Artsystems Reviews

Having used Artsystems Pro (with Cloud Sync) for a number of years, I was impressed by its wealth of features and attentive support team. Being able to quickly generate custom reports on a searched-for selection of artworks has been invaluable. Our database, which contains a considerable amount of content, including many images and some custom data fields, was then migrated seamlessly from Artsystems Pro to Artsystem5. With Artsystem5, all of the functionality and more has been very successfully moved to a powerful and convenient web-based system.

Although Artsystems Pro worked very well and was equally well supported, it did require a supervised (video call and remote machine access) update every time Mac OS received a major update. With the migration to the fully web-based Artsystem5 this inconvenience was removed.

Ben, thank you for you review! Always a pleasure working with you and an honor to serve the Estate of Francis Bacon. So glad that you appreciate the convenience and functionality of our new upgraded web-based system, A5, and the seamlessness of the migration. Best, Doug

Functionality allows me to eliminate the redundancy of data input and output in different business processes (inventory, consignment, invoicing, reporting, etc.). Easy to learn. Excellent customer support program. Better control of inventory pays for itself.

No cons in my view. I am very satisfied with my purchase.

My gallery has been served by Artsystems since its establishment in 2006. Over the years, we have migrated our database easily to newer and ever improving Artsystems client and data management tools, which connects to and serves the website that Artsystems designed and hosts for us.

Like all software, it requires updates and adjustments to keep pace with every advancing computer operating systems.

Support is super quick to respond and resolved lightening fast. Since switching to the cloud based system, all support is efficiently handled by emailing a description of the problem. Along the sidelines, the Quality Assurance team fixes it! It’s so simple. Gone are the days of having someone remotely jump on my computer to see what’s going on and taking the time to work with them to resolve. It’s fixed from a distance and they simply let us know all is set. It could not be easier.

Since they upgraded to their cloud based system, A5 has many more features. We are most certainly not using the new program to it’s full potential but plan to learn and integrate all of its latest features.

Wow! thanks so much, Jill, for your kind and thoughtful review. It's been a pleasure working with you and Larissa for so many years and we are so proud that you have been able to take full advantage of many of the powerful features with our software, including the integration with QuickBooks, the dedicated Editions module, and the <2-hour response and expertise of our experienced support team. Best, Doug

I run my art gallery business with Art Systems because it helps me keep my business efficient and effective. I chose Art Systems because Pro Database Software allows me to manage our inventory, our mailing list and our transactions efficiently by connecting all of the data. I post all my financial data to QuickBooks which removes any repeated data entry and provides me with the means to double check...

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There isn't another gallery management software that comes close to what Art Systems provides.

Tom, thank you so much for your review and for helping to improve our products as a true power user. Your support has been critically important to us over the years.

We have been Artsystems Gallery Pro users for many years, and the web based aspect of A5 was important to us because it made the database accessible from any location with an internet connection. I know this has made our IT manager’s life much easier, and it has been essential considering that our staff is primarily working remotely during the pandemic. The ProFile app has also improved the way we communicate with clients, and it allows us to work efficiently while in the gallery and at fairs.

Moving from one version of the database to another can be a challenge simply because of the learning curve. However, the support team does an excellent job with training sessions and they respond to questions quickly.

I began using ArtSystems in the late 1990’s to catalogue the work of my late aunt, painter [SENSITIVE CONTENT HIDDEN], who created more than two thousand works on canvas and paper during her lifetime. From the earliest version to the current cloud-based program, ArtSystems has evolved to meet my growing needs and proved to be a key organizational tool as I recreated exhibition history and curated new exhibitions, built a website, and gathered material for the Walinska papers at the Smithsonian Archives of American Art. The people behind this software understand the needs of artist estates and are a joy to work with. Their hands-on support and training, and their openness to comments and suggestions, have made learning and utilizing this program painless and productive.

There is nothing negative to say. The software just keeps getting better, as the creators are constantly seeking feedback and making updates.

Thanks so much for your review and your support over the years, Rosina. It's always been a pleasure working with you. -Doug

I was first introduced to Artsystems over ten years ago. When I needed to create a new collection database, there was little question in my mind of who to reach out to. The cumulative experience of the team at Artsystems is unmatched. Their database provides all of the necessary tools to manage and run an art based business. Creating such a customized database tailored to the artworld is hard earned. When you use ArtSystems you are immediately aware that the team has worked very closely with gallerists and dealers to offer the tools, templates and organizational ability needed to get the job done. The introduction of A5 has been a welcome addition. All of your business data is available, at all times anywhere in the world with an internet connection.

I don't use the direct email feature, I find it easier to create documents and export them, as opposed to directly sending info out of Artsystems.

An archive is only as good as it is accessible, and Artsystems makes it very easy for us to present our collection to clients, galleries, book publishers, and curators worldwide. The works, contacts, and transactions fields coordinate beautifully, and reports and worksheets are smart looking and quick to put together. Just as important, the AS staff knows the product inside and out and is always there to help. There are very few art databases that are comparable to Artsystems.

Artsystems is a sophisticated database that takes a while to learn.

Thank you, Margit, for your great review. We're so proud of being able to serve the Saul Leiter Foundation and it has always been a pleasure working with you.

We have been working with Artsystems for 23 years and in that time they have constantly pushed to upgrade their database software in ways that makes our business run more efficiently. They have refined their product and met our needs every step of the way. And their support team is diligent and responsive . The at team Artsystems collaborated with us to create a custom website that perfectly suits our needs. We have two locations so needed to basically double the site. Also we wanted a way to have prices appear with a password. They figured out how to do both of these things and lots of other small modifications that we dreamed up. They understood our needs and found creative ways to meet them. We are extremely happy!

We are very happy with the services provided by Artsystems.

Artsystems software allows us to effectively manage our extensive inventory of more than 50,000 works of art. Artsystems is not only intuitively designed and straightforward to use, it also allows us to integrate our inventory, contacts, and transactions, efficiently cross-linking all of the data. Customizable reports, including invoices, consignment agreements, and client presentations are also particularly appreciated and help to streamline the gallery’s workflow. I have always found the Artsystems support team to be responsive and personable, continually providing prompt and knowledgeable assistance. In short, Artsystems has proved to be an indispensable tool for managing our business for more than 20 years.

Since our inventory is so large, the data can occasionally take a while to load.

The ease of use; the ability to include a variety of images; and the Customer Service is FABULOUS

The annual cost - but it is worth it! We take advantage of the services provided. Money well spent.

Thanks, Tracy, for your wonderful review! It's been an honor and pleasure to work with you and the Kitaj Studio and Estate over the last 21 years.

We converted our art collection management system from a home grown Access Database to Artsystem5 and I have been extremely pleased with the entire solution. The conversion went smoothly, the functionality of the system is everything they promised it would be and more. On top of that, the support staff has been great to help me learn just all what the system can do. Artsystem5 allows me to be more productive every day.

Only wish the dimensions were in decimals not fractions. But this is a very minor point.

Thanks so much for your review, Jan! We're glad you like A5 and we appreciate the support. Glad we can provide Emprise Bank a good solution for their corporate collection. Please note that A5 displays cm in decimals, and while it has been standard art management practice to display inches in fractions, we have had some requests to have the option to display inches in decimals as well, and are looking to implement that feature in the future.

We especially appreciate the ability to create customized reports, including invoices, consignment agreements, and documents for internal use.

Aesthetically, I think Artsystems could use a makeover. Maybe to look a little more modern/chic.

I love the convenience of the cloud based program, it is easy to use and very simple to navigate.

At this point in my usage I do not have any issues with the new A5 cloud based program.

For over 10 years we've been using Artsystems to manage our client base and inventory. We've had excellent support over the years, including updating major versions without problems and we especially love how the database syncs to the website easily. Artsystems have found a way to support our bilingual website which was super important.

After 12 years of entries our database is fairly large so the software can render a little slow, especially when looking at images/ large bodies of works

I've been using Artsystems Pro (with Cloud Sync) for a few years and have been impressed by its extensive feature set and responsive support team. It's been essential to be able to rapidly build custom reports on a certain set of artwork. Our database, which has a lot of material, including a lot of photos and some unique data columns, was then effortlessly moved from Artsystems Pro has been upgraded to Artsystem5. Artsystem5 has effectively converted all of the features and more to a robust and convenient web-based system.

Although Artsystems Pro performed admirably and was highly maintained, it did necessitate a supervised (video chat and remote machine access) update whenever the Mac OS received a major update. This issue was eliminated with the switch to Artsystem5, which is completely web-based.

Allows us to manage our inventory with ease and efficiency. Great support team!

Having a separate APC environment, however making that move showed a big improvement of how fast the software was working.

Easy to use. Gets the job done. Great database to store our large inventory.

Tiny issues here and there, but the support staff is extremely helpful.

It keeps me organized. Allows me to be the best registrar of the collection. It's extremely important to me. One of the most important things in my life.

I like everything about it. No complaints.

Thanks, Steve. It's been a gas working with you and your wonderful collection with your database and website for so long. You rock.

Our gallery was one of Artsystems’ very first clients and I, personally, have been using the software for almost 20 years. I don’t know what we would do without it! Artsystems is user-friendly and allows us to keep track of our entire inventory, contacts, offers, consignments, and sales. Their support staff is amazing as well and is always available to help.

I don't have any complaints about the software.

I like that the system it is very complete and keeps changing for more upgrades. I am the only user at our gallery and I find the system very easy to use. We use gallery system for our inventory, and also the ipad app for art fairs.

I am very happy with it, nothing bad about it

Artsystems is very easy to use. The program helps us manage a database of thousands of artists' images. It also easily tracks biographical, provenance and contact information. Many reports can be easily customizable and extracted from the database, which is incredibly helpful when managing inventory.

I hesitate writing a con, as we are very pleased with the program. If pressed, I would mention the search feature on the online platform could be more robust. That said, it is perfectly functional.

Thanks so much for your review, Caroline! Always a pleasure to work with you all and an honor to serve the Pollock-Krasner Foundation. Regarding search, since you must be referring to your website, I will have our web team touch base to see how we could improve this feature. Thanks! -Doug

There are so many features and it is very comprehensive.

It would be great if images could load faster.