Brilliant Directories Features

Brilliant Directories

All-in-one directory & member management software

4.72/5 (629 reviews)

Competitor Feature Comparison

@mentions
API
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Advertising Management
Alerts/Notifications
Application Management
CRM
Calendar Management
Campaign Management
Chapter Management
Chat/Messaging
Client Portal
Commenting/Notes
Committee Management
Communication Management
Contact Database
Contact Management
Content Management
Credit Card Processing
Customer Database
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Directory Listing Management
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Dues Management
Election Management
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Engagement Tracking
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Event Ticketing
Feedback Management
File Sharing
Filtering
Financial Management
Forum / Discussion Board
Fundraising Management
Gamification
Group Management
Ideation
Invoice Management
Jobs Board
Knowledge Base Management
Layout & Design
List Management
Live Chat
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Moderation
Multi-Language
Newsletter Management
Online Forums
Payment Processing
Personalization
Profile Change Approvals
Profile Templates
Profile Visibility Controls
Real Time Analytics
Real Time Notifications
Real-Time Chat
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reviews Management
SEO Management
SSL Security
Search/Filter
Self Service Portal
Social Media Integration
Social Promotion
Survey/Poll Management
Surveys & Feedback
Tagging
Third Party Integrations
User Management
Volunteer Management
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Advertising Management
Alerts/Notifications
Application Management
CRM
Calendar Management
Campaign Management
Chapter Management
Chat/Messaging
Client Portal
Commenting/Notes
Committee Management
Communication Management
Contact Database
Contact Management
Content Management
Credit Card Processing
Customer Database
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Directory Listing Management
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Dues Management
Election Management
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Engagement Tracking
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Event Ticketing
Feedback Management
File Sharing
Filtering
Financial Management
Forum / Discussion Board
Fundraising Management
Gamification
Group Management
Ideation
Invoice Management
Jobs Board
Knowledge Base Management
Layout & Design
List Management
Live Chat
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Moderation
Multi-Language
Newsletter Management
Online Forums
Payment Processing
Personalization
Profile Change Approvals
Profile Templates
Profile Visibility Controls
Real Time Analytics
Real Time Notifications
Real-Time Chat
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reviews Management
SEO Management
SSL Security
Search/Filter
Self Service Portal
Social Media Integration
Social Promotion
Survey/Poll Management
Surveys & Feedback
Tagging
Third Party Integrations
User Management
Volunteer Management
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App
@mentions
API
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Advertising Management
Alerts/Notifications
Application Management
CRM
Calendar Management
Campaign Management
Chapter Management
Chat/Messaging
Client Portal
Commenting/Notes
Committee Management
Communication Management
Contact Database
Contact Management
Content Management
Credit Card Processing
Customer Database
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Import/Export
Directory Listing Management
Discussions / Forums
Document Management
Document Storage
Drag & Drop
Dues Management
Election Management
Electronic Payments
Email Management
Email Marketing
Email Reminders
Email Templates
Engagement Tracking
Enrollments/Onboarding
Event Calendar
Event Management
Event Scheduling
Event Ticketing
Feedback Management
File Sharing
Filtering
Financial Management
Forum / Discussion Board
Fundraising Management
Gamification
Group Management
Ideation
Invoice Management
Jobs Board
Knowledge Base Management
Layout & Design
List Management
Live Chat
Member Accounts
Member Communication
Member Communities
Member Database
Member Directory
Member Portal
Member Types
Membership Management
Membership Renewals
Mobile Access
Moderation
Multi-Language
Newsletter Management
Online Forums
Payment Processing
Personalization
Profile Change Approvals
Profile Templates
Profile Visibility Controls
Real Time Analytics
Real Time Notifications
Real-Time Chat
Recurring/Subscription Billing
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reviews Management
SEO Management
SSL Security
Search/Filter
Self Service Portal
Social Media Integration
Social Promotion
Survey/Poll Management
Surveys & Feedback
Tagging
Third Party Integrations
User Management
Volunteer Management
Website Integration
Website Management
eCommerce Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Android App


0 reviews

Brilliant Directories Feature Reviews

25 reviewers had the following to say about Brilliant Directories's features:

Andrew H.

Great system from start to finish

2021-05-05

Pros

ease of use ease of deployment pricing good developer marketplace

Cons

dynamic category layers client reporting on profile activity banner ad monetization limited

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anthony W.

Great Black Friday Support

2021-11-27

Pros

Black Friday Specials Ease of Use Good support for customization Great Customer Support Great Stability Regular Updates

Cons

Ability to access files followings change in file management, but not a major issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve D.

Great software! Lots of back-end support for managing members and your business!

2017-01-14

Another great monetization feature is the Lead Generation tool.

Pros

Management features for controlling accessibility to features by members so I can customize pricing plans to fit my business model; Also the lead generation!

Cons

I like the look and feel of the Templatic directory platform from a User Interface perspective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering Brilliant Directories

Aside from the appearance aspects, I'd love the option to hide individual sections of a page layout on mobile viewing platforms. Some things you may not want to display on mobile versus desktop.

Source: Capterra
Helpful?   Yes   No
Read more
Ed P.

We don't know in the first 24 hours

2016-06-25

This survey is little premature. So far, I am impressed, but I just got my login information for our account.

Pros

We are a design, development, Internet marketing and Internet presence management firm.

Cons

I do not consider myself an SEO expert, but I am very good with understanding SEO and databases and keywords etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Brilliant Directories

Again this survey is a little premature, but I am hoping that the data import is easy. We have thousands of companies to import.

Source: Capterra
Helpful?   Yes   No
Read more
Chris W.

Best Directory Software Out There

2020-11-23

Pros

Hands off user management.

Cons

No cons for me. I have been satisfied for the most part from day #1

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Linh N.

goog Member Management

2021-07-30

Pros

System optimization Member Management Add batch members quickly

Cons

- Add members manually, after adding members, you have to upload photos later, or approved later (takes a few more steps)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa H.

Goodbye Wordpress - Hello Brilliant Directories

2018-05-21

Pros

After the setup i was ready to start billing members for their memberships and buying leads, also special banner ad placements around the site.

Cons

i took my time researching because it was the more expensive solutions, but i'm happy i went with Brilliant. You do get what you pay for and it's clear that there is value built in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
bassam m.

we are just getting started but seems easy touse thus far

2015-05-27

we are just getting started and hard to report anything

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gabe M.

So far so good!

2017-08-14

Pros

Ease of use, nice design, support has been responsive, cPanel access, MySQL access, LOTS of options.

Cons

Some buggy behavior when editing blog post dates (will hopefully be fixed soon), limited import ability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anupam T.

Amazing directory platform with rich set of features

2021-11-28

We are a large institute with 1000s of private tutors. We wanted to showcase our member teachers and also encourage our students to review and rate them or hire them from our website after evaluating the profile of these teachers. For this purpose, brilliant directory comes extremely handy.

Pros

Most Impactful features: Membership management , automated emails at different stages of membership lifecycle, getleadmatched, SEO and there are many out of the box impactful features.

Cons

But with the guide documents/videos for almost everything and very helpful support, this is not a major issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cesar L.

finally found the right partner

2014-01-30

Then we considered adding or hiring related services like SEO and analytic metrics for users and advertisers.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
alan n.

Review of Dennis' Performance

2014-03-24

If he is not a partner, than he should at least be in management.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, myself only employees)

All in One Directory/Membership SaaS

2021-08-01

Brillant Directories provides lots video tutorials. The support team are great and respond to any queries

Pros

Its an All in One software with lots of addons to upgrade the functionality of the site when the need arise. Its not wordpress, so we don't have to worry about security, hosting etc. This Saas Software takes care of all that. They also have a marketplace with developers that can help with deeper customizations, this is a huge plus, no need to search elsewhere. So finding everything you need in one place really help.

Cons

I would like more payment integrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ken G.

Very Useful Platform for a Directory Startup

2019-02-22

We could never have gotten our directory up and running with Brilliant Directories, or something like it.

Pros

Importing and exporting data is also quite simple.

Cons

By necessity, this software is quite complex. This isn't a flaw - it's just the way a quality directory is. It takes time to learn everything that you need to know to get a directory up and running. Consequently, I recommend starting out with a very specific market niche, and a limited number of features. "Bells and whistles" can later be introduced as upgrades.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark D.

Initial review

2014-11-25

I had some issues with articles showing and management but these were addressed and taken care of.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Joseph B.

After trying out the demo software, I feel that managing my directory will be easier than expected.

2015-09-30

It also has tools for marketing, billing, advertising and tracking.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Yakin S.

Best software to build a business directory

2019-02-05

Pros

All the tools needed to launch a directory in same day

Cons

More payment gateway options which works in recurring payments is missing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bruce S.

Overall Good but Functionally Lacking

2015-06-25

Though my present state of our directory I should have realized would be an issue because when I bought the directory Dennis had to invoice me through "PayPal" as the payment gateway would not process any of my cards, not once but twice.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Brilliant Directories


Hi Bruce,

Thank you for your message and your feedback. We always appreciate it. We are sorry for any frustration related to the payment processing aspect of the software.

Because of great feedback like yours, our internal development team has dedicated July as "Payment Gateway Month"

We know that not being able to connect your own gateway may have hindered your ability to grow even faster. We are going to spend the entire month of July completing the payment processing features of the software so that you and other partners can easily integrate your own payment processing provider.

We want to make things right and thank you for sharing your experience here on Capterra. We will be sure to notify everyone with a company newsletter once the new payment processing features are working so that you may connect your own payment gateway to your directory.

Thank you again and we wish you great success with your directory website. Thank you.

Warm regards,
Brilliant Directories

Read more
Jason M.

Business Directory Software that Saved the Day

2013-02-20

We did a lot of research for directory website software, we even lost a lot of money in the beginning with systems that were not as robust. We are more than pleased and highly recommend Brilliant Directories as an all-in-one directory and marketing system. You guys did an amazing job.

Pros

We love that our entire staff can work in the same system and that we don't really need any third party applications to run our business.

Cons

They have a lot of flexibility with their system but we would also like to be able to manage all our social media accounts from the system like we do in hootesuite.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Brilliant Directories


Thank you for your review. We appreciate your working with you and value our longstanding relationship.

Warm regards,

The Brilliant Directories Team
http://www.brilliantdirectories.com

Read more
Delyse W.

Fantastic product, easy to use

2016-11-25

Navigation from both the back end and front end is easy, user friendly and fast.

Pros

How user friendly it is and the clean layout and design. I also like that it is a stand alone product.

Cons

The upload of the categories didn't work for me via the csv file however I am yet to discuss with the support team what I may have been doing wrong.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Brilliant Directories

I initially found it difficult to get someone from the support team to get back to me so found that very disappointing. I replied to the automatic emails that are sent out during the free trial period - that invite you to reply with any questions - but received no response. When I did finally get call back (at 3am in the morning!) from someone (after sending a couple of emails, leaving a couple of voicemails and a Facebook message!) I was told that they dedicate their time and priority to paying customers. Whilst I do understand this, I really wanted to pay for the software however the support feature was really important to me. Had I not liked the software so much I wouldn't have become a paying customer! It's a bit of a catch-22 but I really do think that if support is offered during that period, it should be honoured. I am however really happy with my decision and since signing up with Brilliant Directories I have had a great experience - it was just during that initial trial period that I felt the support could have been better.

Source: Capterra
Helpful?   Yes   No

Response from Brilliant Directories


Hi Delyse. Thank you so much for your honest feedback. We are thrilled the software is working as needed. I completely understand where you are coming from regarding support and that is a major facet of the company that we are currently working to improve. Feedback like yours helps us in doing that. Thank you!

Read more
Anonymous
(Financial Services company, 1-10 employees)

It works, it looks good but it costs

2021-04-06

So far its been simple to set up and there are a ton of resources to help

Pros

Look sick on mobile, heck looks good everywhere, easy to edit, lots of help in FB groups and CS.

Cons

The add ons are far from affordable and it really reminds me of a popular ecom planform in that respect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ken K.

Excellent Directory Software with many good features included

2016-11-22

Other online directory services make you pay extra for some of the functionality or get third party modules for many features that are included with BD.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Brilliant Directories


Thanks for leaving some feedback, Ken! Your website idea was one of the more unique ones we've had - very cool! I'm glad to hear the software is working out well so far. Can't wait to see how successful your music directory will be!!

Read more
Moses O.

Killer Email Marketing System

2015-09-30

An online business person will tell you that email marketing is not just necessary but mandatory, I particularly love their email marketing feature, their newsletter feature, you know it saves you on those huge monthly bills.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Erin G.

getting started on brilliant Directories with Dennis T

2017-02-07

Customer support representative has been an enormous help in getting us started with our new website.

Pros

functionality, usability, and customizable components

Cons

not sure yet- just started

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Brilliant Directories

no

Source: Capterra
Helpful?   Yes   No

Response from Brilliant Directories


So glad to hear that Brilliant Directories' functionality is doing what you needed! I'll be sure to pass the kind words on to Dennis :)

Read more
Jennifer N.

My Experience

2020-11-26

That's great customer service and means a lot.

Pros

Add-ons like the coupon are great. Lots of features, too.

Cons

Everyone should be able to export their members - I don't think that should be an add-on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more