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bike.rent Manager Features

Features Summary

Functionality

4.5

/5

74

Total features

34

1 categories

bike.rent Manager features

API
Activity Dashboard
Alerts/Notifications
Availability Management
Barcode/Ticket Scanning
Calendar Management
Contract/License Management
Credit Card Processing

Common features of Rental software

API
Accounting
Activity Dashboard
Alerts/Notifications
Availability Management
Barcode/Ticket Scanning
Calendar Management
Contract/License Management

Price starts from

779

Per year

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

74

Price starts from

779

Per year

Total Features

34

Unique features

  • Inspection Management

Functionality

4.6

/5

709

Price starts from

35

Per month

Total Features

106

Features in Common

30

Unique features

  • Order Fulfillment

  • Barcode Recognition

  • Item Management

  • Warehouse Management

Functionality

4.3

/5

952

Price starts from

20

Per month

Total Features

81

Features in Common

22

Unique features

  • Real-Time Data

  • Multi-Language

  • Drag & Drop

  • Campaign Management

Common bike.rent Manager comparisons

bike.rent Manager logo
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bike.rent Manager logo
Goodshuffle Pro logo
bike.rent ManagervsGoodshuffle Pro
bike.rent Manager logo
ADVANTAGE 365 logo
bike.rent ManagervsADVANTAGE 365
bike.rent Manager logo
Checkfront logo
bike.rent ManagervsCheckfront
bike.rent Manager logo
EZRentOut logo
bike.rent ManagervsEZRentOut
bike.rent Manager logo
Twice Commerce logo
bike.rent ManagervsTwice Commerce

Reviewers who mentioned features said:

JM
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Jonny M.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good software, essential to our business

Reviewed 4 years ago

I spent a great deal of time researching POS/Asset allocation systems and came accross BRM a few years ago. [SENSITIVE CONTENT HIDDEN] sorted us out and we have used it ever since. It seems to have grown much larger which is great too see. Great for small firm and larger fleets. We have 50-100 bikes dependent on season and works well, they have scope for larger fleets 1000+ too I understand.

Pros

So much customization and features available, we use only a small amount of the functionality. Online Booking, Digital Waivers, Mechanics records, Rental Bike Allocation- its all there. It is integral to how our systems operate and we love it. We can accurately see how many rental bikes we have available, or hired out (and to who). Reports with statistics great too- as well as customers signing in on Tablets. We have recently moved our Online Booking to Bike Rental Manager (was with Rezdy before) but have made it work with BRM and it is great, can highly recommend. We also link it with Lightspeed POS system which is helpful.

Cons

Not a huge amount. New features sometimes take a bit of getting used to for the staff, but it is all there to make the system better so we lean to roll with it (and of course it is actually better than the older version)

Vendor response

Many thanks, Jonny, plenty of exciting new things on the BRM horizon too! I'd like to add that you've always been a pleasure to work with. Best of luck for season ahead.

MC
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Matt C.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Essential addition

Reviewed 3 years ago

Overall my experience has been excellent, [SENSITIVE CONTENT] has either helped where required or directed me to the appropriate person or link. Any tickets raised have been resolved in very good time.

Pros

The accurate usage data was lacking before, we can accurately price bikes at the end of their use on our fleet. Maintenance records mean no more paper or excel! A massive reduction in man hours. Online booking has transformed our hire business.

Cons

For want of a better way of saying it, a grasp of tech makes the setup easier. All covered in help topics and with support. Its easy to get going and navigate but if you are capable with tech and back office of various software you would be much quicker. Nothing off putting but an honest reflection from someone that's about a 6/10 on the tech capability.

Vendor response

Hi Matt, many thanks for your kind words and feedback. We will continue to make improvements to functionality and usability and have some very exciting changes coming soon.

RD
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Rachel D.

Recreational Facilities and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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YEP! YEP! And definitely YEP!

Reviewed 2 years ago

Again the simplicity of use and that everyone can access it to take over any hire as its status is clear. Therefore there is no confusion where and how and when and who did and or didn't do. The best thing that customer are able to hire AND pay directly online. Magic! A real time-saver.

Pros

BRM is a real time-saver. Worth every dollar. It is easy to understand and navigate. Each state of the hire transaction is clear for both parties - the retailer and the customer. Easy to see whether or not the transaction was paid and how it was paid. We love the easy collaboration with Lightspeed.

Cons

As any other apps it just takes a while to get used to it and to set it up properly. The training of the team and to make your team use it is always the hardest part which has nothing to do with the software at least not with an easy to use software such as BRM. It has to do with human nature not to want to deal with new stuff :)

JC
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John C.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BRM - great product and excellent customer service

Reviewed 9 months ago
Pros

Overall it's a great management system for our bike fleet , good functionality and excellent client support

Cons

BRM is responsive to client suggestions and requests and they are continuely upgrading the software and adding new features. A mobile app would be a good addition

Vendor response

Dear John, Thank you for your valuable feedback about our software. We're delighted to know that you found our software's functionality and our excellent client support to be user-friendly and efficient. Your insights are important to us, and we would be grateful for any additional feedback you could share. Your time and effort in writing this wonderful review are truly appreciated! We are committed to continuous improvement and look forward to enhancing your experience even further. Best regards, The BRM Team

DT
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Dan T.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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River Riders 'Powered by BRM'.

Reviewed 3 years ago

I'm happy with the increase in capabilities and potential of BRM for River Riders. Based on this I'm confident we can continue to grow our rental operation with BRM.

Pros

BRM to Stripe to XERO(accounting software) integration made book keeping much more efficient and online payments increased. When given the option to complete a booking form or express booking via BRM the majority of customers choose to use BRM

Cons

Training staff how to make manual bookings and use brm. Setting up bike servicing processes. Glitches with loading the app. Limited functionality on mobile device.

Vendor response

Many thanks for your kind words and feedback. We are continuing our development of BRM features and usability improvements and are committed to helping all our customers be more successful in their rental operations. Some exciting stuff coming up in the next 6 months!

HD
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Helene D.

Sporting Goods, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Exceptional Rental Management Software

Reviewed 4 years ago

We have been BRM customers for over 3 years now and have watched an already great product grow tremendously. Recent improvements in their 2.0 framework have made the setup and implementation as well as the every day use both for the customer and service shop associates much simpler and more intuitive. BRM's customer support is exceptional and is always very diligent and quick about assisting with any setup needs we may have or issues we may encounter. Additionally, their team is very receptive to feedback and feature requests/ideas for improvement. We truly feel like a partner rather than just a customer and that has greatly influenced our decision to keep renewing the product year after year.

Pros

BRM is a fully-functional rental software management tool that fit the needs of our growing multi-location business. Shop setup is very simple and straightforward and adding products, descriptions and images is quick and intuitive as well. The tool has many powerful features such as: at-a-glance reservation dashboard; customizable online booking tool; add-on item management; kiosk mode for in-shop customer self-service; multi-location asset catalog; asset packaging; asset delivery management capabilities; inventory tracking through the rental lifecycle (ie. on order, available, broken, sold, etc.) .

Cons

BRM is incredibly rich with features and for most of the key functional areas the UI is very intuitive, especially in their new 2.0 framework, however, there are still some areas that could use some more attention as it relates to ease of use. Many features still have yet to reach their full potential such as product packaging, seasonal rentals, and delivery functionality, though BRM is constantly adding new functionality so I hope to see these things develop further soon.

JC
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Jon C.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bike Rental Manager. Allows our small family business to operate like a large corporate outfit.

Reviewed 3 years ago

We have had a couple of small issues along the way but both times IT support have been phenomenal, resolving issues very quickly and explaining the reason the faults occurred. This is a very strong reason alone we continue to use BRM.

Pros

We use BRM simply because it offers the easiest way to run our bike hire business the most efficient way possible. From a copy and paste integration into our website to allow for online bookings and payments to inventory management and maintenance abilities. Without these functions integrated into one platform we would have to create and manage multiple spreadsheets and diaries. We are a small family run business and BRM allows us to be agile by keeping operations simple but offers our customers a level of professionalism expected from a large corporate outfit.

Cons

I would like more functionality within the reports section. Would like to be able to pull data on cost per asset. cost vs revenue per asset line. Also you cannot report a service entry without the service level resetting to 100. For instance if I had to change an innertube and add cost of part an time, I wouldn't necessarily need to do a service at the same time but if I add it to the system it will reset the service points.

Vendor response

Hi Jon, many thanks for your review. Love the comment about being able to operate like a large corporate outfit. From when I had my own little bike shop that was the vision - to provide great a platform for all bike stores - of any size. Plenty more exciting things coming soon!

LL
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Lisa L.

Sporting Goods, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bang for buck

Reviewed a year ago

Absolutely essential to the success of this business, we use what works and this definately does a stellar job for inventory control of rental fleet and booking reservations.

Pros

This software is an absolute game changer for bike rentals giving you control over your numbers booked as you go, it keeps data on the cloud so it is current which means I can access from anywhere and get my answers. I work from home sometimes and I can use this on any computer I like.

Cons

When they do updates, I tend to find the glitches.

Vendor response

Dear Lisa, Thank you for taking the time to share your feedback with us. We greatly appreciate your positive comments and insights into your experience using our software. We're thrilled that our software has been a game-changer for your bike rental business. Providing real-time control over bookings and storing data in the cloud for accessibility from anywhere are our platform's core features, and we're glad to hear that they've benefited you. Thank you for choosing us, and we look forward to continuing to serve you and support your business's success. Best Regards, BRM Team

JW
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Jon W.

Sports, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bike Rental Manager Best System for Rental Companies

Reviewed 3 years ago

BRM is an invaluable asset that has helped us greatly increase our efficiency and bottom line. We have used three other competitor systems over the last three years and BRM is hands down the best, user friendly rental management system we have. I cannot say enough about the FAST, efficient customer service they provide. This system is priced right, effective and very profitable. We just had a 61 percent sales gain and BRM is a big part of our success. They arm you will of the tools necessary to be successful.

Pros

Users love the easy, friendly look. This system offers me everything I need.

Cons

There really are not any cons with this system. They have done a great job.

Vendor response

Hi Jon, many thanks for the great feedback. We really do strive to help our customers be more successful, so this is great to hear.

AD
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Anthony D.

Recreational Facilities and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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BRM review

Reviewed 3 years ago

It's been good

Pros

Jeremy is great, he is a lot of help and super quick to fix any issues.

Cons

Reporting features could definitely have more data, and the reservations page could use some help to make sure times update correctly.

MN
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Mike N.

Sporting Goods, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BRM for granular level management of your rental fleet

Reviewed 4 years ago

Bike Rental Manager has changed the nature of my business. The team at BRM is responsive and helpful. The product is improving weekly. I would recommend it.

Pros

BRM has allowed me to have complete control over my rental fleet. No more guessing which bikes are supposed to go where, no more overbooking, no more angry customers.

Cons

BRM is going through some major updates and improvements. The team at BRM is so fast that sometimes the updates catch my employees off guard. Getting this level of detail and control can create complexity in the user interface, and while there is consistent improvement in the product , you need daily exposure to the system and UI to be proficient.

JG
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Jillian G.

Sports, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BRM User

Reviewed 3 years ago

The customer service, response times, etc. are amazing - 10/10

Pros

It is very customizable, and the learning curve was fairly simple.

Cons

No real con's... In my business I do not use the software to its full potential. In that, I think sometimes I miss some of the ways to make shortcuts or 100% understand the workings of the software.

Vendor response

Many thanks Jillian! here's to a very successful 2021! best, the BRM Team.

jP
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jordi P.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best suited solution for our scooter rental business

Reviewed 4 years ago

The overall experience is excellent. It makes my life easier. Our business is very small for now, but we hope it will grow and feel BRM will be a key tool enabling that growth. When we started last year we sought the best possible solution to start our rental business on solid IT foundations. BRM has proved to be the right choice.

Pros

It integrates bookings, inventory management and reporting in a way that is suited to our business. It is easy to use and reliable. Customer support is reliable too. They are also striving to improve and add features continuously.

Cons

I would very much like them to have a mobile app from which to control the backend of my business.

RB
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Robert B.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software

Reviewed 4 years ago

Very good and helpful

Pros

They put a lot of thought in it and it’s highly customizable to your needs. New features are implemented every year

Cons

It’s hard to get into. Might be solved due to version 2.0. Some system issues occasionally cause problems. 99.9% of the time it works perfectly fine but these 0.01 are still an issue sometimes. (Caused double booking recently - but we are optimistic that these problems will be solved in the future)

FJ
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Franny J.

Recreational Facilities and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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3 Years of shopping for the right platform, we finally found what actually works.

Reviewed 3 years ago

Professional, pleasant and the guys are very patient.

Pros

We love how user friendly BRM is. We can access the system from anywhere at any time. Customer service is the best part about BRM. Knowledgeable, kind and actual users assisting us- it makes all the difference to have [SENSITIVE CONTENT] helping us with things that he's actually encountered and resolved.

Cons

daily totals don't seem accurate. When looking at the "TODAY" list the totals change and are not what we want to see.

Vendor response

Many thanks, Franny. Yes, we often hear the 'finally found what we're looking for' statement. Really appreciate your feedback and review. We are working on many more very exciting improvements and features.

FF
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Filippo F.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I like it

Reviewed 4 years ago

the new version has simplified all the management of personal data and configuration. Obviously there were some bugs, which would have made it difficult to use if this hadn't been a year with few orders due to lock downs

Pros

Perfect for bicycles rental shop. The management of deliveries, at least in my fundamental case, is unfortunately a separate module (this is the reason for the 3 stars on functionality)

Cons

on smartphone (ANDROID) it cannot be used, fields are missing and the screen does not scroll

BJ
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Ben J.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and lots of features

Reviewed 3 years ago

We use it, love it and love seeing new feature pop up. Instant chat customer service would be great! Very happy with thenproduct

Pros

Was of use, click and drag, inventory input

Cons

Blocking out no hire days on bikes loop, online booking system has to many sliders to interstate onto a mobile device

Vendor response

Hi Ben, many thanks for your feedback and review. Many improvements to service and features are in the pipeline to be announced shortly.

JM
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Jean Michel H.

Sports, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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France Bike Rentals

Reviewed 4 years ago

Bike Rental activity requires a tool like Bike Rental Manager. At the level we're working it would be impossible to work without such a tool.

Pros

This software is exactly what we need for managing our bike rental activity. In my opinion it is the only very specific software on the market, built for bike rental purpose.

Cons

Nothing that we don't really like in Bike Rental Manager.

BC
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Ben C.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for bike rental

Reviewed 3 years ago
Pros

Good Value, does all the essentials very well, very responsive support team

Cons

Admin user experience could be improved in places, but we are seeing improvements on a regular basis Would like to see integration with third party booking (booking.com, tripadvisor, airbnb etc.)

Vendor response

Hi Ben, many thanks for your kind words and feedback. Yes, as you say, we are making improvements all the time, and in fact are growing our engineering team to move even faster. best, the BRM Team.

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Kevin W.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Updated Review

Reviewed 4 years ago

I am unable to update my previous review but I need to make sure future buyers have good info. BRM did provide a full refund of my purchase. I have been following the release of 2.0 in which it is apparent they have fixed the issues with customers booking from their mobile devices. I have since used competing products and am confident BRM is the best software for multiday rentals. The back end of...

Pros

Customer Service. Best rental software for multiday Rentals and links with Lightspeed.

Cons

I had listed cons in my last review but they have since been addressed or in the process of being addressed with their BRM 2.0.

Vendor response

Thank you Kevin.

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Marco M.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Thank you BRM

Reviewed 2 years ago

I'm more than satisfied with BRM!

Pros

Our Bike Rental management went from paper only to BRM and it simply changed everything inside our office.

Cons

I'd like to have more possibilities with extras (price/availability).

ID
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Ignacio D.

Sports, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool

Reviewed 3 years ago

Great experience overall. BRM gets your operations easy and simple. 100% recomended if you want to get your rental business to the next level.

Pros

BRM gets our operations much easier than it was before. The shared inventory between on-line and in store gear is a key tool to be able to rent on-line without compromising our operations.

Cons

There is no local on-line payment processor for my country (Chile). It gets us a lot of work manually processing reservations

jp
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jerom p.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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musette

Reviewed 4 years ago

good

Pros

easy to use, easy to explain to staff, swapping bike is easy,

Cons

the activity solutions, i would like the pricing is different then the normal bike rental

MW
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Matt W.

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bike Rental Manager: Covid 19 response with added benefits

Reviewed 4 years ago

I chose BRM as we needed an on-line booking system to replace the more informal, manual booking system that we operated pre pandemic. Our visitor centre was shut and the staff who would normally take bookings were furloughed. Although driven to adopt such system by necessity, we keep finding benefits every day. From having contact details to reunite lost property with it's owner to having bikes available and ready for the customer when they arrive. It is still early days, but I am looking forward to reviewing trends when there is more data to analyse.

Pros

There are many features that I could choose. I would say the most useful feature is the saving in time on bookings. I do not have the staff levels that I once had and this has been a life saver.

Cons

It took me a little while to get my head around the hierarchy of the items.

PS
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Philip S.

Entertainment, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good with some potential improvements

Reviewed 3 years ago

Good from desktop but weak from Smart Phone

Pros

Affordable and inventory very easy to update

Cons

Smart phone compatibility issues as my business is based on mobile deliveries