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Bouncy Castle Network Logo

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Booking and diary management system

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Bouncy Castle Network Features

Features Summary

Functionality

5.0

/5

75

Total features

8

1 categories

Bouncy Castle Network features

Contract/License Management
Equipment Rental
Inventory Management
Multi-Location
Online Booking
Recurring Rentals
Reservations Management
Scheduling

Common features of Rental software

API
Accounting
Activity Dashboard
Alerts/Notifications
Availability Management
Barcode/Ticket Scanning
Calendar Management
Contract/License Management

Price starts from

14.99

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

5.0

/5

75

Price starts from

14.99

Per month

Total Features

8

Unique features

  • Recurring Rentals

Functionality

4.6

/5

710

Price starts from

35

Per month

Total Features

106

Features in Common

7

Unique features

  • Shopping Cart

  • Client Management

  • eCommerce Management

  • Customizable Branding

Functionality

4.3

/5

957

Price starts from

20

Per month

Total Features

81

Features in Common

3

Unique features

  • Customer Database

  • Lead Management

  • Email Templates

  • Channel Analytics

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Reviewers who mentioned features said:

AM
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Andrew M.

Entertainment, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My Profits Inflated, Just Like my Bouncy Houses

Reviewed 3 years ago

It was hard in the beginning to learn the system and hard to migrate my products and settings over from a previous provider. It is genuinely a case of 'you reap what you sow'. If you're willing to put the effort in you'll realise the potential. There's no magic button though. Now that I'm fully migrated and familiar with the software, my business has grown (even during a pandemic). Credit must be given to BCN Customer Support who are on hand to help you through the tricky bits and help you personalise your website and booking integration. For out of hours support there is a popular Facebook group populated by fellow hirers who can give peer to peer support.

Pros

BCN is more than a website, it's a whole business management system. Your customer will see a slick and professional website with live reservation checking and online booking, but the [SENSITIVE CONTENT HIDDEN] sees a backend system which manages the whole booking process from ranking well on Google, through the booking process onto pre-delivery email and SMS notifications to your customers, online payment, picking sheets for drivers and onto the newer features like route planning and e-signature waiver signing. At its core is a software package developed by someone who traded in the leisure sector for years and understands the needs of fellow hirers.

Cons

Learning any new software package can be daunting and BCN is no exception. It is a feature-rich package, with many settings to personalise, some of which won't be applicable to you. Give yourself time to learn the system. You'll get there.

Vendor response

Thank you for taking the time to leave such a detailed review. Your feedback has been excellent in helping BCN create new tools and test them for bugs. We're looking forward to big feature releases coming very soon.

MP
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Mark P.

Events Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great low cost investment with huge upside in features that benefit the user.

Reviewed 3 years ago

BCN completed most of our circle of needs within one program. It brought our website into a backend interface for on-line ordering and payments which we didn't have before. A more easily maintained website structure, active support and insight to our assets that the customer searches on line that is captured. This helps us know what is hot and when, what items are more popular or needing to add to our inventory. For the first time we have the data points to show it instead of best guesses.

Pros

When it's a full package it gets hard to define what you like the most because they simply all work hand-in-hand. That's the way software should work. But to name a few features; having complete control over most all of the features of the assets loaded. The dashboard and stats page with quick views to critical company information, orders, website visitation, hits on assets etc. Also, how easy it is to make changes to your assets and features that define the company personality. Then there simply is no denying the cost of the program to the user. At a small monthly price for lifetime, with built-in modifications that just keep coming is really a "no-brainer".

Cons

Only a few cons to be honest but something I can deal with. I would have liked to have seen more "daily user" training that was scripted out. While BCN's customer service is second to none, for me anyway, I like to have a resource for things like, canceling an order, or what feeds the dashboard etc. Then having a little better reporting as we have to run separate reports - nothing allowing to customize certain criteria if you are used to seeing it with another program. Then lastly, website traffic visibility. While you can see how many people are on your website there isn't any tracking to it. That is another external program.

Vendor response

Thank you for your review. We're really pleased that our service has worked for your business and we hope our team can keep your business moving forward.

VM
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Victoria M.

Entertainment, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent customer service

Reviewed 2 years ago

The customer service is excellent. I’ve asked A LOT of questions and always had a courteous response, which isn’t always the case with other companies/ businesses but with BCN it has been exceptional.

Pros

The website has a lot of functions which is great!

Cons

I don’t understand why we have a space for customers home address and venue. I feel it’s quite a lot of work to add a product to the website as well, especially from a mobile device. This could just be as I’m a novice with the website and it could change as time goes on.

Vendor response

Thank you for your review, we appreciate you taking the time.

SE
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Spencer E.

Recreational Facilities and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Scalable software that delivers

Reviewed 3 years ago

More than just a CMS, this company is a strategic business partner.

Pros

Google friendly and well written enables best return on investment for effort in ranking well.

Cons

I didn’t find it sooner. There’s no fault I can find. Perhaps an API for third party integration, but it would be such a far edge case for no real business requirement.

Vendor response

Thanks for the taking time to leave BCN a review Spencer, we really appreciate your input and support over the years!

TJ
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Tiffany J.

Events Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Software for the party entertainment industry

Reviewed 3 years ago
Pros

The easy navigation on the backend, the clean and fun look on the front-end of the website. How SEO is automatically build in and how modifying the site is literally a click of a button

Cons

The thing I thought BCN didn't offer, I actually didn't know how to use the feature and they did offer it, so at this time, every feature works perfect

Vendor response

Thank you Tiffany. We are creating a detailed Knowledge base where loads of additional information will be available for those advanced tools :)

MT
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Michael T.

Events Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Moonwalk Place, BCN Review

Reviewed 3 years ago

The number one issue that BCN has resolved is keeping up with available inventory. I don't have to flip thru a notebook to see if something is available. It also helps with marketing and delivery organization.... , just waiting on that pro app. !!

Pros

The product is mostly easy to use . I like the wide variety of templates to choose from. Custom support is great. They will spend as much time as needed to help with your issues.

Cons

After you select your event date and a category, it shows what's available. It would be nice if it showed the booked items as well just just faded out, or maybe "booked" across the front. This would allow customers to see what you have for future bookings or maybe they will select a different date to have that item. If I was a customer and only seen one or two items available, I may use someone...

Vendor response

Thank you for taking the time to leave BCN a review. We really appreciate your time Michael.

AB
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Amy B.

Events Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exceptional Program & Management!

Reviewed 3 years ago

[SENSITIVE CONTENT HIDDEN] and his team have taken my business to the next level with designing my webpage and getting it off the ground. My website was almost non-existence within 24 hours it went live and was so everything I wanted my business to peruse. The webpage was bright, colorful, welcoming and user friendly. I am so glad I joined BCN. The backend platform is so easy to utilize. I recommend them to all my colleagues in the market.

Pros

I love that BCN is supportive and attentive to details. Especially the needs and wants of their customers. The team at BCN is always welcoming to input and ideas. If issues arise they are always on stand by to get them resolved quickly without hesitation. Not to mention the quality of their services for the price. From the webpage designs to record timing on launching the websites. BCN blew me out of the water with their impeccable service.

Cons

The time difference between the UK and US. Also wish they offered the marketing material options like they do in the UK for us in the US. Like T-shirt’s, business cards, etc.

Vendor response

Thank you for your amazing review Amy. Once we are past COVID and back in the US, setting up a print department will be a top priority.

AA
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Anthony A.

Entertainment, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Event Rental Software

Reviewed 3 years ago

My overall experience has exceeded my expectations, I have 0 complaints. My business never skips a beat now that I’m using the Bouncy Castle Network Software.

Pros

Being in the event rental business you have to be well organized, never overbook, and sure to never miss a delivery date. BCN gives me a piece of mind by keeping track of my inventory, booking my events online, and sending out emails for me. I’ve tried two other well known software companies and they both failed me . I’m very happy with my experience at BCN, and I highly recommend this product. Customer service is excellent, speedy, this is definitely a five star company.

Cons

BCN is originally from the UK so when they started to service the United States I had to work with customer service after houses, however that has since a changed now that they have reps in the US. This was really not a big deal at all because any email request that I made was taken care of immediately by the time I opened for business the following day.

Vendor response

Thanks for your review Anthony. You'll be pleased to know that we are recruiting additional members for the support team, so we can offer extended hours of phone support.

MF
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Mandy F.

Entertainment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pelican review

Reviewed 3 years ago

Any issues have been swiftly dealt with and constant quick response to messages, even after hours which was always very much appreciated

Pros

Everything! The fact that it is constantly updated, leading the charge and totally innovative. Extremely easy to use with superb back up and customer service.

Cons

Too few options for multi day hire. Limited options for high quantity assets like party hire and difficult to search user log. Limited opportunities to research individual stats.

Vendor response

Thanks Mandy, we appreciate your feedback. We're going to be working on lots of new features which should fill in those small functionality gaps.

SP
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Stuart P.

Recreational Facilities and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent software

Reviewed 3 years ago

Being able to have a new fresh website and being able to take online bookings and payments.

Pros

Being able to book online and take online payments. All in one cost for website software and they make it easy for you.

Cons

Updates are rolling out all the time which updates everything you could wish for.

Vendor response

Thanks for putting your trust in BCN Stuart, we really appreciate your business.

JF
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Justin F.

Events Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Justin case party rentals review

Reviewed 2 years ago

Amazing.

Pros

The team does almost everything for you and anything you can't do they will help. You don't need to be a designer to use bcn.

Cons

I hate typing descriptions but they do make it easy.

Vendor response

Thank for your review Justin

LA
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Lopez A.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Investment For Your Time and Business

Reviewed 2 years ago

10/10 All needs covered

Pros

The booking online system helps me manage a very busy lifestyle. We take bookings easily online, add, amend and remove products easily, easily access booking data and more.

Cons

I love everything about the software. Nothing to change from me

Vendor response

Thank you for your review - we really appreciate it.

RP
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Raymond P.

Environmental Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Software! Absolute Game Changer

Reviewed 2 years ago
Pros

The features in Bouncy Castle are so much a game changer I'm looking at double and potentially even triple my previous year profits! Bouncy Castle has made the management side so much more better I actually enjoy it now!

Cons

The initial setup is a little time consuming, but what is reward without effort?

Vendor response

Thank you for your kind review and we are really pleased our system is working well for your business.

CD
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Cameron D.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Party Rental Software Out There!

Reviewed a year ago
Pros

The customer service has been nothing short of amazing. They continue to help me perfect my business and take it just as seriously as I do, for each individual client of theirs.

Cons

I really have no complaints about the software.

Vendor response

Thank you for your kind review,