Alert EasyPro Features

Alert EasyPro

Rental management software for events, tool, heavy, and more

4.63/5 (43 reviews)

Alert EasyPro Feature Summary

  • Budgeting & Forecasting
  • CRM
  • Credit Risk Management
  • Customer Specific Fields
  • Equipment Rental
  • Expense Management
  • File Notes
  • Kit Tracking
  • Late Fee Calculation
  • Lease Origination
  • Maintenance Management
  • Marketing Integration
  • Notifications
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Sales History
  • Short / Long Term Rental

Competitor Feature Comparison

Accounting Integration
Activity Dashboard
Analytics
Asset Management
Assignment Management
Billing & Invoicing
Client Portal
Communications Calendar
Contact Management
Contract Management
Credit Card Processing
Customer Accounts
Customer Database
Data Import
Data Visualization
Discount Management
Dispatch Management
Document Management
Drag & Drop Interface
ERP Integration
Electronic Signature Capture
Email Integration
Email Notifications
Equipment Maintenance
Event Management
Goal Setting / Tracking
Inspection Management
Inventory Management
Inventory Tracking
Invoice Management
Location Tracking
Maintenance Scheduling
Multi-Language
Multi-Location
POS Integration
Payroll Management
Price Management
Project Management
Purchase Order Management
QuickBooks Integration
Repair Tracking
Reservations Management
Route Management
Sales Integration
Scheduling
Shopping Cart
Third Party Integration
Timeline Management
Work Order Management
Visit WebsiteCompare App
Accounting Integration
Activity Dashboard
Analytics
Asset Management
Assignment Management
Billing & Invoicing
Client Portal
Communications Calendar
Contact Management
Contract Management
Credit Card Processing
Customer Accounts
Customer Database
Data Import
Data Visualization
Discount Management
Dispatch Management
Document Management
Drag & Drop Interface
ERP Integration
Electronic Signature Capture
Email Integration
Email Notifications
Equipment Maintenance
Event Management
Goal Setting / Tracking
Inspection Management
Inventory Management
Inventory Tracking
Invoice Management
Location Tracking
Maintenance Scheduling
Multi-Language
Multi-Location
POS Integration
Payroll Management
Price Management
Project Management
Purchase Order Management
QuickBooks Integration
Repair Tracking
Reservations Management
Route Management
Sales Integration
Scheduling
Shopping Cart
Third Party Integration
Timeline Management
Work Order Management
Visit WebsiteCompare App
Accounting Integration
Activity Dashboard
Analytics
Asset Management
Assignment Management
Billing & Invoicing
Client Portal
Communications Calendar
Contact Management
Contract Management
Credit Card Processing
Customer Accounts
Customer Database
Data Import
Data Visualization
Discount Management
Dispatch Management
Document Management
Drag & Drop Interface
ERP Integration
Electronic Signature Capture
Email Integration
Email Notifications
Equipment Maintenance
Event Management
Goal Setting / Tracking
Inspection Management
Inventory Management
Inventory Tracking
Invoice Management
Location Tracking
Maintenance Scheduling
Multi-Language
Multi-Location
POS Integration
Payroll Management
Price Management
Project Management
Purchase Order Management
QuickBooks Integration
Repair Tracking
Reservations Management
Route Management
Sales Integration
Scheduling
Shopping Cart
Third Party Integration
Timeline Management
Work Order Management
Visit WebsiteCompare App

Alert EasyPro Feature Reviews

25 reviewers had the following to say about Alert EasyPro's features:

Glenn Phares

Alert Easy Pro user since 2013

2017-02-21

The reporting is very robust and the user interface is a very quick learn which helps with new staff members.

Pros

Customizable; User friendly; Robust reporting options; Simple accounts receivable and invoicing; powerful dispatching module; powerful sign and rent (mobile signature) module.

Cons

Must learn the reporting system coding to really extract powerful reports (takes a bit of time and effort to really learn it); The sales (retail) inventory functionality could use some enhancement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Eddie Bennett

Bennett Equipment Loves Alert Easy Pro!

2017-02-21

We have been utilizing Alert Easy Pro for ten years!!

Pros

Alert management allows users to have input for upgrades.

Cons

Had to think a while on this one, there is no "perfect" software for each individual user but Alert Easy Pro makes adapting their features to individual users a breeze.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Alert EasyPro

Ten years and counting. I would not consider using anything else!

Source: Capterra
Helpful?   Yes   No

Response from Alert Management Systems


Eddie -thank you for your thoughtful review! We've enjoyed working with you the past decade and look forward to many more!
- Kara Lawrence, Co-President/CEO

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Linda Bee

Alert Pro are the Pros!

2017-03-01

I would highly recommend considering Alert Pro if you are looking for a quote, invoicing, dispatch, delivery, fixed assets and reporting software.

Pros

Live Reporting, cyber query, excel, cloud managed option, invoicing, product kits, interface with website

Cons

Need more custom fields

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Alert EasyPro

Depending on your type of business, make sure will address your major needs. Look for customization on others.

Source: Capterra
Helpful?   Yes   No
Read more
William Duke

Excellent Company

2017-02-21

We have been using Alert Easy Pro for the past 8 years in Greensboro, NC.

Pros

Simplicity and ease of handling our inventory and customer database.

Cons

We tested "Dispatch" portal that Alert offers and were not able to make it work for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Alert EasyPro

Excellent support.

Source: Capterra
Helpful?   Yes   No
Read more
Rick Meier

Alert is easy

2017-02-22

Alert does a good job of blending functionality for the event rental user and general rental user.

Pros

Everything is point and click. Many reports are already available in the knowledge base.

Cons

Number of characters in each field.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Alert EasyPro

Hold regional workshops.

Source: Capterra
Helpful?   Yes   No
Read more
Joyce Smith

Alert review

2017-02-21

The software is easy to use. The customer service staff is very helpful and efficient in fixing problems or helping with issues.

Pros

It is user friendly. Reports can be easily generated and sent to excel.

Cons

You cannot change an item from one rental class to another.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Alert Management Systems


Joyce - thank you for the review! I, too, like to put all my reports on Excel for easy manipulation.
We're putting the rental class change on the voting list!
- Kara Lawrence, Co-President/CEO

Read more
Kate Kelly

Excellent software for the price tag.

2017-02-22

This software has everything you need for your general rental store needs. The staff is very attentive and available.

Pros

Quick. Good reports. Easy end of day.

Cons

Font is small on reports, even on the largest possible setting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Huhn

Alert Easy Pro

2017-02-21

We have been with Alert for 15 years ...Tracking rental dollars works very well..Sales inventory along with our parts department do OK also..I wish we could do better with the quick books side of things..Support staff is always very helpful and easy to work with...

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
michelle reyes

Alert Software is AMAZING

2019-08-14

Inventory is accurate and real time up to date.

Pros

I have used Alert for over 15 years. I have been on 3 other systems in my 28+ years of Event Rental experience and ALERT is by far the easiest to use, most accurate and drilled in for this industry. The fact that users are the key to upgrades yearly speaks volumes! No other company in the industry does that.

Cons

Currently no having any issues with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Alert Management Systems


Thanks, Michelle! We've enjoyed working with you through the years and are so glad that you're part of our Alert family!
-Kara

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Hartley Kittler

Long time Alert user.

2017-02-21

We purchased our system i believe in September 1992. Since that time we have been through several revisions etc. Alert has always responded quickly to any issues that have arisen. With out hesitation i would recommend them. We are no longer in the rental business, but still continue to use their soft ware to operate our retail store .

Pros

The soft ware is relative easy to use and understand.

Cons

i would like a little more flexibility in writing some sales reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kenny Puff

Alert Review!

2016-12-08

The downside Alert is still very very soft on documentation, instruction, and examples of how the feature works or came be used.

Pros

Adaptable to my way of doing business. Support is very strong and responsive. Custom Programming ability.

Cons

Not a fast system to learn. Documentation and instructions are week. Limited options: spell check, cut and paste option just not work on all parts of the system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Alert EasyPro

Would love stronger "hands-on" computer training or review at the user group meeting. We should all be able to remote into our system to explore during the training.

Source: Capterra
Helpful?   Yes   No

Response from Alert Management Systems


Kenny - thanks for the candid feedback! We know that documentation is lacking so we're certainly working towards improvement.
- Kara Lawrence, Co-President/CEO

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Sherri Eckert

Fantastic software!

2017-02-28

The new document center is amazing!

Pros

easy of use fantastic customer service

Cons

I haven't found anything I don't like

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Alert EasyPro

online help tools are really helpful

Source: Capterra
Helpful?   Yes   No
Read more
Tim Maloney

A Solid, Time Tested Software Gem for your Rental Store

2017-03-22

I am one of the original customers of Alert EasyPro and have always been very happy with the software itself and, more importantly, Alert Management System's team of programmers and support staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Beth Novelli

So much bang for your buck!

2017-03-01

On my end, we come from the Eclipse system, and this system is so much faster, less digging through unneeded reports and screens and so user-friendly!

Pros

Customer service is fabulous; software is user-friendly and "dummy-proof." :)

Cons

I wish that the sales screen were at the top of the page instead of rental...but I understand this isn't a real complaint, as the program is geared toward rental companies!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amanda Withee

Satisfied since 1999

2017-02-21

It is a user friendly software to use for our party and tool rental operation.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ian Menzies

Many Years of User Experience

2017-02-21

In 2008 we had to make a decision between to software platforms, (acquisitions had different systems) and we reviewed, analyzed, discussed and chose Alert. Over the years many new features have been added that really work for us. The annual User Conference is pretty unique in many ways and has brought us in close contact with users around the country who we can call at pretty much any time with questions and queries. The staff at Alert strive to support their clients and have a treasure chest of knowledge and experience. Constantly evolving is necessary these days and this is what maintains the Alert reputation.

Pros

Ease of training new users. Dashboard features.

Cons

Should think more for us!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stacey Wendland

SUPER EASY!

2017-02-21

Unfortunately it was not the second system we tried either. The third time was the charm!

Pros

Ease of use.

Cons

Expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John Green

Alert Review

2016-12-08

From day one we knew it was not going to be easy to transition to a new software.

Pros

The support of the team and their flexibility to work with our desires

Cons

To me, the graphics and design are still "basic".

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Alert Management Systems


John - we appreciate your patience and realistic expectations! We've enjoyed working with you and your superb team.
- Kara Lawrence, Co-President/CEO

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Charles Gibbins

Very Satisfied Experienced User for almost 15 Years

2017-02-21

I attempted to use QuickBooks for my inventory and billing needs and that lasted only a few months before I knew I wanted Alert back.

Pros

Flexibility for the system to adapt to your business needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Keith Cash

Why or why not

2017-02-24

However, after some time had passed and the dust settled and she went back to Colorado, we were able to transition and take advantage of some of the more modern features like: Emailing invoice to customers and PO directly to vendors from the Alert system this alone has reduced many personnel hours and aided in better communication with vendors and customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Craig Arthur

Fantastic rental software!

2017-02-21

However, it is Alert's customer service and technical support that truly distinguishes them from the competition.

Pros

Great features, ease of use and the best customer service in the industry.

Cons

I

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Alert EasyPro

Alert's annual users' conference helps keep the users informed on software features while at the same time has proven to be a great way for the users to communicate with the program developers about the features we need to stay competitive and profitable.

Source: Capterra
Helpful?   Yes   No
Read more
Pat Barney

15 years and going strong!

2017-02-21

Satisfied customer for 15 years, not sure where we would be with out Alert Great software better people .

Pros

Fits our needs always improving

Cons

Nothing in particular

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Alert EasyPro

Attend the users group meeting IAUA in Colorado Springs to learn from your peers and to give your input as to changes you would like to see

Source: Capterra
Helpful?   Yes   No
Read more
Jeff Leichty

Using software for over 20 years

2017-03-20

Their customer service is top notch.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jay Wiscaver

Fantastic Customer Service

2017-02-21

I don't give a customer number when I call, just my name.

Pros

Ease of use and support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Ramkey

Review from an Alert User

2016-12-20

What the software may lack which is made up by the amazing customer service!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Alert Management Systems


Mark - thank you for the kind words! You and your staff are a delight to work with as well.
- Kara Lawrence, Co-President/CEO

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