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Brilliant Directories vs AlumNet Comparison

Overview

Brilliant Directories is a cloud-based directory software for creating directory websites, with built-in themes, member management,...

AlumNet is a cloud-based alumni management platform enabling effective communication between a faculty & its member community...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$145/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

443

129

13

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.4

(22)

5

4

3

2

1

11

8

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I have been with Brilliant Directories for several years. Their platform is the absolute best for running a powerful directory.
Overall very happy with the end result, the high level of ongoing support and outstanding customer service by the BD team, highly recommend their services.
The best part of Brilliant Directory is it complete integrated solution looking at almost all aspects needed by the business group, associations or community.

Pros

Wonderful product for our specific needs with wonderful people behind the scenes.
I have only used AlumNet as a user not administrator but it is a great tool to keep in touch. It is simple and user friendly.
Excellent functionality. Excellent service from Hennie and team.

Cons

However, when you receive an email from someone who you have just spoken to on the phone that has no relation to the phone call, it comes across as a little fake.
I am not that knowledgeable in programming languages and I'm finding it difficult to go in and make some of the changes I need to make. The term 'widget' is also misleading.
Customer support is below average with no customer orientation. One of the incidences where they did not accept a bug that led to a loss.

Cons

We have come to realize that people are hesitant, without knowing what it's about.
Still a lack of communication within the network.
Can't create event-specific outgoing email templates.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features10
  • API
  • Advertising Management
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Communication Management
  • Contact Database
  • Custom Fields
  • Customizable Templates
  • Discount Management
  • Document Imaging
  • Document Management
  • Electronic Payments
  • Email Templates
  • Lead Management
  • Meeting Management
  • Multi-Language
  • Newsletter Management
  • Ratings & Reviews
  • Search Functionality
  • Social Media Integration
  • Video Management
  • eCommerce Management
  • Total features14
  • API
  • Advertising Management
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Communication Management
  • Contact Database
  • Custom Fields
  • Customizable Templates
  • Discount Management
  • Document Imaging
  • Document Management
  • Electronic Payments
  • Email Templates
  • Lead Management
  • Meeting Management
  • Multi-Language
  • Newsletter Management
  • Ratings & Reviews
  • Search Functionality
  • Social Media Integration
  • Video Management
  • eCommerce Management

Integrations

  • Total integrations4
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations2
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Brilliant Directories vs. AlumNet

See how Brilliant Directories and AlumNet stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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