We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and it’s clear and easy system.
I love the ability to change the screens to suit our needs and the ability to create and run simply reports on my own without having to pay a fortune to have one created.
It has grown with us over the years and is consistently updated. In addition it has outstanding customer service.
Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be.
This can be frustrating and annoying. When updates are made, we are not notified of the changes and must learn how to use or work around those changes.
After we upgraded, AbacusLaw has been terrible. It changed the decade from "19" to "20" in all client birth years, which will have to be corrected manually.