Brilliant Directories vs ACS

Connecteam

Raklet

ToucanTech

An all-in-one employee app that's both powerful, affordable and easy to use, especially for the mobile workforce.

Raklet is a community management platform which offers tools like unlimited contacts, automated messages, online payments, event ticketing, advanced reporting, custom forms and pages, and more. Raklet is accessible on any internet-enabled mobile and desktop device.

ToucanTech is an all-in-one community management software that helps businesses consolidate database management, association management system functions, website hosting, and multi-channel communication capabilities into a single integrated environment. The platform is designed for educational institutions, membership associations, and nonprofit organizations seeking to centralize alumni relations, fundraising operations, and community engagement within one solution.

What I like most about Brilliant Directories is that I have a team that is constantly supporting my activities: there are regular webinars to clarify doubts and show new features, there is very good documentation, and the technical support team is always willing to help.

Owner 

The true standout however is the support, I’ve run my agency for 13 years and I use a lot of SAAS subscriptions and I have never encountered such a brilliant support system and lovely, helpful, proactive support team.  

Brilliant Directories is a cloud-based directory software for creating directory websites, with built-in themes, member management, payment processing, and more

Access Controls/Permissions

Accounting Integration

Activity Dashboard

Activity Tracking

Advertising Management

Alerts/Notifications

Application Management

Attendance Tracking

Calendar Management

Chapter Management

Chat/Messaging

Commenting/Notes

Committee Management

Communication Management

Contact Database

Contact Management

Content Management

Credit Card Processing

Customer Portal

Customizable Branding

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Directory Listing Management

Discussions/Forums

Document Storage

Drag & Drop

Dues Management

Electronic Payments

Email Management

Email Marketing

Email Reminders

Email Templates

Engagement Tracking

Enrollments/Onboarding

Event Calendar

Event Management

Event Scheduling

Event Ticketing

Feedback Management

Filtering

Fundraising Management

Gamification

Group Management

Ideation

Invoice Management

Job Board

Knowledge Base Management

Layout & Design

Member Accounts

Member Communication

Member Communities

Member Database

Member Directory

Member Portal

Membership Management

Membership Renewals

Member Types

@mentions

Mobile Access

Mobile App

Moderation

Multi-Language

Newsletter Management

Payment Processing

Personalization

Profile Change Approvals

Profile Templates

Profile Visibility Controls

Real-Time Notifications

Recurring/Subscription Billing

Registration Management

Reminders

Reporting & Statistics

Reviews Management

Search/Filter

Self Service Portal

SEO Management

Single Sign On

Social Media Integration

SSL Security

Third-Party Integrations

User Management

Wait List Management

Website Integration

Website Management

By industry, Brilliant Directories reviewers are most commonly professionals in marketing and advertising (28%). The most frequent use case for Brilliant Directories cited by reviewers is directory (65% of reviewers).

Users and use cases

Most reviewers indicate that Brilliant Directories delivers strong value for money, as they appreciate bundled essential features and competitive pricing. However, some users report that costs rise with add-ons, and they find pricing transparency lacking.

Value for money

Brilliant Directories is a directory solution offering key features such as directory listing management, customer portal, payment processing, SEO management, and layout and design, among others.

Brilliant Directories

Web-based

Android

iPad

iPhone

WildApricot

uuki

MemberPlanet

Glue Up

MemberClicks

Hivebrite

Lifetime Plan - Best Value

Monthly Plan - Upgrade to Lifetime Anytimg

Frequent technical difficulties

Founder

Every time the loco translate plugin was updated, it would misconfigure everything, or with the theme itself when it was updated, it would get something unconfigured.

54% of reviewers feel negative about Bugs and Issues. Some users report experiencing recurring technical problems, such as configuration errors, login difficulties, and plugin conflicts, which disrupt their workflow. Reviewers indicate that navigation and updating information can be confusing, leading to frustration and delays. Some reviewers say that slow resolution times and limited access to immediate support make it challenging to address urgent issues. They find that these ongoing bugs hinder their ability to fully utilize the platform and impact their overall satisfaction.

Supportive business partnerships

Owner

AS far as a business relationship goes, I have never been treated more professionally by any other company that I have dealt with online.

100% of reviewers feel positive about Business Relationships. Some users report that the product fosters long-term, mutually beneficial partnerships, which they find essential for their business growth. Reviewers appreciate the professionalism and respect shown in interactions, saying these qualities help them feel valued and supported. Some reviewers find that clear and proactive communication strengthens their confidence in ongoing collaborations. They indicate that the company’s commitment to building solid relationships makes them optimistic about future projects and encourages them to maintain lasting connections.

Responsive and helpful team

98% of reviewers feel positive about the Team. Some reviewers find the support team highly responsive and efficient in addressing their needs, which they say eases the onboarding and troubleshooting process. Users think the team’s professionalism and flexibility help them tailor solutions to their unique requirements. Reviewers appreciate the team’s willingness to provide guidance and share business insights, making them feel confident and supported throughout their journey. They report that ongoing assistance and a genuine interest in client success contribute to a positive overall experience.

Volunteer

The ability to look each other up, have our calendars at our fingertips, simplify online payments for different membership types, and apply our branding to all of it is fantastic!

The way that you can quickly get your directory online, edit the website design and host on your own domain are top tier and affordable options for any small business looking to increase income and exposure.

The founder really cares about this success and functions of his directory with his buyers/customers- he is 100% active answering questions and always looking for ways to expand and improve with the needs of his customers.

CEO and Coach

In addition to managing directories, the platform offers comprehensive solutions for setting up private, paid membership areas and hosting video courses.

I like the ability to customize, LEGO like which enables you to create anything in the context that this platform allows.

I'm still on the learning curve testing it out if it can be or not a good fit and user friendly to use has a community platform, I have something to twerk like how to manage a decent community and that can be used in a way that my users can access it easily and with less learning curve as possible.

We are still exploring and haven't found many negative points yet. Besides the development aspect, there is not much documentation around the scripting capabilities that allow us to use some of the classes or pull from the system, but it could be that we don't know where it lives yet.

Director

After spending ages researching options I was doubtful than any provider could offer what I needed - a combined membership and course platform plus directory with some sections available for public view and others private, some free and others chargeable.

Consultant

Currently, I can only filter by one business category at a time. Although there's an option for a "broader search," it doesn't quite meet my needs when I just want to focus on a few specific categories.

The Boss

What I like most about Brilliant Directories is how comprehensive and user-friendly the platform is, making it possible for someone like me, with no prior experience, to build a directory that serves my community.

Owner, COO

Their recent integration with GoHighLevel is a game-changer, and the upcoming WordPress integration is exciting because it will offer full customization.

Many of its features work out of the box by simply adding your keys and configuration. If things continue the way we currently experienced our onboarding and work, we look forward to seeing how fruitful it can be.

Brilliant Directories offers an incredibly simple and user-friendly interface, enabling users to set up directory sites effortlessly without requiring advanced IT skills.

Admin Manager

Highly Customizable: A variety of templates and customization tools make it easy to tailor your site to your brand and audience.

Each BD plan is standalone, which means more investment for you if you want to run 2 websites or more.

At the beginning, it has a somewhat steep learning curve, although by following the various video tutorials and documentation available in the tool itself and on the website, as well as using the support chat, the time is reduced.

The ability to restrict content based on membership levels provides real added value and facilitates targeted monetization.

CEO en BibliotecaOnline

It is the tool to carry out a project that I have been working on for many years so that the professionals and businesses in my city can make themselves known and generate solid relationships.

I like that I can create a directory without needing all the plugins like I would if I used WordPress.

Together, they provide a comprehensive suite of tools and services that streamline marketing efforts and boost brand awareness.

The platform helps my site show up on search engines, bringing more visitors. Plus, their customer service is fantastic and always ready to help.

Founder CEO

I appreciate the themes function and how easy they’ve made building a website to meet my needs instead of me having to dedicate time, add apps and plugins it comes with everything my business model may need so I can get going faster.

It's a full potential platform, not only for creating directories but also courses, community, blog and landing pages.

The platform is intuitive, the features are powerful, and the support resources—like tutorials and how-to videos—make everything feel achievable.

In conclusion, Brilliant Directories offers a comprehensive and powerful solution for anyone looking to build and manage a dynamic online directory.

Co-Founder

The customization options are fantastic, allowing you to tailor the directory to your exact needs.

This allows me to quickly find local companies and upload their information into my directory.

Ayurvedic Physician

It's a bit difficult to determine which of the add on's I'll want/need moving forward which makes it difficult to really get an accurate picture of how much it will cost once it's fully up and running and I have everything I need.

This is an out of the box solution where you can monetize a directory business and rank for SEO.

Another plus is the seamless integration of Google authentication, which enhances both security and user-friendliness.

You can make it as small or as large as you want it to be.   If you want to do a small site you can if you want to run a massive site you can do that as well.

I enjoy knowing that I do not have to create all those automatic email forms, or the privacy policy, terms and conditions.

So far I appreciate the flexibility to tailor the platform to my specific needs, whether launching a niche directory or a large-scale project.

Documentation-wise, there is a structured guidelines on how to setup the website, popular how-tos, webinars, etc..

The setup process was straightforward, guiding me step by step in creating a professional-looking site, all without the need for any coding knowledge.

One of the main drawbacks I've encountered is the limited filtering options in the Business Data feature.

Accountant

I think the platform could be a little more user friendly, sometimes it takes a while to find the exact location you need to go to, to change a specific term on a label.

Lastly, regular updates ensure the platform remains equipped with the latest features and improvements in a rapidly evolving digital landscape.

I’ve only just scratched the surface, but with everything I’ve experienced so far I know that I can build a robust network/community that can support thousands of members.

Users may find themselves navigating through unnecessary options, which can slow down the process of finding specific tools or settings.

Partner

The add-ons for stuff can add up and start to feel a bit pricey, especially if you are not running a for-profit site.

The platform is very customizable, with a lot of features, and offers immediate opportunities for having a business.

Can be a little difficult to find out how to use some features, this coming from someone who has created several Wordpress directory sites, but mostly because of all those available.

Marketing Consultant

So many options... its possible to have some paralysis by analysis. If you want to be perfect and use EVERY feature, it can take a lot of time.

I like the flexibility of it, and that you can create a "Coming soon" page which is what I need.

I live in Botswana so I have to find workarounds which will make the website experience less seamless for my users.

The esthetics is beautiful and comes with wide variety of options/color palettes.

Now, I have used some AI chat bots in my time but the one that is on the admin site is freaking awesome and by far the best I have ever dealt with, so my hats are off to whoever is the mastermind behind that thing.

Directory Creation

User Interface

Customer Support

Features

Website Setup

Video Support

Customization

Among reviewers who comment on Brilliant Directories' customization, 85% feel positive. Users say it offers flexible tools, themes, and add-ons for building tailored websites without coding. They appreciate the ease of setup and integrated features. However, some mention limitations in hosting, backend integration, and the need for technical effort for advanced changes.

Brilliant Directories vs ACS Comparison (2026)

Brilliant Directories

ACS

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives