Brilliant Directories Pricing Plan & Cost Guide

Brilliant Directories

All-in-one directory & member management software

4.71/5 (561 reviews)

Brilliant Directories Pricing

Starting from: $145.00/month

Pricing model: One Time License, Subscription

Free Trial: Available (No Credit Card required)

Monthly Plan: $145/month
Lifetime Plan: $1,450 one-time payment

View Pricing Plans Free Trial

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Brilliant Directories Pricing Reviews

Pros
  • After having muddled through other similar software's, this one is like a breath of fresh air. Amazingly easy to use , robust, rich of features and incredible support.Ray J.Read the full review
  • Brilliant Directories provides the total package when it comes to software for directories. They have the most innovative and user friendly options and features available.Andrew J.Read the full review
  • There are so many great features that brilliant Directories offer. I love the different themes and ideas that the Brilliant Directory provides for me and my company.Luis R.Read the full review
Cons
  • However, when you receive an email from someone who you have just spoken to on the phone that has no relation to the phone call, it comes across as a little fake.G E.Read the full review
  • I am not that knowledgeable in programming languages and I'm finding it difficult to go in and make some of the changes I need to make. The term 'widget' is also misleading.Victoria B.Read the full review
  • Customer support is below average with no customer orientation. One of the incidences where they did not accept a bug that led to a loss.Verified ReviewerRead the full review
94%
recommended this to a friend or a colleague

25 reviewers had the following to say about Brilliant Directories's pricing:

Jaime Murra

Support prices

Reviewed 2016-12-28
Review Source: Capterra

I think it's important to consider the prices for phone support, they are too expensive. In countries such as Mexico the hour with an experienced IT is much less expensive.

Pros
Easy to use, ready made, one stop.

Cons
Expensive support.

Response from Brilliant Directories


Hi Jaime. Thank you so much for taking the time to leave us your feedback. We do provide continuous 100% free email and forum support, but we are also an American company and do our absolute best to provide our users with the best support possible. We truly do appreciate your feedback and will certainly take it into consideration! Thank you!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Miloslav Stollmann

Directory review

Reviewed 2016-11-28
Review Source: Capterra

The directory has got good features for its price and is affordable. My overall rating is better than my expectation.

Response from Brilliant Directories


Hi Miloslav! Glad we were able to exceed your expectations :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Robert Wenger

Brilliant Directories made the decision easy

Used daily for less than 6 months
Reviewed 2017-03-20
Review Source: Capterra

The team at BD were very helpful during the whole decision making process. They answered all of our questions and were patient with us as we tried to determine whether BD would work for us in our search for a way to transition our 12 year directory website to something better. We are excited about being able to get upgraded technology and the ability to make simple changes without engaging a high cost web developer for every little thing. The help videos on a wide range of relevant subjects and the regularly scheduled webinars are very helpful. At first We were concerned that the features combined with the reasonable pricing looked like it was too good to be true but so far we have found that it is living up to the promises.

Pros
reasonable price, good support, upgraded bootstrap technology, ability to make changes easily.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cassandra Williams

Unbelievable Value

Used daily for less than 6 months
Reviewed 2017-08-17
Review Source: Capterra

Being able to save time building a membership website is a priceless benefit. The admin area is very intuitive. Even if you could mess up anything, support will help you resolve it. I deleted crucial elements in the setup stage. In less than 30 minutes support had restored what I needed to finish the setup.

Pros
Do-It-Yourself, out-the-box membership website. Awesome tools; content publishing tools, design tools, financial tools, plugins and every tool you need to give members great value. Reasonable pricing. Brilliant Directories over delivers. The support is A++...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ronnie Breseman

Great platform and easy to use for building directories

Reviewed 2017-04-06
Review Source: Capterra

This is the 1 stop shop for building an online directory. It is easy to use and the support team is extremely helpful

Pros
Easy to use

Cons
Price

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karen Phillips

surprised at how easy the setup took

Used daily for 1-2 years
Reviewed 2018-05-18
Review Source: Capterra

Pros
Great designs. LOTS of features built in - very surprised at this. Any time I email in, there seems to be a setting or option for just about anything. The videos helped me starting out. It took about an hour to go through them but glad I did. The main reason I chose this was because of the lead selling capabilities. I'm selling leads to my members and this platform does that best.

Cons
In my first few days I had to email support a lot with questions. But they were quick to respond. The price is a little high but after working with two other platforms... you get what you pay for. There is enough value to justify the price now that I know how it works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Chad Crowther

Worth the money

Used daily for less than 6 months
Reviewed 2017-02-02
Review Source: Capterra

I had a few Wordpress themes in mind that I was debating on before I found brilliant directories. Other directories options may be cheaper but I personally think it's worth the extra money for the amazing functionality and design. Things I don't like, While of course there are going to be upsells like in any business. I really was shocked that they charge $247 for a SSL certificate. Pretty much everyone can get a SSL certificate for less than $10 for your first year when you purchase a domain from a registrar and they even install it for free. This I felt was super shady because SSL's are pretty much mandatory for any serious website and right from day one the cost of your website will be $247 more than you originally thought.

Pros
Design and functionality

Cons
Cost of SSL certificate.

Response from Brilliant Directories


Thank you so much, Chad, for the feedback! We do understand your concern with this. There are many free SSL options out there, and still many paid options as well that include higher levels of encryption and security. You are always welcome to connect your own SSL to your Brilliant Directories website, and the only cost you'll incur for this is a $39/year maintenance and monitoring fee. This allows our team to monitor that your SSL installation is working properly on your Brilliant Directories website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Leland L

The Best Directory Software I Have Found

Reviewed 2016-01-14
Review Source: Capterra

I have been looking at different and cheaper alternatives to Brilliant Directory but kept circling back. BD has all the features I'm looking for all at one price. They also have the most beautiful looking templates which is extremely important to me. It will really make my business stand out from the rest. The only concern I have is this is a hosted solution so if they go out of business then so will I. But after many hours of research I feel confident they will be around for quite a while.

Rating breakdown

Ease of use
Customer support

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Scott Mersnick

Big Thumbs Up :)

Reviewed 2016-01-16
Review Source: Capterra

Price is Great! Training & Support A+ No installing & hosting Headaches :)

Response from Brilliant Directories


Awesome! Thanks for sharing Scott!

Rating breakdown

Ease of use
Customer support

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Barbara Knight

If You Must Build a Directory - Use this

Used monthly for 6-12 months
Reviewed 2019-04-17
Review Source: Capterra

Pros
Building directories is tedious, but if you have to, this will make it easier. It saves time, which is easily worth what the software costs. It's much cheaper than the labor and the migraine you'll get doing it without.

Cons
Customer service could use work, but it's worth it overall.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Diya V

Cant recomend

Used daily for 1-2 years
Reviewed 2018-08-14
Review Source: Capterra

overall not happy.remember your entire website is belongs to them. you have limited access.

Pros
cost-effective.many add or services. you have to pay for every additional service.

Cons
I am using this software. Lots of problem and bugs. Finally I shifted to another service provider. they are expensive but stable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Ken Gardner

Much more than just software, it's a whole system of excellent training, support, and improvement.

Used daily for less than 6 months
Reviewed 2017-06-15
Review Source: Capterra

It's practical and easy to use.

Pros
We knew from the beginning that we would need support as we developed our first directory site. When we were comparing the various products available, we paid careful attention to customer service. I even called the customer care numbers, just to see what happened. Now that we have chosen Brilliant Directories, we haven't been disappointed. Our first launch has been made much easier thanks to their first-class documentation, videos, and, of course, people.

Cons
I suppose the price could always be better, from the customer's point of view. A Wordpress theme, for example, could cost substantially less. I understand that you usually get what you pay for, though, and I feel that Brilliant Directories offers great value. More themes would be nice. It would be awesome if there was a theme specifically for our niche. I'm sure that more themes will be coming in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew Berrios

Great platform easy to use

Reviewed 2016-06-07
Review Source: Capterra

I was really taking back by what this software had to offer . I searched high and low and received many high quotes for having a site like this built . And nothing compared to this software .For all that you get It's great software at a great price. It has all the bells and whistles you would need to have a successful online business .

Rating breakdown

Ease of use
Customer support

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Matt B

One Way To Get a Quick Start

Used weekly for less than 6 months
Reviewed 2016-10-28
Review Source: Capterra

This is one way to start your own directory business. You can check out Wordpress or other CMSes but you will have to pay for your own hosting, deal with comparing and learning all the various plugins, and integrate them all into a functional site. This is easy, fun and integrated. Payment integrated, and all the features you expect from a total launch. It's easy though you may want to know your HTML and CSS, but you can look that stuff up any time. The support seems very busy but they must be prioritized to those who pay extra for hand-holding. It's a little pricey to get started, but it's all there to get you off on the right foot.

Pros
Easy to get started and no worries.

Cons
Price is daunting if you don't know your commitment level.

Response from Brilliant Directories


Hi Matt. Thanks for your review! You hit the nail on the head in terms of hosting and functionality. Our goal at Brilliant Directories is to include all of the features you might need, including hosting, right out of the box. No need for third-party plugins or tools, so everything is guaranteed to work.

You're also correct regarding HTML and CSS. The software is hundreds of built in point-and-click settings so someone with no coding knowledge can still create a beautifully custom website. But the software still accepts custom code so that those who do have some web development experience can further customize their websites even more.

Regarding our customer support. Our team works around the clock to ensure our users are getting the friendly, speedy support they deserve. In the time it does take our team to reply, we have our free support center with support documents and video tutorials as well as our community forum.

Thank you so much, again, for your review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Shanelle Gill

Customers Service good delegation to sales staff but took awhile for a reply when missed 1st call

Reviewed 2017-08-23
Review Source: Capterra

it's the most expensive but effective software!! but so far so good. I would enjoy something more affordable and more attractive rates on the site ie. the one-off plan rate and the add-on rates may be.

Pros
I like that it comes with a user-friendly interface without the huge learning curve. Professionals just don't have the time to learn extensive code.. we just like to click buttons ..

Cons
Need to be more flexible in terms of creating different custom functionality without having to pay for every step separately a solution service is always good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Tal Tomer

Brilliant Idea!

Used weekly for less than 6 months
Reviewed 2018-11-14
Review Source: Capterra

Pros
So many ways to customize the site, looks very professional! You get an amaazing directory at a good price! :)

Cons
Everything looks pretty polished so far, no complaints! :)

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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J Belle

Wonderful Service

Used daily for less than 6 months
Reviewed 2016-11-29
Review Source: Capterra

From my first inquiry, to the consultation, purchase and setup. Every step of my experience with Brilliant Directories provided quality service with and excellent product. I would recommend Brilliant Directories to any web designer, developer or business owner.

Pros
Easy of use and setup, various options for customization along with excellent price and customer service. Overall very well engineered product and company.

Cons
Nothing.

Response from Brilliant Directories


Thank you so much, J, for your kind words and feedback. We love hearing how happy users are with Brilliant Directories' software and customer service!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steve DeAses

Great software! Lots of back-end support for managing members and your business!

Used weekly for less than 6 months
Reviewed 2017-01-14
Review Source: Capterra

The platform has good tools for establishing pricing packages and member features. It also has email templates for communicating with members. Another great monetization feature is the Lead Generation tool. I also like the availability of a Developer Marketplace where I can find developers who are familiar with the platform and can customize my website the way I want it. My "Customer Success Agent" (sales agent) was very nice to work with, and she ("CJ") spent 1.5 hours on the phone with me explaining the capabilities of the software and getting me comfortable with the purchase. I'll be getting more familiar with software as I populate and customize my directory, but I've had a good experience so far.

Pros
Management features for controlling accessibility to features by members so I can customize pricing plans to fit my business model; Also the lead generation!

Cons
The overall appearance of the out-of-the-box solution is not especially aesthetically pleasing. I like the look and feel of the Templatic directory platform from a User Interface perspective. I plan to configure my BD site to integrate some of those features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Andi Wagenschutz

Excited to start my new business!

Reviewed 2017-03-03
Review Source: Capterra

I looked at several different programs and this one has all the functionality I was looking for - all for a best price I have found.

Pros
I like the ability to be able to utilize the business listing, events, classified ad and being able to add pages.

Cons
I would like to be able to add an event as the administrator and not have to add them as a business.

Response from Brilliant Directories


Thanks for a detailed review, Andi! As the website admin you can certainly publish an event, you just need to be logged in to an account and do it through the member dashboard. As for registering for an event, we are aware that some users would like the feature. We hear you! It's feedback like this that truly helps us improve the platform. Thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lisa Hendricks

Goodbye Wordpress - Hello Brilliant Directories

Used daily for 6-12 months
Reviewed 2018-05-21
Review Source: Capterra

Pros
Processing member monthly payments works simply and I get reports on past due payments. The setup was very easy, what i like most is that it's centered around generating revenue from paying members. After the setup i was ready to start billing members for their memberships and buying leads, also special banner ad placements around the site.

Cons
i took my time researching because it was the more expensive solutions, but i'm happy i went with Brilliant. You do get what you pay for and it's clear that there is value built in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Dahlian Lamy

Brilliant Directories Won Out In Our Reaearch!

Reviewed 2014-05-23
Review Source: Capterra

When my partner and I decided to venture into the world of directory ownership, we were determined to do it right. Our research exposed us to a variety of available options, from complete do-it-yourself scripts/plugins to already-built platforms to fully custom-built systems. Price-wise, these options ranged from below $100 into the tens of thousands with timeframes across the board. The reasons we chose to go with Brilliant Directories included: - variety of design/layout options - flexible, upgradeable platform - ability to go live in days - viable pricing options - awesome customer service and followup system All in all, an overall great package at a superb price!

Rating breakdown

Ease of use
Customer support

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Tim Neaves

Great solution to a membership website

Used daily for 2+ years
Reviewed 2016-12-05
Review Source: Capterra

Pros
Easy to customize without any knowledge. I love this, everything you could possibly need to be successful. They don't nickel and dime you. Everything you need one price.

Cons
Kinda cookie cutter out of a box. But very easy to customize

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Saphol Sri

Great looking product

Reviewed 2016-04-11
Review Source: Capterra

I researched many products before settling on Brilliant Directories. The most similar product I found was much more expensive. I also found some cheaper directories but they did not look modern. The support files that Brilliant Directories have seem good with a combination of text & videos. I was able to work out most things that I wanted whilst going through the trial. Hopefully they will continue to build on them. The only area that I have discovered so far that could possibly use some improvement is the Customer Service response times. I don't have enough experience yet to see if this is a regular problem or possibly it was impacted by the Easter holidays.

Rating breakdown

Ease of use
Customer support

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christine currie

Brilliant directories

Reviewed 2015-12-13
Review Source: Capterra

Goo product, quick responses for queries, ease of use is good. Could be a bit more customisable but for the price cant complain. Lots of videos to show you what to do (although I'm terrible with following instructions) however once you get the slick dashboard it becomes quite intuitive to follow without instruction just waiting to have my categories and pricing structure imported, then I'm good to go

Rating breakdown

Ease of use
Customer support

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Ginny Grulke

Affordable way to start your own website business!

Reviewed 2017-01-01
Review Source: Capterra

I recently bought a lifetime license to Brilliant Directories on behalf of a nonprofit organization I am involved with. It is the second time I bought this software for a nonprofit. My experience each time made me confident that the company provides excellent services, good training and tutorials, and on top of that is in a range of affordability even for new nonprofit organizations. And there is almost unlimited growth with this system, so an organization is not boxing itself in by choosing a less expensive system which they will have to replace as they grow. Brilliant Directories should be able to take any organization or business as far "down the road" as they choose to go.

Pros
Affordability and the fact that a "lifetime" license option exists.. so you don't have to worry about a monthly payment for the remainder of your organization's life.

Cons
It is too early to tell. I hope that the concept of "members" can be changed. We won't have members but we will have customers.

Response from Brilliant Directories


Hi Ginny, thanks so much for the review! We love being able to make the job of non-profits a bit easier which is why we offer a discount for non-profit organizations. As for your comment about differentiating members from customers, we hear you loud and clear! We are actually in the process of changing some of our backend admin terminology to address this very issue. These suggestions mean the world to us as we do try our best to implement user suggestions. Thanks again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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