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Brilliant Directories vs Novi AMS Comparison

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Overview

Category Leaders

Brilliant Directories is a cloud-based directory software for creating directory websites, with built-in themes, member management,...

Category Leaders

Novi AMS is a cloud-based association management solution designed to help associations manage members, dues, events, accounting,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

145

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

755

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

658

5

4

3

2

1

506

138

12

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.9

109

5

4

3

2

1

96

13

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

They are professional and have excellent technology that fits my needs. Their platform allows for users to monetize it and Brilliant Directories is not counting my potential revenue.
The customer support people are great. Also, their Facebook page has a very active community that shares ideas and is there to help you 24/7.
Overall, Brilliant Directories is the best solution for me. I used the free trial option for a week and loved it. It is so easy to use and it's an awesome product even without the VIP Add-Ons.

Pros

There are several training opportunities, including an extremely comprehensive online help tool to help staff learn the system. Novi support staff are very responsive and helpful.
Overall I enjoy the features Novi has offered and appreciate the new opportunities it's brought to our members. I am satisfied with the program and appreciate their quick customer service response.
Novi frees up our time to help focus more on growing our membership, and it also has great opportunities to create some non-dues revenue.

Cons

No page templates to choose from. Html coded) - No Trial/Free membership - Sitemap not working with search engines.
A little concerned about the 10gigs of space and bandwidth, that seems very low for a directory.
We really don't have any major or minor complaints about the software. I was expecting that something so complex, with tons of features, would be a nightmare to set up and run.

Cons

Some of the features that have been requested are taking sometime to come out in the updates which can be frustrating.
Reports aren’t as easy to pull. Member management missing a few functions.
Those two companies have large public profiles and many of our members have them blacklisted in their SPAM filters.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features87
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Attendee Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Chapter Management
  • Chat/Messaging
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Directory Listing Management
  • Discussions/Forums
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • File Sharing
  • Filtering
  • Fundraising Management
  • Gamification
  • Group Management
  • Ideation
  • Invoice Management
  • Jobs Board
  • Knowledge Base Management
  • Layout & Design
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Moderation
  • Multi-Language
  • Newsletter Management
  • Payment Processing
  • Personalization
  • Profile Change Approvals
  • Profile Templates
  • Profile Visibility Controls
  • Real Time Data
  • Real-Time Notifications
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Sponsorship Management
  • Third-Party Integrations
  • Ticketing
  • User Management
  • Volunteer Management
  • Website Integration
  • Website Management
  • Total features61
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Attendee Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Chapter Management
  • Chat/Messaging
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Directory Listing Management
  • Discussions/Forums
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Engagement Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Feedback Management
  • File Sharing
  • Filtering
  • Fundraising Management
  • Gamification
  • Group Management
  • Ideation
  • Invoice Management
  • Jobs Board
  • Knowledge Base Management
  • Layout & Design
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Moderation
  • Multi-Language
  • Newsletter Management
  • Payment Processing
  • Personalization
  • Profile Change Approvals
  • Profile Templates
  • Profile Visibility Controls
  • Real Time Data
  • Real-Time Notifications
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reviews Management
  • SEO Management
  • SSL Security
  • Search/Filter
  • Self Service Portal
  • Social Media Integration
  • Sponsorship Management
  • Third-Party Integrations
  • Ticketing
  • User Management
  • Volunteer Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations21
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrations28
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

KS
AvatarImg

Karen S.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Novi AMS logo

Novi AMS

We Love NOVI!

Reviewed 3 years ago

Exceptional customer service and patience with new customers is worth every penny we spent, and spend.

Pros

We purchased NOVI because it syncs with QB and Constant Contact, making our everyday tasks easier and more efficient. Member and unit tracking is amazing. Website is easy to update and looks fantastic. What more could you ask for.

Cons

So far, so good. Especially with the new format of our directories. Fabulous!

Vendor response

Love hearing Novi is making your tasks easier and efficient, Karen! That's our goal. Thank you so much for the review!