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Brilliant Directories Logo

All-in-one directory & member management software

Brilliant Directories Reviews - Page 18

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711 reviews

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KL
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Kate L.

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Dennis

Reviewed 10 years ago

I enjoyed speaking with Dennis. I feel like I'm in good hands and I'm so relieved after the trouble I've been through trying to set up a classified site on my own. I feel like this is going to be an easy, clear, and effective process. I'm excited. My only suggestion is that the microphone/headset that Dennis is using be upgraded. It was hard for me to hear what he was saying at times due to this.

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OE
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Omatseye E.

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Truly Brilliant!

Reviewed 9 years ago

This is my fourth directory! Paid over $5000 for a directory building to a coder in the past and got nothing impressive and after a year, have still not launched. Few glitches with first two directory bought, but once I master them, I couldn't help but go buy a 4th directory software for my company. I am really thrilled tp have found Brilliant Directory; they are truly brilliant!

Pros

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Phalkun m.

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Good SaaS for directory website, you can consider to try this software for a while and feel it

Reviewed 8 years ago

Quickest way to get a listing & membership site live online. Unlimited managed hosting with 10GB is good for project to test on it ideas. I am happy to able to put an ideas to live in just a few days. Within 2 hours, I can have a similar site like Yellowpage.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for the review, Phalkun! Glad you were able to get your site up and running so quickly!

JH
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Jason H.

Internet, 1-10 employees

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  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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I just started with Brilliant Directoris and I love it!

Reviewed 7 years ago

I have great software to do what I already do and the hosting is included

Pros

I really like the ease of use and extra features that it comes with. It also has phenomenal support.Everything has been really great. I was scared of the price at first but I now see it's all with it.

Cons

No cons were added to this review

JG
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Jeffrey G.

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Great Sales Experience and More...

Reviewed 11 years ago

I have been extremely impressed with the staff at Brilliant Directories. I waited to review the sales experience until I got my site all set and operating because I wanted to make sure they were true to their word. They were! The site got up quick, the staff was extremely responsive without being pushy, and they simply have a great product that is packaged nicely. Thanks for the great service!

Pros

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Cons

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Kevin S.

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Review so far

Reviewed 9 years ago

1.Website templates looks great 2.looks easy to get up and running 3.you look that you will give good customer support 4.monthly option for payment 5.plenty of emails from you and your company when I was inquiring about purchasing (felt I was dealing with a real person as opposed to an automated system) 6.examples of live directories 7.great features on website themes

Pros

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Cons

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JB
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Joseph B.

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After trying out the demo software, I feel that managing my directory will be easier than expected.

Reviewed 9 years ago

As a new customer to brilliant directories, I found that The help I received from Dennis was crucial to my decision to purchase. He was most patient, informative and easy to reach. The software which I've yet to learn in detail, seems to cover a multitude of options to pass on to my intended customers. It also has tools for marketing, billing, advertising and tracking.

Pros

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Cons

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Sbusiso N L.

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Unfair advantage

Reviewed 11 years ago

Brilliant directories truly gives its clients great support and an unfair advantage. Their high-end support system including Skype enables them to comes directly to your place and effortlessly offer you all the support you need. I can now with comfort concentrate on other challenges of starting something new knowing very well that all my directory challenges are behind me. I am in capable hands

Pros

No pros were added to this review

Cons

No cons were added to this review

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Ken S.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
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  • Likelihood to recommend8/10

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Brief Review

Reviewed 3 years ago

Initially, easy to setup, somewhat easy to use, but great support.

Pros

A complete package, and easy to set up. Connecting to payment processors was very simple.

Cons

Explanations of some backend features were not easy to understand without help. Necessary Add-ins are expensive. No help in selecting or determining what to charge for service.

YL
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Yves L.

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Incredible Customer Service So Far

Reviewed 9 years ago

We have been looking and researching for the best way to have an online Directory for 2 of our businesses and Brilliant Directories not only seem to have the easiest-to-use-administrative area and modern-looking front-end but the customer service was absolutely a pleasure to work with. Thank you Marco and thank you Brilliant Directories for a great experience so far.

Pros

No pros were added to this review

Cons

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Shafick C.

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Brilliant Concept

Reviewed 10 years ago

I would like to thank all the members working at Brilliant Directories. You all are working very hard for customer satisfaction. I would like to request you to continue with the determination and great sincerity in the service offered. The kind of reliable and professional marketing directories I have been searching for so long. Great collaboration and experience, I'm satisfied until now.

Pros

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Cons

No cons were added to this review

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Sir Orlando J.

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Great Customer Service Great Software

Reviewed 9 years ago

I'm very much impressed with this product mainly because of the user-friendliness of the software behind the product. I've always wanted to start my own business directory listings without hassle and time consuming do it yourself programs. Brilliant directories gave me an opportunity to save time and money and to look forward to the future for good...

Pros

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Cons

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BH
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Bret H.

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Brilliantly Done

Reviewed 9 years ago

Dennis has been a professional the whole way. He has great knowledge of the software and what possibilities might exist for the user. The layout themes are clean and easy to navigate. They invite the user to engage. So many options that allows you to customize your he site to your exact specs. There is very little I would change about the software so far.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Jim G.

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New User

Reviewed 8 years ago

I just started using the product and find it both comprehensive and easy to configure. It will take a little while to review all the training videos, but it looks to me like I'll be able to configure a site by simply going through the options. Then when I get moment, come back and do a little fine tuning based on what a learn from the videos.

Pros

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Cons

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JM
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Jaime M.

Health, Wellness and Fitness, self-employed

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  • Ease of use
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  • Likelihood to recommend9/10

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Support prices

Reviewed 8 years ago

I think it's important to consider the prices for phone support, they are too expensive. In countries such as Mexico the hour with an experienced IT is much less expensive.

Pros

Easy to use, ready made, one stop.

Cons

Expensive support.

Vendor response

Hi Jaime. Thank you so much for taking the time to leave us your feedback. We do provide continuous 100% free email and forum support, but we are also an American company and do our absolute best to provide our users with the best support possible. We truly do appreciate your feedback and will certainly take it into consideration! Thank you!!

CP
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Catherine P.

Management Consulting, 1-10 employees

Used other for less than 6 months

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  • Likelihood to recommend9/10

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A Fabulous Solution

Reviewed 4 years ago

I've enjoyed our interaction with [SENSITIVE CONTENT HIDDEN] so far, and look forward to a long relationship.

Pros

We have purchased a Brilliant Directories site for a business offering which we know is in high demand. We considered other solutions, but the BD software is exactly what we need, and we are very happy with the ease of use.

Cons

We had been unsure about the cost/value proposition but now find our concerns were unnecessary.

AM
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April M.

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Love it so far!

Reviewed 8 years ago

I've just started with BD and so far it's very easy to use with powerful features. And the interface is similar to WP which is nice.

Pros

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Cons

No cons were added to this review

Vendor response

Thanks for the feedback, April! WordPress has a great user interface, but often times it falls behind when it comes to features and compatibility. We strive to close that gap with Brilliant Directories

JK
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James K.

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I've Tried Them All

Reviewed 9 years ago

I've built several directory sites - each have taken far longer than they should. "Easy to use" became "weeks, even months" of trying to get it all to work right--especially payments. Truly, not the case with Brilliant Directories. There is no "out-of-the-box" like this. Everything is setup in a best-practice kind of way, with room for personalization.

Pros

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Cons

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Pam F.

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Thanks for Great Work!

Reviewed 11 years ago

I really appreciate the timely follow-through and attention to details of my requests. All this is very new to me and I started the process with great concern. BUT, your staff has provided written instruction that is fairly easy to follow. AND, they have done an excellent job interpreting my ideas and requests. Thanks to everyone for your quick response and encouragement. Pam

Pros

No pros were added to this review

Cons

No cons were added to this review

AB
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Andrew B.

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Great platform easy to use

Reviewed 8 years ago

I was really taking back by what this software had to offer . I searched high and low and received many high quotes for having a site like this built . And nothing compared to this software .For all that you get It's great software at a great price. It has all the bells and whistles you would need to have a successful online business .

Pros

No pros were added to this review

Cons

No cons were added to this review

KM
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Kirk M.

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5-Star Service and Support

Reviewed 9 years ago

After researching for a while, I settled on Brilliant Directories for managed my directory site. The vast number of features were more than enough to sell it, but on top of that every question was answered quickly and thoroughly to make my decision that much easier. Looking forward to a great working relationship with the Brilliant Directories crew!

Pros

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Cons

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LP
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Liz P.

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Great system with some areas that need improvement

Reviewed 8 years ago

The system has been a great way for me to upgrade an old directory. It is easy to use with some great resources. The customer support is excellent. However, there is some room for improvement in that the receipting needs to be better. Overall I am happy that we have a directory that is continuing to improve and meets its users needs.

Pros

No pros were added to this review

Cons

No cons were added to this review

DT
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Dale T.

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We just purchased and will start to get our feet wet in next few days

Reviewed 9 years ago

We are a software company and did not want to redevelop something we could get through Brilliant directories. This platform aligned with our business model and existing customers the closest. So far our only experience has been with Dennis and it has been great. We will do a more complete review once our development staff has a chance to use the product.

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Cons

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EA
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Evans A.

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My experience with Brilliant Directories (BD) has been quite pleasing.

Reviewed 9 years ago

From BD's willingness to demo the various components of their product to the actual acquisition was quite pleasant and professional. Dennis the sales representative was very approachable and accommodative with a very professional demeanor. The bigger portion of this deal came with their support team as well as a wealth of online tutorials.

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Cons

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AS
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Anu S.

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Not a only a product, but a great team to work with!

Reviewed 11 years ago

Jason H has been very helpful from day1. He really does his best to make the result positive. Jeff W has also been quite helpful. Both very knowledgeable about the tool.

Pros

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Cons

No cons were added to this review

Vendor response

Thank you for your kind words, Anu. We're happy to help get things back on track and are excited for your directory project. Warm regards, The Brilliant Directories Team http://www.brilliantdirectories.com