millions of jobs from around the web and get found by employers in your area by posting your resume for free.ZipRecruiter screenshot: More reasons you will love using ZipRecruiter! ZipRecruiter is designed to make hiring faster, easier and cheaper.ZipRecruiter screenshot: The ZipRecruiter homepage and your portal to the quickest & easiest recruiting ever. Post to 30 million job seekers with one submission!

ZipRecruiter Reviews (35)

Most positive review

 Great tool for recruiting

As a technical recruiter, I have been using ziprecruiter for about a 2 years now. I find the ability to post a position within their site and their cross posting is wonderful and the social networking linking is a plus.

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Reviewed 17th of January by Kristina "Shoots" Mitchell

Most critical review

 Company focused on upselling instead of wanting to help

The account representative was aggressively trying to upsell add on features to my job post. I didn't have great results, and when I voiced this to the customer service representative they were still trying to sell more by offering a discount on the next month (even while I was cancelling). If ...

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Reviewed 15th of June, 2016 by A verified reviewer

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ZipRecruiter Pricing

Starting from: $59.00/month

Pricing model: Open-source, Subscription

Free Trial: Available (No Credit Card required)

ZipRecruiter offers month-to-month subscription pricing. Fees vary based on what features you need and the number of jobs you have.

Key Features of ZipRecruiter

  • Job Posting
  • Candidate Screening
  • Applicant Tracking
  • Custom Branding

ZipRecruiter Screenshots (3)

ZipRecruiter screenshot: As a job seeker, search millions of jobs from around the web and get found by employers in your area by posting your resume for free.ZipRecruiter screenshot: More reasons you will love using ZipRecruiter! ZipRecruiter is designed to make hiring faster, easier and cheaper.ZipRecruiter screenshot: The ZipRecruiter homepage and your portal to the quickest & easiest recruiting ever. Post to 30 million job seekers with one submission!

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Linux, Mac, Windows, Web-based
Supported Countries
United States
Supported Languages
English

Alternatives to ZipRecruiter

Benefits

Save time posting to job boards.
Centrally manage responses to your ad across all job boards.

Videos

ZipRecruiter Category Leaders

Reviews
Integrations
Mobile
Media
Security

#13 in Applicant Tracking (ATS)

View full ranking
58
10
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16

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Mariah Kleinjan

Good jobs to see

09/08/2017

Pros

ZipRecruiter is a good place to go and find jobs that you are seeking in your area and in your field of expertise.

Cons

You have to watch for scams. Some of the jobs I have come across are scams. They will push you like a real job, but the questiosn the seek are not valid.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
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Jazmin Campbell

We tried ZipRecruiter to increase our job applicant pool.

08/08/2017

Pros

ZipRecruiter is pretty easy to use and conveniently sends your job post to multiple job boards. Upkeep of job posts and checking on applicants is also very easy to use.

Cons

Unfortunately the subscription was out of our budget and we were only able to use this for a short time. The quality of candidates we received for jobs was increased, but not for the price we would have to pay monthly.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Patricia Engleton

Posting Jobs

08/08/2017

you get good candidates but not as quickly

Pros

Easy to navigate and add your job posting but the more you put the more your post seems distracting to the job applicant

Cons

The cost is on the expensive side for one job posting a month it is over one hundred dollars when other job sites are free

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
gretchen curry

Our company has used for 3 years.

21/07/2017

Lots of candidates!

Pros

We can post jobs quickly nation-wide and we do get a good response rate of applicants. It is an effective tool in securing candidates.

Cons

The resume search feature is horrible!!! Pricing just raised significantly from $999 (10 ads) for a year to approximately $4200 for a year! Tremendous increase! We have not renewed at this time!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Teresa Kim

Pretty solid recruiting website

18/07/2017

Pretty effective

Pros

It posts to many job boards so it allows the posting to be seen by a lot of people. The reps are usually readily available.

Cons

They try to make you spend a lot of extra money via boosts, which are really expensive, and I question how effective they are.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Gary Fiore

We've been using Ziprecruiter for over two years now. Not as good as it use to be.

18/07/2017

Many candidates and candidate leads, as well as ease of software. Ziprecruiter is particularly useful for souring lower-level candidates.

Pros

The software is incredibly easy to use, regardless of your computer skills. It's very easy to plug information into associated fields, and make all information as clear-cut and presentable as possible.

Cons

The software allows candidates to apply to roles too easily. With the one-click apply, we find that many candidates, who have no skills whatsoever for particular jobs, apply for roles that they shouldn't be. This is a major time constraint as we spend excessive time sorting through countless resumes that shouldn't be there in the first place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Arthur Riddle

Verified Reviewer

LITERALLY THE WORST EXPERIENCE EVER

30/06/2017

Pros

There is not a single Pro about ZipRecruiter........................................................

Cons

Everything. I have told ZipRecruiter for over 4 months to cancel my account and STOP CHARGING MY CREDIT CARD. Every time I speak to a customer service representative they tell me they have cancelled my account and I will not be charged anymore but when I look at my bank account every month they continue to charge me. Their customer service team is literally non-existent now. It states you can call Monday-Friday anywhere from 6AM-6PM but when you call it now states "email us at support.ziprecruiter.com and we will respond asap". Worst experience I have ever had. There is no option on their website to take your credit card off either......

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
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Krista Miller

This site has not been beneficial for our industry in the past

17/06/2017

Pros

I found it easy to search for resume's with the minimum qualifications. I also found it easy to work with customer service on an account issue.

Cons

I do not seem to find quality candidates for our skilled trade or many other skilled trades. I did not find this program to be a wise financial decision and did not pursue their hiring program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No

Response from ZipRecruiter


Hi Krista,

Thank you very much for taking the time to review ZipRecruiter - your feedback is very important to us! I would like to apologize for your poor experience in receiving qualified candidates during your time with us.

I want to let you know that if you ever decide to give ZipRecruiter another try, there are several steps that can be taken to optimize your posts to help filter out unqualified candidates and collect a larger pool overall.

If we ever have the pleasure of earning back your business, I would very much like to help better your next experience. If you would like any further assistance, please feel free to email me personally at support@ziprecruiter.com with the subject "Attention Sam" so that I can assist you. You can also reach the rest of our Customer Success Team by calling 1877-252-1062 from 6:00am - 6:00pm PST, Monday - Sunday if you have any immediate questions or concerns.

Kind Regards,

Sam B.

ZipRecruiter Customer Success

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cindy fenton

Posted a job and only got 2 applicants and they were not even close to this industry

05/06/2017

Cons

did not match to anyone and they charged my credit card even after I did the online cancel trial the day before I needed. This must be how they scam people

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Other

Source: Capterra
Helpful?   Yes   No

Response from ZipRecruiter


Hi Cindy,

Thank you very much for taking the time to review ZipRecruiter, your feedback is very important to us! I would like to apologize for your poor experience in receiving a larger pool of qualified candidates and the billing error that you encountered during your time with us. Although our system does work to identify the best-matched candidates for your job, there are several other tools that we encourage all customers to take advantage of to help better their chances of finding the right candidate and filtering out those who are not a good fit. If we ever have the pleasure of assisting you with your hiring needs in the future, we would be happy to walk you through those additional features.

Lastly, for the billing error that occurred, your account has been refunded and closed.

If you need further assistance feel free to contact our Customer Success Team by calling 1877-252-1062 from 6:00am - 6:00pm PST, Monday - Sunday.

Kind Regards,

Sam

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Christopher Connolly

Good tool to recruit for low level positions

31/05/2017

Pros

The website is very easy to understand, the learning curve is very low and overall the tool is quite powerful.

Cons

It's good to use if you are recruiting low level positions (administration, etc) but NOT good for recruiting IT professionals which is what we were looking at it for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Software Advice
Helpful?   Yes   No
Read more