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Jobber logo

Jobber

4.5
733

Quoting, scheduling, & invoicing for home service businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Jobber users   
avatar
+15
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
Jobber is fairly easy to use once you've had it for a while. They payment integrations are fantastic and the workflow from quote to job completion is great as well.
They are in Canada and the delay on their phone system is frustrating. I got dropped 2x and asked the guy to call me back from his cell phone and he said he wouldn’t.
Very easy to use and was very simple and makes time management more effective. Was great in keeping up with clients and schedules.
The mapping system is TERRIBLE AND IT only allows you to reset the route two times a day.
I like how easy it is to store all my appointments and photos and everything all in one place. It is easy for all my coworkers to share also.
Is technology costly or something. It is MAPPING and we may need to do it more than twice.
The customer service is excellent they got your back and always available to assist right away. Very Happy with Jobber team.
All 10 clients are billed except one and they can’t figure out why. Driving me and my bookkeeper crazy.
I love the features, the price breakdowns are very detailed you know exactly what you’re getting for what you pay for. I love that you get more bang for your buck.
I really enjoyed the ability to access documents digitally pertaining to the job anywhere you go. Also being able to clock in and clock out.
Jobber solved all of those issues for me and saved my company.
It assigns and tracks all work requests, quotes, jobs and tasks. It also does our invoicing and passes data nicely to Quickbooks for great financial reporting.
How amazingly easy was to implement. This was so refreshing, so easy.
With constant updates and an open API, this field service is very robust for any user. Jobber is the future of this industry.
The Chat support rocks and the marketing and sales team is absolutely wonderful. I wish I switched to Jobber months ago.
This software was easy to maneuver and very simplistic.
We started with the free trial while I set up the new app and tried to sell the owner on why it was worth the cost.
Jobber is extremely easy to use once you take the time to set up right.
Housecall Pro logo
4.7
2.7K

Field Service Management App

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Housecall Pro users   
+15
My customers are also super happy because HP tells them when something is scheduled and allows them to interact with us. More engaged clients mean happy clients that may spend more.
They utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone. The implementation of new features comes fast and furious.
I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.
We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.
I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.
When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.
Using HouseCall Pro has been a game changer for our company. We love it, the clients love it and it's amazing value for money.
Horrible for my accounts. We can not figure out what we paid in Credit Cards Processing Fees.
Great community, lots of questions and answers, fair cost and great team building, I would recommend to anyone with a business.
The estimate tool and proposal tool are awesome the scheduling integration works great and my book keeper uses it as well with the quick books integration.
I really like how organized it makes my company and how impressive it has been for many customers.
Time entries are easy to edit and update should the need be. Recurring service agreements have been a great feature to help grow the service side of our company.
I really like the quick and easy input screen. When I am on the phone with a client and I am scheduling I like to have as few questions to ask the client as possible.
The ease of use of this software is by far some of the best and I demoed several before deciding on Housecall Pro.
Responses from the customer service chat are excellent and helpful.
Works great on different devices. Support team continues to provide great response time.
Housecall Pro is definitely worth the money we spend for this software. The software is constantly being improved with new features.
If you are looking for a CRM that integrates with Quick Books look no further. This software has saved me time which is very important to me.
My customers are also super happy because HP tells them when something is scheduled and allows them to interact with us. More engaged clients mean happy clients that may spend more.
They utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone. The implementation of new features comes fast and furious.
I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.
We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.
I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.
When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.
Using HouseCall Pro has been a game changer for our company. We love it, the clients love it and it's amazing value for money.
Horrible for my accounts. We can not figure out what we paid in Credit Cards Processing Fees.
Great community, lots of questions and answers, fair cost and great team building, I would recommend to anyone with a business.
The estimate tool and proposal tool are awesome the scheduling integration works great and my book keeper uses it as well with the quick books integration.
I really like how organized it makes my company and how impressive it has been for many customers.
Time entries are easy to edit and update should the need be. Recurring service agreements have been a great feature to help grow the service side of our company.
I really like the quick and easy input screen. When I am on the phone with a client and I am scheduling I like to have as few questions to ask the client as possible.
The ease of use of this software is by far some of the best and I demoed several before deciding on Housecall Pro.
Responses from the customer service chat are excellent and helpful.
Works great on different devices. Support team continues to provide great response time.
Housecall Pro is definitely worth the money we spend for this software. The software is constantly being improved with new features.
If you are looking for a CRM that integrates with Quick Books look no further. This software has saved me time which is very important to me.
My customers are also super happy because HP tells them when something is scheduled and allows them to interact with us. More engaged clients mean happy clients that may spend more.
They utilize a chat bubble on their website for support and have little to no way of escalating a problem to speak with someone. The implementation of new features comes fast and furious.
I love this software, I cannot thank the pros at housecall enough for introducing me to this product. The fee is very affordable and it has everything that I need to run my business daily.
We reluctantly renewed for one more year because of the hassle of yet another transition, and I can certainly say it has proved to be a mistake and regret.
I just like the ease of use and the organization of it. Keeps me organized and helps me accomplish more.
When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.
Using HouseCall Pro has been a game changer for our company. We love it, the clients love it and it's amazing value for money.
Horrible for my accounts. We can not figure out what we paid in Credit Cards Processing Fees.
Great community, lots of questions and answers, fair cost and great team building, I would recommend to anyone with a business.
The estimate tool and proposal tool are awesome the scheduling integration works great and my book keeper uses it as well with the quick books integration.
I really like how organized it makes my company and how impressive it has been for many customers.
Time entries are easy to edit and update should the need be. Recurring service agreements have been a great feature to help grow the service side of our company.
I really like the quick and easy input screen. When I am on the phone with a client and I am scheduling I like to have as few questions to ask the client as possible.
The ease of use of this software is by far some of the best and I demoed several before deciding on Housecall Pro.
Responses from the customer service chat are excellent and helpful.
Works great on different devices. Support team continues to provide great response time.
Housecall Pro is definitely worth the money we spend for this software. The software is constantly being improved with new features.
If you are looking for a CRM that integrates with Quick Books look no further. This software has saved me time which is very important to me.
ServiceTitan logo
4.4
220

Management Software for Service Contractors.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.1
    Features
    4.2
    Customer support
    4.2
Pros and Cons from ServiceTitan users   
avatar
avatar
+15
I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.
Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.
It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.
The sales person was clueless about what the software was, what it actually does.
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.
I like this software as it helps tremendously with the many logistical aspects of our quality organization.
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
We were previously hosting our own database and having ability to have full function, easily, from any location is great.
Typically the commercial model comes across as offensive and stakeholders have to realize that ServiceTitan is an investment and data shows "Average 27% revenue increase in the first 9 months.
I love how easy it is to navigate through. This my go to daily and I never have a issue.
We feel as though that they are constantly focused on introducing new products all of the time without mastering / fine tuning the ones that they have now.
ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use.
Staff is friendly, overall. I feel like there were additional costs after the initial sale.
Been using ServiceTitan since 2016. Constant improvements, great customer support, and a vital part of our office running smoothly.
Robust Software for the Plumbing/Building/HVAC industry.
Additionally, they are really helping create a community of contractors that allows you to connect and get ideas from other contractors through a lot of their networking channels.
I don't know how to fit everything I love about my Titan Family into this box. ST integrates with everything, so if it isn't an already integration it has open API - it will work.
I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.
Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.
It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.
The sales person was clueless about what the software was, what it actually does.
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.
I like this software as it helps tremendously with the many logistical aspects of our quality organization.
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
We were previously hosting our own database and having ability to have full function, easily, from any location is great.
Typically the commercial model comes across as offensive and stakeholders have to realize that ServiceTitan is an investment and data shows "Average 27% revenue increase in the first 9 months.
I love how easy it is to navigate through. This my go to daily and I never have a issue.
We feel as though that they are constantly focused on introducing new products all of the time without mastering / fine tuning the ones that they have now.
ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use.
Staff is friendly, overall. I feel like there were additional costs after the initial sale.
Been using ServiceTitan since 2016. Constant improvements, great customer support, and a vital part of our office running smoothly.
Robust Software for the Plumbing/Building/HVAC industry.
Additionally, they are really helping create a community of contractors that allows you to connect and get ideas from other contractors through a lot of their networking channels.
I don't know how to fit everything I love about my Titan Family into this box. ST integrates with everything, so if it isn't an already integration it has open API - it will work.
I love that the engineers of the software are constantly changing it to better the software. Then there is a notification of what has changed and how it will benefit the user moving forward.
Before starting with ServiceTitan, it was as if you couldn't get them to leave you alone, but after starting with them at times it was difficult to even get a hold of someone for anything.
It is very user friendly, the staff is always very fast to respond to my chat or emails and they really do their best to thoroughly take care of all my needs or concerns.
The sales person was clueless about what the software was, what it actually does.
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
Then to find out the data technicians will wipe out everything back to the stone ages again and again or just create some entirely new problem.
I like this software as it helps tremendously with the many logistical aspects of our quality organization.
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
We were previously hosting our own database and having ability to have full function, easily, from any location is great.
Typically the commercial model comes across as offensive and stakeholders have to realize that ServiceTitan is an investment and data shows "Average 27% revenue increase in the first 9 months.
I love how easy it is to navigate through. This my go to daily and I never have a issue.
We feel as though that they are constantly focused on introducing new products all of the time without mastering / fine tuning the ones that they have now.
ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use.
Staff is friendly, overall. I feel like there were additional costs after the initial sale.
Been using ServiceTitan since 2016. Constant improvements, great customer support, and a vital part of our office running smoothly.
Robust Software for the Plumbing/Building/HVAC industry.
Additionally, they are really helping create a community of contractors that allows you to connect and get ideas from other contractors through a lot of their networking channels.
I don't know how to fit everything I love about my Titan Family into this box. ST integrates with everything, so if it isn't an already integration it has open API - it will work.
eTurns logo
4.4
66

Inventory management, replenishment and optimization app

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.7
Pros and Cons from eTurns users   
avatar
+13
Overall the software is great. It is super easy to use and the customer support is fantastic.
Every time their is an update, an error message pops up, and it will be random different errors preventing the user to complete an order. This has been happening while using an Android phone.
My overall experience has been fantastic. Quick to learn, and there's so much to be done with it I feel like I am just getting started.
Has a wide range of uses, and can confuse someone.
It is a very robust tool which is awesome if you need lots of reporting.
No hard copy training manual locally, basic training only.
What I like most is that everything is easily tracked with eTurns and it helps keep everything on the shelves very organized.
The ability to access the system on the web allows us and our customers nearly unlimited options to access the system, provide reports, and to trouble shoot system or user issues.
Their support is very friendly and willing to help you every step of the way.
We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's.
The team is great when we needed modification or technical assistance. Allows at a reasonable price abilities that hard to find.
Overall it has been a pleasant experience with E-Turns.
E-turns is easy to use and works well. I like the historical features.
It's User-Friendly, has Easy Navigation, an Accessible Platform, is Versatile, and offers Exceptional Customer Service.
I like how you can easily and quickly replenish your Warehouse or truck stock.
Eturns makes my job incredibly easy. All facets of it are simple and easy to use.
Overall the software is great. It is super easy to use and the customer support is fantastic.
Every time their is an update, an error message pops up, and it will be random different errors preventing the user to complete an order. This has been happening while using an Android phone.
My overall experience has been fantastic. Quick to learn, and there's so much to be done with it I feel like I am just getting started.
Has a wide range of uses, and can confuse someone.
It is a very robust tool which is awesome if you need lots of reporting.
No hard copy training manual locally, basic training only.
What I like most is that everything is easily tracked with eTurns and it helps keep everything on the shelves very organized.
The ability to access the system on the web allows us and our customers nearly unlimited options to access the system, provide reports, and to trouble shoot system or user issues.
Their support is very friendly and willing to help you every step of the way.
We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's.
The team is great when we needed modification or technical assistance. Allows at a reasonable price abilities that hard to find.
Overall it has been a pleasant experience with E-Turns.
E-turns is easy to use and works well. I like the historical features.
It's User-Friendly, has Easy Navigation, an Accessible Platform, is Versatile, and offers Exceptional Customer Service.
I like how you can easily and quickly replenish your Warehouse or truck stock.
Eturns makes my job incredibly easy. All facets of it are simple and easy to use.
Overall the software is great. It is super easy to use and the customer support is fantastic.
Every time their is an update, an error message pops up, and it will be random different errors preventing the user to complete an order. This has been happening while using an Android phone.
My overall experience has been fantastic. Quick to learn, and there's so much to be done with it I feel like I am just getting started.
Has a wide range of uses, and can confuse someone.
It is a very robust tool which is awesome if you need lots of reporting.
No hard copy training manual locally, basic training only.
What I like most is that everything is easily tracked with eTurns and it helps keep everything on the shelves very organized.
The ability to access the system on the web allows us and our customers nearly unlimited options to access the system, provide reports, and to trouble shoot system or user issues.
Their support is very friendly and willing to help you every step of the way.
We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's.
The team is great when we needed modification or technical assistance. Allows at a reasonable price abilities that hard to find.
Overall it has been a pleasant experience with E-Turns.
E-turns is easy to use and works well. I like the historical features.
It's User-Friendly, has Easy Navigation, an Accessible Platform, is Versatile, and offers Exceptional Customer Service.
I like how you can easily and quickly replenish your Warehouse or truck stock.
Eturns makes my job incredibly easy. All facets of it are simple and easy to use.
Commusoft logo
4.8
195

All-in-one job management software for field service

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Commusoft users   
+15
Commusoft is a great tool for our business, great to use and great to operate.
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
Estimating/invoicing great too. Also great integration with accounting software.
The system can lag which can make tasks longer.
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use.
Call handling, real time information to our commercial customers, no more phone calls/e mails to see status of jobs.
All good quick to respond to any issues so great customer service.
Easy to use and making my business run smoothly and efficiently. Support from Commusoft is brilliant, very prompt with dealing with any enquiries.
I like how the app syncs automatically, the app is very easy to use, lots of great features that makes running the business easier.
This is great as you often come across things that you hadn't thought about yet and implement to improve / streamline your company's processes.
The reports and costing functions are extremely useful and again will save on resource and enable us to focus our business more.
Commusoft continues to be developed and improved upon which is also a positive.
The customer services has been fantastic and rep helped us a lot with setting everything up.
Good package, integrates with Xero which makes the book keeping a lot easier. Fast email support and user friendly.
I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional.
Everything is intuitive, comprehensive and well thought out.
Commusoft is a great tool for our business, great to use and great to operate.
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
Estimating/invoicing great too. Also great integration with accounting software.
The system can lag which can make tasks longer.
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use.
Call handling, real time information to our commercial customers, no more phone calls/e mails to see status of jobs.
All good quick to respond to any issues so great customer service.
Easy to use and making my business run smoothly and efficiently. Support from Commusoft is brilliant, very prompt with dealing with any enquiries.
I like how the app syncs automatically, the app is very easy to use, lots of great features that makes running the business easier.
This is great as you often come across things that you hadn't thought about yet and implement to improve / streamline your company's processes.
The reports and costing functions are extremely useful and again will save on resource and enable us to focus our business more.
Commusoft continues to be developed and improved upon which is also a positive.
The customer services has been fantastic and rep helped us a lot with setting everything up.
Good package, integrates with Xero which makes the book keeping a lot easier. Fast email support and user friendly.
I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional.
Everything is intuitive, comprehensive and well thought out.
Commusoft is a great tool for our business, great to use and great to operate.
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
We use Commusoft at across all 3 companies, Pure Heating & Plumbing, Pure Alarms and Pure Electrical. The system is easy to navigate and the support from Commusoft is great.
Poor washed out colour for engineer diary columns and for general text. Very unclear compared to version3.
Estimating/invoicing great too. Also great integration with accounting software.
The system can lag which can make tasks longer.
Love this software, we upgraded to commusoft from cheaper alternatives and will stick with commusoft. All engineers love the app, Far easier for everyone to use.
Call handling, real time information to our commercial customers, no more phone calls/e mails to see status of jobs.
All good quick to respond to any issues so great customer service.
Easy to use and making my business run smoothly and efficiently. Support from Commusoft is brilliant, very prompt with dealing with any enquiries.
I like how the app syncs automatically, the app is very easy to use, lots of great features that makes running the business easier.
This is great as you often come across things that you hadn't thought about yet and implement to improve / streamline your company's processes.
The reports and costing functions are extremely useful and again will save on resource and enable us to focus our business more.
Commusoft continues to be developed and improved upon which is also a positive.
The customer services has been fantastic and rep helped us a lot with setting everything up.
Good package, integrates with Xero which makes the book keeping a lot easier. Fast email support and user friendly.
I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional.
Everything is intuitive, comprehensive and well thought out.
Crew Control logo
4.8
43

The easy-to-use management software for managing your crews

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Crew Control users   
+12
The customer service is the best. Adding new services has been awesome and the price is well worth it.
Or when you re-send an invoice it doesn't show the original date sent.
Ease of function and the dispatch system has lead to better communication with our service techs. We can see where they are in real time and submitting reports after the call is 100 times better.
Mobile app could be a little better. Need a way to track PTO, sick days, etc. for employees.
Customer service is amazing, some of the best I have ever worked with.
The only con, would be it’s a little bit trickier to navigate on a phone.
I love the ease of making work orders, scheduling and using a system that eliminates receipts, and all other paperwork.
Very good tool to keep everything organized and the ease of use makes it easy for everyone of us to use.
Easy to use, nice features, overall great for mobile.
It has also streamlined the billing and works seamlessly with Quickbooks. It allows us the ability to look at the schedule and move jobs around which the crews can see from their device also.
We like the ability to dispatch technicians and to capture timely photos back throughout the day.
The software is easy to use and visually helps understand what the schedule is for each crew each day.
I have been much more efficient. The biggest help is the automatic customer notifications and the schedule being made for the entire year.
The customer service team was top notch during the whole process.
Crewcontrol has been a very easy program to set up, use from day to day on both the field and admin sides, and is priced very very well.
The customer service is the best. Adding new services has been awesome and the price is well worth it.
Or when you re-send an invoice it doesn't show the original date sent.
Ease of function and the dispatch system has lead to better communication with our service techs. We can see where they are in real time and submitting reports after the call is 100 times better.
Mobile app could be a little better. Need a way to track PTO, sick days, etc. for employees.
Customer service is amazing, some of the best I have ever worked with.
The only con, would be it’s a little bit trickier to navigate on a phone.
I love the ease of making work orders, scheduling and using a system that eliminates receipts, and all other paperwork.
Very good tool to keep everything organized and the ease of use makes it easy for everyone of us to use.
Easy to use, nice features, overall great for mobile.
It has also streamlined the billing and works seamlessly with Quickbooks. It allows us the ability to look at the schedule and move jobs around which the crews can see from their device also.
We like the ability to dispatch technicians and to capture timely photos back throughout the day.
The software is easy to use and visually helps understand what the schedule is for each crew each day.
I have been much more efficient. The biggest help is the automatic customer notifications and the schedule being made for the entire year.
The customer service team was top notch during the whole process.
Crewcontrol has been a very easy program to set up, use from day to day on both the field and admin sides, and is priced very very well.
The customer service is the best. Adding new services has been awesome and the price is well worth it.
Or when you re-send an invoice it doesn't show the original date sent.
Ease of function and the dispatch system has lead to better communication with our service techs. We can see where they are in real time and submitting reports after the call is 100 times better.
Mobile app could be a little better. Need a way to track PTO, sick days, etc. for employees.
Customer service is amazing, some of the best I have ever worked with.
The only con, would be it’s a little bit trickier to navigate on a phone.
I love the ease of making work orders, scheduling and using a system that eliminates receipts, and all other paperwork.
Very good tool to keep everything organized and the ease of use makes it easy for everyone of us to use.
Easy to use, nice features, overall great for mobile.
It has also streamlined the billing and works seamlessly with Quickbooks. It allows us the ability to look at the schedule and move jobs around which the crews can see from their device also.
We like the ability to dispatch technicians and to capture timely photos back throughout the day.
The software is easy to use and visually helps understand what the schedule is for each crew each day.
I have been much more efficient. The biggest help is the automatic customer notifications and the schedule being made for the entire year.
The customer service team was top notch during the whole process.
Crewcontrol has been a very easy program to set up, use from day to day on both the field and admin sides, and is priced very very well.
The New Flat Rate logo
0

Automatic add-on sales for service repair

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Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from The New Flat Rate users   
No pros & cons found
BlueFolder logo
4.7
65

Work Order and Field Service Management Made Easy

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.3
    Customer support
    4.7
Pros and Cons from BlueFolder users   
avatar
avatar
+15
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs.
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
Many of which are completely missing from similar software.
I love how this product is simple and easy to navigate and use. The amount of customization is really great.
I really missed not having Blue Folder around.
The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.
No validation reports sufficient for regulatory requirements. This is available from other providers, but at a higher cost.
The smart lists are super nice and help organize all the jobs.
Sale team has been helpful when I have had cusotmers that could benifit they helped me to setup a demo system. There are very few companies (especially software) that i like as much as this system.
Great customer support during the initial setup and customization of the software to import all of our customers for a property management company.
The best feature they have is the customer notifications. That alone is worth the price.
Clean dashboard , packed with information , very easy to use software and App. The integration with quicken books is included with this software.
Customer service always responds very quickly and is very helpful.
We have been with BlueFolder for many many years, and have watched it improve. We use it to run nearly every aspect of our business.
The software's simplicity allowed us to put our focus on growing the company.
The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing.
BlueFolder is the balance I am looking for in terms of price, performance and easy of use.
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs.
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
Many of which are completely missing from similar software.
I love how this product is simple and easy to navigate and use. The amount of customization is really great.
I really missed not having Blue Folder around.
The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.
No validation reports sufficient for regulatory requirements. This is available from other providers, but at a higher cost.
The smart lists are super nice and help organize all the jobs.
Sale team has been helpful when I have had cusotmers that could benifit they helped me to setup a demo system. There are very few companies (especially software) that i like as much as this system.
Great customer support during the initial setup and customization of the software to import all of our customers for a property management company.
The best feature they have is the customer notifications. That alone is worth the price.
Clean dashboard , packed with information , very easy to use software and App. The integration with quicken books is included with this software.
Customer service always responds very quickly and is very helpful.
We have been with BlueFolder for many many years, and have watched it improve. We use it to run nearly every aspect of our business.
The software's simplicity allowed us to put our focus on growing the company.
The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing.
BlueFolder is the balance I am looking for in terms of price, performance and easy of use.
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs.
It is very hard to come up with negatives. And when you find a problem, their development team immediately responds to your request and suggests workarounds.
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
Many of which are completely missing from similar software.
I love how this product is simple and easy to navigate and use. The amount of customization is really great.
I really missed not having Blue Folder around.
The support has always been great (although we rarely needed it). The system is always up and online, is very reliable, and overall easy to use.
No validation reports sufficient for regulatory requirements. This is available from other providers, but at a higher cost.
The smart lists are super nice and help organize all the jobs.
Sale team has been helpful when I have had cusotmers that could benifit they helped me to setup a demo system. There are very few companies (especially software) that i like as much as this system.
Great customer support during the initial setup and customization of the software to import all of our customers for a property management company.
The best feature they have is the customer notifications. That alone is worth the price.
Clean dashboard , packed with information , very easy to use software and App. The integration with quicken books is included with this software.
Customer service always responds very quickly and is very helpful.
We have been with BlueFolder for many many years, and have watched it improve. We use it to run nearly every aspect of our business.
The software's simplicity allowed us to put our focus on growing the company.
The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing.
BlueFolder is the balance I am looking for in terms of price, performance and easy of use.
Kickserv logo
4.4
373

#1 Most User-Friendly Software to Run a Service Business

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Kickserv users   
+15
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
I am extremely happy with Kickserv. There is a bit of a learning curve but I am very pleased.
The APP has always been very poor and its so hard to use, we've never been able to use it the past 2-3 years because of how poor it is.
They have excellent customer service that we have found to be responsive and personal. I would recommend Kickserve to anyone looking for a cost effective and well designed customer management system.
Editing estimates does not work correctly. There are problems with payment capturing in Kickserv.
If you need help or have questions, tech support is always there ready to help. Actually, a rep called me after signing up to see if I needed help or had any questions and right then, I thought WOW.
The company has horrible customer support took over a month to correct their error and after multiple calls no response, cannot not recommend to anyone.
My records are stored in the cloud and the best part was it synced with Quickbooks immediately. I absolutely love it and would recommend to a small start up to a Fortune 500.
I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it.
It is quick and responsive and has a great flow. Their customer service is great and they respond immediately.
I like the price point, I like that there is relatively little down time. And I like some of the features the software has.
Seamlessly integrates with our other systems and prints easy to understand work orders. I love the fact that you can get digital signatures for invoices.
I like the ease of use, and the ease of scheduling appointments.
Kickserv is overall amazing an makes my job super easy.
This has great integration with quickbooks online. Would like to see more integration with 3rd party forms.
It includes everything you need, from A-Z. The customer support was amazing and it is highly customizable.
Overall this software has gotten way better and way easier for me to do my contracts and upload my information.
They always offer help icons. It is always being up to date to stay with the flow of new things.
It's easy to use for dispatching and task reminders. It also syncs with my bookkeeping software, google calendar, reputation management software and Stripe.
FSM Grid logo
5.0
1

Omnichannel field service management solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from FSM Grid users   
No pros & cons found
Service Fusion logo
4.3
198

Easy. Powerful. Mobile. Field service management software.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.0
    Customer support
    4.2
Pros and Cons from Service Fusion users   
+15
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
The reporting is very limited and you can't get all of your data out of the system. Some of the reports are currently providing bad data and cannot be used.
Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.
The one thing I really dislike about this software is how difficult it is to just get a simple list of the VIP customers or maintenance contracts.
The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.
Another Broken Software With Crappy Back-End Support.
Great Program, awesome features, pricing for the program is reasonable. The staff was quick to sign us up.
The bugs and workflow problems NEVER get fixed. We have been reporting issues and asking for fixes to them for over 3 years now and practically NOTHING we have asked for has been done.
Very beneficial software for scheduling and dispatching. Have the ability to attach photos and or documents to certain jobs is very helpful.
When we have questions, and we often do, the support team is amazing.
I love how technicians are able to use the app to update disposition of work orders, leave pictures and notes - this is very helpful for the office. The platform is very easy to use.
User friendly interface. I really love how it communicates with clients when tech changes his status.
Integrates with other software like quickbooks and the new flat rate seamlessly.
They were super about the initial training, and have consistently tried to answer any remaining issues.
The user friendly software. Easy to use to schedule and bill.
Their team in support is always quick to assist, they are helpful and not condescending.
This system has saved my company so much time and money in the 6 months we’ve had it.
I love the customer service team that has answered literally every question I've had since we've started. Switching programs twice is an accounting feat and very difficult logistically.
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
The reporting is very limited and you can't get all of your data out of the system. Some of the reports are currently providing bad data and cannot be used.
Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.
The one thing I really dislike about this software is how difficult it is to just get a simple list of the VIP customers or maintenance contracts.
The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.
Another Broken Software With Crappy Back-End Support.
Great Program, awesome features, pricing for the program is reasonable. The staff was quick to sign us up.
The bugs and workflow problems NEVER get fixed. We have been reporting issues and asking for fixes to them for over 3 years now and practically NOTHING we have asked for has been done.
Very beneficial software for scheduling and dispatching. Have the ability to attach photos and or documents to certain jobs is very helpful.
When we have questions, and we often do, the support team is amazing.
I love how technicians are able to use the app to update disposition of work orders, leave pictures and notes - this is very helpful for the office. The platform is very easy to use.
User friendly interface. I really love how it communicates with clients when tech changes his status.
Integrates with other software like quickbooks and the new flat rate seamlessly.
They were super about the initial training, and have consistently tried to answer any remaining issues.
The user friendly software. Easy to use to schedule and bill.
Their team in support is always quick to assist, they are helpful and not condescending.
This system has saved my company so much time and money in the 6 months we’ve had it.
I love the customer service team that has answered literally every question I've had since we've started. Switching programs twice is an accounting feat and very difficult logistically.
Intregrates well with QuickBooks for billing, all of the admin staff love the output and reports showing the growth of our business, and our technicians love the mobile app for billing.
The reporting is very limited and you can't get all of your data out of the system. Some of the reports are currently providing bad data and cannot be used.
Very nice people that are willing to work with you weekly to train you and your team on the system free of charge so that is amazing.
The one thing I really dislike about this software is how difficult it is to just get a simple list of the VIP customers or maintenance contracts.
The data that you get out of it is fantastic. I also love the integration to Quickbooks which makes it even easier to manage the business.
Another Broken Software With Crappy Back-End Support.
Great Program, awesome features, pricing for the program is reasonable. The staff was quick to sign us up.
The bugs and workflow problems NEVER get fixed. We have been reporting issues and asking for fixes to them for over 3 years now and practically NOTHING we have asked for has been done.
Very beneficial software for scheduling and dispatching. Have the ability to attach photos and or documents to certain jobs is very helpful.
When we have questions, and we often do, the support team is amazing.
I love how technicians are able to use the app to update disposition of work orders, leave pictures and notes - this is very helpful for the office. The platform is very easy to use.
User friendly interface. I really love how it communicates with clients when tech changes his status.
Integrates with other software like quickbooks and the new flat rate seamlessly.
They were super about the initial training, and have consistently tried to answer any remaining issues.
The user friendly software. Easy to use to schedule and bill.
Their team in support is always quick to assist, they are helpful and not condescending.
This system has saved my company so much time and money in the 6 months we’ve had it.
I love the customer service team that has answered literally every question I've had since we've started. Switching programs twice is an accounting feat and very difficult logistically.
ServiceBox logo
4.3
111

We make business simple.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.1
    Features
    4.2
    Customer support
    4.4
Pros and Cons from ServiceBox users   
+15
The system is easy to use and super practical. Its a super great asset to have in your tool box.
However, it does have some connectivity issues and lagging issues at times, which makes it frustrating for users, especially when most of our business is revolved around the program.
The attachment feature is amazing and allows you to upload and store lots of information in the work orders. Robust system and we have lots of confidence in it.
It's hard to fix mistakes, and navigate the website on the phone. My biggest thing would be to have an app or a phone version of the website.
The customer support has been fantastic. She has been amazing to work with and has answered every with a day.
Previous lack of an inventory module and now the new inventory module updates are slow with a system that does not always work well.
Fairly simple (which for me is good), good search qualities, good customer support, I don't know cost to rate value.
Small buttons make each page seem confusing. I have to click through several buttons and screens to get to places I want to go in the app.
I had looked at many different options and this one is definitely the best. The customer service is absolutely amazing.
Very user friendly for both office staff and technicians. Many great features such as the ability to customize reports, add photo's, and integrate with existing accounting softwares.
Service Box is a great software with a great team behind it, and I tell all colleagues about it all the time.
This fits our business platform the best. It has a lot of functionality and the development team is always quick to help integration of a new feature or idea we have.
I like that there are many ways to organize aspects of the job. I like that the contact info of each customer can be inserted into the app.
Overall,I enjoy this product. I would recommend it to anyone who is looking for a tool to manage bookings for various applicablions as well as invoicing etc.
The data storage function for equipment and work orders is very helpful along with the ability to add photos to all relevant fields.
The cost and ease of use. It was very easy to implement into the company.
Ease of use, job tracking and overall increase in efficiency.
I like that the jobs are easily navigated and that all information is conviently stored all under one job.
The system is easy to use and super practical. Its a super great asset to have in your tool box.
However, it does have some connectivity issues and lagging issues at times, which makes it frustrating for users, especially when most of our business is revolved around the program.
The attachment feature is amazing and allows you to upload and store lots of information in the work orders. Robust system and we have lots of confidence in it.
It's hard to fix mistakes, and navigate the website on the phone. My biggest thing would be to have an app or a phone version of the website.
The customer support has been fantastic. She has been amazing to work with and has answered every with a day.
Previous lack of an inventory module and now the new inventory module updates are slow with a system that does not always work well.
Fairly simple (which for me is good), good search qualities, good customer support, I don't know cost to rate value.
Small buttons make each page seem confusing. I have to click through several buttons and screens to get to places I want to go in the app.
I had looked at many different options and this one is definitely the best. The customer service is absolutely amazing.
Very user friendly for both office staff and technicians. Many great features such as the ability to customize reports, add photo's, and integrate with existing accounting softwares.
Service Box is a great software with a great team behind it, and I tell all colleagues about it all the time.
This fits our business platform the best. It has a lot of functionality and the development team is always quick to help integration of a new feature or idea we have.
I like that there are many ways to organize aspects of the job. I like that the contact info of each customer can be inserted into the app.
Overall,I enjoy this product. I would recommend it to anyone who is looking for a tool to manage bookings for various applicablions as well as invoicing etc.
The data storage function for equipment and work orders is very helpful along with the ability to add photos to all relevant fields.
The cost and ease of use. It was very easy to implement into the company.
Ease of use, job tracking and overall increase in efficiency.
I like that the jobs are easily navigated and that all information is conviently stored all under one job.
The system is easy to use and super practical. Its a super great asset to have in your tool box.
However, it does have some connectivity issues and lagging issues at times, which makes it frustrating for users, especially when most of our business is revolved around the program.
The attachment feature is amazing and allows you to upload and store lots of information in the work orders. Robust system and we have lots of confidence in it.
It's hard to fix mistakes, and navigate the website on the phone. My biggest thing would be to have an app or a phone version of the website.
The customer support has been fantastic. She has been amazing to work with and has answered every with a day.
Previous lack of an inventory module and now the new inventory module updates are slow with a system that does not always work well.
Fairly simple (which for me is good), good search qualities, good customer support, I don't know cost to rate value.
Small buttons make each page seem confusing. I have to click through several buttons and screens to get to places I want to go in the app.
I had looked at many different options and this one is definitely the best. The customer service is absolutely amazing.
Very user friendly for both office staff and technicians. Many great features such as the ability to customize reports, add photo's, and integrate with existing accounting softwares.
Service Box is a great software with a great team behind it, and I tell all colleagues about it all the time.
This fits our business platform the best. It has a lot of functionality and the development team is always quick to help integration of a new feature or idea we have.
I like that there are many ways to organize aspects of the job. I like that the contact info of each customer can be inserted into the app.
Overall,I enjoy this product. I would recommend it to anyone who is looking for a tool to manage bookings for various applicablions as well as invoicing etc.
The data storage function for equipment and work orders is very helpful along with the ability to add photos to all relevant fields.
The cost and ease of use. It was very easy to implement into the company.
Ease of use, job tracking and overall increase in efficiency.
I like that the jobs are easily navigated and that all information is conviently stored all under one job.
Contractor Foreman logo
4.5
634

All-in-One Construction Management Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Contractor Foreman users   
avatar
+15
Integration process was surprisingly painless, mobile app is great. The ease of creating, submitting, approving, and logging change orders on mobile is excellent.
Also the estimating inputting seems to be a struggle. Maybe its that we are new but going from Estimate to SOV to whatever is next is a struggle and we still dont have it down.
It helps to be able to track the progress of project either simple or complex. It helps each residents builders to have direct report and access to projects progress.
Difficult to set up and use. Integration and transferring from screen to screen and phase to phase crazy.
Support has been amazing as well as all the friendly staff. Very personable and knowledgeable.
Very rude customer service. Huge mistake trying this company.
It is very comprehensive and it appears that the leadership recognizes the room and areas for improvement and are making an honest attempt to make it bette.
Cons: After fighting functionality for too long, we requested to TWO employees to cancel our free trial.
Its been pretty fantastic so far. The customer service is right there if you have any questions, great training and they have how-to videos beside every subject...these guys did it right.
I really liked the program when I first sat down and did an overview. It seemed like it would be very user friendly and I liked that layout and the abilities of the program.
My overall experience with Contractor Foreman has been a good one. I am relieved to have found a software program that can help me stay on top of the many projects we have going on at one time.
You get very important stuff for a great price. This is not over priced at all compared to others and it gives you more than the other competitors do.
The software is a very powerful and comprehensive solution, however it is very flexible and you can utilize any features that fits your requirements.
Great support and product that seems all around great project management from the initial contact from the client to completion of the project.
That the support team is the greatest and that they really want to help.
Overall, the software has been easy to use and has been great for organizing all of our projects.
How thorough the software is. And its fantastic price.
Best app that integrates must parts of construction process in one place at an affordable price.
Integration process was surprisingly painless, mobile app is great. The ease of creating, submitting, approving, and logging change orders on mobile is excellent.
Also the estimating inputting seems to be a struggle. Maybe its that we are new but going from Estimate to SOV to whatever is next is a struggle and we still dont have it down.
It helps to be able to track the progress of project either simple or complex. It helps each residents builders to have direct report and access to projects progress.
Difficult to set up and use. Integration and transferring from screen to screen and phase to phase crazy.
Support has been amazing as well as all the friendly staff. Very personable and knowledgeable.
Very rude customer service. Huge mistake trying this company.
It is very comprehensive and it appears that the leadership recognizes the room and areas for improvement and are making an honest attempt to make it bette.
Cons: After fighting functionality for too long, we requested to TWO employees to cancel our free trial.
Its been pretty fantastic so far. The customer service is right there if you have any questions, great training and they have how-to videos beside every subject...these guys did it right.
I really liked the program when I first sat down and did an overview. It seemed like it would be very user friendly and I liked that layout and the abilities of the program.
My overall experience with Contractor Foreman has been a good one. I am relieved to have found a software program that can help me stay on top of the many projects we have going on at one time.
You get very important stuff for a great price. This is not over priced at all compared to others and it gives you more than the other competitors do.
The software is a very powerful and comprehensive solution, however it is very flexible and you can utilize any features that fits your requirements.
Great support and product that seems all around great project management from the initial contact from the client to completion of the project.
That the support team is the greatest and that they really want to help.
Overall, the software has been easy to use and has been great for organizing all of our projects.
How thorough the software is. And its fantastic price.
Best app that integrates must parts of construction process in one place at an affordable price.
Integration process was surprisingly painless, mobile app is great. The ease of creating, submitting, approving, and logging change orders on mobile is excellent.
Also the estimating inputting seems to be a struggle. Maybe its that we are new but going from Estimate to SOV to whatever is next is a struggle and we still dont have it down.
It helps to be able to track the progress of project either simple or complex. It helps each residents builders to have direct report and access to projects progress.
Difficult to set up and use. Integration and transferring from screen to screen and phase to phase crazy.
Support has been amazing as well as all the friendly staff. Very personable and knowledgeable.
Very rude customer service. Huge mistake trying this company.
It is very comprehensive and it appears that the leadership recognizes the room and areas for improvement and are making an honest attempt to make it bette.
Cons: After fighting functionality for too long, we requested to TWO employees to cancel our free trial.
Its been pretty fantastic so far. The customer service is right there if you have any questions, great training and they have how-to videos beside every subject...these guys did it right.
I really liked the program when I first sat down and did an overview. It seemed like it would be very user friendly and I liked that layout and the abilities of the program.
My overall experience with Contractor Foreman has been a good one. I am relieved to have found a software program that can help me stay on top of the many projects we have going on at one time.
You get very important stuff for a great price. This is not over priced at all compared to others and it gives you more than the other competitors do.
The software is a very powerful and comprehensive solution, however it is very flexible and you can utilize any features that fits your requirements.
Great support and product that seems all around great project management from the initial contact from the client to completion of the project.
That the support team is the greatest and that they really want to help.
Overall, the software has been easy to use and has been great for organizing all of our projects.
How thorough the software is. And its fantastic price.
Best app that integrates must parts of construction process in one place at an affordable price.
Ventus logo
4.4
42

Service and Construction ERP

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Ventus users   
+15
The support from VMS is great, they are always very helpful and responsive. The product is easy to use and navigate, and we are very happy.
The programming is very unstable. Most of the time, when a new release it's out, it messes up something that was working correctly before.
The support was, and continues to be great, and I have the highest degree of confidence when I do have to call that issues are taken care of quickly. These guys really deserve an award.
Crystal reports have been a struggle for us, when running reports.
The applications are user friendly and the closing per month is quick and efficient. If you encounter any difficulties the support is outstanding.
Not everyone learns at the same rate and everyone hates change.
The ease of usability, easy to find what i am looking for and track my work flow. The ability to change the sites that we take care of.
My only dislike is that due to the system constantly being enhanced via software updates, our company experiences a higher than desirable frequency of bugs and issues when we do software updates.
Ability to transfer Estimate to Job Cost and Service. The ease of searching is great.
All software has issues and the client portal allows us to log issues and check the progress. The staff is courteous, helpful, and knowledgeable.
Top marks for customer support. Having an integrated solution for all our business is very efficient.
Having such a great customer service team when dealing with software changes and updates, even when trying to navigate areas in the program your company has yet utilized they have never let us down.
Have the ability to schedule our preventative maintenance.
The mobile data and dispatching part of the software is worth every penny. Our techs can now do their paperwork on their phone and it has made dispatching so much more efficient.
We were lacking in the inventory/bar coding processes and are slowly becoming better at using this feature. It made Physical Count a lot faster.
It is a fully integrated product from purchase orders to dispatch to all things financial. We don't have to go outside the VMS product for supporting software such as an accounting product.
We always come back from the conference with new information and ideas for improving our workflow. Above everything else, we value the Vertical Market Support staff.
Also, the ability to transfer estimates to a job or service ticket will change things for us and make us more efficient.
The support from VMS is great, they are always very helpful and responsive. The product is easy to use and navigate, and we are very happy.
The programming is very unstable. Most of the time, when a new release it's out, it messes up something that was working correctly before.
The support was, and continues to be great, and I have the highest degree of confidence when I do have to call that issues are taken care of quickly. These guys really deserve an award.
Crystal reports have been a struggle for us, when running reports.
The applications are user friendly and the closing per month is quick and efficient. If you encounter any difficulties the support is outstanding.
Not everyone learns at the same rate and everyone hates change.
The ease of usability, easy to find what i am looking for and track my work flow. The ability to change the sites that we take care of.
My only dislike is that due to the system constantly being enhanced via software updates, our company experiences a higher than desirable frequency of bugs and issues when we do software updates.
Ability to transfer Estimate to Job Cost and Service. The ease of searching is great.
All software has issues and the client portal allows us to log issues and check the progress. The staff is courteous, helpful, and knowledgeable.
Top marks for customer support. Having an integrated solution for all our business is very efficient.
Having such a great customer service team when dealing with software changes and updates, even when trying to navigate areas in the program your company has yet utilized they have never let us down.
Have the ability to schedule our preventative maintenance.
The mobile data and dispatching part of the software is worth every penny. Our techs can now do their paperwork on their phone and it has made dispatching so much more efficient.
We were lacking in the inventory/bar coding processes and are slowly becoming better at using this feature. It made Physical Count a lot faster.
It is a fully integrated product from purchase orders to dispatch to all things financial. We don't have to go outside the VMS product for supporting software such as an accounting product.
We always come back from the conference with new information and ideas for improving our workflow. Above everything else, we value the Vertical Market Support staff.
Also, the ability to transfer estimates to a job or service ticket will change things for us and make us more efficient.
The support from VMS is great, they are always very helpful and responsive. The product is easy to use and navigate, and we are very happy.
The programming is very unstable. Most of the time, when a new release it's out, it messes up something that was working correctly before.
The support was, and continues to be great, and I have the highest degree of confidence when I do have to call that issues are taken care of quickly. These guys really deserve an award.
Crystal reports have been a struggle for us, when running reports.
The applications are user friendly and the closing per month is quick and efficient. If you encounter any difficulties the support is outstanding.
Not everyone learns at the same rate and everyone hates change.
The ease of usability, easy to find what i am looking for and track my work flow. The ability to change the sites that we take care of.
My only dislike is that due to the system constantly being enhanced via software updates, our company experiences a higher than desirable frequency of bugs and issues when we do software updates.
Ability to transfer Estimate to Job Cost and Service. The ease of searching is great.
All software has issues and the client portal allows us to log issues and check the progress. The staff is courteous, helpful, and knowledgeable.
Top marks for customer support. Having an integrated solution for all our business is very efficient.
Having such a great customer service team when dealing with software changes and updates, even when trying to navigate areas in the program your company has yet utilized they have never let us down.
Have the ability to schedule our preventative maintenance.
The mobile data and dispatching part of the software is worth every penny. Our techs can now do their paperwork on their phone and it has made dispatching so much more efficient.
We were lacking in the inventory/bar coding processes and are slowly becoming better at using this feature. It made Physical Count a lot faster.
It is a fully integrated product from purchase orders to dispatch to all things financial. We don't have to go outside the VMS product for supporting software such as an accounting product.
We always come back from the conference with new information and ideas for improving our workflow. Above everything else, we value the Vertical Market Support staff.
Also, the ability to transfer estimates to a job or service ticket will change things for us and make us more efficient.
Synchroteam logo
4.4
66

Field service management software. Live support. Free trial.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.1
    Customer support
    4.2
Pros and Cons from Synchroteam users   
avatar
avatar
avatar
+15
For our small team the software is very good. It gives me the opportunity to better manage our customer service and make the work more transparent to the customer.
I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible.
This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.
This error will cost me hundreds of hours and thousand of dollars to move my data.
The support staff is awesome and provides great support as needed. The software is pretty straight forward.
Before I was stuck with pen and paper and my business was down and unsatisfied customers. By using Synchroteam my business went from 13 jobs per day to 21.
The capability to monitor progress has improved, as has the ability to support last minute changes.
It is a bit hard to understand some of the documentation. Took some time to set up a custom job report.
Its been great we had on issue initially with the API version initially but so far has been a good experience.
What I liked most was the ease of use and the intuitiveness of the processes. It's easy, it's simple, it's quick to implement and above all the support is very agile and efficient.
Its give and take with service software being you get some advantages with some and less or more with others. Synchroteam is a great software and functions as expected.
Reat flexibility, excellent customer service, value for money compared to other products very good.
We really enjoy having the mapping function available, and having technicians with the ability to see what roles & jobs they can perform. Very easy to get the job into the right hands.
I really appreciate that this platform is quite comprehensive in terms of functionality.
Easy to use and good suport from Synchroteam when you contact them.
Price was the winning factor to why I started using this product.
Overall this is a great product to be able to keep our team organized and being able to track existing and past jobs.
Well documented and easy to set up. Open and easy to integrate with partners and own applications.
For our small team the software is very good. It gives me the opportunity to better manage our customer service and make the work more transparent to the customer.
I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible.
This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.
This error will cost me hundreds of hours and thousand of dollars to move my data.
The support staff is awesome and provides great support as needed. The software is pretty straight forward.
Before I was stuck with pen and paper and my business was down and unsatisfied customers. By using Synchroteam my business went from 13 jobs per day to 21.
The capability to monitor progress has improved, as has the ability to support last minute changes.
It is a bit hard to understand some of the documentation. Took some time to set up a custom job report.
Its been great we had on issue initially with the API version initially but so far has been a good experience.
What I liked most was the ease of use and the intuitiveness of the processes. It's easy, it's simple, it's quick to implement and above all the support is very agile and efficient.
Its give and take with service software being you get some advantages with some and less or more with others. Synchroteam is a great software and functions as expected.
Reat flexibility, excellent customer service, value for money compared to other products very good.
We really enjoy having the mapping function available, and having technicians with the ability to see what roles & jobs they can perform. Very easy to get the job into the right hands.
I really appreciate that this platform is quite comprehensive in terms of functionality.
Easy to use and good suport from Synchroteam when you contact them.
Price was the winning factor to why I started using this product.
Overall this is a great product to be able to keep our team organized and being able to track existing and past jobs.
Well documented and easy to set up. Open and easy to integrate with partners and own applications.
For our small team the software is very good. It gives me the opportunity to better manage our customer service and make the work more transparent to the customer.
I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible.
This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.
This error will cost me hundreds of hours and thousand of dollars to move my data.
The support staff is awesome and provides great support as needed. The software is pretty straight forward.
Before I was stuck with pen and paper and my business was down and unsatisfied customers. By using Synchroteam my business went from 13 jobs per day to 21.
The capability to monitor progress has improved, as has the ability to support last minute changes.
It is a bit hard to understand some of the documentation. Took some time to set up a custom job report.
Its been great we had on issue initially with the API version initially but so far has been a good experience.
What I liked most was the ease of use and the intuitiveness of the processes. It's easy, it's simple, it's quick to implement and above all the support is very agile and efficient.
Its give and take with service software being you get some advantages with some and less or more with others. Synchroteam is a great software and functions as expected.
Reat flexibility, excellent customer service, value for money compared to other products very good.
We really enjoy having the mapping function available, and having technicians with the ability to see what roles & jobs they can perform. Very easy to get the job into the right hands.
I really appreciate that this platform is quite comprehensive in terms of functionality.
Easy to use and good suport from Synchroteam when you contact them.
Price was the winning factor to why I started using this product.
Overall this is a great product to be able to keep our team organized and being able to track existing and past jobs.
Well documented and easy to set up. Open and easy to integrate with partners and own applications.
Houzz Pro logo
4.4
718

Business management software for contractors and architects

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Houzz Pro users   
+15
Overall, I'm extremely happy and I love all the growth and opportunities to tie my website in with the profile, the 3-D, rendering options, and all the bells and whistles that you provide.
Being directly connected to a potential client by a computer on the phone, when they have no idea who you are or why your are calling at what is usually an inconvenient time for them.
The messaging features and leads features are very helpful, and I like the concierge. I haven't used the estimate feature because we have our own system for that, but I like that it exists.
I have had a few spam encounters recently and the # of leads I receive has dropped.
The ease of use of the product is certainly there and integration with the business model was easy. The client success manager that we are assigned is amazing.
But the automatic responses are irritating as they continue to ask you to respond when that's already be done. The program doesn't follow through as you move through the process.
Honestly, working with Houzz has been a great experience. Everything is user friendly, our rep is great and the advertising aspect can't be matched.
They demand we get onto a call for every simple issue and are incapable of doing the most basic work in a timely or efficient manner.
I am impressed with the ability to create floor plans in Houzz Pro and will play around with it more when I get some more help in the office.
Very well designed online platform that is reliable, fun, interactive, affordable and of high quality.
Our customer service rep has been pretty excellent, which has probably been the best part.
Houzz has been a pleasure to work with, great customer service and brand exposure. Highly recommend Houzz Pro as a platform for anyone looking to build/ renovate.
I am not one to be afraid to click buttons and try to figure things out for myself, but when that approach has been less that successful, the support staff and account managers have been amazing.
I like all of the information that is available and it is quick to find and easy to ease.
I really like the user friendliness and ease of use for myself and leads as well.
I recommend this platform to any business that is keen to grow and streamline its processes. It’s definitely worth the investment and I couldn’t be happier at Blakes Of Sydney as a Houzz Pro user.
When I start seeing some ROI (return on investment) - as in paying clients - I might become your greatest fan.
This software is easy to use. I love that you can integrate with your business.
Overall, I'm extremely happy and I love all the growth and opportunities to tie my website in with the profile, the 3-D, rendering options, and all the bells and whistles that you provide.
Being directly connected to a potential client by a computer on the phone, when they have no idea who you are or why your are calling at what is usually an inconvenient time for them.
The messaging features and leads features are very helpful, and I like the concierge. I haven't used the estimate feature because we have our own system for that, but I like that it exists.
I have had a few spam encounters recently and the # of leads I receive has dropped.
The ease of use of the product is certainly there and integration with the business model was easy. The client success manager that we are assigned is amazing.
But the automatic responses are irritating as they continue to ask you to respond when that's already be done. The program doesn't follow through as you move through the process.
Honestly, working with Houzz has been a great experience. Everything is user friendly, our rep is great and the advertising aspect can't be matched.
They demand we get onto a call for every simple issue and are incapable of doing the most basic work in a timely or efficient manner.
I am impressed with the ability to create floor plans in Houzz Pro and will play around with it more when I get some more help in the office.
Very well designed online platform that is reliable, fun, interactive, affordable and of high quality.
Our customer service rep has been pretty excellent, which has probably been the best part.
Houzz has been a pleasure to work with, great customer service and brand exposure. Highly recommend Houzz Pro as a platform for anyone looking to build/ renovate.
I am not one to be afraid to click buttons and try to figure things out for myself, but when that approach has been less that successful, the support staff and account managers have been amazing.
I like all of the information that is available and it is quick to find and easy to ease.
I really like the user friendliness and ease of use for myself and leads as well.
I recommend this platform to any business that is keen to grow and streamline its processes. It’s definitely worth the investment and I couldn’t be happier at Blakes Of Sydney as a Houzz Pro user.
When I start seeing some ROI (return on investment) - as in paying clients - I might become your greatest fan.
This software is easy to use. I love that you can integrate with your business.
Overall, I'm extremely happy and I love all the growth and opportunities to tie my website in with the profile, the 3-D, rendering options, and all the bells and whistles that you provide.
Being directly connected to a potential client by a computer on the phone, when they have no idea who you are or why your are calling at what is usually an inconvenient time for them.
The messaging features and leads features are very helpful, and I like the concierge. I haven't used the estimate feature because we have our own system for that, but I like that it exists.
I have had a few spam encounters recently and the # of leads I receive has dropped.
The ease of use of the product is certainly there and integration with the business model was easy. The client success manager that we are assigned is amazing.
But the automatic responses are irritating as they continue to ask you to respond when that's already be done. The program doesn't follow through as you move through the process.
Honestly, working with Houzz has been a great experience. Everything is user friendly, our rep is great and the advertising aspect can't be matched.
They demand we get onto a call for every simple issue and are incapable of doing the most basic work in a timely or efficient manner.
I am impressed with the ability to create floor plans in Houzz Pro and will play around with it more when I get some more help in the office.
Very well designed online platform that is reliable, fun, interactive, affordable and of high quality.
Our customer service rep has been pretty excellent, which has probably been the best part.
Houzz has been a pleasure to work with, great customer service and brand exposure. Highly recommend Houzz Pro as a platform for anyone looking to build/ renovate.
I am not one to be afraid to click buttons and try to figure things out for myself, but when that approach has been less that successful, the support staff and account managers have been amazing.
I like all of the information that is available and it is quick to find and easy to ease.
I really like the user friendliness and ease of use for myself and leads as well.
I recommend this platform to any business that is keen to grow and streamline its processes. It’s definitely worth the investment and I couldn’t be happier at Blakes Of Sydney as a Houzz Pro user.
When I start seeing some ROI (return on investment) - as in paying clients - I might become your greatest fan.
This software is easy to use. I love that you can integrate with your business.
Trade Service Pro logo
5.0
1

Trade Service Pro helps optimize any field/trade business

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Trade Service Pro users   
No pros & cons found
Electrical Bid Manager logo
4.2
32

Electrical estimating software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.2
Pros and Cons from Electrical Bid Manager users   
+15
Worth every penny invested in this software, having the right tools to prepare your bid will increase your chances to win it and your investment shall be returned with no time.
The initial loading of the program is difficult, requiring IT expert.
We like it best because of the ease of use in working with other clients that use the same software. When you use our services, you get our knowledge of the software as well.
Limited access to database in standard edition.
It's a great product, is very accurate, and customer support has been great. It is nice to actually have someone answer the phone that speaks English when you have a simple question.
Once you make a decision learn it well to make it really function for you. Don't expect the first estimate to be dead on.
The program is quite easy to navigate and find your way on it. We liked it very much and felt good to get out money's worth.
On-screen takeoff is a separate program and has some difficulty transferring data.
I would like to thank all the customer support for the help on getting started.
We landed two of the first four projects we bid on with the software, and we are very encouraged by the early results. I love how everything is organized and contained within the program.
Overall I am happy with my choice and would recommend this to others.
I also like the ability to have the labor units calculated for me, as well as being able to adjust them depending on the circumstances. I wish I would have invested in Electrical Bid Manager sooner.
The program is intuitive and very user friendly. It has proven to be helpful for estimators in training especially.
I like how easy it is to make temporary Items. I also like how accurate the labor times are on the install of material.
Great integration with windows, if you are familiar with Microsoft Windows and the office suite, then it is really easy to navigate the software.
Excellent estimating program. Once you get started, it's pretty intuitive and semi-self-explanatory.
I have been using EBM for about a year now and I have grown to LOVE it. This software is extremely user-friendly.
Familiarity, relevant features, ease of use, integration with PlanSwift.
Worth every penny invested in this software, having the right tools to prepare your bid will increase your chances to win it and your investment shall be returned with no time.
The initial loading of the program is difficult, requiring IT expert.
We like it best because of the ease of use in working with other clients that use the same software. When you use our services, you get our knowledge of the software as well.
Limited access to database in standard edition.
It's a great product, is very accurate, and customer support has been great. It is nice to actually have someone answer the phone that speaks English when you have a simple question.
Once you make a decision learn it well to make it really function for you. Don't expect the first estimate to be dead on.
The program is quite easy to navigate and find your way on it. We liked it very much and felt good to get out money's worth.
On-screen takeoff is a separate program and has some difficulty transferring data.
I would like to thank all the customer support for the help on getting started.
We landed two of the first four projects we bid on with the software, and we are very encouraged by the early results. I love how everything is organized and contained within the program.
Overall I am happy with my choice and would recommend this to others.
I also like the ability to have the labor units calculated for me, as well as being able to adjust them depending on the circumstances. I wish I would have invested in Electrical Bid Manager sooner.
The program is intuitive and very user friendly. It has proven to be helpful for estimators in training especially.
I like how easy it is to make temporary Items. I also like how accurate the labor times are on the install of material.
Great integration with windows, if you are familiar with Microsoft Windows and the office suite, then it is really easy to navigate the software.
Excellent estimating program. Once you get started, it's pretty intuitive and semi-self-explanatory.
I have been using EBM for about a year now and I have grown to LOVE it. This software is extremely user-friendly.
Familiarity, relevant features, ease of use, integration with PlanSwift.
Worth every penny invested in this software, having the right tools to prepare your bid will increase your chances to win it and your investment shall be returned with no time.
The initial loading of the program is difficult, requiring IT expert.
We like it best because of the ease of use in working with other clients that use the same software. When you use our services, you get our knowledge of the software as well.
Limited access to database in standard edition.
It's a great product, is very accurate, and customer support has been great. It is nice to actually have someone answer the phone that speaks English when you have a simple question.
Once you make a decision learn it well to make it really function for you. Don't expect the first estimate to be dead on.
The program is quite easy to navigate and find your way on it. We liked it very much and felt good to get out money's worth.
On-screen takeoff is a separate program and has some difficulty transferring data.
I would like to thank all the customer support for the help on getting started.
We landed two of the first four projects we bid on with the software, and we are very encouraged by the early results. I love how everything is organized and contained within the program.
Overall I am happy with my choice and would recommend this to others.
I also like the ability to have the labor units calculated for me, as well as being able to adjust them depending on the circumstances. I wish I would have invested in Electrical Bid Manager sooner.
The program is intuitive and very user friendly. It has proven to be helpful for estimators in training especially.
I like how easy it is to make temporary Items. I also like how accurate the labor times are on the install of material.
Great integration with windows, if you are familiar with Microsoft Windows and the office suite, then it is really easy to navigate the software.
Excellent estimating program. Once you get started, it's pretty intuitive and semi-self-explanatory.
I have been using EBM for about a year now and I have grown to LOVE it. This software is extremely user-friendly.
Familiarity, relevant features, ease of use, integration with PlanSwift.
Procore logo

Procore

4.5
2.6K

Construction Project Management

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.6
Pros and Cons from Procore users   
+15
Brilliant, they really seem to focus on customer care as it was always helpful and there straight away.
The preconstruction bidding tool is horrible and the development team is more concerned with increasing their market share than fixing problems with the tool.
Many great features but the best feature by far is its ability to organize drawings. Additionally the RFI, RFQ, and Change Event features are all great.
Awful - horrible program that you cant even stop the stupid emails even after you tell them you want nothing to do with their program any longer. I would pay to get rid of this program.
Was very kind, honest, and helpful when giving us information and even other options outside of Procore to help suit our needs. Easy to access and navigate.
The interface is bad for GC’s, but horrendous for subcontractors.
Integration with DocuSign is great. Overall use is pretty easy and very user friendly.
Sometimes difficult using the admin tools but that is probably more due to a lack of experience than anything else.
Good tool for managing workflows and collaborate between disciplines. Clean, simple and easy to use web interface.
Procore is an excellent program overall. Their cloud-based platform works well for compiling big data among many users, and its ease of use is also very beneficial for users.
The most impactful feature that the new and improved Procore has to offer, would be its robust library of technical and training information.
Excellent Project Management Software that is easy to use.
What I like the most about this software is that various team members can be kept in the loop with just one tool. Also that documents can be shared.
Procore continues to improve the software and integrations to increase the value and usability.
Overall a good tool for collaborating between each team working on the project.
Excellent training and customer support from the company. Easily track the project history of finished and ongoing works.
Ease of budget updates and billing, use of subcontractor agreements and the ability to allow subcontractors to log in and update items etc.
Overall a positive experience, but it may not be worth the cost for some organizations.
Brilliant, they really seem to focus on customer care as it was always helpful and there straight away.
The preconstruction bidding tool is horrible and the development team is more concerned with increasing their market share than fixing problems with the tool.
Many great features but the best feature by far is its ability to organize drawings. Additionally the RFI, RFQ, and Change Event features are all great.
Awful - horrible program that you cant even stop the stupid emails even after you tell them you want nothing to do with their program any longer. I would pay to get rid of this program.
Was very kind, honest, and helpful when giving us information and even other options outside of Procore to help suit our needs. Easy to access and navigate.
The interface is bad for GC’s, but horrendous for subcontractors.
Integration with DocuSign is great. Overall use is pretty easy and very user friendly.
Sometimes difficult using the admin tools but that is probably more due to a lack of experience than anything else.
Good tool for managing workflows and collaborate between disciplines. Clean, simple and easy to use web interface.
Procore is an excellent program overall. Their cloud-based platform works well for compiling big data among many users, and its ease of use is also very beneficial for users.
The most impactful feature that the new and improved Procore has to offer, would be its robust library of technical and training information.
Excellent Project Management Software that is easy to use.
What I like the most about this software is that various team members can be kept in the loop with just one tool. Also that documents can be shared.
Procore continues to improve the software and integrations to increase the value and usability.
Overall a good tool for collaborating between each team working on the project.
Excellent training and customer support from the company. Easily track the project history of finished and ongoing works.
Ease of budget updates and billing, use of subcontractor agreements and the ability to allow subcontractors to log in and update items etc.
Overall a positive experience, but it may not be worth the cost for some organizations.
Brilliant, they really seem to focus on customer care as it was always helpful and there straight away.
The preconstruction bidding tool is horrible and the development team is more concerned with increasing their market share than fixing problems with the tool.
Many great features but the best feature by far is its ability to organize drawings. Additionally the RFI, RFQ, and Change Event features are all great.
Awful - horrible program that you cant even stop the stupid emails even after you tell them you want nothing to do with their program any longer. I would pay to get rid of this program.
Was very kind, honest, and helpful when giving us information and even other options outside of Procore to help suit our needs. Easy to access and navigate.
The interface is bad for GC’s, but horrendous for subcontractors.
Integration with DocuSign is great. Overall use is pretty easy and very user friendly.
Sometimes difficult using the admin tools but that is probably more due to a lack of experience than anything else.
Good tool for managing workflows and collaborate between disciplines. Clean, simple and easy to use web interface.
Procore is an excellent program overall. Their cloud-based platform works well for compiling big data among many users, and its ease of use is also very beneficial for users.
The most impactful feature that the new and improved Procore has to offer, would be its robust library of technical and training information.
Excellent Project Management Software that is easy to use.
What I like the most about this software is that various team members can be kept in the loop with just one tool. Also that documents can be shared.
Procore continues to improve the software and integrations to increase the value and usability.
Overall a good tool for collaborating between each team working on the project.
Excellent training and customer support from the company. Easily track the project history of finished and ongoing works.
Ease of budget updates and billing, use of subcontractor agreements and the ability to allow subcontractors to log in and update items etc.
Overall a positive experience, but it may not be worth the cost for some organizations.
Autodesk Construction Cloud logo
4.3
2.1K

Connect data, workflows, and teams

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.2
    Features
    4.1
    Customer support
    4.2
Pros and Cons from Autodesk Construction Cloud users   
avatar
avatar
avatar
+15
The ease of the program has been great. The ability to obtain the information out in the field is a plus benefit.
Plangrid has a function to add hyperlinks within the planes, so that they lead directly to another plane. This system is very uncomfortable, and tends to make the platform collapse, so it is useless.
Awesome history set, mark-up capability, submittal/document integration, punch lists, the list goes on and on. Very intuitive interface and our field guys love it.
PlanGrid is an arrogant, self centered company that refuses to be of help when asked. I have recorded complaints with the California BBB and the FTC.
They want you to succeed, they want to help you fix any issues that arise - they're part of our team and we appreciate their excellent customer and technical support.
The interface is still difficult to navigate for more seasoned professionals which can cause them frustration.
The collaboration features are straightforward and work seamlessly allowing for great cooperation and efficiency when reviewing submittals, rfis, or drawings and designs.
Try to battle off more than it can chew, which can make the coordination process more difficult. Too many built-in functions and no lite alternatives for our specifications.
Very appealing graphics in 2d and 3d, nice document management and some options for automation with the workflows.
Very useful during the design and coordination phase of the job where issue resolution and clash detection is most important.
Pretty intuitive and easy to learn. It is good for teaching owners, architects, etc, on board to use on the project.
Overall, BIM is a great product. Documenting issues, checklists and being to upload pictures helps the overall whole project, and saves time and money in change orders.
Tracking the punchlist and rolling completion problems is excellent. The experience with BIM360 is nice if you use the entire BIM360 cycle.
This software have changed our way of working thru the time and we are now using it on a daily basic. Ohhh yes, you have to try the customer service, probably the best one that I have ever add.
The ability to view and explore 3D models right in the browser as well as the ability to have the 2D sheet view in the corner of the screen to easily identity location within the model.
This is a great program for the building industry easily upload your plans, make annotations, notes, and even scale things right off your tablet.
Good Integration Software for Mid-Level Company.
With current price I imagine it is a solution for large (10 000 sqm) project when your company is involved form design to construction.
The ease of the program has been great. The ability to obtain the information out in the field is a plus benefit.
Plangrid has a function to add hyperlinks within the planes, so that they lead directly to another plane. This system is very uncomfortable, and tends to make the platform collapse, so it is useless.
Awesome history set, mark-up capability, submittal/document integration, punch lists, the list goes on and on. Very intuitive interface and our field guys love it.
PlanGrid is an arrogant, self centered company that refuses to be of help when asked. I have recorded complaints with the California BBB and the FTC.
They want you to succeed, they want to help you fix any issues that arise - they're part of our team and we appreciate their excellent customer and technical support.
The interface is still difficult to navigate for more seasoned professionals which can cause them frustration.
The collaboration features are straightforward and work seamlessly allowing for great cooperation and efficiency when reviewing submittals, rfis, or drawings and designs.
Try to battle off more than it can chew, which can make the coordination process more difficult. Too many built-in functions and no lite alternatives for our specifications.
Very appealing graphics in 2d and 3d, nice document management and some options for automation with the workflows.
Very useful during the design and coordination phase of the job where issue resolution and clash detection is most important.
Pretty intuitive and easy to learn. It is good for teaching owners, architects, etc, on board to use on the project.
Overall, BIM is a great product. Documenting issues, checklists and being to upload pictures helps the overall whole project, and saves time and money in change orders.
Tracking the punchlist and rolling completion problems is excellent. The experience with BIM360 is nice if you use the entire BIM360 cycle.
This software have changed our way of working thru the time and we are now using it on a daily basic. Ohhh yes, you have to try the customer service, probably the best one that I have ever add.
The ability to view and explore 3D models right in the browser as well as the ability to have the 2D sheet view in the corner of the screen to easily identity location within the model.
This is a great program for the building industry easily upload your plans, make annotations, notes, and even scale things right off your tablet.
Good Integration Software for Mid-Level Company.
With current price I imagine it is a solution for large (10 000 sqm) project when your company is involved form design to construction.
The ease of the program has been great. The ability to obtain the information out in the field is a plus benefit.
Plangrid has a function to add hyperlinks within the planes, so that they lead directly to another plane. This system is very uncomfortable, and tends to make the platform collapse, so it is useless.
Awesome history set, mark-up capability, submittal/document integration, punch lists, the list goes on and on. Very intuitive interface and our field guys love it.
PlanGrid is an arrogant, self centered company that refuses to be of help when asked. I have recorded complaints with the California BBB and the FTC.
They want you to succeed, they want to help you fix any issues that arise - they're part of our team and we appreciate their excellent customer and technical support.
The interface is still difficult to navigate for more seasoned professionals which can cause them frustration.
The collaboration features are straightforward and work seamlessly allowing for great cooperation and efficiency when reviewing submittals, rfis, or drawings and designs.
Try to battle off more than it can chew, which can make the coordination process more difficult. Too many built-in functions and no lite alternatives for our specifications.
Very appealing graphics in 2d and 3d, nice document management and some options for automation with the workflows.
Very useful during the design and coordination phase of the job where issue resolution and clash detection is most important.
Pretty intuitive and easy to learn. It is good for teaching owners, architects, etc, on board to use on the project.
Overall, BIM is a great product. Documenting issues, checklists and being to upload pictures helps the overall whole project, and saves time and money in change orders.
Tracking the punchlist and rolling completion problems is excellent. The experience with BIM360 is nice if you use the entire BIM360 cycle.
This software have changed our way of working thru the time and we are now using it on a daily basic. Ohhh yes, you have to try the customer service, probably the best one that I have ever add.
The ability to view and explore 3D models right in the browser as well as the ability to have the 2D sheet view in the corner of the screen to easily identity location within the model.
This is a great program for the building industry easily upload your plans, make annotations, notes, and even scale things right off your tablet.
Good Integration Software for Mid-Level Company.
With current price I imagine it is a solution for large (10 000 sqm) project when your company is involved form design to construction.
STACK logo
4.5
1.3K

Takeoff, estimating, project management & field productivity

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.5
    Features
    4.2
    Customer support
    4.7
Pros and Cons from STACK users   
avatar
+15
I like how user-friendly it is. When I do have a question about it, I love that you can easily chat with an Agent who is ALWAYS helpful.
Terrible abominable customer service, unethical, dishonest thieves. Manager was the worst, she uses dishonest interrogation techniques to avoid any liability, fault and to escape offering any refund.
Love the layover feature in order to do changeorders. Also love the ability to have many screens open for the same project in order to look at details.
There also is no undo feature so when you make a mistake on a takeoff you have to delete it and redo the entire thing. There should be a ctrl z type undo feature.
I only used Stack for a couple of days, but I really liked the ease of the takeoff tools. It was very user friendly to navigate.
I can't determine if its the software or the hardware of my laptop, but when I use it I find that the documents/image lags on medium to large files.
Easy to use - great customer service and integration with buildertrend. Great way to track jobs and estimates.
The select feature and then having to click delete in a second feature. The fact that you cant move the scale popup is really annoying.
It is very easy to use, it is very versatile, homework is done very fast, it's pretty good.
Love the easy features to help remind the team of critical items and warnings. Love the take off features to keep sequences in order.
I have been using this program for about a year and am impressed by the number of enhancements and functionality that have been added in just the short time I have been using it.
We are saving time and money which is big. I also love that we are now more accurate in our bidding process.
I can easily manuever through plan pages to perform area takeoffs, set custom scales, print out reports with data and it is a great user friendly product. Integration is simple as well.
This software is extremely useful for all of those circumstances. The software itself is intuitive and easy to use.
Cloud based and customer service are the best out there.
As we are primarily a Mac based office, this is great and does not require virtualization to run windows based software. Stack is also incredibly fast to navigate and bring up projects.
We've handles jobs from a few thousand to millions and the PMs love our cost break outs.
Ease of use,Great customer service,free updates.
I like how user-friendly it is. When I do have a question about it, I love that you can easily chat with an Agent who is ALWAYS helpful.
Terrible abominable customer service, unethical, dishonest thieves. Manager was the worst, she uses dishonest interrogation techniques to avoid any liability, fault and to escape offering any refund.
Love the layover feature in order to do changeorders. Also love the ability to have many screens open for the same project in order to look at details.
There also is no undo feature so when you make a mistake on a takeoff you have to delete it and redo the entire thing. There should be a ctrl z type undo feature.
I only used Stack for a couple of days, but I really liked the ease of the takeoff tools. It was very user friendly to navigate.
I can't determine if its the software or the hardware of my laptop, but when I use it I find that the documents/image lags on medium to large files.
Easy to use - great customer service and integration with buildertrend. Great way to track jobs and estimates.
The select feature and then having to click delete in a second feature. The fact that you cant move the scale popup is really annoying.
It is very easy to use, it is very versatile, homework is done very fast, it's pretty good.
Love the easy features to help remind the team of critical items and warnings. Love the take off features to keep sequences in order.
I have been using this program for about a year and am impressed by the number of enhancements and functionality that have been added in just the short time I have been using it.
We are saving time and money which is big. I also love that we are now more accurate in our bidding process.
I can easily manuever through plan pages to perform area takeoffs, set custom scales, print out reports with data and it is a great user friendly product. Integration is simple as well.
This software is extremely useful for all of those circumstances. The software itself is intuitive and easy to use.
Cloud based and customer service are the best out there.
As we are primarily a Mac based office, this is great and does not require virtualization to run windows based software. Stack is also incredibly fast to navigate and bring up projects.
We've handles jobs from a few thousand to millions and the PMs love our cost break outs.
Ease of use,Great customer service,free updates.
I like how user-friendly it is. When I do have a question about it, I love that you can easily chat with an Agent who is ALWAYS helpful.
Terrible abominable customer service, unethical, dishonest thieves. Manager was the worst, she uses dishonest interrogation techniques to avoid any liability, fault and to escape offering any refund.
Love the layover feature in order to do changeorders. Also love the ability to have many screens open for the same project in order to look at details.
There also is no undo feature so when you make a mistake on a takeoff you have to delete it and redo the entire thing. There should be a ctrl z type undo feature.
I only used Stack for a couple of days, but I really liked the ease of the takeoff tools. It was very user friendly to navigate.
I can't determine if its the software or the hardware of my laptop, but when I use it I find that the documents/image lags on medium to large files.
Easy to use - great customer service and integration with buildertrend. Great way to track jobs and estimates.
The select feature and then having to click delete in a second feature. The fact that you cant move the scale popup is really annoying.
It is very easy to use, it is very versatile, homework is done very fast, it's pretty good.
Love the easy features to help remind the team of critical items and warnings. Love the take off features to keep sequences in order.
I have been using this program for about a year and am impressed by the number of enhancements and functionality that have been added in just the short time I have been using it.
We are saving time and money which is big. I also love that we are now more accurate in our bidding process.
I can easily manuever through plan pages to perform area takeoffs, set custom scales, print out reports with data and it is a great user friendly product. Integration is simple as well.
This software is extremely useful for all of those circumstances. The software itself is intuitive and easy to use.
Cloud based and customer service are the best out there.
As we are primarily a Mac based office, this is great and does not require virtualization to run windows based software. Stack is also incredibly fast to navigate and bring up projects.
We've handles jobs from a few thousand to millions and the PMs love our cost break outs.
Ease of use,Great customer service,free updates.
mHelpDesk logo
4.3
817

Win more jobs and grow your business with mHelpDesk!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.9
    Ease of use
    4.3
    Features
    4.0
    Customer support
    4.4
Pros and Cons from mHelpDesk users   
avatar
avatar
+15
Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Very complicated, problems syncing, workflow is horrible, not efficient. Went to cancel after 5 days and was told I couldn't get any of my money back after I had paid for a full month.
The free trial, the ease of setup and very reasonable price, along with supreme customer support; I could not have asked for a better company and product.
No one who works there knows in the ins and outs of the program and they never can give consistent answers. Our company had lost thousands of dollars by implementing this application.
We love the simplicity and straightforward design of this service management solution. QuickBooks integration is a great timesaver.
It is an embarrassment to our company when using it in the field and has only been a headache from day one. Do yourself a favor and DO NOT BUY THIS SOFTWARE.
The product is a great concept, and when we first started, it was good. The form is very intuitive, easy to change, like the workflow system.
For example, it has some glaringly missing auditing capabilities. A person can assign an Item in a Work Order/Jobs under another person's name, and there is no record of who did it for accountability.
We initially liked this platform because for what we needed it was one of the best values out there at the time.
System is EXTREMELY LIMITED in what it can actually do.
Best thing about MHelpDesk is that its all online and they have very supportive customer service reps.
Good service industry tool and a small business must have for techs, work orders and mamanging pretty much everything.
The product is very easy to use. The report section is terrific, especially when looking for errors and omissions done by other users.
The calendar integration with Google worked well and the appointment processing flow was good enough. Invoicing and job dollar tracking worked OK as well.
Building jobs and estimates. Sales department is good.
My overall experience was great It managed everything that i needed without me having to leave this platform at any time.
Their customer service team answers and solves issues within minutes. They definitely know their software and ways to make it fit your needs.
Billing is a breeze with in the email feature you send to your customers. They can pay directly with PayPal or Credit Card account.
Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Very complicated, problems syncing, workflow is horrible, not efficient. Went to cancel after 5 days and was told I couldn't get any of my money back after I had paid for a full month.
The free trial, the ease of setup and very reasonable price, along with supreme customer support; I could not have asked for a better company and product.
No one who works there knows in the ins and outs of the program and they never can give consistent answers. Our company had lost thousands of dollars by implementing this application.
We love the simplicity and straightforward design of this service management solution. QuickBooks integration is a great timesaver.
It is an embarrassment to our company when using it in the field and has only been a headache from day one. Do yourself a favor and DO NOT BUY THIS SOFTWARE.
The product is a great concept, and when we first started, it was good. The form is very intuitive, easy to change, like the workflow system.
For example, it has some glaringly missing auditing capabilities. A person can assign an Item in a Work Order/Jobs under another person's name, and there is no record of who did it for accountability.
We initially liked this platform because for what we needed it was one of the best values out there at the time.
System is EXTREMELY LIMITED in what it can actually do.
Best thing about MHelpDesk is that its all online and they have very supportive customer service reps.
Good service industry tool and a small business must have for techs, work orders and mamanging pretty much everything.
The product is very easy to use. The report section is terrific, especially when looking for errors and omissions done by other users.
The calendar integration with Google worked well and the appointment processing flow was good enough. Invoicing and job dollar tracking worked OK as well.
Building jobs and estimates. Sales department is good.
My overall experience was great It managed everything that i needed without me having to leave this platform at any time.
Their customer service team answers and solves issues within minutes. They definitely know their software and ways to make it fit your needs.
Billing is a breeze with in the email feature you send to your customers. They can pay directly with PayPal or Credit Card account.
Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service.
Very complicated, problems syncing, workflow is horrible, not efficient. Went to cancel after 5 days and was told I couldn't get any of my money back after I had paid for a full month.
The free trial, the ease of setup and very reasonable price, along with supreme customer support; I could not have asked for a better company and product.
No one who works there knows in the ins and outs of the program and they never can give consistent answers. Our company had lost thousands of dollars by implementing this application.
We love the simplicity and straightforward design of this service management solution. QuickBooks integration is a great timesaver.
It is an embarrassment to our company when using it in the field and has only been a headache from day one. Do yourself a favor and DO NOT BUY THIS SOFTWARE.
The product is a great concept, and when we first started, it was good. The form is very intuitive, easy to change, like the workflow system.
For example, it has some glaringly missing auditing capabilities. A person can assign an Item in a Work Order/Jobs under another person's name, and there is no record of who did it for accountability.
We initially liked this platform because for what we needed it was one of the best values out there at the time.
System is EXTREMELY LIMITED in what it can actually do.
Best thing about MHelpDesk is that its all online and they have very supportive customer service reps.
Good service industry tool and a small business must have for techs, work orders and mamanging pretty much everything.
The product is very easy to use. The report section is terrific, especially when looking for errors and omissions done by other users.
The calendar integration with Google worked well and the appointment processing flow was good enough. Invoicing and job dollar tracking worked OK as well.
Building jobs and estimates. Sales department is good.
My overall experience was great It managed everything that i needed without me having to leave this platform at any time.
Their customer service team answers and solves issues within minutes. They definitely know their software and ways to make it fit your needs.
Billing is a breeze with in the email feature you send to your customers. They can pay directly with PayPal or Credit Card account.
ServiceM8 logo
4.6
302

We're for small business

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.5
Pros and Cons from ServiceM8 users   
+15
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
Has been great, with great help when needed , i highly recommend this software to any business that wants to have sucsess.
But when you find issues, you will be ignored by ServiceM8.
Thank you for being so helpful and taking feedback in order to continue assisting us in providing services that we require. Customer service amazing.
Since then the only contact I've had was after I complained every 2 weeks that we'd heard nothing and more duplicates were being created.
I've recommended to 2 other businesses just this week. My favourite aspects are that it's visually appealing, easy to use, reliable & customer support is extremely prompt.
Basic- disappointing development and customer service.
We have been using ServiceM8 since 2013 and it's been a great success. Easy to learn, easy to learn and easy to teach.
I've really enjoyed using serviceM8 to manage my team. It's great, and I'd reccomend it to teams with less than 20 people for communication, organization and all with a good price tag.
There are two great features that made me go with ServiceM8. As a sole operator (at the moment) the cost per month was fantastic as i was only paying for what jobs i could do in the month.
This software has allowed quick turnaround times and the ability to give efficient and timely services to those customers in need. The invoice tool with ServiceM8 has been a great help as well.
Easy to use, easy to keep track of jobs and customers. Fantastic way to keep track of jobs and keep people honest with a record of everything associated with the job in the diary.
Customer support is brilliant, and overall I really think that ServiceM8 is GREAT.
Great service software with many functionality at an accessible price. Integration to quick book and others good accounting programs.
Excellent integration with just about everything. Easy to use, so many capabilities.
It has helped the company stay on task, keep organized, and become a better business.
Then rearranged the calendar to fit in the 92 duplicate jobs.
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
Has been great, with great help when needed , i highly recommend this software to any business that wants to have sucsess.
But when you find issues, you will be ignored by ServiceM8.
Thank you for being so helpful and taking feedback in order to continue assisting us in providing services that we require. Customer service amazing.
Since then the only contact I've had was after I complained every 2 weeks that we'd heard nothing and more duplicates were being created.
I've recommended to 2 other businesses just this week. My favourite aspects are that it's visually appealing, easy to use, reliable & customer support is extremely prompt.
Basic- disappointing development and customer service.
We have been using ServiceM8 since 2013 and it's been a great success. Easy to learn, easy to learn and easy to teach.
I've really enjoyed using serviceM8 to manage my team. It's great, and I'd reccomend it to teams with less than 20 people for communication, organization and all with a good price tag.
There are two great features that made me go with ServiceM8. As a sole operator (at the moment) the cost per month was fantastic as i was only paying for what jobs i could do in the month.
This software has allowed quick turnaround times and the ability to give efficient and timely services to those customers in need. The invoice tool with ServiceM8 has been a great help as well.
Easy to use, easy to keep track of jobs and customers. Fantastic way to keep track of jobs and keep people honest with a record of everything associated with the job in the diary.
Customer support is brilliant, and overall I really think that ServiceM8 is GREAT.
Great service software with many functionality at an accessible price. Integration to quick book and others good accounting programs.
Excellent integration with just about everything. Easy to use, so many capabilities.
It has helped the company stay on task, keep organized, and become a better business.
Then rearranged the calendar to fit in the 92 duplicate jobs.
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
Has been great, with great help when needed , i highly recommend this software to any business that wants to have sucsess.
But when you find issues, you will be ignored by ServiceM8.
Thank you for being so helpful and taking feedback in order to continue assisting us in providing services that we require. Customer service amazing.
Since then the only contact I've had was after I complained every 2 weeks that we'd heard nothing and more duplicates were being created.
I've recommended to 2 other businesses just this week. My favourite aspects are that it's visually appealing, easy to use, reliable & customer support is extremely prompt.
Basic- disappointing development and customer service.
We have been using ServiceM8 since 2013 and it's been a great success. Easy to learn, easy to learn and easy to teach.
I've really enjoyed using serviceM8 to manage my team. It's great, and I'd reccomend it to teams with less than 20 people for communication, organization and all with a good price tag.
There are two great features that made me go with ServiceM8. As a sole operator (at the moment) the cost per month was fantastic as i was only paying for what jobs i could do in the month.
This software has allowed quick turnaround times and the ability to give efficient and timely services to those customers in need. The invoice tool with ServiceM8 has been a great help as well.
Easy to use, easy to keep track of jobs and customers. Fantastic way to keep track of jobs and keep people honest with a record of everything associated with the job in the diary.
Customer support is brilliant, and overall I really think that ServiceM8 is GREAT.
Great service software with many functionality at an accessible price. Integration to quick book and others good accounting programs.
Excellent integration with just about everything. Easy to use, so many capabilities.
It has helped the company stay on task, keep organized, and become a better business.
Then rearranged the calendar to fit in the 92 duplicate jobs.
RazorSync logo
4.3
497

Field Service Management Software & Mobile App

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.0
    Customer support
    4.5
Pros and Cons from RazorSync users   
+15
Great love the customers service help when needed and love the easiness of getting my workers to there jobs and them getting the jobs done and billed in a timely manner and love the price.
Very restrictive despite the amount of customization options, a lot of technical errors, not user friendly/intuitive, a lot of problems with navigating the website/user interface.
Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
Some simple things such as multiple emails being sent a quote at the same time is frustrating. Along with constant worry that the site will crash and that I wont be able to conduct business.
Overall I have been extremely impressed with RazorSync's customer service. Being able to chat with them online is super helpful when we have a quick question that we need an answer to right away.
Maybe it is 'their' lack of training or provided instruction but I was left to try to navigate alone and 4-5 emails later we only sort of figured it out.
I liked the learning curve which was easy when I first started to use RazorSync. The software is always being improved and support is great from the whole team if I ever have a question.
Would like to see the PC interface customizable. Sometimes there is a lag and some options are useless because they are difficult to implement.
My favorite feature is the quality of the tracking and routing of my team and ease of figuring out best routes.
From a management perspective, the dashboard is a great visual to see where my team is scheduled to perform work. Updating and changing schedules on the fly has been a great feature.
Very many features to tailor the software to your needs, excellent customer service, great for having a central hub of company information.
Integration with my google calendar is great. The auto email function when closing invoices is also very good.
Just a few things that would help our workflow. Happy with product overall.
I like that it is user friendly. I can dispatch my tech and monitor them.
Integration with quickbooks is an amazing option as well.
I do all my scheduling through this system. I love the app and what I use on the computer.
It’s nice to be able to clock in and out on your phone.
Good for what we do helps keep track of work flow and is better than nothing. For the price is okay but definitely not the end all for what is needed for what we do.
Great love the customers service help when needed and love the easiness of getting my workers to there jobs and them getting the jobs done and billed in a timely manner and love the price.
Very restrictive despite the amount of customization options, a lot of technical errors, not user friendly/intuitive, a lot of problems with navigating the website/user interface.
Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
Some simple things such as multiple emails being sent a quote at the same time is frustrating. Along with constant worry that the site will crash and that I wont be able to conduct business.
Overall I have been extremely impressed with RazorSync's customer service. Being able to chat with them online is super helpful when we have a quick question that we need an answer to right away.
Maybe it is 'their' lack of training or provided instruction but I was left to try to navigate alone and 4-5 emails later we only sort of figured it out.
I liked the learning curve which was easy when I first started to use RazorSync. The software is always being improved and support is great from the whole team if I ever have a question.
Would like to see the PC interface customizable. Sometimes there is a lag and some options are useless because they are difficult to implement.
My favorite feature is the quality of the tracking and routing of my team and ease of figuring out best routes.
From a management perspective, the dashboard is a great visual to see where my team is scheduled to perform work. Updating and changing schedules on the fly has been a great feature.
Very many features to tailor the software to your needs, excellent customer service, great for having a central hub of company information.
Integration with my google calendar is great. The auto email function when closing invoices is also very good.
Just a few things that would help our workflow. Happy with product overall.
I like that it is user friendly. I can dispatch my tech and monitor them.
Integration with quickbooks is an amazing option as well.
I do all my scheduling through this system. I love the app and what I use on the computer.
It’s nice to be able to clock in and out on your phone.
Good for what we do helps keep track of work flow and is better than nothing. For the price is okay but definitely not the end all for what is needed for what we do.
Great love the customers service help when needed and love the easiness of getting my workers to there jobs and them getting the jobs done and billed in a timely manner and love the price.
Very restrictive despite the amount of customization options, a lot of technical errors, not user friendly/intuitive, a lot of problems with navigating the website/user interface.
Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
Some simple things such as multiple emails being sent a quote at the same time is frustrating. Along with constant worry that the site will crash and that I wont be able to conduct business.
Overall I have been extremely impressed with RazorSync's customer service. Being able to chat with them online is super helpful when we have a quick question that we need an answer to right away.
Maybe it is 'their' lack of training or provided instruction but I was left to try to navigate alone and 4-5 emails later we only sort of figured it out.
I liked the learning curve which was easy when I first started to use RazorSync. The software is always being improved and support is great from the whole team if I ever have a question.
Would like to see the PC interface customizable. Sometimes there is a lag and some options are useless because they are difficult to implement.
My favorite feature is the quality of the tracking and routing of my team and ease of figuring out best routes.
From a management perspective, the dashboard is a great visual to see where my team is scheduled to perform work. Updating and changing schedules on the fly has been a great feature.
Very many features to tailor the software to your needs, excellent customer service, great for having a central hub of company information.
Integration with my google calendar is great. The auto email function when closing invoices is also very good.
Just a few things that would help our workflow. Happy with product overall.
I like that it is user friendly. I can dispatch my tech and monitor them.
Integration with quickbooks is an amazing option as well.
I do all my scheduling through this system. I love the app and what I use on the computer.
It’s nice to be able to clock in and out on your phone.
Good for what we do helps keep track of work flow and is better than nothing. For the price is okay but definitely not the end all for what is needed for what we do.
ServiceTrade logo
4.6
297

Software for commercial mechanical and fire contractors.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.7
Pros and Cons from ServiceTrade users   
avatar
+15
Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.
The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.
Both the people and the product are great. It is a great fit for our organization.
Unable to delete accidental photos from jobs. However this May be a admin issue).
They integrate with key software companies to expand their functionality (like Intacct and Quickbooks) and they have a great API and integration with Zapier.
I would like a way to comment on deficiencies and have an option to reject repair quotes with deficiencies attached with out them coming back into the system.
Good experience great help streamlining the service and customer friendly.
Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.
I love everything i was the biggest supported to implement software.
Asset management and reported deficiencies are fantastic for both customer service and generating future revenue.
Helps keep all jobs organized, the map feature is the greatest tool for time management.
Quotes can go out much quicker and more efficiently than in the past. Documentation and transparency for the customer has been great for retention and referrals.
The customer portal is a feature we offer to our customers that sets us apart from other companies. Ease of use in the field makes our technicians lives better.
Ease of use - With the training provided on how to operate the system, it is very easy to pick up and run with.
The ease and simplicity the program is to use both on the administrative side and the field side.
We find the software useful to track work and quotes for our customers. A valuable tool to increase revenue and watch tech profitability.
I use Service Trade every day to quote, for customer service, for scheduling, for review of jobs, for quality control, etc. It easy to use and you can access it from anywhere.
The integration was tough to get through, however the service trade team was and is just outstanding to partner with.
Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.
The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.
Both the people and the product are great. It is a great fit for our organization.
Unable to delete accidental photos from jobs. However this May be a admin issue).
They integrate with key software companies to expand their functionality (like Intacct and Quickbooks) and they have a great API and integration with Zapier.
I would like a way to comment on deficiencies and have an option to reject repair quotes with deficiencies attached with out them coming back into the system.
Good experience great help streamlining the service and customer friendly.
Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.
I love everything i was the biggest supported to implement software.
Asset management and reported deficiencies are fantastic for both customer service and generating future revenue.
Helps keep all jobs organized, the map feature is the greatest tool for time management.
Quotes can go out much quicker and more efficiently than in the past. Documentation and transparency for the customer has been great for retention and referrals.
The customer portal is a feature we offer to our customers that sets us apart from other companies. Ease of use in the field makes our technicians lives better.
Ease of use - With the training provided on how to operate the system, it is very easy to pick up and run with.
The ease and simplicity the program is to use both on the administrative side and the field side.
We find the software useful to track work and quotes for our customers. A valuable tool to increase revenue and watch tech profitability.
I use Service Trade every day to quote, for customer service, for scheduling, for review of jobs, for quality control, etc. It easy to use and you can access it from anywhere.
The integration was tough to get through, however the service trade team was and is just outstanding to partner with.
Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.
The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.
Both the people and the product are great. It is a great fit for our organization.
Unable to delete accidental photos from jobs. However this May be a admin issue).
They integrate with key software companies to expand their functionality (like Intacct and Quickbooks) and they have a great API and integration with Zapier.
I would like a way to comment on deficiencies and have an option to reject repair quotes with deficiencies attached with out them coming back into the system.
Good experience great help streamlining the service and customer friendly.
Not much to say here but that it is not designed specifically for fire protection companies so we had to customize to our processes.
I love everything i was the biggest supported to implement software.
Asset management and reported deficiencies are fantastic for both customer service and generating future revenue.
Helps keep all jobs organized, the map feature is the greatest tool for time management.
Quotes can go out much quicker and more efficiently than in the past. Documentation and transparency for the customer has been great for retention and referrals.
The customer portal is a feature we offer to our customers that sets us apart from other companies. Ease of use in the field makes our technicians lives better.
Ease of use - With the training provided on how to operate the system, it is very easy to pick up and run with.
The ease and simplicity the program is to use both on the administrative side and the field side.
We find the software useful to track work and quotes for our customers. A valuable tool to increase revenue and watch tech profitability.
I use Service Trade every day to quote, for customer service, for scheduling, for review of jobs, for quality control, etc. It easy to use and you can access it from anywhere.
The integration was tough to get through, however the service trade team was and is just outstanding to partner with.