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Agency Matrix vs ClubExpress Comparison

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Overview

Category Leaders

Agency Matrix's solution provides easy to use automation and a user-friendly interface to eliminate much of the burdensome...

Category Leaders

ClubExpress provides clubs and associations with a SaaS platform to manage both front-office and back-office operations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

24

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.8

5

4

3

2

1

37

28

12

7

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

5

4

3

2

1

214

182

52

9

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

The program is wonderful and the employees, tech help, sales and all have been amazing. Friendly, professional and lots of help.

CT

Christy T.

I am pleased with the overall design and ease of the product. I am also pleased with the updates they provide as they integrate new ideas making their product even better.

LT

LESLIE T.

Great system and great service with good helpful employees. Its not a big giant system just a good easy to use system that does most task a smaller agency would need.

JC

James C.

Pros

The help desk is very good. As a point of reference, I have managed similar help desks in Fortune 100 companies.

JS

Jon S.

Great value for the price, comprehensive solutions. Excellent staff and customer support.

DM

Daryl M.

Helps us be more organized, that is it leads us to do good things we might not have thought of on our own. Interesting when your software optimizes your club operations.

JR

Janet R.

Cons

The GUI (graphical user interface) or the Screen you look at has horrible amounts of wasted space with literally NOTHING on it.

NT

Nate T.

The accounting side of the software is the worst. Very hard to keep track of invoices, and payments.

EH

Eric H.

This entire experience has been awful. It took 2 months to even get a response from the transition team to import information.

SB

SHANNON B.

Cons

My organization really dislikes the forums and we need to reset settings, but we'd have to go through 600+ users to reset each setting individually due to an error during set up.

SR

Sherri R.

Extremely difficult to navigate. Very confusing and difficult to add PDF files to communications.

SF

Steve F.

When our newsletter writer showed me the problems she encounters using the Club Express editor, it was obvious to me that no writers were involved in the creation of the tool.

JS

Jay S.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features14
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Chapter Management
  • Chat/Messaging
  • Commission Management
  • Committee Management
  • Contact Database
  • Contact Management
  • Content Library
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Alerts
  • Email Marketing
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Sharing
  • Financial Management
  • Fundraising Management
  • Insurance Policy Management
  • Invoice Management
  • Jobs Board
  • Lead Management
  • Member Accounts
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Newsletter Management
  • Payment Processing
  • Personalization
  • Property & Casualty
  • Quotes/Estimates
  • Receipt Management
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Shopping Cart
  • Social Media Integration
  • Surveys & Feedback
  • Task Management
  • User Management
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features59
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Chapter Management
  • Chat/Messaging
  • Commission Management
  • Committee Management
  • Contact Database
  • Contact Management
  • Content Library
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Election Management
  • Electronic Payments
  • Email Alerts
  • Email Marketing
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Sharing
  • Financial Management
  • Fundraising Management
  • Insurance Policy Management
  • Invoice Management
  • Jobs Board
  • Lead Management
  • Member Accounts
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Newsletter Management
  • Payment Processing
  • Personalization
  • Property & Casualty
  • Quotes/Estimates
  • Receipt Management
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Shopping Cart
  • Social Media Integration
  • Surveys & Feedback
  • Task Management
  • User Management
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations4
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations10
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier