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Brilliant Directories

4.7
(658)

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All-in-one directory & member management software

(15)

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Brilliant Directories Features

Features Summary

Functionality

4.7

/5

658

Total features

87

3 categories

Brilliant Directories features

@mentions
API
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Advertising Management
Alerts/Notifications

Common features of Membership Management software

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Application Management
Attendance Tracking
Committee Management
Communication Management

Price starts from

145

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

658

Price starts from

145

Per month

learn more

Total Features

87

Unique features

  • Discussions/Forums

  • Chapter Management

  • Layout & Design

  • Moderation

Functionality

4.2

/5

544

Price starts from

99

Per month

visit website

Total Features

111

Features in Common

57

Unique features

  • Campaign Planning

  • Push Notifications

  • Task Scheduling

  • Interaction Tracking

Functionality

4.5

/5

179

Price starts from

2000

Per year

visit website

Total Features

70

Features in Common

22

Unique features

  • Customizable Questions

  • Real-Time Analytics

  • Multi-User Collaboration

  • Customizable Fields

Common Brilliant Directories comparisons

Reviewers who mentioned features said:

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Steve C.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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These guys are truly passionate about letting normal people own productive and customisable websites

Reviewed 6 years ago

I managed to create a website which allows me to work from home and make some extra money to help with the bills. I created a top-notch website with no knowledge of programming or coding, thanks to the great work done behind the scenes by everyone involved with Brilliant Directories. They are truly passionate about their work, and it shows.

Pros

My previous website built by another company started falling to pieces due to the fact that the programmers wanted to charge me an arm and a leg for every comma or full stop I needed to add. I could not do any alterations myself, even though they had promised that I would own the code. In the end, I lost all my google rankings and it became ineffective. I was about to lose all my members and 3 years...

Cons

Even though Brilliant Directories offer website templates for most types of businesses, varying from Yellow pages type, to Real Estate to Events to Jobs, if you have a website concept that doesn't fit exactly into a template, then you need to do some customisation. For this you need to pay extra. The learning curve increases the more different your concept varies from the templates. There are so...

VS
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Volkan S.

Photography, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Right Choice!

Reviewed 3 years ago
Pros

I tried almost every membership and directory software in the industry. Overall, Brilliant Directories is the best solution for me. I used the free trial option for a week and loved it. It is so easy to use and it's an awesome product even without the VIP Add-Ons.

Cons

I'll let you know once I open it to the world. I haven't tested it with the real members yet.

NG
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Nasser G.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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So far, not bad

Reviewed 8 years ago

On the positive side, Brilliant Directories is very easy, in fact effortless, to initially get up and running. That's good. On the negative side, I'm finding it difficult to understand how to customize the system according to my needs. I am a web developer with years of experience with php, javacscript, SQL Server, etc. I just a simple set of documentation which tells me how I can access the source...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Nasser! Jason Haloossim here, founder at Brilliant Directories. As a developer you have tons of access to your source code to make higher level edits, queries and more. Join me in our next Webinar Wednesday where you can get free live support on your website and ask questions about where to access things in the your admin area. REGISTER FREE (all are welcome): https://www.brilliantdirectories.com/workshop We do these about every 2 weeks and it's a great way to learn more about how BD works. I hope to see you in the next webinar and will look out for any questions from you. All the best, Jason Haloossim Brilliant Directories

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Yakin S.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best software to build a business directory

Reviewed 5 years ago
Pros

All the tools needed to launch a directory in same day

Cons

More payment gateway options which works in recurring payments is missing. More design of layouts of home, search results and members profile pages required to match today's need..

CR
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Ceslovas R.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Finally I have made a decision!

Reviewed 7 years ago

I have been looking for a platform for creating business software and its vendors directory. I analyzed many Word Press Directory Themes available on the market and decided not to compile my system from numerous plugins but to use integrated platform devoted for this purpose. After comparing Market Grabber, eDirectory and Brilliant Directories platforms I have chosen the last one. Pros: 1. Convenient...

Pros

1. Convenient directory structure. I will use Listing feature for Vendors and Product feature for software systems. 2. Continually developing leads generating module. 3. Perfectly developed users training and support system (videos, documentation, community forums').

Cons

1. There is not possible to set up hierarchical structure for products feature. 2. Products rating and review functionality is missing. 3. Not very flexible pricing setting system for different membership levels. It would be nice to set additional payments for every category and service area.

Vendor response

Hi Ceslovas. Thank you for your feedback! I'm glad you've found our training and support resources helpful. We are constantly adding new material to our Support Center to make sure our users have as many resources at their disposal as possible. I also appreciate the cons you laid out - these help us improve the software. Regarding the pricing system for your different members, while individual membership levels are limited to the pricing options you set for them, you can create more niche/specific membership levels for certain categories or service areas. You can then set different payment options for those - just another option :) Thank you again for your feedback!!

jw
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jj w.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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My opinion of Brilliant Directories

Reviewed 9 years ago

I would like to share my brief opinion of Brilliant Directories Our team have looked into many directory softwares before we decided on BD. We are experts in WordPress sites and have created and still run a number of WordPress based directories We have purchased 3 FULL licenses from BD as we fully believe this is the best directory software available. BD is 99% ready to go live from...

Pros

No pros were added to this review

Cons

No cons were added to this review

RJ
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R J.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Brilliant Directories is brilliant!

Reviewed 8 years ago

I've been helping a budding entrepreneur consider launching an online business. She wanted to launch an online local directory of her hometown with the purpose to improve both online to offline opportunities for local businesses and the community. The only problem was she has no technical background. I recommended Brilliant Directories to her because offers a simple turn-key website solution with...

Pros

No pros were added to this review

Cons

No cons were added to this review

EM
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Elvis M.

E-Learning, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Simple to use software that our clients like to use

Reviewed a year ago
Pros

Setting up the Consultants directory and deploy to the production was super easy. We had some special requirements, and our developers were able to modify templates with minimum guidance from Brilliant Directory support. Consultants we invited to the directory liked the platform very much and were able to get familiar with it in no time.Our Partner Channel Manager likes the options and analytics insights very much. He finds them a useful and valuable source of information, important for the further development of the Consultant Directory program.

Cons

At some points, we got stuck due to platform limitations and were forced to rely on Brilliant Directory partners, although we have an in-house development team.Some basic features like Sitemap should be included right away in the platform rather than as a payable plugin.

JK
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Jotham K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Robust Credibility Driven - Directory Business Software

Reviewed 9 years ago

When I conducted a "Service Needs Assessment" for my Niche Market Project, it became obvious that the Niche has a severe shortage of: 1. modern Cutting Edge Technological tools to drive (CRM) Customer Relationship Management strategies, 2. it also lack (CMS) this is Content Management Systems to inform customers and support customers 3. above all it lacked a well organized networking environment...

Pros

No pros were added to this review

Cons

No cons were added to this review

KW
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Kurt W.

1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Off on the Wrong foot

Reviewed 8 years ago

So far I have not been able to get a proper receipt for one of the packages I purchased. I wrote back to Billing yesterday and I have yet to recei8ve a reply . I spoke with Kelvin yesterday as well, and he attempted to make it happened but it was not executed properly and I am reluctant to disturb him again as he claimed to be extremely busy with world wide clients.

Pros

Very comprehensive. Has all of the features I need to make great websites.

Cons

So far, nothing stands out as a dislike, but it would be nice if their was a better library of high resolution photos. So far I have not been able to locate any of the photos as seen on the Brilliant Demo.

Vendor response

Hi Kurt, I apologize that you did not get your receipt right away after your purchase. We have double checked with the team and a copy of it has been sent to you for your records. I'm glad Brilliant Directories has all of the features that you were looking for! A great place to get high quality stock photos is Adobe Stock (stock.adobe.com). You can use images licensed from Adobe stock on your website, and you won't be infringing on any copyright laws. Thank you for the suggestion regarding a font preview feature! We'll work on this and see if it's something that we can implement. Thanks for all of your great feedback. We use feedback from users like yourself to constantly improve the Brilliant Directories software.

JN
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Jennifer N.

Hospital & Health Care, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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My Experience

Reviewed 3 years ago

Excellent. [SENSITIVE CONTENT HIDDEN] is also super responsive - I email him and he gets back to me instantly. That's great customer service and means a lot.

Pros

Add-ons like the coupon are great. Lots of features, too.

Cons

The admin/dashboard could be streamlined. I find I have to go to different areas for menu items, for example, rather than having things in the same spot. It would be great to get an "emergency" ticket in case something goes terribly wrong, like your site is down etc. Everyone should be able to export their members - I don't think that should be an add-on.

AB
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Angele B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Best In The Industry

Reviewed 8 years ago

When the Government of Canada, Department of Canadian Heritage, and the Office of French Language Services of the Ontario Ministry of Health and Long Term Care financed our interpretation application for the ministry of health, we needed to find a platform that allowed us to easily and quickly build, customize, and manage our website and mobile app landing page. We first tried using WordPress but...

Pros

No pros were added to this review

Cons

No cons were added to this review

RW
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Richard W.

Information Technology and Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Directory Software Out There?

Reviewed a year ago

I've just spent two months working on a Brilliant Directories site for a client and it's been both enjoyable and educational. Compared to my previous experience of directory themes and plugins in WordPress, Brilliant Directories was an absolute breeze to work with!I love that all the essential features are available right there out of the box for member listings, event listings, classifieds, payment...

Pros

Brilliant Directories' support is outstanding and possibly the best email support I've experienced in many years. The help portal is comprehensive - I found googling 'Brilliant Directories' plus what I need to find a little quicker than searching in the portal directly - 85% of the time it yielded the answers I needed. The rest of the time I emailed support and got an answer within a day from a real...

Cons

The WYSIWIG editor Froala used for adding content to pages is a little quirky and sometimes the edit point jumps in sentences. The pre-made content blocks, e.g. image + text, are based on html tables which is a little old school although fine for email templates. Thankfully Froala allows quick switching to html editing which is excellent if you have a little html knowledge.

FF
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Frank F.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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If You Demand the Best - Look No Further

Reviewed 3 years ago

AS far as a business relationship goes, I have never been treated more professionally by any other company that I have dealt with online. I feel appreciated, respected, and valued as a long-time customer. The integrity of everyone that I have dealt with over the years is beyond reproach. The personal attention I always receive and effort put forth to do the best they can by their clients is unsurpassed. I cannot speak highly enough about their complete professionalism.

Pros

My directories have become the backbone of my business. The years that I have invested in learning how to maximize the constantly growing list of features and expanded capabilities have made my investment in the BD platform one of the most solid business decisions I have ever made in my inline career. Knowing that my search for the perfect platform to use as a foundation on which to build my business has allowed me to grow and prosper in a fiercely competitive marketplace.

Cons

The inability to build high-end landing pages that render beautifully in mobile view. While there have been improvements in this area, there is still a long way to go. I hope capability gets serious attention in the new year.

PW
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PAUL W.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The only Directory platform you'll want or need...

Reviewed 8 years ago

I wanted to open an online directory and did my research online. I didn't have alot of money or time and wanted something easy to setup without hours and dollars spent customising as i'm a perfectionist. Enter BrilliantDirectories.com I paid their comparatively tiny fee and placed the directory theme on my domain. The default theme is good but the ability to edit it is very easy so I spent a...

Pros

AFFORDABLE EASY TO USE NO COMPETITION GOOD TECHNICAL SUPPORT HIGH QUALITY TEMPLATES GOOD SEO RELIABLE SERVERS ALL BASES COVERED HIGHLY CUSTOMISABLE

Cons

NO CONS THAT COME TO MIND

Vendor response

Hi Paul, Thanks so much for the stunning review - we're glad your directory has taken off without a hitch! We understand how important good tech support is to our customers. We typically respond to tickets within 1 business day, though we do appreciate your understanding if it takes slightly longer. Our team is always just a click away to help make your dream website a reality. Cheers!

SF
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Susan F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Confused by support emails and options

Reviewed 9 years ago

Have been getting regular emails about support. One that arrived the other day said would cost $2000. to set up my website, and want to know, how much of a setup is that? Will you find an appropriate template? Set colors? Upload my logo? Discuss with me and set options for membership levels? Discuss with me and upload categories from plan? Can you send me any links from websites you...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Susan, Thank you for your message. We are always happy to help - especially if this is your first directory website with us. 99% of users can start customizing their sites with colors, images, text, membership levels and more after watching some of the GETTING STARTED video guides. Here's a link to find some easy video guides to show you how to set up all the aspects of your directory website....

II
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Ivars I.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent software to build your dream directory

Reviewed a year ago

Your customers can have membership plans so they can publish in your directory. BD has many useful tools integrated - like SEO, Payment gateway, and different cine of post types.In BD you can costumise everything. Also, their ready-made templates and ready to go out of the box. Builders have blocks to start with and like the flexibility to edit the code.

Pros

Brilliant Directories is an easy way to create business directories (my use case).The user interface looks clean and intuitive.Page speed looks great.Builders have blocks to start with and like the flexibility to edit the code.Several types of posts are available and like the access control etc settings.Their tutorial videos are also a huge help given how many features the software has.Absolutely amazing and friendly support.

Cons

With so many features it can be bit hard at the beginning I would have liked them to increase the bandwidth and storage

BS
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Bruce S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Overall Good but Functionally Lacking

Reviewed 9 years ago

I rated overall low because after a year and a half we still don't have full functionality. Our issue is with the built in Payment gateway. Though my present state of our directory I should have realized would be an issue because when I bought the directory Dennis had to invoice me through "PayPal" as the payment gateway would not process any of my cards, not once but twice. When we first bought it...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Bruce, Thank you for your message and your feedback. We always appreciate it. We are sorry for any frustration related to the payment processing aspect of the software. Because of great feedback like yours, our internal development team has dedicated July as "Payment Gateway Month" We know that not being able to connect your own gateway may have hindered your ability to grow even faster. We...

SK
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SK K.

Real Estate, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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NO SOURCE CODE

Reviewed 7 years ago

None. Waste of money.

Pros

Lots of features. Their salesmen are good at telling you all the things you want to hear. After your payment clears the bank, you learn the truth about the limitations.

Cons

Their claim to provide the source code is BS. Regardless of what they tell you, they limit access to the source code and you will spend a lot of money trying to customize the system. I believe they limit access, so they can sell you Customization Hours. The designs are way outdated and customizing is very limited. Look deeper at their examples. We fell for the initial purchase and then a follow up email for another license for super cheap, so before I could get into customizing their product, I owned two licenses (and still do, for sale by the way). On the surface, BD appears to be perfect. It is great as long as you don't need unlimited access to the code or REALLY need to customize it (not talking about changing colors). You decide.

Vendor response

Hi SK, Jason Haloossim here, founder at BD. Thanks for your feedback. It helps make things better for our entire community. I want you to know that we care, and I'm sorry you had a bad experience. We want users to have great experiences - and we try to achieve this is by listening to your concerns. I'm very sorry you had a hard time editing source code it's one of the main things developers...

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Anupam T.

Education Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing directory platform with rich set of features

Reviewed 2 years ago

We are a large institute with 1000s of private tutors. We wanted to showcase our member teachers and also encourage our students to review and rate them or hire them from our website after evaluating the profile of these teachers. For this purpose, brilliant directory comes extremely handy.

Pros

Most Impactful features: Membership management , automated emails at different stages of membership lifecycle, getleadmatched, SEO and there are many out of the box impactful features.

Cons

For the new bees with no technical background, learning curve can be little steep. But with the guide documents/videos for almost everything and very helpful support, this is not a major issue.

TV
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Tima V.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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If you are looking for a directory template or software, Brilliant Directories is all you need

Reviewed 10 years ago

I just want to thank you for the last 8 weeks working with all of you incredibly awesome people at BD. I want to thank you Dennis for finding a great yearly solution, the warm welcome, your vibrant and uplifting personality and your proactive 'it can be done' attitude. I want to thank Gaby for being an incredible first coach, you listened to every concern, always guided me in the right direction...

Pros

No pros were added to this review

Cons

No cons were added to this review

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Alexander A.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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After long research I found this perfect solution to build a moving platform

Reviewed 3 years ago
Pros

It is very easy to create a platform. It is like a modular system. The support is perfect. That is why you don't need IT staff. Also, price-performance is outstanding. You can use it as a directory and also as a lead generating system. Also, as a classified website. The dashboard is very well structured. I can write a book about the pros.

Cons

There are no real cons. I have now 6 websites with Brilliant Directory.

AG
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Andy G.

Animation, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Honest Review - as requested.

Reviewed 7 years ago

Going to focus in the negative, which is probably want you want to hear. Before I start, I love your product and I'm looking forward to adding more directories in the future. OK, the bad stuff. 1. Reading through previous posts, over a year old I read that restricted access admins still cannot be created - this is essential to a large directory!! 2. Your offer to make a one off payment rather...

Pros

read previous

Cons

as above

Vendor response

Hi Andy. Thank you so much for such an honest review. We truly do appreciate it as it's reviews like yours that help us improve our software each and every day. Regarding your concern with implementing a feature to limit admin access for "lower level" admins - that feature is in the pipeline and our development team is working diligently on it. Regarding the one-time payment, I understand your concerns. In fact, we've recently switched over to monthly payment plans and have done away with our one-time payment option. Thank you again for such an honest review. We take everything to heart and we will absolutely be using your review along with every other review to improve our company as a whole, our customer support division, as well as the software itself. Cheers!

MS
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Mainul S.

Information Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brilliant Directory is a dream product for directory solution

Reviewed 5 years ago

I find them very professional in service. Great training materials and documentation.

Pros

The best part of Brilliant Directory is it complete integrated solution looking at almost all aspects needed by the business group, associations or community. Starting from membership to classified, real estate, product catalog almost everything is there to serve a business group or community. Before coming to BD, I have tried many other solution which solves on pieces of the puzzle but does not...

Cons

Initially price seemed to be on the higher side comparing other solutions in the market. But once started using it and exploring the features, it was worth investing. If one is really intending to be in the business for long time, life price will start making sense. Post moderation feature could have been an integral part from the beginning, but now it is there.

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Ken G.

Education Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very Useful Platform for a Directory Startup

Reviewed 5 years ago

We could never have gotten our directory up and running with Brilliant Directories, or something like it.

Pros

Brilliant Directories offers all of the features that any directory needs. It's easy to add options such as: coupons, photos, videos, and blogs, as well as different membership levels. Importing and exporting data is also quite simple.

Cons

By necessity, this software is quite complex. This isn't a flaw - it's just the way a quality directory is. It takes time to learn everything that you need to know to get a directory up and running. Consequently, I recommend starting out with a very specific market niche, and a limited number of features. "Bells and whistles" can later be introduced as upgrades.