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Brilliant Directories Logo

All-in-one directory & member management software

Brilliant Directories Reviews - Page 11

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726 reviews

Recommended

SE
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Suzanne E.

Management Consulting, self-employed

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excited to have a solid platform

Reviewed 6 days ago

Everything seems to be straightforward and easy to buikd.

Pros

I am excited to have a solid platform to build my business.

Cons

I just purchased the platform and working on getting it set up.

NG
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Norma G.

Health, Wellness and Fitness, self-employed

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I've just made my second purchase of Brilliant Directories with a second domain.

Reviewed 2 years ago

Building a directory wasn't in my mind until I discovered Brilliant Directories. Brilliant Directories is this kind of product that looks so professional and easy to install and build, it immediately made me think of creative ideas toward building a directory. It has opened my eyes to see the opportunities.

Pros

Brilliant Directories is a very professional-looking online directory. It is easy to build for any online business owner. It includes varying levels of memberships and ads. It includes many options for payment processing with international currencies. I enjoy the excellent, helpful support and the video tutorials and documentation. I'm thankful to the developers for making it so convenient and easy to use.

Cons

I hope the developers will consider adding more direct integrations

JJ
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Jeremy James J.

Used daily for less than 6 months

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Easy set up...great product.

Reviewed 7 years ago
Pros

Ready out of the box...very intuitive to use, and just looks good. Lots of features, and the tutorials make on boarding a breeze.

Cons

There are many ad-on features that are essential to the system. Would be nice to know up front that you need some of the features to make the system work. Ex: Your system will come with no categories, no business names such as barber, doctor, etc you will have to purchase. Every system will need these details.

CM
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Carl M.

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Brilliant Directories Review

Reviewed 10 years ago

One of the customer rep helped me with Brilliant Directories. Before I was a client, he contacted me and was very useful in answering my questions and providing me information on the software. He gave me all the information I needed to make the decision and didn't waste my time. Since becoming a customer, he is always available via Skype and email (I don't know when he actually sleeps!) When I have...

Pros

No pros were added to this review

Cons

No cons were added to this review

FF
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Frank F.

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Best Experience Ever

Reviewed 11 years ago

My experience in dealing with Dennis Tinerino, Customer Support Director at Brilliant Directories was one of the most pleasant and informative I have ever had in my investigating and evaluating a company to place my trust in and house my groups directory at. Dennis had the answer to every question asked and it was delivered in a way that was easy to understand. He was patient in dealing with me...

Pros

No pros were added to this review

Cons

No cons were added to this review

JK
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Johnathan K.

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  • Value for money
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Timing. Persistance.

Reviewed 9 years ago

Hi, 1. I Actually was really impressed with the Marco the Rep. following up and being patient with me following up. I know there were a couple times he missed me on the phone and it was hard to connect. When we did connect he took the time to listen to my business goals etc. and answer questions clearly. Much of the features we wanted Brilliant Directories has for a fraction of the cost. 2....

Pros

No pros were added to this review

Cons

No cons were added to this review

EM
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Eric M.

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Very happy with my directory site

Reviewed 10 years ago

I bought my directory site through Jason a couple weeks ago. I have been very pleased with the experience, and the directory software itself. As with anything new, it is a learning curve to understand how to get everything setup to my preferences. With that said, the pre built site I bought is very well set up out of the box, and Jason along with the support team have been very helpful and prompt...

Pros

No pros were added to this review

Cons

No cons were added to this review

MS
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Matt S.

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Terrific Directory Solution

Reviewed 4 years ago
Pros

Brilliant Directories does everything we need. We were ready to develop our own directory and it would have cost hundreds of thousands of dollars, taken at least two years to get it in a presentable state, and it would only do a fraction of what Brilliant Directories does. If you are looking for a directory, do not reinvent the wheel, the solution is already here and it's great.

Cons

The software is VERY flexible. You can get it working very well without consultation, but I do recommend talking to a trusted advisor who can help you get it dialed in. Depends if you are serious about this or casually looking for a solution.[SENSITIVE CONTENT HIDDEN] helped us find the answers we needed.

ah
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alesa h.

Civil Engineering, 1-10 employees

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent for Associations!

Reviewed 3 years ago

My overall experience with Brilliant Directories has been excellent. The team is very responsive, and the community is very helpful and supportive.

Pros

I love the tutorials! I didn't feel link the learning curve was to step. I didn't get overwhelmed by the tech.

Cons

I would have liked a more drag and drop, as I am a WordPress user, however working with the widgets is much like Gutenberg editor.

GM
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Gabe M.

Self-employed

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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So far so good!

Reviewed 7 years ago
Pros

Ease of use, nice design, support has been responsive, cPanel access, MySQL access, LOTS of options.

Cons

Some buggy behavior when editing blog post dates (will hopefully be fixed soon), limited import ability.

EP
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Eliseo P.

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Fastest site deployment ever!

Reviewed 9 years ago

I have spent the past month or so trying to get a business directory site running on another host, to no avail. I was extremely, extremely frustrated... Brilliant Directories really saved me. I was about to turn away from this business venture, but after giving it this one last shot, I am happy I stood my ground! I have limited programming skills, and yet I was able to go LIVE in literally a couple of hours! The training is TOP NOTCH, as well as the service, usability, and everything associated with Brilliant Directories! You guys/gals have brought back that "child at Christmas" feeling back into my life... THANK YOU, THANK YOU, THANK YOU! : )

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Wow Eliseo, thank you so much for sharing this review! Nothing makes us feel better than knowing we are helping people achieve their goals :)

HH
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Haron H.

Photography, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Perfect fit for my membership website

Reviewed 2 years ago
Pros

I've wanted to set up a membership website for a local photography industry I'm in. Doing this on WordPress would have been a nightmare for me. So far Brilliant Directories seems like the perfect solution.

Cons

Certain design elements seem a bit basic, but they should get the job done. It might just be my lack of experience with the product.

AS
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Aziz S.

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Good software and mostly easy to use and customize.

Reviewed 8 years ago

However support is lacking. I am trying to integrate an affiliate software which requires the placement of two snippets of code into my directory. When I asked support where that could be found or if they could place it and was told it is not in their area and I should contact a developer, I was taken aback. The company that developed the software I am paying $150 a month for can't help me place two simple codes so I can get going with my site?!!? Makes me think twice about ever referring the service. Maybe I made a mistake not going with another software! Another thing, if you are going to ask for a review several times as the project moves along, don't come back with a message that says I have to use a different email address because this one already exists.

Pros

No pros were added to this review

Cons

No cons were added to this review

MB
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Martin B.

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  • Value for money
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Dennis Tinerino

Reviewed 11 years ago

This review is about the sales work Dennis did and how he was always on top of answering my questions and getting back to me right away. I'll review the product once I've had a chance to use it some. Brilliant Directories was finishing up their November sale when I ran across the product in a web search after looking at quite a few other products. I expressed that I was disappointed the special pricing...

Pros

No pros were added to this review

Cons

No cons were added to this review

PJ
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Peter J.

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review source

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything You Have Ever Wanted from a Directory Platform

Reviewed 3 years ago
Pros

The expandability of the platform, but also the simplicity of how to use it. I love the fact that Brilliant Directories has many case studies and tutorial videos to help implement it to our niche.

Cons

Nothing yet, but as we develop our business and directory model, I'm quite sure we will identify something as we do with other technologies.

aY
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alex Y.

Sports, 1-10 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to get Up and Running

Reviewed 7 years ago

I can build my entire business around this platform. I have looking for a directory CMS platform for months. Finding Brilliant Directories has helped us achieve the base for our business.

Pros

Software has been really easy to setup and get going. Love that Brilliant Directories is using a clean and clear Bootstrap system

Cons

Having support that you can get a hold of on the phone right away, would take this company to the next level.

PT
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Patrick T.

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We are just setting it up

Reviewed 9 years ago
Pros

The sales staff was very helpful in helping us to understand the value of this product and SEO for our clients, local. So we see the simple ease of this process and the ease of building this out should produce great rewards for our clients. Our goal is to build a local directory for OUR client and highlight them as a sponsor so they get all the love while others can load their info as well, we will be directing all Juice to my clients' directory listing.

Cons

No cons were added to this review

Vendor response

Thanks for your feedback! We understand the importance of being able to easily optimize the SEO structure of your website to meet your industry needs.

SD
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Simon D.

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Above and Beyond Expectations

Reviewed 11 years ago

I would firstly like to thank Dennis for his patience and assistance in providing excellent and relational service. Even though this is the early stage of the development of my project, I am so confident and excited after dealing with Dennis as he made me feel like more of a partner than a mere customer. At first glance it seemed that I would be unable to use Brilliant Directories product due to my...

Pros

No pros were added to this review

Cons

No cons were added to this review

CW
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Chenel W.

Entertainment, 1-10 employees

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I've searched for a while for a website template that fit my needs and this one fits all of my needs

Reviewed 7 years ago

I am creating the website that I dreamed about for years. I am thankful that I didn't have to get the site built from scratch and that I still have full control over every aspect of the site.

Pros

I love the fact that I can customize the website exactly now I want it. However the best thing is that I own it, no monthly fees at all and I have no need to to purchase servers because all of that is handled for you.

Cons

No cons were added to this review

RL
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Robert L.

Design, self-employed

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Looking good so far

Reviewed 4 years ago

Very good so far.

Pros

Full-featured directory after you get the plugins added. Great, fast support and seems reliable up to now.

Cons

A little concerned about the 10gigs of space and bandwidth, that seems very low for a directory.

DS
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Deepak S.

Veterinary, self-employed

Used daily for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Superb Customer Service

Reviewed 4 years ago

Excellent customer service by [SENSITIVE CONTENT HIDDEN]. She was amazing in dealing very promptly and efficiently with all my queries. Very professional and courteous. A great asset to the company

Pros

Ease of use and fully optimised and ready to go solution.

Cons

Initial cost that was listed on the website

JR
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John R.

Civic & Social Organization, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great follow up and support from sales

Reviewed 7 years ago

Easy installation, ability to self install

Pros

Ease of use, the ability to adjust and modify all the various web pages. The admin interface enables the end user to have control over the major functions of the web backend. The ability to be able to set up the software to the user requirements without having to rely on the supplier its Brilliant Directories major winner.

Cons

No cons were added to this review

TB
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Tania B.

Marketing and Advertising, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I've only just signed up and it seems very simple to set up in most aspects.

Reviewed 7 years ago

All the benefits of different memberships, I am hoping it works well with UpViral too?

Pros

It has everything I need to start the directory. We've been mucking around with a WP site for a couple of months trying to find good plugins but still can't get it.

Cons

I'm having trouble getting photos into my page displays once I've uploaded photos. This should be one of the easiest parts of the set up.

AJ
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Artyom J.

Review source

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  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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Amazing. We'll put together.

Reviewed 7 years ago

Happy clients. Being able to complete request quickly.

Pros

It has everything I need. The support team and sales team is very responsive. I look forward to working with them in the future.

Cons

No cons were added to this review

SW
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Stacy W.

Leisure, Travel & Tourism, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brilliant!

Reviewed 8 years ago

It's been very easy so far.

Pros

The software has taken in consideration all my needs, Where as the last directory I use I was always like "won't it be nice if it did that"

Cons

I would say that there could be more versatility, however after working with directories that offered that for so long. It is easy to give that up for something that looks good works well and doesn't take a lot of my time.