Chronicle Pricing, Features, Reviews and Alternatives

Web based platform rather than a software package.Easy and responsive team to deal with.

Can't say yet as we are still transitioning to Chronicle from our old system.

Chronicle allowed us to quickly get up and running. With Chronicle we are able to do basic plot management, but also attach any documents or photos to each plot or burial. The ability for the public (we are still auditing our records so haven't turned on public access permanently yet) to easily search for records and navigate to a specific plot is very valuable. Chronicle also allows us to attach...

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When we first started using Chronicle a little over a year ago a couple small things bothered me. First, we couldn't change the data format ourselves, but an e-mail resolved the issue in less than 12 hours. Second, because Chronicle is an Australian company, the terminology was a bit different from what we used. This took some getting used too. In less than a year, both of these issues have been solved (I didn't log any enhancement requests for these features) by allowing customers to modify date format themselves as well as modify terms like "ROI Holder", "Right of Interment", as well as how we identify Section, Row, Plot.

Hi Kurt, Wow! First of all, thank you very much for taking the time to write a comprehensive review, you are the best! Everything you wrote here aligned with who we are and what we aim for. We want to be the solution for all sizes of cemeteries, we know that smaller cemeteries have very limited choices of software within the budget. We are glad this resonates with you and that you found Chronicle useful. Thank you for using our story feature to add obituary details to each burial, and to notice our feature enhancements! This year our team work very hard to keep adding and improving our software, and we are thrilled that it resulted in a review such as yours. Cheers for a better and better journey in 2023. - Chronicle team

We are fairly new to learning all the possibilities of the software, but it offers great promise of graves identification and information to the general public. The software will help the Cemetery Association to more easily identify available plots.

When scrolling through the interactive map, I sometimes lose my place

Hi Donald, Thanks for taking the time to write us a review. We are suspecting that you mistakenly gave the 1 and 2 stars ratings. Our team has reached out to you to clarify this. We certainly hope for a 5-star rating, so we will greatly appreciate it if you can revise this. Do let us know how we can help you. Have a happy holiday, talk to you soon, - Chronicle team

Chronicle were extremely helpful and worked with us during the implementation phase to understand how Council would use the software and have since implemented many improvements to ensure common business processes can now be managed in the platform. This has been a great experience and has helped finetune existing processes.

Took a little while to ensure staff used the correct fields to enter data that would then be used on the templates. This should now be resolved with the additional fields available for event types. Also it would be beneficial to have a new field called Grave Type where we could record if it was a new grave or a re-opening and if a re-opening was it re-open number 1, 2, 3, 4- this would assist with annual legislative reporting requirements where we need to identify new graves verses re-opened plots.

Dear Sandy, We are really thankful to have MRC as one of ours. Furthermore, thank you for all your support in getting good words about us out there, being our guest in our webinar, and recommending us to other councils. It's been our pleasure working with you and your team. We are glad that Chronicle makes the whole process and experience of accessing cemeteries easier and better for you, the council members and staff, and the community. We are also happy that the feature enhancement we did helped you with the difficulties. We have taken notes on your suggestions and we will keep you updated. Have a great holiday season, - Chronicle team

Chronicle provides a user-friendly experience for the customer front end for and the administration back end. Walk to grave feature promoted on our cemetery signage will allow users to find grave sites with ease and reduces phone calls to help direct public to plots.

Not having the ability to complete payments online through Chronicle - great to hear this is in the pipeline for future development.

Dear Benjamin, It's been our pleasure to work with you and Logan City Council. Your review made our day! Thank you. We are glad that you enjoyed using Chronicle, moreover, your community is getting access and benefit as well. Yes, the cemetery plot sales feature is in our product development plan and we will keep you updated! Please reach out to us if you have any suggestions, feedback, or ideas. Have a great holiday season, - Chronicle team