OneCause Features

OneCause

Fundraising auction & event management software

4.69/5 (113 reviews)

OneCause Feature Summary

  • Proxy bidding
  • Bidder management
  • Mobile donations
  • Online bidding
  • Silent auction
  • Live auction
  • Online auction
  • Action management
  • Activity management
  • Activity tracking
  • Assignment management
  • Accounting reconciliation
  • Bid management
  • Campaign planning
  • Collections management
  • Electronic payments
  • Event tracking
  • Inventory tracking
  • Planning tools
  • Procurement management
  • Progress reports
  • Progress tracking
  • Real time analytics
  • Real time data
  • Real time monitoring
  • Real time notifications
  • Real time reporting
  • Real time updates
  • Recurring tasks
  • Registration management
  • Summary reports
  • Task planning
  • Task tracking
  • Tracking features
  • Mobile alerts
  • Receipt management
  • Watch list
  • Billing & invoicing
  • Inventory management
  • Social advertising
  • Ticket management
  • Package tracking
  • Reporting & statistics
  • Inventory control

Industry Specific Feature Comparison

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API (143 other apps)
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Automatic Notifications (109 other apps)
Billing & Invoicing (114 other apps)
Calendar Management (96 other apps)
Client Portal (77 other apps)
Customer Database (76 other apps)
Customizable Reporting (97 other apps)
Data Import/Export (92 other apps)
Document Management (77 other apps)
Electronic Payments (92 other apps)
Inventory Management (113 other apps)
Inventory Tracking (86 other apps)
Invoice Management (117 other apps)
Reminders (89 other apps)
Reporting & Statistics (162 other apps)
Search Functionality (88 other apps)
Third Party Integration (104 other apps)

Competitor Feature Comparison

OneCause Feature Reviews

25 reviewers had the following to say about OneCause's features:

Eric Kaika

From Great to Awful

2018-09-25

If you rely on Salesforce and you're expecting some type of seamless interaction between OneCause > 1st Payments > Salesforce.

Pros

Easy to use- despite a couple redundant set-ups, easy to set-up, good customer support.

Cons

Required to use their merchant: First American Payments (1st Pay) which does NOT provide ANY type of automated data import into Salesforce from OneCause.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Alexa Armstrong

OneCause - a game changing software for small non-profits!

2019-05-16

In addition, they have been so helpful in the event management process providing trainings, resources, technology, and overall support from start to finish.

Pros

The customer support and overall functionality of OneCause is phenomenal for a small non-profit who needs one-on-one assistance and an event management software that is intuitive.

Cons

I wish there was a Salesforce integration with the event software!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from OneCause (formerly BidPal)


Alexa-

Thanks for taking the time to provide your experience with OneCause. We're thrilled to hear that our team was able to help support your fundraising.

I wanted to note that we do offer a SalesForce integration with the software. Feel free to reach out to your Customer Success Manager to learn more about this feature.

Joshua Meyer
OneCause

Read more
Sarah Motsinger

I've worked as the primary fundraiser with BidPal and Durham Academy for 5 years.

2017-09-25

Pros

I love the data that the software generates and how quickly I can access specific information.

Cons

I wish we could compare data year to year in the software and not have to piece together excel exports. I also wish there were more options to sort data within reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Ashley Howell

Positive, easy to use, and successful!

2018-05-24

Pros

It is so incredibly easy to use for attendees of all ages!

Cons

I work with several reports in different databases, and they are just harder to navigate to find what I am looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Mackenzie Lutz

Bidpal was helpful and a good resource for our fundraising

2017-10-03

Great accurate reports, helpful service as we are approaching our event and a quick and accurate representation of how our event went

Pros

The import feature when it comes to importing our donations, attendees and donors.

Cons

It's confusing to me who is my direct contact with bidpal sometimes. I worked with Sherilyn pre-event and at the event but received communication from several different people related to bidpal and feedback, event details etc. that I found to be confusing. It would be helpful to just work with one person consistently rather than getting various forms of communication from different people.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lynne Minish

The OneCause program made my life so much better while planning our event this year!

2018-03-12

It made tracking, organizing, and check in and out so much easier than the last program we used!

Pros

And the reports are awesome!

Cons

Probably the only thing I would like to see there be a way to email select guests with a link that they could use to upload their guests names as the event gets closer. We have many supporters who purchased a table before they had their guest list complete.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Wang

Working with BidPal has made managing silent auctions a breeze.

2017-09-25

For example I don't really use the ticketing feature.

Pros

The ease of use. Reports!! Easy to get reports to make use of the information from events and sending that information to my team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Melinda Foskey

It was a game changers for us!

2018-05-22

Pros

Adding the payments or making adjustments was very easy for the user and the customer.

Cons

Also, the Giving Center custom Banner upload function wasn't as easy as the rest of the site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Dawn Bennett

Very positive experience

2018-05-21

Pros

The event website and mobile bidding functions look very professional.

Cons

Some of the reports are not very easy to customize.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, myself only employees)

Great platform, easy to use

2018-09-24

Our auction was easier to manage, create and execute.

Pros

Once I got past a couple hiccups, the system was great and the customer support from both tech support and client account manager was excellent

Cons

A few Minot, less intuitive actions like uploading packages vs items and processing transactions (not easy on mobile, had to get on a PC to properly function).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maria Meaney

JWP Auction 2017

2017-04-12

First time user and we are thrilled with the success; reporting features on donors could be better.

Pros

Ease of use both from backend and user interface.

Cons

Need to add comments when emailing a receipt. 4. Reports - need a complete and comprehensive summary on every donor throughout the entire campaign (monetary donations, item donations, night of event purchases, etc.)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering OneCause

No.

Source: Capterra
Helpful?   Yes   No

Response from BidPal


Maria-

Thank you for your partnership and feedback.

Your BidPal Account Manager looks forward to learning more about your software suggestions during your post-event highlight call so that we can share them with our product development team to further enhance BidPal's offering.


Joshua Meyer
BidPal

Read more
Colleen Phillips

Best Auction Software

2018-02-22

Pros

BidPal has great customer support from day one to post event.

Cons

I wish there was a cheat sheet for reporting and a wording on some successful text messages that have been used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dawn Handwerker

Use OneCause to increase revenue

2018-12-03

Pros

We started using mobile bidding 3 years ago and have had increased revenue yearly since we began.

Cons

There are few other reports we would like to see available - but there really are many to choose from.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 51-200 employees)

My overall experience using BidPal One has been very positive.

2017-10-24

This software was invaluable in providing the timely access to bidding on our fundraiser. We had over 500 packages available and over 5000 total bids. The scoreboards were easily integrated into the video displays and AV equipment. This software assisted in a volunteer group pulling off a very professional silent auction and live auction.

Pros

The tools to build an engaging fundraising interface are intuitive and capable.

Cons

The import tools are very handy but they do not yet contain full functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Beth Clark

This is our second year to use OneCause (formerly BidPal) and it did not disappoint!

2018-02-20

Pros

Variety of reports to review your results.

Cons

We were able to come up with an easy work around for it though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan Werner

We are a two woman team planning a huge event - our team grew tremendously thanks to BidPal!

2018-03-05

Pros

Whether it is getting the most recent statistics or running table lists, or packaging auction items or donations or ads, it's there.

Cons

The software has some very specific auction based language that we would have liked to not use in some places. It also forces some numbers like the number of items left to sell, that in some cases we would rather have not used - like selling ads or sponsorships - fixed price items. The ability to eliminate or choose when to use some information or labeling visible to the donor would be better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jaclyn Morris

Amazingly Successful Auction Thanks To BidPal

2016-11-21

Not only was the management interface easy to use, the success of the auction exceeded personal and group goals and feedback from participants was enthusiastic.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

BidPal makes our events run more smoothly. They have phenomenal customer support!

2017-10-17

Our event ran much more smoothly with the use of BidPal software.

Pros

It is all inclusive - allowing us to do everything from selling tickets to running post event reports. It also creates a catalog, gift certificates and item labeling materials.

Cons

Sometimes it is difficult to locate the features you need, but customer support is always there to help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 11-50 employees)

Terrible customer service

2019-03-06

I would recommend using GiveSmart for your nonprofit fundraising instead of One Cause. Unlike One Cause, they value your business and work hard to keep you happy and satisfied.

Pros

My company contracted with OneCause to use their text to give feature and was excited for the possibility to integrate it into our yearly campaigns.

Cons

Once we signed a contract, the customer service experience all but evaporated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from OneCause (formerly BidPal)


Hi there - Thank you for your candid feedback. We would love to work through the customer experience with you and learn more. Our VP Customer Success, Doug Hooton will be very interested in your direct feedback and resolving to your satisfaction if you can reach back out. Thank you so much.

Read more
Anne Caunga

OneCause Review

2018-07-20

Pros

It supports every detail that we need for our activities.

Cons

For now, I enjoy all the features that this software include. Maybe for future upgrade, decrease reloading process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anonymous
(Fund-Raising company, 51-200 employees)

Good Option for Mobile Bidding

2019-03-05

It was a good initial foray into mobile bidding for the silent auction at our fundraiser, but we did not use them again the next year.

Pros

BidPal (now OneCause) fit the bill at the time.

Cons

If a winning bidder changed their mind, the item automatically reverted to the next highest bidder and charged their card.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott Brannon

Best Option I Have Used

2019-01-31

Their customer support when I had questions was on top of it.

Pros

Saved a lot of time and stress during the planning and execution process. The reporting was thorough and the Board loved the reports I printed.

Cons

I wish all of their products were combined into one log in, but I hear they are working on a new platform to bring all their products under one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Molly Farmer

My organization had a great experience with the One Cause software. We look forward to continuing!

2018-05-15

Pros

Our event attendees loved bidding with One Cause on their mobile devices.

Cons

There is a lot of good information on the site to sift through, but sometimes without some guidance from support it can be a bit difficult to track down exactly what you're looking for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ken Holec

Super for Seniors

2017-03-21

Both the back end setup effort as well as front end bidder interface were very intuitive and our tech challenged community excelled with BidPal.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michelle Go-Lai

BidPal support of SSSAS Annual Gala and Auction

2017-04-03

The features and functionalities offered in mobile bidding enabled us to significantly increase auction proceeds from the year before.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more