BOSS811 Reviews - Pros & Cons, Ratings & more

Motive

Cartegraph Asset Management

MaintainX

UtiliSphere

Kahoot!

BOSS811 is Cloud based One Call  Locate Ticket Management Solution to manage excavation requests. BOSS811 is easy to use and enables Municipalities, Utilities and Locators increase efficiency and reduce cost. Features include Ticket Mgmt, Routing, Facility Mapping, Mobile Apps, Dashboards .

BOSS811

Android

Linux

Web-based

Windows

iPad

iPhone

Damage Prevention Manager

We love that the BOSS811 team is constantly improving their system and always provide great feedback anytime I have a question.

Manager of Damage Prevention

The cost savings and visibility that this brought into our organization that displays real time locate activity has been amazing. The customer service and agile deployment of solutions is top notch.

Sr. water utility worker

Fantastic experience, Great staff that is full of knowledge about the 811 process.

Water Manager and Field operations

We have been thrilled with our experience with BOSS811, their team has been so understanding of our communities needs and has worked with us each step of the way to achieve our goals.

Operations Manager

BOSS811 has greatly improved our ability to track and mange our locate tickets tremendously and the transition to this software was very easy.

Director of Engineering Services

We had a glitch with our setup which resulted in lost tickets over the course of two days.

GIS Supervisor

The inability to prevent somebody from reopening a ticket by simply replying to email.

Great integration with google maps and gps functions. Easily allows the ability to attach pictures, notes and maintains a history of all activity.

Construction Coordinator

It is user friendly and customer support is always helpful.

VP Operations

Had a few hits lately where either the excavator or our locator "assumed" where the property ended and they were wrong on tickets saying "Locate Entire Property.

USA Locator

Easy to learn, help desk responsiveness. Suggestions are implemented as requested.

Owner

It is very user friendly to use, very easy to train new employees.

Coordinator

I like the easiness to maneuver thru the program - very self explanatory. Suggestions are listened to and system updates/upgrades all the time.

Office Clerk II

Ease of use for employees who are not very tech savvy.

The integration with ArcGIS which helps GIS integrate its maps.

Sr. Distribution Supervisor

We had a business need to replace a legacy ticket management program with an extremely aggressive schedule.

President

Easy to implement and use- required minimal training by staff.

We had invested thousands trying to get our internal Ticket Management System updated. The project was over a year behind and well over budget.

WebTMS

Membership Integrity System

Adobe Acrobat Reader

Easy to use and administer product

Thrilled to be apart of the BOSS811 team

Overall my experience with BOSS811 has been amazing. The platform is user friendly. We are notified in a timely manner in which contractors are impressed on how fast we are responding to our locates.

BOSS811 is AMAZING

Good.  Eliminated recurring charges for landlines, fax machine and supplies.

A step in the right direction

I oversee the data, 811 centers and related aspects of our damage prevention and public awareness efforts.  The BOSS811 system makes my job easier, allows me to stay organized and in compliance.  We had function requests such as tickets near me feature and enhancing the manifest - the team was able to create that quickly and it performs very well.

Extremely Helpful Tool for both damage prevention and public awareness

Everyone from Boss811 wants to help us and deliver an excellent product. Our users are all big fans of the product and know we can rely on the system to work exactly the way we created it.

Large Gas and Electric Utility loves using Boss811 

I am a supervisor and work closely with the locaters and am using the Boss system daily

Boss is BOSS!!!

So far my Experience has been an enjoyable one.

Highly recommend

My experience with the Boss 811 software & team overall has been a positive one.

CNP Admin Review

Great experience overall. Would highly recommend for anyone in the industry.

Boss811 is the boss.

BOSS811 has greatly improved our workflow and record keeping for performing our locating efforts.

BOSS811 is a breakthrough

Boss811 Rocks!

I use BOSS811 on a daily basis to manage locate tickets and workflow

Great Product

I would recommend BOSS811 to anyone on the fence.  Give it a try.

BOSS811 Review

The Boss team is extremely helpful and responds quickly.

The Boss team is great to work with.

Fantastic experience, Great staff that is full of knowledge about the 811 process

Great service

Great solution 

BOSS811 has greatly streamlined the complicated MissDig reporting process.

Highly recommend BOSS811

Simple to use interface which makes it easy to navigate.

Win for Boss

Overally it has been positive and I appreciate how helpful BOSS support is.

Would Recommend for 811 Solutions

Great experience, easy to work with the team at BOSS811  

BOSS 811, it works great for my team 

We had invested thousands trying to get our internal Ticket Management System updated.   The project was over a year behind and well over budget.   We pulled the plug on the programmer and went with Boss811 instead.  Should have done it a year earlier.

BOSS811 Reviews (2025)

Suggested alternatives

Pros and cons

52 reviews