ASAP Features

ASAP

Registration and management software

3.57/5 (30 reviews)

ASAP Feature Summary

  • Convenient account management
  • Register an entire family or group at one time
  • Complete email and SMS communciation tools
  • Optimize your brand identity
  • Group your offerings in multiple ways for browsing ease
  • Customizable registration forms
  • Add custom questions for each class or demographic group
  • Simple setup and rollover features
  • Secure payments with multiple discount and coupon features
  • Real-time comprehensive reporting and dashboard metrics

Competitor Feature Comparison

Ad hoc Reporting
Attendance Management
Automatic Notifications
Custom Forms
Electronic Payments
Event Calendar
Projections
Registration Management
Learn moreCompare App
Ad hoc Reporting
Attendance Management
Automatic Notifications
Custom Forms
Electronic Payments
Event Calendar
Projections
Registration Management
Visit WebsiteCompare App
Ad hoc Reporting
Attendance Management
Automatic Notifications
Custom Forms
Electronic Payments
Event Calendar
Projections
Registration Management
Visit WebsiteCompare App

ASAP Feature Reviews

22 reviewers had the following to say about ASAP's features:

Anonymous
(Nonprofit Organization Management company, 1-10 employees)

Bad Client Interface and Lack of Support

2020-04-14

When COVID-19 forced us to cancel ALL of our programming, including all classes, community partnerships, and our major fundraising gala, ASAP did not make any reduction in our monthly bill. They took three weeks to review our request, then told us that their legal and leadership team had determined we would not get any discount, even though most of our revenue had immediately disappeared.

Pros

The user interface on the back end is relatively easy to navigate, once you've gotten used to it.

Cons

We switched to a different service that is cheaper and has an amazing front-end user interface. We were also told that any additional reports we wanted to build would cost a lot of money, so we've been stuck with the default reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Education Management company, 11-50 employees)

Easy to use, once trained

2018-10-24

We’re a new institution and with that comes a lot of new inventory. ASAP provided and easy to use solution that helped us track all of our inventory and customize the way we organize It.

Pros

Makes it easy to organize and sort inventory. Very intuitive.

Cons

No major complaints, but there is a short learning curve. Don’t skimp on the training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Antonette Saranin

Very Happy with ASAP

2016-10-20

In the passed we spent hours data basing each and every student.

Pros

Easy to use. Clients input all information on their own.

Cons

The recurring billing invoices need to state the date of services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lindsay Peckham

Great for Multi-Discipline Centers

2017-08-08

Pros

I like each student having an account to invoice, which was a feature we were lacking in our old software.

Cons

I have no way to book certain spaces for my instructors and have it reflect on the master calendar. I also wish there was phone or chat support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Michael Forth

Good solution to move back-end processes online and save time and money

2010-11-08

We use ASAP as our online registration and reporting tool for all our students.

Pros

complete reports that enable fine grained digging outstanding customer service, very friendly support team

Source: GetApp
Helpful?   Yes   No
Read more
Don Eisenhauer

YR Survey Complete

2016-10-24

Overall, I really like this system, especially as compared to our previous management software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Allison Karman

Horrible, non-functioning system

2018-07-12

Do not use this system.

Pros

The worst tech support/customer care I've ever used.

Cons

You cannot export information in any readable manner without endlessly clicking and rearranging.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Janae O'Shields

ASAP changes everything!

2016-08-26

I've never seen our customers happier with their registration experience; from the mass data import of all existing customer info to the ease of online enrollment and payment to the automated reminders, we are now able to offer families in our program the best experience possible.

Pros

The software itself has enabled my program to become more efficient, and customer satisfaction is at its highest in years.

Cons

The only thing I've had trouble with at all is that the discount editor page loads slowly. Everything else has been a dream come true.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ASAP

If you're considering ASAP for your program, do it. You won't be disappointed.

Source: Capterra
Helpful?   Yes   No
Read more
kerry evans

ASAP GREAT SOFTWARE

2010-04-13

I WOULD RECOMMEND THIS TO ANY BUSINESS NEEDING A SET UP ALREADY IN PLACE TO ASSIST WITH SELLING THEIR PRODUCTS AND SERVICES.

Pros

EASY SET UP AND GREAT SERVICE EASY TO APPLY TO YOUR OWN EXISTING WEB SITE NO HASSEL CHANGES IF NEEDED TO EXISTING CLASSES GIVES GREAT REPORTS AND PRINT OUTS FOR VIEWING BY TEACHERS AND STAFF

Cons

DEPENDS ON YOUR ABILITY TO GET A LINK FOR CREDIT CARDS COULD COST EXTRA FOR USE OF THEIR SERVICES

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mary Beth Harding

I recommended ASAP to every organization I worked for.

2017-02-22

I have worked with ASAP for over 5 years through a variety of community education programs and love its user-friendly interface, reporting systems and, most importantly, customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gayla Welsh

Lake Career & Technical Center

2016-10-20

ASAP is: - very user friendly -support has been exceptional -on-line help and instructions are easy to follow and implement -customers have ease signing up for classes -the ability to attach images is a feature I recommend anyone use to sell their classes

Pros

Very user and customer-friendly!

Cons

I wish I had more time to learn all the applications available to me!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ASAP

I enjoyed my first webinar - it was well run

Source: Capterra
Helpful?   Yes   No
Read more
Rich Hull

ASA review

2016-10-20

Continuing to implement upgrades and improvements for our system to increase functionality . Overall a great benefit to our operations.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Stevie Cornine

Building you up for something not worth it.

2020-02-17

Pros

Ease and functionality of program for the multi faceted programs we run.

Cons

Dealing with the Rep, we decided to try and speak with another Rep, and kept getting handed back to the one we were not happy with. Their discounts were not really non-profit rates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Peterson

Simple product that is easy to use and robust.

2010-07-08

I think this is a great product for anyone looking for an economical yet functional solution for online class registration.

Pros

We have had a good experience with our ASAP Software and ASA company support. ASAP is very simple to use, yet provides for most of our wants and needs at the same time. It has been an affordable solution to our online class registration needs. Support is very responsive and always a pleasure to work with. The pricing structure was a big influencer in our decision to go with ASAP.

Cons

We have had some occasional problems with errors in the middle of operations, both in house and for our online clients as well. Some problems with our site wrap not following through all navigation instances. Browser compatibility through all browser types has also been a minor issue.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
OJ Reynolds

ASA Review

2016-10-21

My enrollment has increased using reoccurring payments. This is a win!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Robin Dewe

A Useful Business Tool

2016-10-20

It is not the easiest to learn, but once one uses the functionality it shows its value and is relatively easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Heather Martinson

Not Worth It.

2019-04-27

My biggest complaint is you can't try it out before you sign a 3-year contract. I have specific needs, which they told me they could provide for. In the end, they didn't have a solution for my needs. It was only a poor work-around. I paid way too much to have to still do so much work!!!!!

Pros

I like the many features. There is a lot build into this system.

Cons

Difficult to use, poor customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Vanco


Hi Heather,

We're sorry to hear that you experienced frustration with ASAP not performing as you expected. Thank you for letting us know. We'd like to talk more with you about this problem. Can you please provide us with a good way to reach you? Alternatively, you can reach our customer support team here: https://www.asapconnected.com/#contact. We look forward to the chance to clear things up.

Thank you!
The ASAP Team

Read more
Keira Clark

Swim lesson management

2010-07-08

ASAP has been a huge benefit to my company. It has saved us countless manpower hours, stress and telephone lines needed. I was able to go from receiving about 200 incoming phone calls per day for swim lesson registration to about 20, thanks to the use of ASAP.

Pros

My company uses ASAP in order to manage swim lesson registration across multiple locations throughout the Greater Houston area. Through some custom programming the staff at ASA were able to tweak their software to streamline participants into the registration for only their pool, and keep all other locations hidden, to eliminate confusion. The support staff at ASA are very fast to respond and are tireless in their efforts to solve any problems that occur. So far, those problems have been the result of user errors, which the team has helped fix as needed. With a web-based registration system, I have complete access from any location I am at so I can constantly make updates and changes to any registrations on the spot. The program features for ASAP are detailed and can give you as much information as you need in a variety of packages.

Cons

I would like to see an interface that ties into the email system set up on the user's computer, such as Outlook or Thunderbird, which would allow the email sender to store the messages for reference purposes.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tess Gutkowski

Review from Southwest Suburbs Young Rembrandts

2016-10-21

Too many complaints from parents/customers that the Apply to Total should be a button not just words so parents/customers don't miss it when they have a promo code.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chris Mullins

Use anything else

2019-02-07

I have contacted customer support about my many complaints who were unhelpful.

Pros

None - we have to use this software for logging attendance for adult ed. I am currently asking my admin to allow us to change attendance providers

Cons

Frequently gives unknown error messages. Can't open multiple tabs. Clunky, slow. Requires many mouse clicks for simple repetitive tasks. I could continue...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Donna Strout

Product Satisfaction

2016-10-21

Like anything new, when we first used this product everyone was frustrated, but the ASAP customer support was second to none and we were soon up and running.

Pros

The ease of using it. The product we used before was horrible, this product is so much more used friendly.

Cons

Don't really have any "cons". Whenever we run across a problem, it is fixed right away.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Helpful Tool but Has It's Quirks

2018-02-21

Pros

It is a robust program that is fairly easy to use after one puts in the time and energy to master the software.

Cons

The program does not require clients to completely fill out their information if they do not immediately make a purchase.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more