6Storage Pricing

The best customer service I have ever experienced. They truly care about their customers.

Although this is not a problem, I would have to say that the setup for the 3rd party processing Took longer than expected, which was only about 3 or 4 days.

Jessica, thank you for your kind words! Braintree, a division of Paypal is being integrated to the software. And it's amazing you're making full use of the feature rich software. -TP

The software is very easy to navigate and works great with my current setup. It is easy to add more units as your facility grows! The customer service is A+ there is always someone there to help you and no waiting on hold, just login and start a chat and if they can't answer the question you get a call back very quickly! The report section gives you detail reports about nearly every aspect of your business! Very affordable!

There are some TIMEZONE updates that need fixing, but rest assured they are being addressed! It would be nice to have an APP for your phone, but it still comes up, just a little hard to navigate.

Customer Service! Simply the best service I have ever encountered. The 6Storage team is outstanding!

I didn't get it sooner! I lived without their solution since I started in the self storage business, and they have made my business so much better I wish I would have had them from the beginning!

Thanks for the extraordinary review Bob! Being a valued customer, you gave us outstanding support, review, suggestions and the complete love towards the product. We would like to convey our Gratitude at this moment. Thanks!

Customer support is great. Customisation of the software is easy. The system can be translated into various languages. The system is easy to use, easy to understand. Easy to setup, make changes and edit units. The price for the software is really great.

I am missing a few features, however the developers are continually upgrading and improving the system.

Comprehensive, very functional and directly fulfills the needs of self storage operators. More feature and system updates all the time. Fast and easy to learn the management, Gold standard going Platinum.

Too insignificant to bother mentioning.

Thanks much Phill for your support for us from the start, It was an awesome experience working with a tech-savvy as yourself. We count ourselves lucky for customers like you and believe in having your support for many years to come.

I really like the fact that no matter what I ask they always try and accommodate me. They have never said no to any of my requests. Always extremely courteous and patient.

No cons because when I have issues and ask for change they try and help me!! Was nervous about the pricing initially as the offer seemed too good to be true, so far it is working out really well.

Thank you so much Simon for the Positive feedback about the affordable pricing and customer support. We've always believed in delivering a software that could be customized to the way you run your storage facility. We will continue to satisfy all your unique requirements.

Its very easy to use, and the customer support has been great. We did some modifications with the help of the 6storage team that turned out great.

There are some minor things that I am sure will be added in a not to distant future. Examples of such things are dynamic pricing, the ability to track marketing activities (track use of promocodes).

What I like most about 6Storage is the easy to use design, the support and reasonable cost. Nothing seems to be much trouble when I contact through Live Chat and 6Storage answer within a minute!

No cons were added to this review

Thank you so much for the positive feedback, Allan. we're proud to have one of the most responsive support team in the industry. We strive to give out the best to Storage Community .

It's ease of navigating around the program. It covers almost all the features needed to run the business. it was easy for a temp worker to pick it up and use while I was gone. I love the email report. It has come in very very handy. Also, the price in good.

I would like the discounts to be easier to use. There needs to be allot more reports. Reports are essential. All this data going in and no way of seeing it. One that comes to mind is marketing. It would be useful to see how customers found us. It would be nice to be able to create more reminders like to remind me (not the customer) when a discount is going to end. I should be able to tell it, like other reminders, how many days to report to me. I wish transfers would only transfer the tenant from one stall to another and not recalculate anything especially if the rate did not change. It should simply move it.

Thanks for the rating, Dave. We really appreciate it! We have noted your comment on the reports. We will work on the same.

Our favourite thing is the automation. Once we have signed a customer up which in it's self is very easy 6storage takes over and emails and SMS messages our customers invoices / notifications / receipts and any most importantly stays on their cases when they go past due date. All of this is done without our input. Payments are taken automatically if the customer has signed up to auto pay. We like how easy it is to process lease agreements and manage customers accounts. We must also say that the service from the support team is excellent. They have never ending patience and will always try and help and resolve the users problems. This service is on hand 24/7 and we used it extensively during our first year and during set up.

Nothing can be perfect but they do try and work on suggestions. One of my few gripes is that the SMS messages are not truly two way. At present I can SMS message customers direct from 6Storage and that message is held in a conversation thread for that customer but if a customer replies it is diverted to my mobile phone and I have to work out who sent the message. This isn't then stored on their conversation thread in 6Storage. We wish for 6Storage to be integrated better into Xero accounting software but it is a simple procedure to download a spreadsheet and upload it into Xero for accounting purposes. This is a small price to pay for an otherwise excellent tool.

Thank you so much for your kind words, Paul. Glad to hear that you're happy with our 24/7 support. We strive to give out the best to Storage Community. We really appreciate you taking the time out to share your experience with 6Storage.

Great customer service, easy to use software.

No support for mobile (at least so far).

Thanks for cheering us Dag! We're continuously improving and we're happy to have someone like you with us.

Ease of use and reporting, integrations (like QB) and customer service are top notch!

I don't really have any complaints to be honest :)

V2 has prettier user-interface than V1, but some features are just illogical.

Forced to upgrade to V2 when some features of the software are not completed. V2 feature concerns raised 2 years have not been addressed. V2 rebuild without much QC. Some page layouts are not responsive to actual screen sizes.

Far and Away, the support is unequaled. Having been through multiple software conversions, I know there is ALWAYS need for technical support. These folks are incredibly helpful and available to chat on the software screen or in-person 24/7/365. Is software conversion easy? Never!! If someone says it is, run and don't look back. The other thing I get compliments-on, is the website they created for me. It was part of the package I bought and it was worth 2-years fees as far as I am concerned. Check mine out at AAAMetraMiniStorage.com.

I think I was one of the earlier customers and it has taken me a while to figure out the reports and ask them to customize some functions for5 my needs. They have been good about creating features I have asked for.

Once again our technical team got recognized by your compliments and it adds more responsibility to continue our quality service. Thanks much for all your compliments and with your help we brought significant enhancements in the report. It's our pleasure to be your extended IT-arm by making your online presence.

The software is very easy to you and has many features other competitors lack. The team is competent and helpful when problems arise and are always available to help. I highly recommend the product because they will adapt to your needs without being expensive in the process.

Customer service is always available yet you need a few iterations before you arrive to the optimal solution. So it requires some time to be spent with them to really get everything ready to work for you at the most optimal level.

Thank you for the feedback, Santeri! We appreciate the time you took to write such a detailed review!

We were able to convert a process that was completely paper-based to the 6storage software very easily especially with the great support provided by the 6storage team. Our customers love the fact that they can now manage and pay their account online without having to make a trip to our office!

There are a lot of different ways to do what is essentially the same thing - it can be confusing at times, especially when the user is not computer savvy.

Thank you for the positive words - its so good to be responsive and listen to someone isn't it. Yes, any facility using excel sheets or other time-consuming workflows can switch to 6Storage, a self-storage management software. You can always reach our 24x7 support for help, especially if you are not computer savvy.

Easy to use, great self-help search option, for almost all the problems gives the right solution.If I do not know what to do, I get a help shortly by online chat.

I really do not have any dislikes. I think has too many features that may not need.

Thank you so much for your kind words, Attila. Glad to hear that you're happy with our 24/7 support, We really appreciate you taking the time out to share your experience with 6Storage.

The program is made specific for use in self storage business, and have most of the features that is needed to run a self storage business with ease. A very good customer portal makes the rental process smooth for the customer, and makes the whole process fully automatic. Good pricing and great support.

Automatic reminders for mail and SMS lack full customization. No easy way to set up reminders based on triggers.

Thank you! We do our best : ) We're open to unique customizations if it benefits everyone in the storage industry.

The cost-effectiveness and 24/7 support is great

Integration into EU accounting software is currently under development

Thank you Peter.

The software was a perfect fit for us and was a great value.

I do not have any complaints. Everything ran smoothly.

Thanks for the 5-star rating, Stephanie.

- Does everything we need at a fraction of the cost of comparable services. - Ability to capture leads / reservations during the construction phase of Storage facility development - OUTSTANDING sales and customer support!

- Bit of a learning curve getting set up, but online chat folks are immediately available, and very effective.

¿Garry, wow! Thank you so much for this great 5-star review. We really appreciate for having given us the opportunity to work with your business and helping to share the word about us. We¿re here for you anytime.¿

Product easy to use with great help from supplier

Few details need to be improved with the help from the admin ( pricing differentiation)

Hello z! Thanks for your time to review us. We will consider your response and make sure to give our best part.

Simplicity of being able to manage our storage units with one software package. The customer support is also second to none.

I have no complaints at this time as each time I have contact the company about issues with the software they have corrected the issues.

Thanks for the awesome review, Brian! We work hard to meet expectations like yours, and we¿re happy to hear we hit the mark for you. We've always welcomed open suggestions and thoughts from clients as it's been proved to work out the best for our entire clientele. We¿d love to continue providing great service to awesome clients like you.

-The software is easy to use, and will be very significant in helping our business grow. some of the most helpful people I have ever encountered. The value really seems too good to be true. The support in creating the website and getting the software setup was second-to-none, and transitioning our payments from paypal (saving us at least 1% on all transactions) was seamless.

No cons were added to this review

Thank you for the positive feedback Baylor.We really appreciate you taking the time out to share your experience with 6Storage. Our team is more than happy that 6Storage helped you to save thousands from online transactions.