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All-In-One Business Management Platform: Tree Care Industry

(6)

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ArboStar Features

Features Summary

Functionality

4.8

/5

37

Total features

104

7 categories

ArboStar features

API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Scheduling

Common features of Work Order software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Barcode/Ticket Scanning
Billing & Invoicing
Calendar Management

Price starts from

150

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.8

/5

37

Price starts from

150

/user

Per month

Total Features

104

Unique features

  • Performance Metrics

  • Project Time Tracking

  • Risk Assessment

  • Time & Expense Tracking

Functionality

4.6

/5

3K

Price starts from

235

Per month

Total Features

51

Features in Common

15

Unique features

  • Project Templates

  • Rendering

  • Drafting

  • Product Data Management

Functionality

4.6

/5

273

Price starts from

49

Per month

Total Features

78

Features in Common

48

Unique features

  • Technician Management

  • Chemical Usage Tracking

  • Inspection Checklists

  • Debit/Credit Card Processing

Common ArboStar comparisons

ArboStar logo
Jobber logo
ArboStarvsJobber
ArboStar logo
SingleOps logo
ArboStarvsSingleOps

Reviewers who mentioned features said:

SD
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SERGIO D.

Environmental Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ArboStar business management platform

Reviewed 4 years ago

Overall very happy user. Thank you!

Pros

I used ArboStar for over three years. Basically it was backbone of our business. We did everything there from payroll and accounting to estimating and invoicing. Features that I loved the most was communication, inbuily IP phone. All the communication with clients was done through computer ArboStar chrome extension. Incoming calls, outgoing calls, sms, followups, everything was Smooth and I could do the work from home or on mobile. Very convenient. Man hour return tracking function was great as I could easily see who's bringing there most money to the company. ArboStar was basically the only soft we used to manage multimillion business and it was very impressive.

Cons

Nothing really, If there were some bugs I could just call the support and they would be fixed ASAP. Never lost even one production day on ArboStar. Only thing I can think of for improvement is checks printing. Would be cool to be able to print checks for paying subcontractors invoices right from the system.

PB
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Patrick B.

Environmental Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Work in Progress with good potential

Reviewed a year ago

I think that needs a lot more work, but has good potential

Pros

Integrates CRM functionality fairly well for a Tree Service software. This is missing from most of other competitors.

Cons

Terrible inventory system (unusable). The proposal function is completely mismatched from a typical proposal setup.

MD
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Mira D.

Environmental Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review for ArboStar

Reviewed 4 years ago
Pros

I did all my work on ArboStar. Used it to access clients information, make tree inventories, arborist reports, estimates and so on. What I liked the most is how easy it was to start using the system. It's basically self explanatory. My college showed me how to use it for half a day and I was able to do all my work on it after. I didn't use all the features as my role was more on the estimating side but whatever I did use worked fast and really made my job easier.

Cons

As an estimator I used app a lot in the field. When the client wants to confirm the job, there is an option on the app to add a signature but if the client doesn't want to sign I couldn't confirm the job unless I sign it myself instead of the client. Especially now with the Covid and social distancing some clients didn't want to come close or hold devices. Would be cool to add digital signing option through the email or something like this.

JH
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Jason H.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Arbostar: New and Exciting with a Bright Future

Reviewed a year ago

It feels like we are growing up together with Arbostar. We look forward to each and every update, because this product has great "bones" but it has so much more room for growth. Being able to follow all of our customers has been so critical, and the reports that took us hours now are readily available instantly! So much good, but the product functionality and features are buggy and cause frequent minor work disruptions. And I cannot express enough how much I hate the PDF/how the PDF displays optional line items.

Pros

We are finally able to get critical metrics and follow up on client's in a way we were never able to before! This has boosted revenues and increased client loyalty. Seriously, bravo!

Cons

The thing I like the least about Arbostar is the PDF provided to customers. They frequently get confused by the optional line items and almost never follow the link so they do not know that the option is "unselected". Shading it out looks BAD. It was the worst news to a very anticipated update.

MS
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Michelle S.

Consumer Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Software for Tree Industry

Reviewed 4 years ago

You may program the system on how frequent the follow-ups through phone, email and text messaging too. The feature I like the most is the integrated IP phone. As soon as I am logged in, I am ready to start and accept calls. The only thing I need is a computer with a handset. That's it. I can easily work from home and with this coronavirus COVID19 when we can't go to the office it's really handy! I...

Pros

I have been a customer service manager for a tree company for about 6 years and I have several experiences with different kinds of software. Before switching to ArboStar, we used a pen and paper, then we used google spreadsheets than ArborGold for a few years but with our company rapidly growing, it just didn't have enough features so we were shopping around for a more advanced all-in-one type of software....

Cons

Everything is great! It looks so professional.

SA
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Stephanie A.

Construction, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software

Reviewed a year ago

I have streamlined our back end of the business with Arbostar. I no longer misplace estimates or forget when a customer signed up for service. With Arbostar a client can sign and send back the estimate with ease on the computer. I can keep track of how many days its been since the the estimate and since the customer signed up. I can add notes and the client can add notes as well. The feature to add pictures, files like permits and tax exempt forms is also an asset. It allows me to keep all the necessary docs in one place. Overall Arbostar has helped our business tremendously.

Pros

Integrating my business into this software was super easy. I gave them access to my quickbooks and they were able to link to Arbostar with no problem. All my clients profiles transferred and it was seamless

Cons

The only con I feel is the fact that as an admin I cannot see all the schedules on the app. The app is very helpful but I need to be logged in as my estimator in order to see his schedule.

SR
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Stacy R.

Environmental Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ArboStar review

Reviewed a year ago

ArboStar has completely changed our daily business practices for the better! Support team very helpful and open to feature recommendations, etc.

Pros

New and improved features continuously implemented. Ease of use, many many great featues and reports in which our entire team uses daily and we each benefit from.

Cons

Not all features are usuable via the phone app. Can not yet invoice for partial amounts. Can not see partially paid invoices on reporting.

JT
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Jane T.

Environmental Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Navigating the Multifaceted World of Tree Care with ArboStar

Reviewed 8 months ago
Pros

ArboStar has remarkably streamlined our tree care business, ensuring that from client relationship management to executing operational tasks, everything flows seamlessly. The integrated IP phone system and dynamic scheduling features have notably improved our communication and job allocation.

Cons

The initial period of integrating ArboStar required a structured and somewhat intensive training period for our staff. Overall: ArboStar is not merely a tool; it’s a comprehensive ally, addressing every tiny to significant aspect of tree care businesses, ensuring both smooth internal and client-facing operations.

OR
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Olga R.

Consumer Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ArboStar

Reviewed 4 years ago

I have been using the ArboStar system for about 6 years. My main tasks at the Tree Doctors are scheduling/overseeing production crews, payroll and calculations of profitability. My overall experience with ArboStar is very positive as it makes my job much easier. In a very fast-paced environment, it helps you manage your day to day tasks with minimal effort. It’s easy to keep track of payroll as...

Pros

This software is very user-friendly and all the modules are easy to view and operate. The system is almost self-explanatory. If you miss an entry or make a mistake the system prompts you to correct it showing exactly where the mistake is. The scheduling platform is absolutely fantastic in terms of logistics. You can view all confirmed projects on a map and schedule them based on location and crew requirements as all the details are shown on the map in a little bubble. The system allows for a live lead display. As soon as the customer calls in the information appears on the estimator map. Each lead can be customized as an emergency, priority, regular or existing client marked with a different colour for optimal response time.

Cons

The mobile app does not have all the features available on the desktop. As I work in the office, this does not really affect me. The app is used by our field crews (production and estimators) and meets all their needs while away from the office. Once in a while, you get little glitches but the support team is always quick in resolving any technical issues.

SG
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Shane G.

Environmental Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ArboStar’s service is our competitive advantage

Reviewed 4 years ago

ArboStar has been a big part of what I enjoy about working for Tree Doctors. It makes my job easier by reducing planning time, improving the level of personalized service I can offer, and enhancing our team’s ability to set goals. We have a great relationship with their customer service team, which has led to helpful system tweaks and updates. ArboStar is a great service if you operate a tree care business and want a competitive advantage.

Pros

ArboStar keeps amazing client records. In a single year I might engage with about 2000 existing and prospective tree care clients and I want to make each of them feel important. The smart search feature in ArboStar allows me to recall client records live, review previous services, connect to client emails and photos of their property. I can even listen to recorded phone conversations. Clients continually comment on the personalized service I’m able to offer and this is largely thanks to ArboStar!

Cons

ArboStar keeps advanced sales and performance stats that are incredibly useful for team goal setting. It’s a big part of what allows our company to continue growing. But we want stats! We’ve been in touch with the ArboStar customer service team to provide advanced statistics that include individual service areas. We’d like to know how much of our revenue comes from stump grinding, liquid services, general pruning, consulting, etc. I hope these features are forthcoming. We have had good luck in the past requesting updates from ArboStar so fingers crossed!

JC
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Jessica C.

Environmental Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ArboStar experience so far

Reviewed a year ago

ArboStar is very helpful for keeping everyone's calendars looking clean and comprehensive. It is also nice to refer to past activity on a client profile, or make note of duplicate information for bookkeeping's sake.

Pros

I find ArboStar to be very user-friendly. While it has its quirks, I think it's easily learned from any background. I appreciate some of the comprehensive aspects as well, such as recognizing duplicate entries and anticipating data entry.

Cons

ArboStar has some persistent glitches that I do have to fight with every day. While I report on these somewhat regularly, they don't seem to stop so I'm not sure the best avenues for addressing issues.

FO
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Flavia O.

Environmental Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A gamechanger for making data driven decisions for your business with room to improve

Reviewed a year ago

Overall I'm really pleased with how far we've come in the nearly year we've signed on board. I have a lot of confidence in the data, ease of reporting and scheduling. It's absolutely been a game changer to have the level of visibility day to day that is very transparent.

Pros

The reporting and data available in real time is the best aspect of this platform. I know in real time the revenue, the acceptance rate, where clients are at in their journey with us alongside real time profitability of each project. I cannot ever go back to the way we did things before.

Cons

The integration wasn't the easiest. The biggest issue was the sync with Quickbooks. Nobody really advised me not to delete past service items, etc. Now we are dealing with huge synccing issues for something I could have avoided when I was auditing my service list.

OF
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Olga F.

Machinery, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent choice

Reviewed 4 years ago

Excellent,very recommended,easy to use ,100% beneficial for business management.

Pros

I used to work as a general manager in Tree Doctor company for more than 2 years and this software was amazing to work with.Very complete and easy to use.All in one and without it my work was really hard before.It help you to build clients base quick with all important info. Efficiency of my work is way higher with this software.Total control of the office processes.It help to coordinate,organize and improve your business.

Cons

nothing to say,I honestly liked everything and have no complains

CN
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Claude N.

Environmental Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My experience

Reviewed 3 years ago

I've been in the tree care business for over 30 years now and have used many different service platforms. I found ArboStar to be exactly what my tree care business needs. From streamlining the business process to ease of use, this software is so much better than the ones I've used in the past. Everything just makes so much more sense with this app. For example, the financial records of my company are stored in the cloud and are synced with Quickbooks immediately, which definitely gives me peace of mind. I absolutely love it and would definitely recommend ArboStar to other businesses.

Pros

This platform helps us automate tasks like estimation and invoicing which would otherwise be very time-consuming. It also provides us with sales and marketing reports, which play a huge role in the future of our company.

Cons

My only complaint is that I found the mobile app for ArboStar a bit lacking in terms of features, but this is something that's been improved over the past few months.

JS
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Jenny S.

Environmental Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Bridging the Operational Gap with ArboStar

Reviewed 8 months ago

ArboStar elevates our business operations by bridging the gap between complex tasks and streamlined solutions.

Pros

ArboStar, with its vast feature set, has provided us with an all-encompassing platform that caters to every client and operational need. From detailed tree mapping to invoicing, the platform stands out in managing myriad aspects with ease. 

Cons

The mobile application could be enhanced with a few more features available on the desktop version. 

AB
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Abraham B.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My own impression

Reviewed 2 years ago

Get this app if you run a tree-care business. You'll thank me later.

Pros

I love that I can see an at-a -glance view of how my business is doing over the day, week, month, quarter, or year. I can get sales reports, create estimates, auto-send invoices… the list of features is virtually endless.

Cons

Not a negative thing, but with so many features, the learning curve can be a bit steep. It's easy to do the basic things, but if you want to master everything ArboStar has to offer, it's going to take some getting used to.

SC
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Stacey C.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review from a management point of view

Reviewed 4 years ago

User friendly which I appreciate, if I ever need support they are incredibly receptive and adapt to my skill level, I like that it is customizable to my industry, other software I found was not.

Pros

I feel this software is user friendly, I like that I am able to request revisions which customize the software to our industry.

Cons

Nothing major really, small glitches but that is completely acceptable for anything technology-based.

MB
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Melvyn B.

Facilities Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and very useful

Reviewed 4 years ago

When I used to live in Canada I worked for Tree Doctors in the office. My function was collection money ,late payments ,etc. So with this software I had no drama finding info and really quick moving forward to next clients. I like the option to make note in each profile which is really important and reminds you what about for the next time.

Pros

Universality, quick search, clients base

Cons

everything was good, it just take some time to learn how to use it

SG
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Shree G.

Environmental Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Making your tree care work "Paperless "

Reviewed 4 years ago

I have used this application for implementation of Ash Tree Injection Projects, and now I am using it for other projects such as arborist consultation reports for tree care, maintenance and removal purposes. I am highly impressed by it attributes to increse my productivity at my workplace.

Pros

This software is extremely business savy for daily scheduling, implementation of the urban forestry-related projects. It also very usefull for monitoring and supervision purposes . As I am a regular user of this application I am highly impressed by its functionality attibutes because it is very userfriendly to complete the urban forestry-related activities (eg: tree mapping, inventory, assessment , plant health care, routine tree maintenance etc.)

Cons

It requres internet avilability , if there is offline version that would be great where internet connectivity is problem.

ML
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Mark L.

Environmental Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Transition to Paperless

Reviewed 4 years ago

I have been very happy with this product. It certainly makes my job easier and helps me track items that would often take many more man hours to organize.

Pros

This product is easy to use. From it's many functions to the minimization of paper use in our industry, this product does it all for us. Easy to teach the users, track man hours and job completion, to final billing this product satisfies many of our needs.

Cons

It was difficult to instantly transition to paperless. It seems it was all or nothing. Still used to writing quotes down!

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Marta V.

Architecture & Planning, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Innovative and refreshing

Reviewed 4 years ago
Pros

ArboStar has managed to create one of the best CRM there is. Very responsive team with fast access to all the essential information is resulting in brilliant performance.

Cons

Very easy integration, fast access to any information needed.