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Chronicle
4.6
(37)

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Powerful yet Easy to Use Cemetery Management Software

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(2)

Chronicle Pricing, Features, Reviews and Alternatives

Chronicle product overview

Price starts from

20

Per month

Usage Based

What is Chronicle?

Chronicle is a cemetery management software that allows cemeteries to create custom plot maps, upload and store burial records. The solution offers tools including a cemetery builder interface, online plot map, advanced record search, document upload, audit trails, reporting, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Live Online
Webinars
In Person
Documentation

Chronicle pricing information

Value for money

4.8

/5

37

Starting from

20

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Chronicle features

Functionality

4.6

/5

37

Total features

29

2 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Inventory Management
Data Import/Export
Customizable Reports
Document Management
Accounting
Ad hoc Reporting

Functionality contenders

Chronicle users reviews

Overall Rating

4.6

/5

37

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.35/10
Rating distribution

5

4

3

2

1

25

11

0

0

1

Pros
An outstanding feature of Chronicle is its ability manage most funtctions of cemetery business. We are able to use the program to record all data relating to each plot.
Chronicle then sent me a project proposal and quote and I was so excited that not only does the Chronicle team do most of the work the price was very very affordable.
Family and friends can now see the headstone, information and location from anywhere that has internet available. A wonderful help to most.
Cons
Getting use to different terminology. I get loss on which page I am on some of it is the terminology and some of it is the layout.
Some of the graves don't show their correct location. We have many burials where the location of the grave is unknown.
That it has been hard for the public to find us when searching on google.

Overall rating contenders

JD
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James D.

Facilities Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thanks Chronicle

Reviewed 23 days ago

We are in the early stages, just about to go public but have found the overall experience excellent.The Chronicle team have been highly responsive and friendly, dealing with almost all issues raised during the development process. Our team are really looking forward to getting started.

Pros

Web based platform rather than a software package.Easy and responsive team to deal with.

Cons

Can't say yet as we are still transitioning to Chronicle from our old system.

KW
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Kurt W.

Religious Institutions, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feature-Rich affordable Cemetery Management cloud software

Reviewed 6 months ago

We chose Chronicle because Chronicle had the features we needed at an affordable cost. Many other packages we looked at had great features, but ones our small cemetery wouldn't use. Many of the limitations we first encountered with Chronicle have been addressed in recent releases. Migrating to Chronicle has forced us to go thru a complete audit of all sales and burials, ensuring our paperwork is up to date and accurate.Not only is Chronicle feature rich but the sales team and customer service has been exceptional. Since migrating to Chronicle we have asked for additional plots to be added to our cemetery. This work has been completed in less than a week with no errors. Any questions we ask via e-mail are answered, typically within a day.

Pros

Chronicle allowed us to quickly get up and running. With Chronicle we are able to do basic plot management, but also attach any documents or photos to each plot or burial. The ability for the public (we are still auditing our records so haven't turned on public access permanently yet) to easily search for records and navigate to a specific plot is very valuable. Chronicle also allows us to attach...

Cons

When we first started using Chronicle a little over a year ago a couple small things bothered me. First, we couldn't change the data format ourselves, but an e-mail resolved the issue in less than 12 hours. Second, because Chronicle is an Australian company, the terminology was a bit different from what we used. This took some getting used too. In less than a year, both of these issues have been solved (I didn't log any enhancement requests for these features) by allowing customers to modify date format themselves as well as modify terms like "ROI Holder", "Right of Interment", as well as how we identify Section, Row, Plot.

Vendor response

Hi Kurt, Wow! First of all, thank you very much for taking the time to write a comprehensive review, you are the best! Everything you wrote here aligned with who we are and what we aim for. We want to be the solution for all sizes of cemeteries, we know that smaller cemeteries have very limited choices of software within the budget. We are glad this resonates with you and that you found Chronicle useful. Thank you for using our story feature to add obituary details to each burial, and to notice our feature enhancements! This year our team work very hard to keep adding and improving our software, and we are thrilled that it resulted in a review such as yours. Cheers for a better and better journey in 2023. - Chronicle team

DA
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Donald A.

Online Media, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Cemetery Online Presence

Reviewed 6 months ago

Out first burial was in 1855. The church and cemetery served Norwegian immigrants newly arrived in Wisconsin. We have many written records, some of them written in Norwegian. We are contacted many times a year of families seeking burial information of ancestors. Formerly we would need to consult the written records but now the needed information can be accessed online saving us time and trouble.

Pros

We are fairly new to learning all the possibilities of the software, but it offers great promise of graves identification and information to the general public. The software will help the Cemetery Association to more easily identify available plots.

Cons

When scrolling through the interactive map, I sometimes lose my place

Vendor response

Hi Donald, Thanks for taking the time to write us a review. We are suspecting that you mistakenly gave the 1 and 2 stars ratings. Our team has reached out to you to clarify this. We certainly hope for a 5-star rating, so we will greatly appreciate it if you can revise this. Do let us know how we can help you. Have a happy holiday, talk to you soon, - Chronicle team

SP
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Sandy P.

Government Administration, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Digitsation in less than 6 months

Reviewed 6 months ago

Customers and suppliers can now access all cemetery records in real time- which has never been possible before. This also now means families can access their loved ones cemetery records from the comfort of their loungerooms and Council staff can confidently make cemetery bookings without having to conduct a site visit.

Pros

Chronicle were extremely helpful and worked with us during the implementation phase to understand how Council would use the software and have since implemented many improvements to ensure common business processes can now be managed in the platform. This has been a great experience and has helped finetune existing processes.

Cons

Took a little while to ensure staff used the correct fields to enter data that would then be used on the templates. This should now be resolved with the additional fields available for event types. Also it would be beneficial to have a new field called Grave Type where we could record if it was a new grave or a re-opening and if a re-opening was it re-open number 1, 2, 3, 4- this would assist with annual legislative reporting requirements where we need to identify new graves verses re-opened plots.

Vendor response

Dear Sandy, We are really thankful to have MRC as one of ours. Furthermore, thank you for all your support in getting good words about us out there, being our guest in our webinar, and recommending us to other councils. It's been our pleasure working with you and your team. We are glad that Chronicle makes the whole process and experience of accessing cemeteries easier and better for you, the council members and staff, and the community. We are also happy that the feature enhancement we did helped you with the difficulties. We have taken notes on your suggestions and we will keep you updated. Have a great holiday season, - Chronicle team

BC
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Benjamin C.

Government Administration, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Logan City Council Cemetery Solution

Reviewed 6 months ago

Chronicle allows us to move away from an old Access database and printed paper maps for managing our cemeteries and reduces the likeliness of errors happening. The deceased search functionality allows the public to locate graves themselves with an easy search functionality where we displayed these in a PDF list previously

Pros

Chronicle provides a user-friendly experience for the customer front end for and the administration back end. Walk to grave feature promoted on our cemetery signage will allow users to find grave sites with ease and reduces phone calls to help direct public to plots.

Cons

Not having the ability to complete payments online through Chronicle - great to hear this is in the pipeline for future development.

Vendor response

Dear Benjamin, It's been our pleasure to work with you and Logan City Council. Your review made our day! Thank you. We are glad that you enjoyed using Chronicle, moreover, your community is getting access and benefit as well. Yes, the cemetery plot sales feature is in our product development plan and we will keep you updated! Please reach out to us if you have any suggestions, feedback, or ideas. Have a great holiday season, - Chronicle team

Chronicle FAQs

Q. What type of pricing plans does Chronicle offer?

Chronicle has the following pricing plans:
Starting from: $20.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Chronicle?

Chronicle has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Chronicle support?

Chronicle supports the following languages:
English

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Q. Does Chronicle support mobile devices?

Chronicle supports the following devices:
Android, iPad, iPhone

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Q. Does Chronicle offer an API?

Yes, Chronicle has an API available for use.

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Q. What level of support does Chronicle offer?

Chronicle offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

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