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bike rentals with frictionless software

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bike.rent Manager Pricing

Pricing overview

Value for money rating

4.6

/5

74

Price starts from

779

Per year

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

It is also available at $89/mo and $149/mo. Billed annually.

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Reviewers who mentioned pricing said:

BL
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Bill L.

Retail, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Find another rental software company

Reviewed 4 years ago

We paid for the service. There were issues in communication. Both parties were trying to contact each other but things weren't coming together. Likely due to the big time difference. By the time we were actually getting somewhere communication wise we were already in our busy season and didn't have time to implement the system. We were assured (in writing) that we could start the system where we left...

Pros

It seemed like it was going to be an affordable, quality product. It seemed to have all the functionality we were looking for. Additionally, there are not many other plug-in bike rental software companies for Lightspeed, but Im sure that is changing quickly.

Cons

The people behind it. The [SENSITIVE CONTENT HIDDEN] was unfriendly and unyielding in his pursuit to make a buck and not follow through with promises one of his employees made to us.

Vendor response

I am very sorry to see that you felt it necessary to leave a second review despite not being a customer of BRM since April. As mentioned in response to your last review, we have received overwhelming positivity from our customers regarding the training and onboarding options available. In this instance, we believe we went above and beyond offering dedicated 1-1 time to set up your store, countless...

MC
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Matt C.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Essential addition

Reviewed 3 years ago

Overall my experience has been excellent, [SENSITIVE CONTENT] has either helped where required or directed me to the appropriate person or link. Any tickets raised have been resolved in very good time.

Pros

The accurate usage data was lacking before, we can accurately price bikes at the end of their use on our fleet. Maintenance records mean no more paper or excel! A massive reduction in man hours. Online booking has transformed our hire business.

Cons

For want of a better way of saying it, a grasp of tech makes the setup easier. All covered in help topics and with support. Its easy to get going and navigate but if you are capable with tech and back office of various software you would be much quicker. Nothing off putting but an honest reflection from someone that's about a 6/10 on the tech capability.

Vendor response

Hi Matt, many thanks for your kind words and feedback. We will continue to make improvements to functionality and usability and have some very exciting changes coming soon.

JC
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Jon C.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bike Rental Manager. Allows our small family business to operate like a large corporate outfit.

Reviewed 3 years ago

We have had a couple of small issues along the way but both times IT support have been phenomenal, resolving issues very quickly and explaining the reason the faults occurred. This is a very strong reason alone we continue to use BRM.

Pros

We use BRM simply because it offers the easiest way to run our bike hire business the most efficient way possible. From a copy and paste integration into our website to allow for online bookings and payments to inventory management and maintenance abilities. Without these functions integrated into one platform we would have to create and manage multiple spreadsheets and diaries. We are a small family run business and BRM allows us to be agile by keeping operations simple but offers our customers a level of professionalism expected from a large corporate outfit.

Cons

I would like more functionality within the reports section. Would like to be able to pull data on cost per asset. cost vs revenue per asset line. Also you cannot report a service entry without the service level resetting to 100. For instance if I had to change an innertube and add cost of part an time, I wouldn't necessarily need to do a service at the same time but if I add it to the system it will reset the service points.

Vendor response

Hi Jon, many thanks for your review. Love the comment about being able to operate like a large corporate outfit. From when I had my own little bike shop that was the vision - to provide great a platform for all bike stores - of any size. Plenty more exciting things coming soon!

sw
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samuel w.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A reservation system as near to perfect as you can get

Reviewed 4 years ago

Since we started working with them it's been nothing but a pleasure. Very professional. Very reactive and ready to help and software that suits our every need.

Pros

The development team is reactive. The software is easy to learn and use. The price is very affordable for what you get.

Cons

There is nothing I don't like. It suits us perfectly.

BC
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Ben C.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for bike rental

Reviewed 3 years ago
Pros

Good Value, does all the essentials very well, very responsive support team

Cons

Admin user experience could be improved in places, but we are seeing improvements on a regular basis Would like to see integration with third party booking (booking.com, tripadvisor, airbnb etc.)

Vendor response

Hi Ben, many thanks for your kind words and feedback. Yes, as you say, we are making improvements all the time, and in fact are growing our engineering team to move even faster. best, the BRM Team.

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Marco M.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Thank you BRM

Reviewed 2 years ago

I'm more than satisfied with BRM!

Pros

Our Bike Rental management went from paper only to BRM and it simply changed everything inside our office.

Cons

I'd like to have more possibilities with extras (price/availability).

jp
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jerom p.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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musette

Reviewed 4 years ago

good

Pros

easy to use, easy to explain to staff, swapping bike is easy,

Cons

the activity solutions, i would like the pricing is different then the normal bike rental

PS
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Philip S.

Entertainment, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good with some potential improvements

Reviewed 3 years ago

Good from desktop but weak from Smart Phone

Pros

Affordable and inventory very easy to update

Cons

Smart phone compatibility issues as my business is based on mobile deliveries

JM
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Jeff M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great solution for bike shops

Reviewed 8 years ago

We're a small shop but do a big rental business. We really needed a comprehensive system that was within our price range, and BRM was the answer. We've been using it for a year now and it has improved our efficiency greatly, plus the Online Booking Wizard has reduced our workload tremendously. I was going to give only 4 stars for ease of use, but I have to say that simplicity hinders flexibility;...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Jeff, many thanks for the kind words, and great review. We've got some good innovations coming for 'ease of use' too, to try and earn a real 5*!

LY
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Luke Y.

Renewables & Environment, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Got me up and running fast

Reviewed 7 years ago

It's been great and now I get the hang of it I find it very easy and reliable. No paper or fuss. Keeps track of all my bookings. Easy to edit. Stoked to work with you folks. Looking forward to automation!

Pros

User friendly, customisable. Response rate. Backup. Pricing. Online booking system for mobile

Cons

Sometimes confusing