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Brilliant Directories Logo

All-in-one directory & member management software

Brilliant Directories Reviews - Page 16

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726 reviews

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GJ
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Gordon J.

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Yea Brilliant Directories

Reviewed 10 years ago

I have found Brilliant Directories to be a very "client focused" company, willing to help however possible to insure a successful launch for my site. The staff will shoot you straight answers, and will also assist you by giving you the best advise based on their experience with successful launches. Dennis has been great to talk to, and Ernesto is absolutely the best partner for what I need (which is a lot of hand-holding in the early stages). Can't wait to launch and grow my business with this great crew.

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Chad R.

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Global Search Functionality

Reviewed 11 years ago

Jason Haloossim was able to help me understand the new functionality quite well. He also did a great job at showing me how to create a custom landing page and manage my new members. I'm impressed with the new functionality that's been implemented.

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Vendor response

Thank you for your review, Chad. The directory software has many useful features and tools, and you are always welcome to contact our team if you ever need assistance or help. Thank you for your feedback. Warm regards, The Brilliant Directories Team http://www.brilliantdirectories.com

KG
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Kenneth G.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

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  • Likelihood to recommend10/10

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Very Helpful

Reviewed 8 years ago

Dennis and Jason were very helpful on making sure I was well educated on which directory would be best for my success.

Pros

Diversity

Cons

No cons were added to this review

Vendor response

Thanks for the review, Kenneth! I'll be sure to pass your kind words on to Dennis and Jason :)

CH
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Clay H.

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Launching my directory

Reviewed 10 years ago

Alex has been assigned as my coach since the beginning and I can't thank her enough for all the assistance she has provided me. I'm not too experienced with the technical aspects of my directory website but she was not only patient with me, but also picked up where I got stuck. Overall, the ease of use would've been better had I devoted a few more hours with all the great resources BD provides, but I'm happy with the overall experience, and the service I was provided by Dennis & Alex has been top-notch.

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No pros were added to this review

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Brendan W.

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Informative & Knowledgeable Customer Support Director

Reviewed 11 years ago

Over the past month or so I have been communicating with the Customer Support Director, Dennis Tinerino. He has been able to answer the questions I have and also filled me in on many of the features of the BrilliantDirectories.com platform. He explained there is a team in place to guide me through my directory idea & design process; their team will help customize for my particular needs and also provide professional support as I grow my directory. I am excited to get started and grow with BrilliantDirectories.com.

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Cons

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SN
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Samuel N.

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This New Bootstrap Theme is the Boom

Reviewed 9 years ago

I thought I had seen much of this script but no.... This is till when I had access to my own website currently under development. There is more on offer that what I had anticipated. One in all as in it carries all you need in a directory and members website,. Endless customization and more. Thanks Brilliant Directory Team

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

And your journey is only getting started Samuel. You can expect to discover many more cool features in the coming weeks as our team has many exciting rollouts planned :)

WT
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William T.

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Great Ordering Process and support

Reviewed 8 years ago

I called before placing my order to clarify a couple questions, Dennis was quick with the information plus was willing to try and go try for a sweeter deal for me. After I got off the phone, i placed an order and mistakenly submitted the form 2 times (charging me twice). I called and left a message with Dennis who called me back and took care of it with a quick payment refund. So far supports looking fantastic and delivering on everything their website says (WHICH IS RARE!)

Pros

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Mike b.

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Has everything in one place

Reviewed 9 years ago
Pros

I had already learned all the basics for designing my own word press site, I was researching which plug-ins I was going to use for the sites ,when I stumbled upon brilliant directories and because everything is already formated It was an easy decision to pay a little bit more and save myself hundreds of hours and thousands of dollars. Time is money.

Cons

No cons were added to this review

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Enrique P.

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I'm more than pleased with the service!

Reviewed 11 years ago

I've worked with many internet platforms and I have to say, I usually expect to wait longer than I would like or have my concerns never addressed. That has not been the case with Jeff Wyatt and the Brilliant Directories Team. Taking on a venture as this has its own difficulties as is, but your team is definitely making it as easy as possible. I'm very happy with the service and final product!

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Cons

No cons were added to this review

Vendor response

Thank you for your kind words, Enrique. Warm regards, The Brilliant Directories Team http://www.brilliantdirectories.com

GJ
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Gordon J.

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Comprehensive Solution

Reviewed 9 years ago

Brilliant Directories has a very solid platform from which to build a brand new directory. Templates, training materials, coaching and forums simplify the process for getting up and running. The upfront on boarding is especially easy, with Dennis and team taking ownership of your successful launch. A suggested improvement is to enhance turnaround on requested assistance from coaches. At times the emailed responses can be delayed as a result of someone being out of the office, etc.

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No pros were added to this review

Cons

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Logou L.

Internet, self-employed

Used daily for less than 6 months

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  • Likelihood to recommend10/10

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A complete directory solution

Reviewed 2 years ago

So far, so good.

Pros

Good support and many features with plugins

Cons

I would love to see more plugins included by default

PB
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Penny B.

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Dennis Tinerino

Reviewed 11 years ago

Very professional looking site, good back-end administration. Offers a lot. I've haven't done the coaching yet, but so far Dennis has been wonderful. He really knows the product and speaks very well. He was always very prompt in getting back with me and answers all of my questions. In every instance, Dennis gave me an ETA and followed through on all emails, calls, and all other deliverables. Dennis made this experience easy and he gave me great hope that our directory business would be very successful.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Zachary I.

Accounting, 1-10 employees

Used daily for less than 6 months

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  • Likelihood to recommend10/10

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Need it

Reviewed 2 years ago

Game changer

Pros

Needed this’ very easy to Use and fast to go live

Cons

Some of the ui is clunky But that’s about it

SM
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Sayyam M.

Machinery, self-employed

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  • Likelihood to recommend10/10

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Reliable Team and CMS

Reviewed 8 years ago

It is really an awesome experience to have this CMS in terms of design, innovation, features and functionality. The team really deserves WOW for creating a benchmark.

Pros

Easy to use no extra coding

Cons

Currency must be introduded

Vendor response

Thanks for the feedback, Sayyam! Glad you're liking the software! Multiple currency support is a feature that's in the pipeline. We take our users suggestions to heart so that we can continue to make our software even better. Cheers!

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Abi I.

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Top service from Warnner and great experience with the software so far

Reviewed 9 years ago

I've been busy getting ready to launch my business and the team at Brilliant Directories have been doing an excellent job to support me through this process. Warnner has been fantastic in coming back to me promptly, fixing up my issues and providing proactive advice on what works best. I've been impressed with the service he has provided. Very pleased so far :-)

Pros

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Cons

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Vendor response

We're thrilled to hear you're enjoying using the platform thus far. We look forward to seeing the final product!

TP
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Ted P.

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positive ontop of the pack

Reviewed 9 years ago

Sales support, great Education to get going, extensive Response to questions, quick Features and benefits, has most of both in products and services Development, not static and growing the product and services all added as tested at no cost for enhancements Competition, they have the leading directory a real value to build a business with

Pros

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Cons

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Vendor response

Welcome aboard Ted! The Brilliant Directories family looks forward to seeing your business grow with our platform.

SJ
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Sean J.

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I think I may have found it!

Reviewed 11 years ago

After searching and searching for a clean, crisp, easy-to-use directory with a full-plate of features and plug-ins, I think I may have found. Moving my print directory business online has been a challenge, but with this turn-key software it might just make it easy. I signed up three days (Thursday) ago and I plan on going live on Monday. It's early on in the process, and as long as the excellent customer support continues and the software functions like it should, it will become a raving fan.

Pros

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Cons

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SV
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S V.

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Dennis The Great!

Reviewed 10 years ago

Dennis did an exceptional job during the sales process. We were weighing our options for several months and Dennis never put any pressure on us to buy the products and services from Brilliant Directories. Dennis always did a very thorough job of answering all of our questions. Dennis gained our trust and was a big reason we decided to go with Brilliant Directories. The software can actually do a lot more then we originally thought. It is very flexible and can adapt to your specific needs.

Pros

No pros were added to this review

Cons

No cons were added to this review

DT
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Daniel T.

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Pre-Launch Customer Support

Reviewed 10 years ago

I wanted to let you guys know that we are very please with the excellent support that Rick Martinez has provided us with as we move forward in the launch of our site, HolisticVibe.com. We reported issues that were found in the configuration process one day and the very next day answers were provided. We feel that we are not alone in this launch, as has been the case with other software companies we have worked with in the past. Overall, we are very please. Thank you!!

Pros

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Cons

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MM
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Maureen M.

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It's amazing

Reviewed 9 years ago

The updates to the admin are ahead of the training tutorials so some things are a little hard to figure out

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No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for your feedback Maureen. I invite you to go to http://bootstrap.brilliantdirectories.com/solution/categories for documentation on how to use the Bootstrap Theme. I believe you'll find this series very helpful as well: http://bootstrap.brilliantdirectories.com/solution/articles/5000648744 We look forward to helping you launch you website with us.

JT
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Jonathan T.

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I'm very impressed with Brilliant Directories product and customer services

Reviewed 11 years ago

I'm very impressed with Brilliant Directories product, team, support, knowledge, web design and exceptional customer service. Everyone that I've talked to has been extremely helpful. I just got started and I'm still getting acclimated with Brilliant Directories product, but from what I have experienced thus far; I know that I picked a great company that's a perfect match for my company, and I'm highly confident that my company has unlimited potential because of their unique product!!!!!

Pros

No pros were added to this review

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Zachariah V.

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Fantastic Customer Service.

Reviewed 11 years ago

I have been in the Military for 6 years now getting my company Preferred Realtors up and running. Meeting Jason and his team was the biggest blessing yet. We were able to get our company up and running with out worrying about website development, Letting us focus on what we do best "marketing" Would I recommend Brilliant Directories to anyone else? I would STRONGLY recommend Brilliant Directories to anyone that is wanting to have a business for life. Thank You again for helping out so much

Pros

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Cons

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TB
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Trace B.

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Brillian Directories are....brilliant!

Reviewed 9 years ago

We've been looking for easy to use directory software and have compared several products. We're very excited to have found Brilliant Directories - its packed with features, is easy to use and is well supported. Plus, Denis has been extremely helpful in getting us started.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for your valuable feedback Trace. We aim to provide a platform that is easy to use for all users, yet flexible enough to allow advanced coders to customize it to their needs :)

JF
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John F.

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Just getting started

Reviewed 10 years ago

I have owned several party directories in the past and I keep running into the same problem. I am not a programmer and every time I want to upgrade my system, I would have to go and find someone who could help. Now I am trying Brilliant Directories because they seem to know exactly what features to build in to their directories. Now I can focus on driving customers to the site, instead of wasting my time trying to make improvements. So far, this looks like a good solution.

Pros

No pros were added to this review

Cons

No cons were added to this review

BR
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Bruce R.

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Easy to work with, As I am a Beginner .

Reviewed 9 years ago

Just trying to remember where I was, Need to change a small item but no remembering where I changed it. My Fault...Old age....

Pros

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Cons

No cons were added to this review

Vendor response

Hi Bruce, Thanks for your review. Please feel free to reach out to our support team if you need help finding any information about your website with us or getting support. We are always happy to help. Thank you. You can email us here to get help: support@brilliantdirectories.com - Brilliant Directories