ASAP Features

ASAP

Registration and management software

3.58/5 (31 reviews)

Competitor Feature Comparison

Admissions Management
Alerts/Notifications
Assessment Management
Attendance Management
Attendance Tracking
Attendee Tracking
Billing & Invoicing
Bookstore Management
Built-in LMS
Calendar Management
Certification & Licensing
Class Management
Class Registration
Class Scheduling
Client Management
Contact Management
Curriculum Management
Customizable Forms
Electronic Payments
Employee Management
Enrollment Confirmation
Event Calendar
Event Management
Event Registration
Facility Management
Faculty/Staff Management
Financial Management
Group Registration
Higher Education
Independent/Private
K-12
Marketing Automation
Online Calendar
Online Payments
Online Registration
Onsite Registration
Parent/Student Portal
Payment Processing
Promotions Management
Refund Management
Registration Management
Reminders
Remote Access/Control
Reporting/Analytics
Scheduling
School District
Self Check-in/Check-out
Staff Management
Student Information/Records
Student Management
Support Audio/Images/Video
Surveys & Feedback
Transcripts
Visitor Management
Volunteer Management
Wait List Management
eCommerce Management
Learn moreCompare App
Admissions Management
Alerts/Notifications
Assessment Management
Attendance Management
Attendance Tracking
Attendee Tracking
Billing & Invoicing
Bookstore Management
Built-in LMS
Calendar Management
Certification & Licensing
Class Management
Class Registration
Class Scheduling
Client Management
Contact Management
Curriculum Management
Customizable Forms
Electronic Payments
Employee Management
Enrollment Confirmation
Event Calendar
Event Management
Event Registration
Facility Management
Faculty/Staff Management
Financial Management
Group Registration
Higher Education
Independent/Private
K-12
Marketing Automation
Online Calendar
Online Payments
Online Registration
Onsite Registration
Parent/Student Portal
Payment Processing
Promotions Management
Refund Management
Registration Management
Reminders
Remote Access/Control
Reporting/Analytics
Scheduling
School District
Self Check-in/Check-out
Staff Management
Student Information/Records
Student Management
Support Audio/Images/Video
Surveys & Feedback
Transcripts
Visitor Management
Volunteer Management
Wait List Management
eCommerce Management
Visit WebsiteCompare App
Admissions Management
Alerts/Notifications
Assessment Management
Attendance Management
Attendance Tracking
Attendee Tracking
Billing & Invoicing
Bookstore Management
Built-in LMS
Calendar Management
Certification & Licensing
Class Management
Class Registration
Class Scheduling
Client Management
Contact Management
Curriculum Management
Customizable Forms
Electronic Payments
Employee Management
Enrollment Confirmation
Event Calendar
Event Management
Event Registration
Facility Management
Faculty/Staff Management
Financial Management
Group Registration
Higher Education
Independent/Private
K-12
Marketing Automation
Online Calendar
Online Payments
Online Registration
Onsite Registration
Parent/Student Portal
Payment Processing
Promotions Management
Refund Management
Registration Management
Reminders
Remote Access/Control
Reporting/Analytics
Scheduling
School District
Self Check-in/Check-out
Staff Management
Student Information/Records
Student Management
Support Audio/Images/Video
Surveys & Feedback
Transcripts
Visitor Management
Volunteer Management
Wait List Management
eCommerce Management
Visit WebsiteCompare App

ASAP Feature Reviews

20 reviewers had the following to say about ASAP's features:

Anonymous
(Nonprofit Organization Management company, 1-10 employees)

Bad Client Interface and Lack of Support

2020-04-14

When COVID-19 forced us to cancel ALL of our programming, including all classes, community partnerships, and our major fundraising gala, ASAP did not make any reduction in our monthly bill. They took three weeks to review our request, then told us that their legal and leadership team had determined we would not get any discount, even though most of our revenue had immediately disappeared.

Pros

The user interface on the back end is relatively easy to navigate, once you've gotten used to it.

Cons

There are almost no customization or filtering options so that clients can more easily find the events / classes / products they're looking for, and when we called our account rep about this, we were told that advanced filtering and display options would not be coming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Kodi R.

Great Enrollment System for Vocational Schools

2020-11-05

We run transaction & invoice reports weekly to keep up on our metrics.

Pros

- web-based - pricing - staff education at the beginning of implementation - attendance, credit tracking, course completions -online student registration self-sufficient

Cons

- some features irrelevant to our adult learners like - family accounts, after school pick up, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael F.

Good solution to move back-end processes online and save time and money

2010-11-08

We use ASAP as our online registration and reporting tool for all our students.

Pros

complete reports that enable fine grained digging outstanding customer service, very friendly support team

Source: GetApp
Helpful?   Yes   No
Read more
Antonette S.

Very Happy with ASAP

2016-10-20

Our new online system is easy to use and very flexible to make simple schedule changes.

Pros

Easy to use. Clients input all information on their own.

Cons

The recurring billing invoices need to state the date of services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Allison K.

Horrible, non-functioning system

2018-07-12

Do not use this system.

Pros

The worst tech support/customer care I've ever used.

Cons

You cannot export information in any readable manner without endlessly clicking and rearranging.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
kerry e.

ASAP GREAT SOFTWARE

2010-04-13

I WOULD RECOMMEND THIS TO ANY BUSINESS NEEDING A SET UP ALREADY IN PLACE TO ASSIST WITH SELLING THEIR PRODUCTS AND SERVICES.

Pros

EASY SET UP AND GREAT SERVICE EASY TO APPLY TO YOUR OWN EXISTING WEB SITE NO HASSEL CHANGES IF NEEDED TO EXISTING CLASSES GIVES GREAT REPORTS AND PRINT OUTS FOR VIEWING BY TEACHERS AND STAFF

Cons

DEPENDS ON YOUR ABILITY TO GET A LINK FOR CREDIT CARDS COULD COST EXTRA FOR USE OF THEIR SERVICES

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Don E.

YR Survey Complete

2016-10-24

Overall, I really like this system, especially as compared to our previous management software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Janae O.

ASAP changes everything!

2016-08-26

I've never seen our customers happier with their registration experience; from the mass data import of all existing customer info to the ease of online enrollment and payment to the automated reminders, we are now able to offer families in our program the best experience possible.

Pros

The software itself has enabled my program to become more efficient, and customer satisfaction is at its highest in years.

Cons

The only thing I've had trouble with at all is that the discount editor page loads slowly. Everything else has been a dream come true.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ASAP

If you're considering ASAP for your program, do it. You won't be disappointed.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Education Management company, 11-50 employees)

Easy to use, once trained

2018-10-24

We’re a new institution and with that comes a lot of new inventory. ASAP provided and easy to use solution that helped us track all of our inventory and customize the way we organize It.

Pros

Makes it easy to organize and sort inventory. Very intuitive.

Cons

No major complaints, but there is a short learning curve. Don’t skimp on the training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lindsay P.

Great for Multi-Discipline Centers

2017-08-08

Pros

I like each student having an account to invoice, which was a feature we were lacking in our old software.

Cons

The reservations module is terrible. I have no way to book certain spaces for my instructors and have it reflect on the master calendar. I also wish there was phone or chat support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Mary Beth H.

I recommended ASAP to every organization I worked for.

2017-02-22

I have worked with ASAP for over 5 years through a variety of community education programs and love its user-friendly interface, reporting systems and, most importantly, customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gayla W.

Lake Career & Technical Center

2016-10-20

ASAP is: - very user friendly -support has been exceptional -on-line help and instructions are easy to follow and implement -customers have ease signing up for classes -the ability to attach images is a feature I recommend anyone use to sell their classes

Pros

Very user and customer-friendly!

Cons

I wish I had more time to learn all the applications available to me!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering ASAP

I enjoyed my first webinar - it was well run

Source: Capterra
Helpful?   Yes   No
Read more
Keira C.

Swim lesson management

2010-07-08

ASAP has been a huge benefit to my company. It has saved us countless manpower hours, stress and telephone lines needed. I was able to go from receiving about 200 incoming phone calls per day for swim lesson registration to about 20, thanks to the use of ASAP.

Pros

With a web-based registration system, I have complete access from any location I am at so I can constantly make updates and changes to any registrations on the spot.

Cons

I would like to see an interface that ties into the email system set up on the user's computer, such as Outlook or Thunderbird, which would allow the email sender to store the messages for reference purposes.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
OJ R.

ASA Review

2016-10-21

My enrollment has increased using reoccurring payments. This is a win!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Heather M.

Not Worth It.

2019-04-27

My biggest complaint is you can't try it out before you sign a 3-year contract. I have specific needs, which they told me they could provide for. In the end, they didn't have a solution for my needs. It was only a poor work-around. I paid way too much to have to still do so much work!!!!!

Pros

I like the many features. There is a lot build into this system.

Cons

Difficult to use, poor customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Vanco


Hi Heather,

We're sorry to hear that you experienced frustration with ASAP not performing as you expected. Thank you for letting us know. We'd like to talk more with you about this problem. Can you please provide us with a good way to reach you? Alternatively, you can reach our customer support team here: https://www.asapconnected.com/#contact. We look forward to the chance to clear things up.

Thank you!
The ASAP Team

Read more
Tess G.

Review from Southwest Suburbs Young Rembrandts

2016-10-21

Too many complaints from parents/customers that the Apply to Total should be a button not just words so parents/customers don't miss it when they have a promo code.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Chris M.

Use anything else

2019-02-07

I have contacted customer support about my many complaints who were unhelpful.

Pros

None - we have to use this software for logging attendance for adult ed. I am currently asking my admin to allow us to change attendance providers

Cons

Frequently gives unknown error messages. Can't open multiple tabs. Clunky, slow. Requires many mouse clicks for simple repetitive tasks. I could continue...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Donna S.

Product Satisfaction

2016-10-21

Like anything new, when we first used this product everyone was frustrated, but the ASAP customer support was second to none and we were soon up and running.

Pros

The ease of using it. The product we used before was horrible, this product is so much more used friendly.

Cons

Don't really have any "cons". Whenever we run across a problem, it is fixed right away.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robin D.

A Useful Business Tool

2016-10-20

It is not the easiest to learn, but once one uses the functionality it shows its value and is relatively easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Helpful Tool but Has It's Quirks

2018-02-21

Pros

It is a robust program that is fairly easy to use after one puts in the time and energy to master the software.

Cons

The program does not require clients to completely fill out their information if they do not immediately make a purchase.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more