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Brilliant Directories

4.7
(658)

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All-in-one directory & member management software

(15)

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Brilliant Directories Pricing

Pricing overview

Value for money rating

4.8

/5

658

Price starts from

145

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Monthly Plan: $145/month
Lifetime Plan: $1,450 one-time payment

What users say

They are professional and have excellent technology that fits my needs. Their platform allows for users to monetize it and Brilliant Directories is not counting my potential revenue.
That tells me that they are paying attention to what new business owners are doing, it tells me that they are not just for our money, but also for the success of our business.

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Reviewers who mentioned pricing said:

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Steve C.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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These guys are truly passionate about letting normal people own productive and customisable websites

Reviewed 6 years ago

I managed to create a website which allows me to work from home and make some extra money to help with the bills. I created a top-notch website with no knowledge of programming or coding, thanks to the great work done behind the scenes by everyone involved with Brilliant Directories. They are truly passionate about their work, and it shows.

Pros

My previous website built by another company started falling to pieces due to the fact that the programmers wanted to charge me an arm and a leg for every comma or full stop I needed to add. I could not do any alterations myself, even though they had promised that I would own the code. In the end, I lost all my google rankings and it became ineffective. I was about to lose all my members and 3 years...

Cons

Even though Brilliant Directories offer website templates for most types of businesses, varying from Yellow pages type, to Real Estate to Events to Jobs, if you have a website concept that doesn't fit exactly into a template, then you need to do some customisation. For this you need to pay extra. The learning curve increases the more different your concept varies from the templates. There are so...

TJ
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Tim J.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great

Reviewed 2 years ago

I'm now ready to take my business to the next level and we can level up without breaking the bank!

Pros

BD is easy to set up and use, and has the best value on the net!

Cons

It's not you, it's me! I just wish I had more time to utilize all the features properly. In time!

CR
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Ceslovas R.

Computer Software, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Finally I have made a decision!

Reviewed 7 years ago

I have been looking for a platform for creating business software and its vendors directory. I analyzed many Word Press Directory Themes available on the market and decided not to compile my system from numerous plugins but to use integrated platform devoted for this purpose. After comparing Market Grabber, eDirectory and Brilliant Directories platforms I have chosen the last one. Pros: 1. Convenient...

Pros

1. Convenient directory structure. I will use Listing feature for Vendors and Product feature for software systems. 2. Continually developing leads generating module. 3. Perfectly developed users training and support system (videos, documentation, community forums').

Cons

1. There is not possible to set up hierarchical structure for products feature. 2. Products rating and review functionality is missing. 3. Not very flexible pricing setting system for different membership levels. It would be nice to set additional payments for every category and service area.

Vendor response

Hi Ceslovas. Thank you for your feedback! I'm glad you've found our training and support resources helpful. We are constantly adding new material to our Support Center to make sure our users have as many resources at their disposal as possible. I also appreciate the cons you laid out - these help us improve the software. Regarding the pricing system for your different members, while individual membership levels are limited to the pricing options you set for them, you can create more niche/specific membership levels for certain categories or service areas. You can then set different payment options for those - just another option :) Thank you again for your feedback!!

DF
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Doris F.

Marketing and Advertising, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brilliant and Caring!!!!

Reviewed 7 years ago

I'm grateful that I found brilliant directories, the fact that the support team is so patient, understanding, and eager to help my business grow is amazing. I feel like I not only found a great product, but I'm a part of a business family that's down to earth, and genuinely want my business to be successful. I'll never forget what Jason did for me, for anyone to take the time to give valuable help and advice at no cost says a lot to me about that person's character. I'm just so thankful to have found a company that's not all about just making a quick buck off of you, but that really wants to see your business succeed. Thank you so much Jason, and the entire support team, you guys are AWESOME!!!!!

Pros

I like most about this product is the ease of the video tutorials, and the prompt response from the support teams, they really helped me set up my directory with minimal stress.

Cons

I don't like that I'm not able to understand the development side of the software. Things that I'd like to implement into my site I'm not able to, because I don't know how to read codes, and scripts.

Vendor response

Hi Doris. We can't thank you enough for your amazing feedback. We're thrilled that you've been successful with the software. Regarding the major customizations that may require some coding, we hear your complaints. This is our development teams number one priority at the moment. We truly do appreciate your honest review. It's what helps us continue to improve the software for our amazing users like yourself :)

FF
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Frank F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Brilliant Directories - The Best the Internet Has to Offer

Reviewed 9 years ago

I have just activated my second directory with BD. I activated my first one after months of searching for a platform that would meet my needs and the second one after maintaining my impression that a more robust, feature rich and easy to use product for creating your own on-line directory does not exist. - anywhere at any price. Period! Everything required to run a successful and profitable directory...

Pros

No pros were added to this review

Cons

No cons were added to this review

DM
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Dan M.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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My BD Site experience

Reviewed 3 years ago

Exceptional with BD people not so great with the partners or ex BD employees - seem the system is held up for ransom from these folks

Pros

Affordable, ease of use, adaptable for several projects I have developed

Cons

That the BD team is reluctant to provide more support and make us poor souls rely on the partners who have found a way to monitize a wonderful product. The support and new features should stay within BD and it could grow even bigger. I would rather pay BD the support fees than people who run away because they are not fully committed to the product - just there to capitilize on something great

SL
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Sandra L.

Construction, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The most comprehensive hosted membership software on the market.

Reviewed 3 years ago

Overall, it is an amazing system. BD is constantly improving and developing, and I am thrilled to be a part of it.

Pros

BD has been around for so long that you automatically receive so much value from all the features they have already built into their system. They have created a sustainable business over many years, making me much more comfortable investing my time and money in developing my membership business on their platform.

Cons

It can be time-consuming to get your ideas and concerns elevated to a level where they can be addressed. For example, while many customer service agents are the best in the business (truly, the best), others are clearly not reading or comprehending your messages. After tons of back and forth, you will be asked to start over again and take your idea, suggestion, or problem to a separate forum. There must be a way for a support ticket to automatically be turned into a feature request without all of the redundancy that currently exists. I believe that some of their most valuable feedback is lost, buried in support tickets that are never resolved.

RW
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Richard W.

Information Technology and Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Directory Software Out There?

Reviewed a year ago

I've just spent two months working on a Brilliant Directories site for a client and it's been both enjoyable and educational. Compared to my previous experience of directory themes and plugins in WordPress, Brilliant Directories was an absolute breeze to work with!I love that all the essential features are available right there out of the box for member listings, event listings, classifieds, payment...

Pros

Brilliant Directories' support is outstanding and possibly the best email support I've experienced in many years. The help portal is comprehensive - I found googling 'Brilliant Directories' plus what I need to find a little quicker than searching in the portal directly - 85% of the time it yielded the answers I needed. The rest of the time I emailed support and got an answer within a day from a real...

Cons

The WYSIWIG editor Froala used for adding content to pages is a little quirky and sometimes the edit point jumps in sentences. The pre-made content blocks, e.g. image + text, are based on html tables which is a little old school although fine for email templates. Thankfully Froala allows quick switching to html editing which is excellent if you have a little html knowledge.

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Dr. Virginia R.

E-Learning, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Our Search is Finally Over!

Reviewed 3 years ago

Overall, it has been an excellent experience with the Brilliant Directories team. I had many questions and found a lot of my answers in their very active Facebook group. They were very quick to answer all of my questions when I reached out to the team or support. This is literally one of the most comprehensive association/director/membership platforms available and you can have it up and running in a few hours. It is a game-changer for us since we've tried many other options.

Pros

We love the fact that with Brilliant Directories, anyone can have their site up and running ready to accept new embers within a day. This is a mature, robust platform with outstanding features. Our use case is an association with a multi-tiered member directory. After testing the site, we found that Brilliant Directors meets and exceeds our goals. The platform offers many features we had not thought of that will add great value and help us scale quickly. We like the fact that everything is built within the platform and the user interface is pretty good, especially compared to the competition.

Cons

A few of the feature limits, like storage, are potentially a bit low if the site membership grows significant, which is the goal. Fortunately, they have add-ons at affordable prices so the features can grow in pace with the site.

PW
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PAUL W.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The only Directory platform you'll want or need...

Reviewed 8 years ago

I wanted to open an online directory and did my research online. I didn't have alot of money or time and wanted something easy to setup without hours and dollars spent customising as i'm a perfectionist. Enter BrilliantDirectories.com I paid their comparatively tiny fee and placed the directory theme on my domain. The default theme is good but the ability to edit it is very easy so I spent a...

Pros

AFFORDABLE EASY TO USE NO COMPETITION GOOD TECHNICAL SUPPORT HIGH QUALITY TEMPLATES GOOD SEO RELIABLE SERVERS ALL BASES COVERED HIGHLY CUSTOMISABLE

Cons

NO CONS THAT COME TO MIND

Vendor response

Hi Paul, Thanks so much for the stunning review - we're glad your directory has taken off without a hitch! We understand how important good tech support is to our customers. We typically respond to tickets within 1 business day, though we do appreciate your understanding if it takes slightly longer. Our team is always just a click away to help make your dream website a reality. Cheers!

SF
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Susan F.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Confused by support emails and options

Reviewed 9 years ago

Have been getting regular emails about support. One that arrived the other day said would cost $2000. to set up my website, and want to know, how much of a setup is that? Will you find an appropriate template? Set colors? Upload my logo? Discuss with me and set options for membership levels? Discuss with me and upload categories from plan? Can you send me any links from websites you...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Susan, Thank you for your message. We are always happy to help - especially if this is your first directory website with us. 99% of users can start customizing their sites with colors, images, text, membership levels and more after watching some of the GETTING STARTED video guides. Here's a link to find some easy video guides to show you how to set up all the aspects of your directory website....

BS
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Bruce S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Overall Good but Functionally Lacking

Reviewed 9 years ago

I rated overall low because after a year and a half we still don't have full functionality. Our issue is with the built in Payment gateway. Though my present state of our directory I should have realized would be an issue because when I bought the directory Dennis had to invoice me through "PayPal" as the payment gateway would not process any of my cards, not once but twice. When we first bought it...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Bruce, Thank you for your message and your feedback. We always appreciate it. We are sorry for any frustration related to the payment processing aspect of the software. Because of great feedback like yours, our internal development team has dedicated July as "Payment Gateway Month" We know that not being able to connect your own gateway may have hindered your ability to grow even faster. We...

SK
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SK K.

Real Estate, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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NO SOURCE CODE

Reviewed 7 years ago

None. Waste of money.

Pros

Lots of features. Their salesmen are good at telling you all the things you want to hear. After your payment clears the bank, you learn the truth about the limitations.

Cons

Their claim to provide the source code is BS. Regardless of what they tell you, they limit access to the source code and you will spend a lot of money trying to customize the system. I believe they limit access, so they can sell you Customization Hours. The designs are way outdated and customizing is very limited. Look deeper at their examples. We fell for the initial purchase and then a follow up email for another license for super cheap, so before I could get into customizing their product, I owned two licenses (and still do, for sale by the way). On the surface, BD appears to be perfect. It is great as long as you don't need unlimited access to the code or REALLY need to customize it (not talking about changing colors). You decide.

Vendor response

Hi SK, Jason Haloossim here, founder at BD. Thanks for your feedback. It helps make things better for our entire community. I want you to know that we care, and I'm sorry you had a bad experience. We want users to have great experiences - and we try to achieve this is by listening to your concerns. I'm very sorry you had a hard time editing source code it's one of the main things developers...

JR
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Jon R.

Marketing and Advertising, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Value

Reviewed 3 years ago

Generally good ... I will say I haven't used it as much as I have hoped but ultimately that is on me ....

Pros

I really like the webinar Wednesdays when I have attended them, I will admit it has been a while but see the additional training as valuable. I find the software robust and while my website building skills are on the lower end I can usually figure out how to use the software, it might take me a little longer but ultimately I usually figure it out.

Cons

In some ways the same as my pros in that it can be somewhat difficult and overwhelming at times but that has to do more with my skill level but generally I find a way so not too much of a complaint here.

ML
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Mei L.

Internet, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Build a Directory without Coding

Reviewed a year ago

The overall experience using Brilliant Directories is good despite some limitations

Pros

Brilliant Directories makes it effortless to launch a directory business easily. Its vast array of templates can cater to your specific business requirements. Customizing site pages to fit our needs has never been easier, thanks to Brilliant Directories. Their exceptional support team is always available, and they also offer webinars and tutorials to help you manage your sites. The user-friendly interface features drag and drop functionality for most website settings.

Cons

The designs and UI aspects seem outdated, and there are limitations in terms of customization. Additionally, upgrading to some desired features can be expensive.

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Alexander A.

Transportation/Trucking/Railroad, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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After long research I found this perfect solution to build a moving platform

Reviewed 3 years ago
Pros

It is very easy to create a platform. It is like a modular system. The support is perfect. That is why you don't need IT staff. Also, price-performance is outstanding. You can use it as a directory and also as a lead generating system. Also, as a classified website. The dashboard is very well structured. I can write a book about the pros.

Cons

There are no real cons. I have now 6 websites with Brilliant Directory.

AG
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Andy G.

Animation, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Honest Review - as requested.

Reviewed 7 years ago

Going to focus in the negative, which is probably want you want to hear. Before I start, I love your product and I'm looking forward to adding more directories in the future. OK, the bad stuff. 1. Reading through previous posts, over a year old I read that restricted access admins still cannot be created - this is essential to a large directory!! 2. Your offer to make a one off payment rather...

Pros

read previous

Cons

as above

Vendor response

Hi Andy. Thank you so much for such an honest review. We truly do appreciate it as it's reviews like yours that help us improve our software each and every day. Regarding your concern with implementing a feature to limit admin access for "lower level" admins - that feature is in the pipeline and our development team is working diligently on it. Regarding the one-time payment, I understand your concerns. In fact, we've recently switched over to monthly payment plans and have done away with our one-time payment option. Thank you again for such an honest review. We take everything to heart and we will absolutely be using your review along with every other review to improve our company as a whole, our customer support division, as well as the software itself. Cheers!

NH
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Nigel H.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software for Directory builders and membership sites.

Reviewed 2 years ago

The number one choice for directory software. I've been looking for a suitable directory software for some time. The only viable alternatives to Brilliant directories are either way too expensive or WordPress based. For me, WordPress is simply too risky to use for a business making money unless you are a WordPress ace or employ someone else to manage it. I've had numerous bad experiences with WordPress...

Pros

It's Saas based and very easy to get started with.

Cons

There are some confusing plans to choose from. It's not cheap, but it could be worse. At the end of the day, you get what you you like pay for!

MS
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Mainul S.

Information Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brilliant Directory is a dream product for directory solution

Reviewed 5 years ago

I find them very professional in service. Great training materials and documentation.

Pros

The best part of Brilliant Directory is it complete integrated solution looking at almost all aspects needed by the business group, associations or community. Starting from membership to classified, real estate, product catalog almost everything is there to serve a business group or community. Before coming to BD, I have tried many other solution which solves on pieces of the puzzle but does not...

Cons

Initially price seemed to be on the higher side comparing other solutions in the market. But once started using it and exploring the features, it was worth investing. If one is really intending to be in the business for long time, life price will start making sense. Post moderation feature could have been an integral part from the beginning, but now it is there.

PF
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Philip F.

Law Practice, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review by a new user

Reviewed 3 years ago

Excellent. I sent an email to support on a Saturday and [SENSITIVE CONTENT HIDDEN] even called me back a couple of hours later and spent a lot of time on the phone with me.

Pros

I only just started using Brilliant Directories but it looks nice on the public side and looks easy to use on the admin side. I like that it includes hosting. I have directories using WordPress which is a lot less expensive but I thought I would try Brilliant Directories for a couple of directories. Although I only just got one directory set up, I like it and just bought three more because of the...

Cons

Cost. But the directories look good and the extra cost probably keeps Brilliant Directories in business when companies with less expensive scripts like PHPYellow are no longer in business.

EV
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Ester V.

Retail, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very impressed so far!

Reviewed 6 years ago

So far I'm very happy with BD. I'm relatively new to the platform, but have had my business and website under various other platforms for 10 years! BD is BY FAR more affordable, more mobile-friendly AND more functional than any other platform I've used in the past. I also like that BD seems genuinely interested in helping their clients grow, and provide marketing webinars and a marketing group on Facebook, so BD staff and website owners can help each other. The only negative is that BD does not offer phone or chat support. The email tech team is prompt, but sometimes it can take several hours (or even a day or two), for something that would have taken 5 minutes over phone or chat.

Pros

The platform offers a ton of features and functionality, and though there is definitely a learning curve, a non-techie can set it up and get it running in just a few hours. It's easy to customize colors, fonts, branding, text labels, etc., and make the site look nice quickly. I also like that the platform is very mobile friendly!

Cons

My biggest issue is that it can get expensive to customize beyond the regular features, unless you are a developer and know what you're doing. But having said that, most other platforms don't even offer the option to customize as much. So it's not necessarily a negative. Just frustrating knowing that something IS possible but costly, rather than knowing that something is not possible.

AH
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Andrew H.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great system from start to finish

Reviewed 3 years ago
Pros

ease of use ease of deployment pricing good developer marketplace

Cons

dynamic category layers client reporting on profile activity banner ad monetization limited

DT
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David T.

Medical Practice, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Stop Looking Elsewhere

Reviewed 2 years ago

When it comes to building a membership site or a professional services directory, the range of options available is staggering. But if you've made it this page or have reviewed what Brilliant Directories offers, then look no further. You'll only be wasting more time. Brilliant Directories is a breeze to work with and the results look spectacular. Its feature set is ample, and the organization of its...

Pros

The look and stable feel of the platform immediately spells quality of development; the organization of the back end is well thought out; the features enabling the selling of digital downloads, emailing, coupon codes, levels of membership; private member chat, and click-to-call... there's little that's lacking from the package or from available plugin-in functions.

Cons

Initial storage and bandwidth allotments seem to be on the low side, but they know the numbers and assure us that most people never come close to or exceed those levels. Upgrades are always available if needed.

KP
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Karen P.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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surprised at how easy the setup took

Reviewed 6 years ago
Pros

Great designs. LOTS of features built in - very surprised at this. Any time I email in, there seems to be a setting or option for just about anything. The videos helped me starting out. It took about an hour to go through them but glad I did. The main reason I chose this was because of the lead selling capabilities. I'm selling leads to my members and this platform does that best.

Cons

In my first few days I had to email support a lot with questions. But they were quick to respond. The price is a little high but after working with two other platforms... you get what you pay for. There is enough value to justify the price now that I know how it works.

TS
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Tony S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very good, could be better

Reviewed 9 years ago

This is a very tough review as BD has a lot of tremendous positives going for it while at the same time there are some frustrating negatives. It's about a 90% thing. 1) Software itself - tremendous capability and functionality. Somewhat confusing and doesn't always work as laid out. A lot of the knowledge base is out dated and is for prior versions. If BD can fully deliver on all components,...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Tony, We do appreciate your honest feedback very much. Thank you. This helps us improve our overall service. Based on your review, we will take steps to better improve our support forums and knowledge base for easier navigation. We're glad to hear that everything else is working out great for you, and we look forward to a great long-standing relationship with you. Thank you again for your honest review. This constructive feedback helps everyone. To your success, Brilliant Directories