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Brilliant Directories
All-in-one directory & member management software
(15)
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Recommended
Deepak S.
Veterinary, self-employed
Used daily for less than 6 months
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Excellent customer service by [SENSITIVE CONTENT HIDDEN]. She was amazing in dealing very promptly and efficiently with all my queries. Very professional and courteous. A great asset to the company
Ease of use and fully optimised and ready to go solution.
Initial cost that was listed on the website
John R.
Civic & Social Organization, 1-10 employees
Used daily for less than 6 months
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Easy installation, ability to self install
Ease of use, the ability to adjust and modify all the various web pages. The admin interface enables the end user to have control over the major functions of the web backend. The ability to be able to set up the software to the user requirements without having to rely on the supplier its Brilliant Directories major winner.
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Tania B.
Marketing and Advertising, self-employed
Used daily for less than 6 months
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All the benefits of different memberships, I am hoping it works well with UpViral too?
It has everything I need to start the directory. We've been mucking around with a WP site for a couple of months trying to find good plugins but still can't get it.
I'm having trouble getting photos into my page displays once I've uploaded photos. This should be one of the easiest parts of the set up.
Artyom J.
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Happy clients. Being able to complete request quickly.
It has everything I need. The support team and sales team is very responsive. I look forward to working with them in the future.
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Stacy W.
Leisure, Travel & Tourism, 1-10 employees
Used daily for less than 6 months
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It's been very easy so far.
The software has taken in consideration all my needs, Where as the last directory I use I was always like "won't it be nice if it did that"
I would say that there could be more versatility, however after working with directories that offered that for so long. It is easy to give that up for something that looks good works well and doesn't take a lot of my time.
Fernando C.
Marketing and Advertising, 1-10 employees
Used monthly for 6-12 months
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Support has been superb and all of our questions have been quickly answered.
Brillant Directories is the best platform for creating a Business Directory. The possibilities are endless. In our case we use it to support a business mastermind group and this platform provides so many features, so much that our challenge is deciding which one to implement.
We did not understand very well how add ons are implemented. We know we need to read more about it
Cheryl T.
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If only I'd known how user-friendly Brilliant Directories was when I first ran across it! OMG!!! With 90% of the work done for me after I fill out a few easy forms, WOW!!!! I've been procrastinating for quite some time now because I dreaded having to do it all myself. Thank you so much, Dennis Tinerino, for your patience, persistence and encouragement. It was a real pleasure talking to you via numerous e-mails and over the phone. I never once felt pressured even when I told you I'd need a little more time before making a decision because of all the rioting going on here in Ferguson, MO. Now that I have finally taken that first step, I sincerely look forward to many years of business with Brilliant Directories. Your name speaks for itself. Thanks a million!
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Gervas M.
Internet, 1-10 employees
Used daily for less than 6 months
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Its my first time to start a directory and first in my country for the niche i planned. i planned to spend 6 months learning and setting up the site. But the first time click the link to my site and log in to Admin the look, feel and easy of use was far beyond my expectations. I change my mind and am lunching soon.
Easy to use and flexible.
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Amazing, Gervas! So glad that you're able to launch your website sooner than expected. We can't wait to see your success!
Miguel R.
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When i first found them it was like striking oil as they are an all in one solution. As I dug deeper and spoke with their sales guy i learned a lot about how easy it all is and how I could get started. After making my purchase with them I am more excited then ever working with my assigned trainer to get my site launched in the next few days. Their support is mostly email based and community forum which is great because this is not my full time job and I manage it in my off hours. For the discounted rate I paid to start on a full license its certainly worth the value for what I have got back in return. I reviewed all of the competitors in the space and none of them have offered what BD does for the price and the experience they have as a company.
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Andy M.
Leisure, Travel & Tourism, 1-10 employees
Used daily for less than 6 months
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Kelvin has been really helpful all the way through. The support videos are excellent and by the time I have finished I will have a great site
Simplicity. I have no prior knowledge in this area. The support is fantastic and the visual quality of the site is great.
Nothing so far!
Thanks for the feedback, Andy! We constantly update our support videos to provide our users with the easiest, most up-to-date support possible.
Pierre-Antoine C.
Internet, self-employed
Used other for less than 6 months
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Very clean and neat admin area where, despite the numerous features and menu, eerything comes easily at hand at the right second we need or thik about it. Very powerful and comprehensive features (for various and versatile "directory and/or membership sites projects). Quite perfect "look and feel" with a modern and effective design (UX, ergonomy,...). Etc... etc...
Frankly? None if you are searching for a powerful and scalable "directory/membership" platform at such a cheap price!
Mike S.
Executive Office, self-employed
Used daily for less than 6 months
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Just bought the software, [SENSITIVE CONTENT HIDDEN] help through the process was excellent!
nothing yet haven't started using it yet
Erika B.
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We read a lot of the reviews about this platform before we bought and were very impressed with the raving positive reviews-- thinking there's got to be some people out there that had a negative experience. How often do you experience a company having everything positive all the time? Not often! But this company seems to have it... You will be very happy you join their family, as we are!! Good Luck!
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Wow, thanks for your very kind words Erika! We understand that we provide the engine that will run your business for years to come. With that in mind, we have a hunger to be the very best so that valued customers like yourself can have the latest technology and friendliest staff by their side every step of the way.
Tracey M.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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Very good so far...
I love the customer support. They have been quick to respond and very clear about what I need.
Want more marketing options...like autoresponders, (pipelines), nicer templates...
Todd G.
Oil & Energy, self-employed
Used daily for less than 6 months
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Simplicity-I found it very easy to use which reduced my time
The software is very easy to use and customize. Its a best in class product. It has great features and I am looking forward for future products.
While I only spent a limited time importing members, I did not find it easy to do. Overall, theres not much I don't like about the product.
Tony M.
Publishing, self-employed
Used daily for less than 6 months
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Lisa has been wonderful helping me along with the set up and with making sure I get all the information I need.
A little bit of a learning curve, but not bad at all when considering the overall functionality. The video tutorials help walk you through the set up.
I haven't found anything I don't like, yet.
Simon A.
1-10 employees
Used daily for less than 6 months
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First 24 hours working with this software and the documentation, customer support and the strong user community compliment this excellent software perfectly.
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Thanks for taking the time to leave some feedback, Simon! We understand how beneficial a helping community can be when starting with a new software which is why we have our community forum so that our team as well as fellow users can help each other answer any questions :)
Kieran H.
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I have been looking for good directory software for over 12 months, during that time I have looked at a lot of companies offering all sorts of software. I first came across brilliant directories in Dec 2013 and was immediately impressed with what they had to offer. I sent an email requesting more info and was pleasantly surprised when I received a phone call from Dennis to answer all my questions. Today is the 5th Feb 2014 I have placed my order for my first directory. All my fears and worries have been sorted by Dennis he has been in regular contact online and on phone. With this level of customer support I know I have made the right choice and look forward to working with brilliant Directories for the foreseeable future.
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Annelie R.
Management Consulting, 1-10 employees
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In this early stage, I scheduled a meeting with [SENSITIVE CONTENT]. He was really brilliant and very effective in his support. It was such a pleasure to work with him. That has convinced me to buy the software for my personal business as well.
It is early days and I would like to give a review on this a little later when using the software for a longer period.
I am concerned about the fact that there is a recommendation not to use emails set up by go daddy. Still need to contact support before I set up the product I bought for myself personally - simplexitysa.co.za
Ganeshan P.
Financial Services, 1-10 employees
Used daily for less than 6 months
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I Tried another Soft ware before I choose this. That Looked more difficult to understand and more expensive than this. This has very easy to understand video clips and the System itself looks very user friendly. But I have not really dived into this yet.....
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Thank you Ganeshan for the review! We strive to make the software and our video tutorials as user-friendly as possible. Wish you all the best with your website building :)
Michael G.
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I have joined brilliant directories for 2 major reasons, I have searched and researched a great directory softwares and spoke to a few. Here it is, Not only Brilliant Directories look great and navigating is pleasant, but the guys that I spoke to at Brilliant directories are all a pleasure to speak with, very helpful before I joined and after I joined. They respond very quick via email or by phone, which ever you choose. I have joined them and even referred a good friend of mine to them that has much more experience on the web than me. He joined the following day and thanked me for introducing him to Brilliant Directories. Keep up the great work guys. Looking for a very long relationship with Brilliant Directories.
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Joseph C.
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I started using Brilliant Directories 6 months ago after trying to build directories on my own. I found their product to have all the elements that I needed to have in order to launch a directory. They gave me individual support and training to learn how to personalize and customize the directory for my market. I look forward to a long and productive relationship with Brilliant Directories. If you are looking for a directory for your niche then look no further. Brilliant Directories has it all.
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Thank you Joseph for your kind words. We appreciate working with you and look forward to launching more online directory websites with you in the future. Warm regards, The Brilliant Directories Team http://www.brilliantdirectories.com
Lauren T.
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We chose to work with this software because it allowed us a database without needing to hire a backend developer for our site. Although we wish the homepage offered more configurations of the core elements beyond adding/removing/color change/font change without delving into the code, the ability to have a functioning searchable database is the most useful feature that we simply have not found elsewhere with comparable ease of use.
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Hi Lauren! We fully understand your requests for additional point-and-click options. It's suggestions like these that help us in continuing to improve and add new features to our software. Thanks for taking the time to leave your thoughts!
Joe C.
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
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Well it took me two years of looking and researching but in the end we chose to go with Brilliant Directories. It's functionality and flexibility are unmatched and the representative is a wonderful Customer Success Director. Looking forward to becoming one of their many success stories.
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Thanks for the kind words! Dennis loves hearing from happy customers like yourself :) We look forward to hearing of your success!
Saphol S.
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I researched many products before settling on Brilliant Directories. The most similar product I found was much more expensive. I also found some cheaper directories but they did not look modern. The support files that Brilliant Directories have seem good with a combination of text & videos. I was able to work out most things that I wanted whilst going through the trial. Hopefully they will continue to build on them. The only area that I have discovered so far that could possibly use some improvement is the Customer Service response times. I don't have enough experience yet to see if this is a regular problem or possibly it was impacted by the Easter holidays.
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