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Alexandria vs UXsniff Comparison

Overview

Alexandria is a centralized library software solution for managing and cataloging libraries, giving patrons the ability to...

UXsniff is a web-based solution that helps organizations monitor customer behavior across websites and generate user activity...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(23)

5

4

3

2

1

19

3

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.2

(11)

5

4

3

2

1

2

9

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The customer service is awesome. It is a user friendly software that does what we purchased it to do.
We just upgraded to Version 7 and I appreciate how seamless and easy the conversion was.
However, once I got it up and running it was very easy to use and super reliable.

Pros

The software still cares for some fine tunning but it's definitely a great bet. The features are very helpful and insightful.
I am using the Growth plan. Initially I was very impressed by the unlimited heatmaps and sessions playbacks.
Very helpful in UX tracking, fulfilled the purposes.

Cons

I find that adding subject headings is a bit confusing. As often as not I end up duplicating terms and I never can figure out why.
I am not a native computer person so the language is hard for me to understand.
Somewhat disappointing when you compare it to the big companies.

Cons

Because it's a relatively new software, it's still missing the maturity that other players have brought to the market.
I find them a bit confusing when it comes to navegation.
Considering that the tool itself is not extremely recent, I was disappointed not to find some more advanced features that most well-established tools have.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features9
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Archiving & Retention
  • Automatic Backup
  • Automatic Notifications
  • Barcode Printing
  • Barcode Scanning
  • Behavior Tracking
  • Catalog Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Reporting
  • Data Visualization
  • Filtered Views
  • Heatmap
  • Mobile Integration
  • Monitoring
  • On-Demand Recording
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Referral Source Tracking
  • Remote Update / Installation
  • Reporting & Statistics
  • Search Functionality
  • Summary Reports
  • Visual Analytics
  • Total features21
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Analytics
  • Archiving & Retention
  • Automatic Backup
  • Automatic Notifications
  • Barcode Printing
  • Barcode Scanning
  • Behavior Tracking
  • Catalog Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Activity Reporting
  • Data Visualization
  • Filtered Views
  • Heatmap
  • Mobile Integration
  • Monitoring
  • On-Demand Recording
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Referral Source Tracking
  • Remote Update / Installation
  • Reporting & Statistics
  • Search Functionality
  • Summary Reports
  • Visual Analytics

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations3
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Alexandria vs. UXsniff

See how Alexandria and UXsniff stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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