ADVANTAGE 365 Reviews - Pros & Cons, Ratings & more

Texada

Booqable

RentMaster

Salesforce Service Cloud

ADVANTAGE 365 is a comprehensive, cloud-based equipment rental, sales and service ERP solution that centralizes and automates business operations including billing, inventory, accounting, payment processing, work orders, maintenance/modifications, dispatch and more in one mobile-friendly platform.

ADVANTAGE 365

Web-based

AP/AR manager

The training and help I got and still get from [SENSITIVE CONTENT] is better than any other company I have ever worked with. She is patient, knowledgeable , nice and more.

National Account Director

Having to create a new PO for recurring charges every month without the option of it automatically generating on its own is ludicrous for us.

Manager

System is very user friendly and the help line is great to work with.

The critical benefit to our company however is the customer service and their ability to seemingly "read my mind" when it comes information I need and / or the format  that is understandable.

I have been largely frustrated with the platform and the support.

SERVICE WRITER

It's easy to use and understand. I love how the system will explain any issues.

President

Too bad this software can't have an embedded CRM feature that functions like Salesforce and integrates with ZoomInfo.

Maintenance system, hard to move around and to many steps involved.

The client’s ability to require approval on selected equipment and the client facing portal.

IT Director

Software can be customized when needed. Easy interface to other application from web services.

QuickBooks Online Advanced

QuickBooks Online

QuickBooks Enterprise

Brightree

RMI has been great to me overall the past 5 1/2 years; however, it has been getting harder to get someone on the phone in the support department though.  Overall, we would love to keep working with RMI and we have had very good experiences.

Customer Review

Michael, thank you for your thorough, honest review - your feedback is invaluable. We do want to
acknowledge and apologize for your recent difficulties in reaching our Support team. Support continues to
be a great source of pride for us as a reliable source of assistance no matter how straightforward or complex 
the request - our customers should expect nothing less



Overall experience has been good. Recording all past history to get RMI up to date was a lot of work, but RMI support team helped me out.

Panus USA LLC RMI Review

From sales, manufacturing and inventory control, this is useful.

Multifaceted software

Hi Brian,
Thank you so much for the feedback! We are proud of our Support and are glad that they are able to help you with your reports. In the meantime, we'll keep improving the user experience as well!
-RMI

[SENSITIVE CONTENT] is the best

RMI Great 

allows us to work remotely in the same program

Accounting Features

Hi Stephanie,
Thank you so much for leaving us a review! We completely understand why it's frustrating to have to reverse entries in order to fix them, unlike QuickBooks. But, in the event of an audit, that kind of requirement leaves an audit trail that would make it a lot easier for your company. Hopefully, that helps a little, but in the meantime, please feel free to call into Support if you ever need more assistance!

The fact that there isn't an Instructions Handbook given to the customer after the setup left us having to create our own. This should have been customized with the pages we use and given to us. Also, the training should have given us a big picture explanation first and then been broken down from there. It seems like we went straight into pages that looked like Greek to us when we started. Not everyone who knows how to use a product is skilled at training others to use it, but there are programs to teach people how to train others more effectively. Having well-trained trainers will help your customers tremendously.

Captures the Details

Hi Lucy,
Thank you so much for the feedback! This is the kind of specific, actionable information that will help us improve our system. Thank you!

I have been largely frustrated with the platform and the support. 

SERP Review

Advantage 365 Review

Hi Divya,
Thank you for the review. We are proud of our Support and are glad you have also found them helpful!

Mostly Good

It works for our needs

Easy to pick up, but has some quirks

No title

i can stay organized and scroll thru the list of jobs on service tab

great product 

Ninja is great

Veteran RMI user

We really appreciate the great review, Dan! We hope you keep loving it too!

Great support from RMI.  Software can be customized when needed.  Easy interface to other application from web services

Good all around product

Review of Advantage 365

Work for all my job functions

Hi Roger,
Thank you so much for the great review! We're so happy you find it easy to use!

Loanstar Leasing

Hi Teri,
Thank you so much for the review! If there are specific struggles you're having with the maintenance area, Support will be glad to help you through it or set up a one-on-one training. Support and training are always available for no extra charge, so use us as frequently as you need!

This program is great for inventory control and billing. 

Amazing  Support

Thanks for the great review, Andrea! And we appreciate the helpful feedback about credit card billing! Thanks for being a rockstar user!

The support at RMI is fabulous.  We have an onsite computer science engineer with a specialty in Database management and she and [SENSITIVE CONTENT] at RMI have done an amazing job of configuring our package to support the very unique aspects of our business so that we have the data and metrics we need to manage our business. 

Not your target customer but... 

Hi Katherine,
Thank you so much for the thoughtful review! We're always glad to help! We're also hopeful that in the next release, the CRM portion might be a little smoother.

Outstanding 

Lawrence, thank you so much for your kind words and for your business! It is truly our pleasure to be your software partner!

Advantage 365 does everything we need and more. We enjoy the vast amount of data collected as well as reporting for our customers.

Duval Semi Trailers

Hi Danny,

Thank you so much for your thorough, honest review. If we're being honest, we don't enjoy the upgrades either, but thank you for sticking with us through them!

We are always here to answer your questions and address your concerns. Thank you for your review and we're so glad that our reporting and data has been valuable to your business!

Sincerely,
RMI

ADVANTAGE 365 Reviews

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