Covetrus Avimark vs VitusVet

Weave

Covetrus Pulse

Covetrus Impromed

PetDesk

Cornerstone Software

Rapport

Everything has been good, easy to communicate when need answers 

Great Service 

Great experience, love the new innovative solutions.

Great app for all pet owners

Compare Covetrus Avimark and VitusVet based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Cornerstone from IDEXX is versatile, feature-rich software that can be customized to meet your every need. 

ImproMed aims to streamline business operations and create ideal workflows for veterinarian practices. It helps track client data and aids the creation of wellness plans. Key features include inventory optimization, product and pricing management, enhanced reporting, and schedule management.

eVetPractice is evolving to Covetrus Pulse—Covetrus Pulse brings your software applications into a single, seamless veterinary operating system (vOS), letting practice teams focus on what matters most – caring for animals and strengthening client relationships.

AVImark by Covetrus is an on-premise practice management software designed to help veterinarians and vet hospitals automate and manage finance and administration tasks, such as appointment scheduling, invoicing, budgeting, medical records management, and more.

Activity Dashboard

Appointment Scheduling

Billing & Invoicing

Communication Management

Confirmations/Reminders

Customer Database

Document Management

Electronic Signature

Email Reminders

Imaging and X-rays

Inventory Management

Invoice Management

Patient Records Management

Prescription Processing

Reminders

Reporting & Statistics

SMS Messaging

SOAP notes

Third-Party Integrations

Treatment Planning

Covetrus Avimark

Windows

Owner

I love how responsive the developers are to suggestions for improvements. Support is awesome, and support hours are good - basically, they are there when we need them.

Hospital Administrator

Originally we only had a handful of computers, where as now we have almost 30 running the medical program. I love the ease of use, for our staff, which helped to improve efficiency.

Practice Manager

The difficulty for the program to evolve because of its coding is disappointing. It's network dependence  and hiccups that happen on wifi is disappointing.

owner

What I appreciate the most is the ability for new team members to learn  the software quickly and the ease of which you can obtain the data needed.

Owner 

Right now, it’s the best program out there for our purposes, but I can hardly wait for something great to come along.

Veterinarian

All in all, Avimark is a great value for the money. One of the best choices for a non-cloud-based system.

office manager

It is integrated with other services to make transactions seamless. It enables our staff to spend more time with patients and working doing what we love to do.

I like this product and I think it's a good fit for our practice's needs. I don't think we are getting as much out of it as we could.

It is fairly inexpensive and performs most every function that we need (we are a paperless practice). The program is very reliable and the support team for the most part is very good.

The area code of the phone numbers disappear after entering a zipcode. It's a small error, but one that frequently causes our clinic to have incomplete phone numbers for clients.

Ease of use and everything is in one location. I like that other options are built in such as care credit, trupanion express, etc.

Veterinary  Assistant

Overall I would say that Avimark is a good program. It is the program that I am most comfortable using at our practice.

Office Manager

Avimark software is very user friendly. The software is very easy to read and adjust to your liking.

Reception

The best part of the software is the tech support, they're always there to help when I need them.

You can do repeat block offs on a different day, but not on the same day. I can think of similar small but annoying omissions in the security, medical records,  and inventory.

Owner / Veterinarian

Finally, it seems that every time we download an update several of our 'settings' are lost and have to be re-done.

Vet Receptionist

Support team was really great at helping us when we had an issue.

It is nice to have the credit card integrated with the software.

Covetrus Avimark screenshot: AVImark client information display

Covetrus Avimark screenshot: AVImark inventory management

Covetrus Avimark screenshot: AVImark security portal

Covetrus Avimark screenshot: AVImark practice analysis screenshot

Freelancers

Large Enterprises

Mid Size Business

Small Business

PetDesk is the all-in-one patient journey platform that can help veterinary clinics reduce their busy work so they can focus on better patient outcomes. 
The PetDesk platform offers a range of tools and features including digital marketing, online booking, VoIP, mobile app, reminders and more!

Rapport helps streamline interactions with pet parents and reduce administrative inefficiencies. Key features include automated reminders, two-way multi-media messaging, an online pet portal, mobile capabilities for clinic users and pet parents, client satisfaction surveys, and more.

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

VitusVet is a cloud-based veterinary practice management software that enables veterinarians and hospitals to manage administrative workflows, client communications, payments, medical records, appointments, and more.

Alerts/Notifications

Client Management

Electronic Payments

Payment Processing

Self Service Portal

Workflow Management

VitusVet

Android

Linux

Web-based

iPad

iPhone

I find it fairly easy to use and our clients who use it, like it. The customer service team is very friendly and eager to help - which says a lot about a company.

When I initially signed on with them, I was impressed with ways they were looking to expand services to better assist the veterinary clinics.

Overall it is a good program and the tech support is awesome and gets back to you right away.

Hospital Manager

We switched to Vitusvet for the prescription ordering module and love it. I also like that appointments are by request and not actually made by the client.

Receptionist

Being a mixed practice with 6 doctors, our phones are always ringing, so being able to schedule from the computer helps greatly. We are trying out the texting feature and we love it so far.

Overall experience has been good and customer service is always very responsive.

Assistant Lead Receptionist

While doing everything curbside, we've utilized the texting more than we thought we ever would. Appointment and med requests are easy to read and follow up on, the UI is fantastic.

Vitus Vet is very user friendly. We especially love the 2-way connect (texting platform), as it integrates with our practice management software.

Practice Owner

It is so easy to implement and they help you every step of the way. The other features such as two-way texting, text to pay, and door dash prescriptions are helpful in every practice.

Practice Administrator

It helps us to increase our revenue through increased compliance. It has eased our reminder process and appointment confirmations, saving critical admin time.

Starting to integrate this with telemedicine where clients can text pet pictures with questions. It is also a great appointment reminder tool.

The lack of support is my highest criticism. I don't have a dedicated person or people to help navigate problems and also to present new features and education.

The setup went flawlessly but support afterwards was not good. We still use it but I don’t have a super strong tie if something better came at better price.

Would be best for a small practice. We love it and have used it for years but will likely be switching to a more intuitive program in the near future.

President

Difficult customer service, and sometimes doesn’t sync up properly.

It makes any contact with our clients quick and easy. Clients are also able to see their pet's records and lab work in the app which is not a feature we've had before.

At this time I do not find any cons with the system. The company responds to my requests and questions fast and has resolved problems quickly.

The medical records are available for viewing too soon. Not flexible appointment request options.

Covetrus Avimark vs VitusVet Comparison

Covetrus Avimark

VitusVet

Overview

Video & Screenshots

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