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Brilliant Directories
All-in-one directory & member management software
Brilliant Directories Reviews - Page 7
789 reviews
Recommended
Arnaud M.
Internet, 1-10 employees
Used daily for less than 6 months
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I saved a lot of time and money. Indeed, Brilliant Directories offers us a very successful nocode solution that allows you to set up a lot of business based on the user community.
The product benefits from several years of development in which everything has already been thought out for this type of business. I have not yet had a single idea that could not be implemented with Brilliant directories. But I will find one! :)
Mainly the design of the brilliant directories site which is starting to need a refresh. But this does not affect the rendering of the client sites. So it's only a "luxury" discomfort when setting up our business.
Victoria B.
1-10 employees
Used daily for less than 6 months
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There was definitely a learning curve with this software. I was not aware that so much HTML knowledge was necessary. Even the support is answered in a way that tells you to go in and change some HTML, which I think is misleading. I am not that knowledgeable in programming languages and I'm finding it difficult to go in and make some of the changes I need to make. The term 'widget' is also misleading. I'm sure the designers/creators know that many of us are coming from WordPress and for the most part, their widgets do not need extensive editing via HTML to do what you need. With BD, there is no WYSIWYG editor for the widgets which makes it nearly impossible to get the widget to do the things you need unless you hire a developer, which brings me back to some of the features being misleading. If you are like me and running a one-person show, you will not be able to pay thousands or even hundreds of dollars to get a widget to display differently, something that should be easily editable via a WYSIWYG editor. Also, searching for which widget controls what is confusing, even when viewing your website as an admin. I think this is powerful software and I can appreciate the time spent developing it, however I think more consideration needs to be given to those who are not developers. It's only fair.
I like the payment features, especially the fact that members can upgrade their plan on their own. I also like that the software comes with payment processing built right in. The geolocation is also a great feature.
As I stated above, too much programming knowledge is needed to get the full use of the software. I think future updates need to address this issue and help make it more user-friendly. Also, it is difficult sometimes to find where you need to go to make certain updates - the section titles are not clear.
Hi Victoria, thanks so much for your feedback! The Brilliant Directories platform was designed so that anyone, despite their experience level with HTML or CSS, can successfully launch and manage a directory website. While more complex edits and customizations do require the editing of some HTML or CSS, the majority of the website settings are either point-and-click or drag-and-drop. We truly do value your input and will be sure to keep your suggestions in mind for our future updates. Many of our upcoming updates do reflect your suggestions to incorporate even more point-and-click options that don't require any HTML or CSS knowledge. We love hearing what our users have to say so that we can continue making the platform even more easy to use. Thanks for the review!