Zuper Reviews - Pros & Cons, Ratings & more

Jobber

Commusoft

ServiceWorks

Dynamic Resource Scheduling

ServiceTitan

ZenMaid

Zuper is a cloud and mobile-based field service management platform that streamlines service business's operations and improves workforce efficiency.

Zuper

Android

Linux

Web-based

Windows

iPad

iPhone

Marketing & Communications Director

The ability to customize the platform to best suit the softwares that we use, as well as to mesh well with our workflows is really wonderful.

Install Coordinator

We had some push back from our subcontractors in the beginning; however, they now all love it. It has been a HUGE asset to our company and I what I am most proud in accomplishing.

The ease of use and ability to customize to fix our unique business set up. Friendly customer support who responds as soon as possible to help you.

Very attractive feature set, easy to roll out, attractive pricing, helpful customer support.

I like that it integrates with Zoho CRM. The phone app is also nice and easy to use.

Bookkeeper, IT Administrator

This has been a journey full of late nights and very meticulous alterations to templates and workflows, and everyone has stuck with us through it all.

Owner

The app interface confused my field staff somewhat.

The team at ccc says the photo upload software can be clunky and may crazy app.

Director

The customization and the support of the onboarding and technical teams.

Does not yet support fleet management features but they are in the roadmap.

Corrigo

AppFolio Property Manager

The Leading FSM Solution - Zuper

Our Zuper representatives, [sensitive content hidden] , as well as the tireless soldiers of productivity that comprise the engineering team, have been integral to our success with this program. We required an extremely customized experience in both templates, access roles, and compound conditional integrations with our CRM, and every single problem has been either directly solved, or we have restructured our approach to circumvent it. This has been a journey full of late nights and very meticulous alterations to templates and workflows, and everyone has stuck with us through it all. I couldn't possibly ask for a more dedicated group of people to bring this project to life with. If I had the funds to personally offer a bonus (and a spa day) to everyone involved, I would do so without hesitation.

Best Team I Have EVER Worked With!!

The initial experience was positive, after 3 months it seemed like they were moving in the right direction, after 6 months they pretty much gave up on creating our custom estimate, safety forms, etc.  Was not a great experience, we would not recommend using them!

Zuper, Not a great experience.

Zuper is and has been great. It is a strong platform with good web and mobile applications. Furthermore, the in-and-out access of data has been game-changing for our organization.

Zuper - Great for companies with unique workflows

Zuper Application!

Thank you for your positive review, Joe! We're committed to continuous improvement and your feedback helps us get there!
We're working hard to ensure that our GPS integration will be smoother in the future. 

Zuper has helped us replace inefficient, prone-to-human-error paper systems with efficient, streamlined digitized systems. Job intake and scheduling is much quicker and way more accurate, and overall the entire experience from intake to dispatch to final payment is much smoother, for both admins, technicians and customers!

Customized to suit your business' needs!

Overall this is a great dispatch software for the cost that integrates well with the Zoho CRM.  Also, not sure if their tech support is overseas but I can never get in touch with their support team during normal US based business hours.  They only reply overnight.  I would definitely recommend they have tech support available for all time zones if they sell the product.

Zuper - a great solution for dispatching for contractors while using Zoho CRM

Very sophisticated Order management tool

A well rounded experience with timely responses from the team and helpful information shared when requested.

Zuper is as Zuper Does...and Zuper Does Great!

10/10, this is a very advanced high level business operation software with development depths that impress 

Impressive but not the write fit for my company 

Zuper Integration

Zuper has helped improve the productivity of our backoffice and the field teams 

Very positive. Enabled us to grow the field team from less than 5 to near 30. Aiming for further growth in the team size and the number of jobs completed. 

Zuper offers great value

Zuper has been the biggest jump technology wise our company has had in a while.  We had some push back from our subcontractors in the beginning; however, they now all love it.  It has been a HUGE asset to our company and I what I am most proud in accomplishing.

Zuper has been AMAZING

Zuper Field Service Software 

Very implemented service long time

Good complement to Zoho CRM

Better communication with customers regarding scheduling/delivery of our products and services.  As well as full visibility and records within one platform.

Zuper Reviews

Suggested alternatives

Pros and cons

18 reviews