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DaySmart Pet

Software for Pet Groomers—Made by Pet Lovers

Last updated: February 2025

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Table of Contents

DaySmart Pet - 2025 Pricing, Features, Reviews & Alternatives

What is DaySmart Pet?

At DaySmart Pet (formerly 123Pet Software), we’re more than just pet grooming software—we’re your partner in running and growing your business. From effortless appointment scheduling to integrated payments and seamless client communication, our all-in-one solution simplifies your daily operations. Whether you're a solo mobile groomer or managing a busy grooming salon, DaySmart Pet is designed to help you stay organized, save time, and provide top-notch care. Try it free for 14 days—no contracts, setup fees, or credit card required.

Benefits of using DaySmart Pet

• Appointment Book: Ditch the pen-and-paper and maximize your efficiency with our digital appointment book.

• Online Booking: Boost convenience with our customizable website that allows clients to schedule appointments anytime.

• Appointment Reminders: Reduce no-shows and get more time back with automated text and email reminders.

• Client/Pet Management: Easily view client information, pet details and photos, and appointment history.

• Integrated Payments: Accept and manage credit card payments directly within DaySmart Pet for a hassle-free experience.

• Communication Tools: Leverage two-way texting and text and email marketing to keep your clients in the loop.

• Business Reporting: Stay on top of your business’ performance with our suite of fully customizable reports.

• Mobile App: Take your business on-the-go with our mobile app that allows you to manage appointments anytime, anywhere.

• Online Presence Tools: Boost your reputation with more 5-star reviews using Reputation Management, and build a modern website in minutes with our Simple Website Builder.

Starting from

Per month

view pricing plans

start trial

book a demo

DaySmart Pet’s pros and cons based on 180 verified reviews

To identify what users like and dislike about DaySmart Pet, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.

To determine these pros and cons insights, we analyzed responses from 180 verified reviews

Automated reminder features

95% of reviewers feel positive about the reminder system. Reviewers appreciate the automated text and email reminders, which save them time and reduce the need for manual follow-ups. They find it convenient for scheduling and sending reminders for appointments, payments, and other important dates. Users also highlight the ease of setup and the ability to customize reminders, which enhances their overall experience and helps maintain customer engagement.

See related user reviews

“It integrates easily into our website, allows customers to book online on their own, sends appointments to us in a nice easy to see schedule, and sends reminders and pickup texts automatically.”

Lena Vinzant

Owner

“It also has texting and email reminders and marketing options which save me so much time since I don't have to manually call people.”

Amber Futhey

Professional Dog Groomer

Responsive customer support

76% of reviewers feel positive about the customer support. Users report that the support team is courteous, quick, and extremely helpful. They value the knowledgeable and friendly assistance provided, which makes resolving issues easier. Reviewers also mention that the support staff is consistently reliable and that their problems are addressed promptly, contributing to a positive user experience.

See related user reviews

“Setting up the program was very easy and customer service is always amazing, super helpful and friendly. ”

Angie Marasco

Owner/Groomer

“Their customer support team was courteous, quick, and extremely helpful. ”

Christopher O'Mara

Owner/Principal Groomer

High Costs and Confusing Pricing

57% of reviewers feel negative about DaySmart Pet's value for money/pricing. Some users say the software is expensive, especially for the starter plan, and find the pricing structure confusing. They believe the cost of additional features and upgrades is high and not always justified by the benefits.

See related user reviews

“I am frightened beyond words when I see the current 123Pet pricing schedule and the additional prospect of having to purchase 3 computers in addition to the 123Pet software. ”

Mike Hoier

“It's hard to find a con, but if I must, I'd have to say that the pricing is a little high, especially for the starter plan.”

Siobhan Murphy

Freelance Writer

DaySmart Pet's key features

GetApp's analysis of 35 verified user reviews collected between September 2022 and April 2024 identified DaySmart Pet's most critical features and how it performs according to users.

Appointment Scheduling

4.1

Reviewers appreciate DaySmart Pet's appointment scheduling capabilities for their ease of use and organization. They find it simple to schedule and manage appointments, with capabilities like color coordination and the ability to schedule recurring appointments far into the future. Users report some issues, such as accidental changes to appointment times and the need to manually block holidays. They also mention that the cloud version can be slow and inefficient, and some clients get frustrated with missed appointments due to disappearing no-shows. Of the 20 DaySmart Pet users who gave detailed accounts of their use of Appointment Scheduling, 100% rated this feature as important or highly important.

See related user reviews

“appointment set up could be better, pop ups/ important notes do not appear in ipad, app or online use; clients get frustrated with missed appointments and no way to track no shows on schedule- they disappear once you mark them as no shows; have to manually block holidays then if you change a schedule you have to remember to remove the holiday from it”

Sarah Quigley

Owner

“OK accept it's hard to see the exact hours when choosing appointments without clicking into the appointment before and after to offer the surround appointments to the client. Also clients only get a general reminder and not for the pet specifically so sadly some clients space and and either call to ask which pet or only bring one pet if two were scheduled. This was a real disappointment to learn that names were not included in the emails and text reminders. I may not continue with the service is this is the main reason I switched away from square for more pet specific features.”

Elizabeth Cutright

Owner

Confirmations/Reminders

4.2

Reviewers highlight the value of DaySmart Pet's confirmations and reminders in reducing no-shows and helping busy clients remember their appointments. They appreciate the automatic sending of reminders but express a desire for more customization options, such as adding pet names and sending multiple reminders. Some users report issues with clients not receiving reminders or receiving them after the appointment time. Despite these issues, they find this aspect of DaySmart Pet helpful and time-saving. Of the 15 DaySmart Pet users who gave detailed accounts of their use of Confirmations/Reminders, 93% rated this feature as important or highly important.

See related user reviews

“We like that they get sent as soon as an appointment is booked and then 2 days before, this has helped us decrease the amount of clients missing appointments.”

Glo McDonald

General Manager

“The reminder texts and emails has really decreased the number of no shows. ”

Tabatha Murray

Dog Groomer

All DaySmart Pet features

Features rating:

4.0

(180)

Recurring Appointments

3.9

(7)

Email Marketing

3.0

(1)

Employee Time Clock

5.0

(1)

Reporting & Statistics

4.0

(1)

Sales Reports

4.0

(1)

Discount Management

5.0

(1)

Real-Time Reporting

3.0

(1)

Loyalty Program

1.0

(1)

Multiple User Accounts

3.0

(1)

Activity Dashboard

5.0

(1)

Automated Scheduling

1.0

(1)

Automatic Backup

4.5

(4)

Booking Management

4.4

(5)

Appointment Management

4.2

(51)

Pet Grooming

4.4

(35)

Client Management

4.3

(49)

Calendar Management

4.0

(50)

Customer Database

4.3

(35)

Email Reminders

4.9

(8)

Credit Card Processing

3.7

(3)

Service Catalog

3.8

(10)

Alerts/Notifications

4.8

(4)

Electronic Payments

4.6

(5)

Client Portal

4.2

(15)

Online Booking

3.9

(26)

Reputation Management

5.0

(1)

Calendar Sync

4.7

(7)

Point of Sale (POS)

4.3

(3)

Records Management

(0)

Receipt Management

(0)

Animal Database

(0)

Pet Birthday Tracking

(0)

Photo Management

(0)

Reminders

(0)

Reporting/Analytics

(0)

Scheduling

(0)

Search/Filter

(0)

SMS Messaging

(0)

SMS Reminders

(0)

Social Media Integration

1.0

(1)

Staff Management

4.0

(1)

Third-Party Integrations

5.0

(1)

User Management

(0)

Vaccine Management

(0)

Wait List Management

(0)

Availability Management

(0)

Billing & Invoicing

3.0

(2)

Commission Management

(0)

Credit Card Management

(0)

Customer Accounts

(0)

Customer History

(0)

Customer Management

(0)

Customizable Branding

(0)

Customizable Templates

(0)

Customization

(0)

Document Storage

(0)

Drag & Drop

(0)

Electronic Forms

1.0

(1)

Electronic Signature

(0)

Email Alerts

(0)

Employee Management

(0)

Facility Scheduling

(0)

Inventory Management

(0)

Invoice Management

(0)

Mobile Grooming

5.0

(1)

Multi-Location

1.0

(1)

Payment Processing

(0)

Payroll Management

(0)

Personalization

(0)

DaySmart Pet alternatives

DaySmart Pet

4.1

(180)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.0

Value for Money

4.0

Customer Support

4.2

Time To Pet

4.9

(270)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.8

Value for Money

4.8

Customer Support

5.0

GoReminders

4.8

(193)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.6

Customer Support

4.9

anny

5.0

(5)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

5.0

Features

4.6

Value for Money

4.8

Customer Support

5.0

DaySmart Pet pricing

Starting from

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

start trial

User opinions about DaySmart Pet price and value

Value for money rating:

4.0

Of 23 reviews that provide robust commentary on DaySmart Pet's price and value, 43% mention it in a positive light.

Some users say DaySmart Pet is a valuable tool for animal service businesses and appreciate its reasonable pricing. They find the software easy to use and consider the customer support excellent, which adds to its value. Some reviewers feel the basic plan covers essential features at a decent value, and others mention the free plan as a good starting point. However, some users report that the software is expensive, especially for the starter plan, and find the pricing structure confusing. They believe the cost of additional features and upgrades is high and not always justified by the benefits.

Check .

To see what individual users think of DaySmart Pet's cost and value, check out the review excerpts below.

“Pet Software gets the job done but can get extremely laggy even with a good computer and internet connection, but if you can look past that its a wonderful tool for any animal service business while not being overpriced.”

Emily Betancourt

Receptionist

“Overall, we are really happy with this software and are seriously thinking of upgrading our free plan to a better and complete plan to increase our users and to manage all of ours meetings when offering grooming services.”

Julio Lopez

SDR

“I recently had to downgrade to the cheapest version but now I do not have the tools that where actually making the app more efficient like multi check out or payroll, but at the same time I dont believe 2 features are worth doubling the price of the software.”

Julie Kellogg

Dog Groomer

DaySmart Pet integrations (12)

Integrations rated by users

We looked through 180 user reviews, to identify which products are mentioned as DaySmart Pet integrations, and what is the users perception.

CardConnect

Integration rating: 4.5 (6)

“Play any greeting the credit card processor us to close jobs as we finish that project.”

Levi Dean

Dog groomer

QuickBooks Enterprise

Integration rating: 3.5 (2)

“Does not keep numbers correctly!!!! IT is always about $5,ooo to $20,000 off your actual numbers.”

Andrew Reavis

Owner

QuickBooks Online Advanced

Integration rating: 4.0 (2)

“It links to my quick books and imports my income and it work track my expenses if I new how to do this. ”

Jessica Morales

CEO

Stripe

Integration rating: 1.0 (1)

“AWFUL. There is no other word to describe it. The amounts don't match, fees are too high, customer service is rude. Their reports are not clear and their app is not use friendly. This company is not trustful.”

Myrna Saramago

Owner

QuickBooks Desktop

Integration rating: 5.0 (1)

“My accountant & bookkeeper utilize QB - I can't find someone who knows DaySmart Pet for the accounting & payroll portion of my business.”

Eika Haas

Registered Veterinary Technician, Nat'l Cert. Master Groomer, Owner

Demandforce

Integration rating: 5.0 (1)

DaySmart Pet support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

FAQs/Forum

Email/Help Desk

Phone Support

Knowledge Base

Chat

Training options

Documentation

Live Online

Videos

Webinars

DaySmart Pet reviews

Overall rating

4.1

180

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.06/10

Rating distribution

102

Pros

“I love how easy it is to use the software. I love how quick technical support is to help if and when there is a problem or something I don’t understand.”

Sam P.

Owner

“I am very glad that I purchased the monthly subscription package to add a second terminal, and I am delighted that the support team is so helpful.”

Christopher O.

Owner/Principal Groomer

“I had privilege to be served by Joanthan G. Excellent customer service. Thank you for your big help.”

Maria K.

Co-owner

Cons

“It’s also extremely expensive. Although they are willing to reduce some of the rate once in a while because by their own admission, the software is bad.”

John L.

Manager

“They just apologize and say that the software is bad. Nearly every single time I’ve called it’s been this way.”

John L.

Manager

“There is no application for customers to have on their phone to request appointments.”

Taylor G.

Owner

Read all reviews

DaySmart Pet FAQs

Q. What type of pricing plans does DaySmart Pet offer?

DaySmart Pet has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

Q. Who are the typical users of DaySmart Pet?

DaySmart Pet has the following typical customers:
Freelancers, Small Business

Q. What languages does DaySmart Pet support?

DaySmart Pet supports the following languages:
English

Q. Does DaySmart Pet support mobile devices?

DaySmart Pet supports the following devices:
Android, iPad, iPhone

Q. Does DaySmart Pet offer an API?

No, DaySmart Pet does not have an API available.

Q. What other apps does DaySmart Pet integrate with?

DaySmart Pet integrates with the following applications:
QuickBooks Online Advanced, Stripe, Meta for Business, CardConnect, Instagram

Q. What level of support does DaySmart Pet offer?

DaySmart Pet offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat