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Recommended
Katie B.
Retail, 11-50 employees
Used daily for 1-2 years
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Zoho People has been a very dependable and well-performing HR tool for our retail business. We were able to set it up and sync with our other tools very easily as we're already using some of the other Zoho tools and the native integration doesn't take much time at all to set up. Other than that, all the modules are very well thought out and have a lot of advanced features that save you a lot of time, and it very rarely has performance issues like bugs and whatnot. I'd definitely recommend it to anyone looking for an online HR tool.
As a small business, we were a bit concerned as to whether we'd have to pay way over budget to be able to implement a product like Zoho, but compared to most of the other tools we evaluated, Zoho offers very reasonable plans for small businesses like ours which has helped us reap the benefits without having to wait until we hire a couple dozen more people.
It's a bit confusing when you're just beginning to use it. It would be good to have better onboarding to learn it quicker and help us explore new ways to use it compared to us discovering stuff on our own.
Mashucul M.
Health, Wellness and Fitness, 11-50 employees
Used daily for 6-12 months
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Very good reliable feature rich and great value for money
This one application can pretty much do everything you need for people management. Its LMS module alone is worth over $5/month if bought as a separate application from another provider. The app is very responsive and reliable which again is a massive feature as some HR softwares have a web version but not an actual app. Best of all Zoho has a family of products so those other apps are of use to you hen Zoho One which is all their apps is very good value for money
Biggest cons are that it is not a HR software in the absolute sense of the word because it has no payroll feature outside of India and although it is feature rich implementation is difficult. Zoho deliberately have poor support so you are forced to use their expensive third party partners who will help set it up to your requirements. I used someone from fiverr which is a lot cheaper but the issue with that is they go AWOL after a few weeks and you have to find someone else