ZoomShift Features List

ZoomShift Reviews

ZoomShift

Scheduling software for hourly employees.

4.38/5 (64 reviews)
546

ZoomShift Feature Summary

  • Employee scheduling
  • Time clock & timesheets
  • Availability management
  • Shift swaps
  • Time off requests
  • Manager approvals
  • Employee self-service
  • Timesheet adjustment
  • Payroll export
  • Shift reminders
  • Calendar sync
  • Email & SMS alerts
  • Open shifts
  • Reporting & analytics

HR & Employee Management Feature Comparison

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Automatic Notifications (210 other apps)
Automatic Reminders (134 other apps)
Customizable Branding (147 other apps)
Customizable Reporting (160 other apps)
Data Import/Export (146 other apps)
Employee Database (127 other apps)
Employee Management (200 other apps)
Employee Portal (139 other apps)
Employee Profile (123 other apps)
Employee Self Service (160 other apps)
Performance Management (123 other apps)
Real Time Reporting (121 other apps)
Recruiting Management (132 other apps)
Reporting & Statistics (171 other apps)
Third Party Integration (140 other apps)
Time & Attendance Tracking (135 other apps)
Time Off Requests (122 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


61 reviews

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Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

ZoomShift Feature Reviews

25 reviewers had the following to say about ZoomShift's features:

David Shamshiri

Solid Scheduling Software of the 21st Century

2017-01-08

For only a few dollars per employee, gain over 20 different tools and utilizations to help you track time, initiate group discussions, drag and drop employee timeslots, filter by store or employee, it's an all-around MUST for anyone maintaining a business, and a clock-in system setup on your computer or tablet only adds more sweetness in the icing on the cake.

Pros

Easy interface, dozens of helpful tools, color coding and drag/dropping, mobile and web interface

Cons

Limited color options for positions, Billing liaison cannot be messaged directly by employees

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ZoomShift

It could use a feature where it would show the remaining time an employee had left on their break. My team loves this app and is constantly active on it, and since we work around an outdoor mall, a one-hour break gives them the chance to walk around and enjoy the place. It would make it easier on them, compared to opening your clock app and setting a timer.

Source: Capterra
Helpful?   Yes   No
Read more
T Hemm

Great for Small Business

2016-08-07

I really like zoom shift for my small business; it allows me to save money but also have a legit scheduling software. Its layout is very clean and it has some really good training videos and tutorials. I also like that it has 3 tiers for pricing, we are on the move 'expensive' one, but thats less than $20/month.

Pros

- Clean - Employees love app (great for time clock) - GPS feature is a needed addition for different locations and employees clocking in/out on phone - Cost

Cons

- The GPS feature still hasn't given me a warning/notification about an employee away from the building at clock in/out even though I know its happened

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering ZoomShift

If you have a small business with a few employees, this will make your life easier.

Source: Capterra
Helpful?   Yes   No
Read more
Kelle Carver

ZoomShift has helped us!

2017-01-05

The shift reminders are nice as well!

Pros

The convenience of making and posting the schedule.

Cons

How the time offs are set up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering ZoomShift

Make time offs more user friendly for the manager and the viewing of the time offs.

Source: Capterra
Helpful?   Yes   No
Read more
John Elliott

Super easy to set schedules and keep up with employee information

2018-02-06

Ease of employee management and weekly schedule creation.

Pros

It has an easy to use app for manager and employee control.

Cons

It would be very helpful if I could let a schedule for shifts to be released. Also I would like to be able to open shifts or create new ones from my App instead of my laptop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Kim

The BEST scheduling software I have ever used!

2016-07-02

I have been using ZOOM-SHIFT for about 6 months now and I have saved so much time in making staff's time sheet.

Pros

The print/export function also allows you to convert your schedule to pdf file which you can print and give it to your employees.

Cons

This is not really a con but is there a way to bring staff's schedule which is few weeks back? I know I can copy previous weeks schedule but I don't know yet if I can copy a schedule which is more than a week ago.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Chiharu Grubb

Easy and accessible tool for both employees and employer to help manage scheduling and payroll.

2016-04-01

They offer exporting tools that are convenient for accounting.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sean Ramsey

Employee Empowerment Software

2015-11-04

We started using this program to eliminate the need for a supervisor to manage schedules and time off. Even though we are a small retail shop (6-7 scheduled employees), we use this to execute shift trades and time off.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alex Usasilp

Game Changer

2016-01-26

The user interface is clean and simple to use.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Geri Damone

This has been a time saver for me, Zoomshift is really the best scheduling software I have found.

2016-03-26

The pros are the ease of scheduling employees, and the feature to have employees give their availability.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anne Long

Efficient and comprehensive scheduling

2015-08-19

Zoomshift has allowed us to easily schedule employees, notify them of their shifts, and keep days off all in one place.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ZoomShift


Anne,

Thanks for the kind words about our software! It is customers like you that keep us working hard everyday to build a product that people love. You guys rock!

Ben
Co-Founder @ ZoomShift

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Joe Kenady

Great software and outstanding customer serverice

2015-09-10

great for managers and employees

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Donald Parsons

Great software to keep track of changing availability and efficiently create schedules.

2015-11-04

Great for the staff as well to be able to get their schedules and put in requests for time off or trade shifts.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
kevin zieber

zoomshift review

2016-08-15

I'd like to be able to see only when there is a conflict with employees who work at more than one location, and have the rest of all the information be separated.

Pros

Love the ease of use, and I love the support

Cons

We'd really like to have more control over which managers see which employees, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering ZoomShift

I'd really love to see better siloing of information between restaurants. We need more separation between restaurant schedules.

Source: Capterra
Helpful?   Yes   No

Response from ZoomShift


Kevin,

Thanks for the review and feedback!

It sounds like you are using locations to separate your various restaurants. Have you tried creating separate schedules? This will allow each restaurant to have it's own schedule and will prevent any crossover. Just ping us on support and we can help you get this setup.

-Ben

Read more
Edward Willis

Review of zoomshift

2016-08-26

It is just sometimes difficult to get a speedy response when needed customer service.

Pros

It is easy to use and affordable.

Cons

I would like it if it would add up the hours of employees over a perior of two week or whatever your pay period is.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering ZoomShift

no

Source: Capterra
Helpful?   Yes   No
Read more
Geri Peacock

ridiculous

2016-06-20

No support whatsoever. I requested information to work out problems , I received several emails wondering how our service was going none of which ever responded to my questions .

Pros

Pretty

Cons

Ridiculous emailing and support is non-existent

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
anslee boozer

The program has served a purpose.

2016-01-02

The main problem with zoomshift is the inability to choose a specific date/day in a week to change your availability as an employee. If one chooses a day to note about schedule, it changes every date in the future.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ZoomShift


Anslee,

Thanks for taking the time to leave a review! It sounds like you are looking for a feature like Time Offs. I'm going to message you through the app so we can chat.

Thanks,
Ben
Co-Founder

Read more
Sara Cocke

Review for Zoomshift

2016-08-12

For some reason Jenny choose this instead of working with Google Calendar. OK. We are here. It is my understanding that you were helpful to Jenny when she was setting it up.

Pros

I like that it shows the amount of money billed per job per week for an employee.

Cons

I would like our cleaners to be able to adjust their own schedules without having to have manager capabilities and seeing others schedules and pay rates. I don't like that it is hard to use on my phone. Yes I can see my shifts, but it is harder to change things.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering ZoomShift

I would like individual employees to have individual pay rates.

Source: Capterra
Helpful?   Yes   No
Read more
SEAN PAYNE

Has made my job so much easier, and faster.

2015-08-19

The request off features makes it a lot faster, along with the availability features.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ZoomShift


Sean,

Thanks for the awesome feedback! We love having you as a customer.

We are releasing mobile apps for iOS and Android in the next few weeks :).

Ben
Co-Founder @ ZoomShift

Read more
Jessica Grahm

A Less Crazy-Making Way of Scheduling

2016-08-09

It's easier to schedule on this than on paper because it has movable parts.

Pros

Movable parts..I can move my employees around quickly.

Cons

Lack of live customer support to help when I'm having a difficulty.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10

Recommendations to others considering ZoomShift

No

Source: Capterra
Helpful?   Yes   No
Read more
Nicholas Lachapelle

5 Stars isn't enough stars for the level of customer service i receive

2015-11-29

Zoomshift gave me the ability to take care of my employees without having to stress.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Love it!

2018-06-07

Pros

We can create regular shifts, set availability, manage time off, and create roles.

Cons

It is incredibly easy to use, we can easily print PDFs, integrate with Google it's a dream.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Wise

My employees love it!

2016-12-16

I'm currently using this software for over 60 employees. It's incredibly user-friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sean Payne

Awesome product

2017-02-16

The employee's love it, they can check their schedule, ask for time off, swap shift or pick-up shifts from their computer or their phones anywhere anytime.

Pros

easy, fast, efficient it is such a time saver, great customer service

Cons

Nothing after I talk to them and they show me how to do their updates

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicholas Wilks

I really like the scheduling software a ton. It makes my life easier.

2015-08-19

Always finding easier ways to schedule and work for the employees. The cons: 1.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from ZoomShift


Nicholas,

Thanks for your review and honest feedback!

I understand your pain with the schedule printing out too small. We are working on adding a way for users to change the size of the print view. This should help make the print outs work no matter the size of your schedule.

Also, as one of the guys who works on the code for ZoomShift everyday, I will admit that it has changed a ton over the past couple years. We are always trying to make the product better and this has resulted in some drastic changes. This has been our approach to figuring out what works best for our customers. The company and product are now more mature and major product changes are unlikely in the future. We will always be adding new features, but hopefully nothing that doesn't make you smile :).

Ben
Co-Founder @ ZoomShift

Read more
Caitlin Shaw

Saves time making schedules and better attendance records

2017-01-20

Helps our staff with better attendance; easy access to their schedule from anywhere, anytime!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more