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123Pet Software vs Paw Partner Comparison

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Overview

123Pet Software is business management software for pet grooming salons, mobile pet groomers, boarding, kennels and pet daycare...

Paw Partner is a mobile and web pet facility management system for pet kennels, daycare centers, groomers, and trainers....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

19.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

69

25

9

3

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.8

5

4

3

2

1

10

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love how easy it is to use the software. I love how quick technical support is to help if and when there is a problem or something I don’t understand.
I am very glad that I purchased the monthly subscription package to add a second terminal, and I am delighted that the support team is so helpful.
I had privilege to be served by Joanthan G. Excellent customer service. Thank you for your big help.

Pros

From when I first came on board until now, I've been incredibly impressed with the commitment, communication and continual striving to update the platform to be the best it can be.
I love the ease of use and how little training I have to do with my staff to use it effectively.
I can make special notes about each individual pet to ensure they receive the best personalized care. And the dashboard was easy to navigate.

Cons

It’s also extremely expensive. Although they are willing to reduce some of the rate once in a while because by their own admission, the software is bad.
They just apologize and say that the software is bad. Nearly every single time I’ve called it’s been this way.
There is no application for customers to have on their phone to request appointments.

Cons

Sometimes the updates play havoc with current features. This is usually short lived.
We were on Pawfinity before and while it was okay, but all of the problems we did have on the old software have not been an issue on Paw Partner.
With any new software, changes come up. Something that is updated may affect how you used to do something- and change is hard- but understandable.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features39
  • @mentions
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Planning
  • Client Management
  • Client Portal
  • Clock In / Out
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Drag & Drop
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Employee Time Tracking
  • Event Calendar
  • Forum / Discussion Board
  • General Ledger
  • Historical Reporting
  • Inventory Management
  • Mobile Access
  • Mobile Grooming
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking
  • Payroll Management
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Push Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Appointments
  • Referral Tracking
  • Reservations Management
  • Retail Inventory Management
  • Role-Based Permissions
  • Sales Reports
  • Scheduling
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Tagging
  • Team Calendars
  • Total features40
  • @mentions
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Automatic Backup
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Campaign Planning
  • Client Management
  • Client Portal
  • Clock In / Out
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Drag & Drop
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Employee Time Tracking
  • Event Calendar
  • Forum / Discussion Board
  • General Ledger
  • Historical Reporting
  • Inventory Management
  • Mobile Access
  • Mobile Grooming
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking
  • Payroll Management
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Push Notifications
  • Real Time Reporting
  • Receipt Management
  • Recurring Appointments
  • Referral Tracking
  • Reservations Management
  • Retail Inventory Management
  • Role-Based Permissions
  • Sales Reports
  • Scheduling
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Tagging
  • Team Calendars

Integrations

  • Total integrations4
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

123Pet Software vs. Paw Partner

See how 123Pet Software and Paw Partner stack up against each other by comparing features, pricing, ratings, integrations, security & more.