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CaseFox Logo

CaseFox

Web-based legal billing software for lawyers, CPAs, & more

(24)

CaseFox Reviews

Overall rating

4.5

/5

96

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.09/10

Reviews by rating

Pros and cons

For the same price I was paying, Casefox provides the formatting I need, plus provides far greater functionality. My greatest praise is for its Customer Support.
Great software, they always help when we need it, and have actually modified our program for us. Way better than software we used that was 3 times the price.
Customer service is excellent they respond very quickly and are very open to suggestions on ways to improve the software.
I have only experience one system outage in the 2+ years I have been using the software. Unfortunately, such an occurrence happens at the most inconvenient times.
The interface changed and its completely unusable, clunky, unworthy, and confusing. If I could fire Casefox today, I would, but you have all my data, so I I can't.
Three things: there are typos, the bills looked rather unprofessional, and it often glitches. You can tell that it is created and managed by an offshore team because of the English typos.
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96 reviews

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