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Chronicle Logo

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Powerful yet Easy to Use Cemetery Management Software

(2)

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Chronicle Features

Features Summary

Functionality

4.7

/5

48

Total features

43

2 categories

Chronicle features

Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Ad hoc Reporting
Audit Management
Automatic Backup
Built-In Database

Common features of Cemetery software

Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Ad hoc Reporting
Attendance Tracking
Audit Management
Automatic Backup

Price starts from

20

Per month

Usage Based

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

48

Price starts from

20

Per month

Total Features

43

Unique features

  • Audit Management

  • Real-Time Data

  • Calendar Management

  • Template Management

Functionality

4.7

/5

62

Price starts from

ic-pricetag

No pricing info

Total Features

31

Features in Common

14

Unique features

  • Charting

  • Availability Indicator

  • Financial Analysis

  • Merchandising

Functionality

4.6

/5

40

Price starts from

ic-pricetag

No pricing info

Total Features

11

Features in Common

10

Unique features

  • Mobile Access

Common Chronicle comparisons

Chronicle logo
Cemify logo
ChroniclevsCemify
Chronicle logo
Plotbox logo
ChroniclevsPlotbox
Chronicle logo
CemSites logo
ChroniclevsCemSites
Chronicle logo
Grave Discover Software logo
ChroniclevsGrave Discover Software
Chronicle logo
CIMS logo
ChroniclevsCIMS

Reviewers who mentioned features said:

JD
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James D.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best For Us

Reviewed 6 months ago

Brilliant. There have been some small issues and we are still getting used to it but the Chronicle team are always helpful, responsive and pro-active.

Pros

Mapping & records management. Cost effective for our business.

Cons

Runs slow at times but likely due to server distance and local bandwidth consumption.

Vendor response

Hi James, thank you for your review! We're delighted to hear that our mapping and records management have been cost-effective for your business. We appreciate your understanding regarding occasional slowness and are glad our team has been helpful and responsive. Your feedback is invaluable as we continue to improve.

VS
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Virginia S.

Government Administration, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing software that is constantly being improved!

Reviewed 4 months ago

The software is rich with features and intuitive to use, for administrators and groundskeepers alike. Implementation was flawless. Customer support is amazing.

Pros

Customer support and the development team are amazing. They continually upgrade the software and listen to feedback from customers.

Cons

Absolutely nothing. At purchase, it provided a cost effective method to have mapping and data management but has since grown into a very robust software that has retained its low pricing.

Vendor response

Hi Virginia, thank you for your fantastic review! We're thrilled to hear that our customer support and development team has been able to meet your expectations. We will definitely keep working on adding more features to improve our platform, so stay tuned!

DG
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Daryl G.

Individual & Family Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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GAR Cemetery Review

Reviewed 8 months ago

Overall, i've had a good experience with chronicle and it allowed me to correct numerous mistakes in grave locations made with MS Excel and MS Access Database. It also has self correcting logic scripts to prevent common mistakes.

Pros

Customer support was excellent and very helpful. The software allows me to find human mistakes that have been made using excel or access database.

Cons

In the country, my internet is kind of slow so I have to wait for the data to load. Also, when taking headstone pictures and uploading, make sure the file is around 500 KB instead of megabytes due to upload times. The larger the file, the slower it takes to load.

Vendor response

A massive thank you for sharing your Chronicle experience—it's like music to our ears! 🎉 We're over the moon to hear how Chronicle has been a game-changer for you, fixing those Excel and Access blunders and keeping things smooth with its self-correcting magic. Happy to see that you rated our customer support a 5 star which is a testament to what we believe in as part of achieving customer satisfaction. We...

KW
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Kurt W.

Religious Institutions, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feature-Rich affordable Cemetery Management cloud software

Reviewed 2 years ago

We chose Chronicle because Chronicle had the features we needed at an affordable cost. Many other packages we looked at had great features, but ones our small cemetery wouldn't use. Many of the limitations we first encountered with Chronicle have been addressed in recent releases. Migrating to Chronicle has forced us to go thru a complete audit of all sales and burials, ensuring our paperwork is up to date and accurate.Not only is Chronicle feature rich but the sales team and customer service has been exceptional. Since migrating to Chronicle we have asked for additional plots to be added to our cemetery. This work has been completed in less than a week with no errors. Any questions we ask via e-mail are answered, typically within a day.

Pros

Chronicle allowed us to quickly get up and running. With Chronicle we are able to do basic plot management, but also attach any documents or photos to each plot or burial. The ability for the public (we are still auditing our records so haven't turned on public access permanently yet) to easily search for records and navigate to a specific plot is very valuable. Chronicle also allows us to attach...

Cons

When we first started using Chronicle a little over a year ago a couple small things bothered me. First, we couldn't change the data format ourselves, but an e-mail resolved the issue in less than 12 hours. Second, because Chronicle is an Australian company, the terminology was a bit different from what we used. This took some getting used too. In less than a year, both of these issues have been solved (I didn't log any enhancement requests for these features) by allowing customers to modify date format themselves as well as modify terms like "ROI Holder", "Right of Interment", as well as how we identify Section, Row, Plot.

Vendor response

Hi Kurt, Wow! First of all, thank you very much for taking the time to write a comprehensive review, you are the best! Everything you wrote here aligned with who we are and what we aim for. We want to be the solution for all sizes of cemeteries, we know that smaller cemeteries have very limited choices of software within the budget. We are glad this resonates with you and that you found Chronicle useful. Thank you for using our story feature to add obituary details to each burial, and to notice our feature enhancements! This year our team work very hard to keep adding and improving our software, and we are thrilled that it resulted in a review such as yours. Cheers for a better and better journey in 2023. - Chronicle team

SP
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Sandy P.

Government Administration, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Digitsation in less than 6 months

Reviewed 2 years ago

Customers and suppliers can now access all cemetery records in real time- which has never been possible before. This also now means families can access their loved ones cemetery records from the comfort of their loungerooms and Council staff can confidently make cemetery bookings without having to conduct a site visit.

Pros

Chronicle were extremely helpful and worked with us during the implementation phase to understand how Council would use the software and have since implemented many improvements to ensure common business processes can now be managed in the platform. This has been a great experience and has helped finetune existing processes.

Cons

Took a little while to ensure staff used the correct fields to enter data that would then be used on the templates. This should now be resolved with the additional fields available for event types. Also it would be beneficial to have a new field called Grave Type where we could record if it was a new grave or a re-opening and if a re-opening was it re-open number 1, 2, 3, 4- this would assist with annual legislative reporting requirements where we need to identify new graves verses re-opened plots.

Vendor response

Dear Sandy, We are really thankful to have MRC as one of ours. Furthermore, thank you for all your support in getting good words about us out there, being our guest in our webinar, and recommending us to other councils. It's been our pleasure working with you and your team. We are glad that Chronicle makes the whole process and experience of accessing cemeteries easier and better for you, the council members and staff, and the community. We are also happy that the feature enhancement we did helped you with the difficulties. We have taken notes on your suggestions and we will keep you updated. Have a great holiday season, - Chronicle team

SN
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Sheryl N.

Nonprofit Organization Management, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Comprehensive Cemetery Management

Reviewed 2 years ago

To have a program that is becoming a 'one-stop-shop' for our cemetery management practices has been a phenominal experience. It has given us a lot of control and greatly improved professionalism of services provided. Any issues we have are promptly and patiently addressed by the Chronicle team.

Pros

An outstanding feature of Chronicle is its ability manage most funtctions of cemetery business. We are able to use the program to record all data relating to each plot. It has eliminated our need to use multiple registers, software programs, improved safety and integrity of data and greatly enhanced our deceased search abilities.

Cons

It has not been a simple process to transfer data from existing systems to Chronicle due to our poor mapping and data management practices in the past.

Vendor response

Hi Sheryl, It's been our pleasure working with you. We admire your hard work in getting things done and right. Transferring from the old system, correcting and validating the data is a common challenge that we are always willing to help with. As usual, feel free to reach out to us if there's anything else you need. Stay warm! Regards, Chronicle team

JC
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Janelle C.

Government Administration, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Transitioning into Digitial Cemetery Records

Reviewed 2 years ago

From the first phone call to enquire about receiving a quote to upgrade our 13 cemeteries records from paper based into this digital format. it has been a very clear and concise process, with good communication between everyone involved. The team at Chronicle have been extremely helpful and we have been able to achieve transferring all of our existing data into the program and add new burial/interments as needed each week.

Pros

The best features of the Chronicle software are the straightforwardness of the program. All of our staff are able to update records and images easily as it is very user friendly.

Cons

Nothing negative from us. So far it has been a very positive experience.

Vendor response

Hi Janelle, The team at Chronicle is thrilled to receive such a perfect rating. We will try to keep it up! We absolutely love your reason for choosing us and we are thankful for that. We want to be feature-rich but simple enough for everyone to use and we are glad that even the council members found it simple yet useful. If in the future you have any suggestions or ideas to improve our software and service, please let us know! Have a happy year-end holiday! - Chronicle team

BC
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Benjamin C.

Government Administration, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Logan City Council Cemetery Solution

Reviewed 2 years ago

Chronicle allows us to move away from an old Access database and printed paper maps for managing our cemeteries and reduces the likeliness of errors happening. The deceased search functionality allows the public to locate graves themselves with an easy search functionality where we displayed these in a PDF list previously

Pros

Chronicle provides a user-friendly experience for the customer front end for and the administration back end. Walk to grave feature promoted on our cemetery signage will allow users to find grave sites with ease and reduces phone calls to help direct public to plots.

Cons

Not having the ability to complete payments online through Chronicle - great to hear this is in the pipeline for future development.

Vendor response

Dear Benjamin, It's been our pleasure to work with you and Logan City Council. Your review made our day! Thank you. We are glad that you enjoyed using Chronicle, moreover, your community is getting access and benefit as well. Yes, the cemetery plot sales feature is in our product development plan and we will keep you updated! Please reach out to us if you have any suggestions, feedback, or ideas. Have a great holiday season, - Chronicle team

DD
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Dianne D.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ouyen Cemetery

Reviewed 3 years ago

I had been on the look out for some software to digitise the Ouyen Cemetery records, when I stumbled upon Chronicle it looked like everything I had been wanting so I wondered how a little country Cemetery could ever afford to get something like this. I contacted Chronicle and we arranged a Zoom meeting to see the software, and discuss what we really needed. Chronicle then sent me a project proposal...

Pros

This software does everything we need and more. It is called Simple Cemetery Software for a reason and it really is simple to use, no training required. This software can stay simple with a small amount of information but it can become a single information mangement system, holding all our documentation both public and private making and managing our Cemetery records accessible, quick and portable and that is our goal over the next six months.

Cons

There are no Cons at this early stage, we have only just gone online with basic inormation for the public and we are working on adding information and images for the public and also our ROI information and other paperwork into the back end to eventually becoming our single information management system.

Vendor response

Hello Dianne, Thank you for your feedback. It's very lovely to see those 5 stars. We will try to keep it up! Yes, we do most of the work of digitising project, we can also adjust the services that we offer according to your needs with very affordable pricing as our main goal is to help cemeteries serving the community and the preserving the history. That's why we cater all kind and all size of cemeteries. Let us know when you need our assistance. Cheers,

PF
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Peter F.

Nonprofit Organization Management, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Chronicle for small rural cemetries

Reviewed 4 months ago

I have been very happy with the product and the support that I have received from the Chronicle team.

Pros

Chronicle is reasonably easy to navigate through. The maps and images are very useful to allow contractors and interested new lease applicants to look at the Cemetery online. We have four cemeteries with each one having their own Curator. Chronicle will allow curators to step in at another cemetery when the need arises. It will also allow for succession planning for the Curators.

Cons

Some of the map image has been compromised because of trees hiding the images. Our biggest issue was that our existing records were mostly paper based and it took a considerable amount of time to get all of our information into a database - this was no fault of Chronicle, but a reflection on the existing management of our Cemetery records.

Vendor response

Hi Peter, thank you for your review! We're delighted to have been able to assist you and your team of curators in managing the cemeteries. We're looking forward to keep serving you and your community!

LP
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Lynn P.

Nonprofit Organization Management, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Look No Further

Reviewed 4 months ago

We were able to implement in under a year with 2.5 part time volunteers doing the data entry and validating our Lot Cards with personal visits to the cemetery. I have an IT software project mgmt background and that is a tremendous achievement. Chronicle trained us and has supported us through the process and is very open to suggestions for improvements and adding features to make use of the software and reporting easier.

Pros

We are a small Church affiliated Cemetery and when comparing Cemetery software we found that Chronicle's features stacked up impressively against the biggest names and higher priced companies. You can grow into the features you use, implement on your own schedules and it is very easy to learn and use.

Cons

Payments are via credit cards which is difficult for Churches.

Vendor response

Hi Lynn, thank you for your wonderful review! We're thrilled to hear that Chronicle has been a great fit for your cemetery. We appreciate your feedback about payment methods and are grateful for your kind words about the speed of our implementation, training, and support.

JH
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Joe H.

Nonprofit Organization Management, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A new user

Reviewed 2 years ago

Chronicle has allowed all trust members as well as the public to see at a glance the layout and find the location of graves and people and relatives. Also that the public can see availability of plots for the right of interment

Pros

The search functions and that all documents can be stored for easy access

Cons

Some confusion in the adding or editing information

Vendor response

Hi Joe, Thank you for filling out the review for us! We are glad that you and the Trust found Chronicle useful. We also have received feedback from you and want to let you know that we heard you. We will try our best to accommodate requests and improve our software and services. We will be in touch, and we hope those 4-star ratings can turn into 5 stars. Have a happy holiday, - Chronicle team

TD
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Tennille D.

Religious Institutions, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chronicle provides a quick and easy search function for cemetery visitors and ancestor researchers

Reviewed a year ago
Pros

Chronicle has a large data base and a very easy search function. The plot map overlaid on the site photo makes it incredibly easy to locate the site of any grave.

Cons

Chronicle is difficult to use on a mobile phone, which would be preferred by most cemetery visitors at the time of visiting

Vendor response

Hi Tennille, A big thank you for sharing your experience with Chronicle! We're overjoyed that you appreciate our quick and user-friendly cemetery search function. We also value your candid feedback on the mobile experience. Understanding the importance of mobile accessibility, we're actively working to refine it for a more seamless experience on smaller screens. Your insights drive our ongoing efforts to enhance Chronicle continuously. Should you have more suggestions or areas for improvement, please feel free to reach out. We're dedicated to ensuring your experience with Chronicle remains positive and user-centric. Thanks again for your support, and we're thrilled to have you as part of the Chronicle community.

JB
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Julie B.

Government Administration, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chronicles took the nightmare out of cemetery management.

Reviewed 2 years ago
Pros

Helping with restoring order to our records and mapping was the most important thing I was looking for and Chronicles rip is able to do this. When I began, we had n no system in place and I had never done anything like this before. I had no idea what to do. I am thankful that I looked for help and that I found Chrnicles.There real

Cons

I did not know enough about any software or computer entry to be very competent at this but the support is quick to help. It has taken me 8 months to understand how easy they have made this job. I was the only "con" in using this software.

Vendor response

Hi Julie, Thank you so much for your review. It's really meaningful to us to see our work reflected in the 5 stars review from our customer, and we will try our best to keep it. Let us know if you have questions or need more assistance. We're ready to take more nightmares out of cemetery management! Have a good day,

BO
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Brian O.

Nonprofit Organization Management, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Digitised mapping of the Broadford Cemetery

Reviewed 3 years ago

Mainly the secure storage of documentation, and accurate mapping of the Cemetery interments.

Pros

As a small cemetery with a variation of records, it has been difficult for both parties to migrate all the data accurately. With cooperation from Chronicle our volunteer Trust members are gradually working through the data entries, negotiating better methods of entry and presentation, and looking forward to having a very useful program.

Cons

Initial integration of data was difficult, more due to our presentation of information. The date system is limited, as it will only publish full dates, ie, day:month:year. However, many of our dates only have the 'year' of birth and or death. Mapping of vertical Niche walls needs needs a better design, this is a work in progress.

KB
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Karen B.

Civic & Social Organization, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of Beechworth Cemetery Trust Chronicle

Reviewed 3 years ago

Overall, we are happy with Chronicle. It makes searching for information much easier. While Chronicle is not yet on our website, the link has been sent to many people contacting the cemetery who are looking for deceased relatives.

Pros

The ability to upload historical stories which are also accessible to the public. Ease of access, easy to do searches, easy to add information Also technical support.

Cons

Our cemetery is very old and there is some inaccuracy in the Chronicle maps, lining up with the old map. We are not sure how the new information, like roads and new headstones in expansion of the cemetery, are added to the drone map. ie how the map is updated. There is sometimes inconsistency in data uploaded eg some dates of birth are in the american format which makes them incorrect

AL
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Andy L.

Government Administration, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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New user for small 125 year old county cemetery district.

Reviewed 2 years ago

This is our first forray beyond paper charts and index cards. After providing the requested documents to Chronicle, a very useable product was delivered. I was frankly surprised that a program with such detail of existing features could be provided.

Pros

While still climbing the learning curve with occasional use, the program is already showing itself useful in sales and management.

Cons

Would have liked a more formalized user's manual rather than a FAQ approach to learning how to use the program.

Vendor response

Hi Andy, Thank you for your feedback. It's been a pleasure working together with you and your team. Regarding the user's manual, yes we are aware and we're preparing a better and comprehensive learning resources. Meanwhile, we make sure that our team is ready to help you and we build our software and features very user-friendly and easy-to-use. We would love to get 5 stars, so will be in touch with you on how we can improve our product and services. Regards,

MC
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Margaret C.

Religious Institutions, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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St Ann's Anglican Cemetery, Aldinga

Reviewed 2 years ago

The whole process has been positive and we have hopes of easier and more accurate management of the four cemeteries in our Parish.

Pros

Being very new to Chronicle I have found it intuitive to use and add information. In time hope to add stories and suggested graves of historical interest.

Cons

Need to use the software a bit more before making any comment here.

Vendor response

Hi Margaret, Thank you for filling out the review for us! We are glad that you found Chronicle useful so far. We will always strive to give our best. So if in the further journey of using Chronicle you have any suggestions, feedback, or idea, feel free to reach out to us. Have a great year-end holiday! - Chronicle team

SR
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Sue R.

Consumer Services, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Documenting Cemetery Information for consumers

Reviewed 2 years ago
Pros

Ease of navigating the website and uplaoding data

Cons

Nothing really. The hardest thing isfinding the time to upload all the information

Vendor response

Hi Sue, We can't thank you enough for your glowing review! 😊 It's fantastic to hear that navigating our website and uploading data have been a breeze for you. As for the challenge of finding time to upload all that information, we totally understand – time is a precious resource! If there's anything we can do to make the process even smoother or more time-efficient for you, feel free to let us know. We truly appreciate you being part of our community and look forward to continuing to provide you with an excellent experience.

GB
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Gillian B.

Civic & Social Organization, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Apsley Cemetery Trust review

Reviewed 2 years ago

Working with the Chronicle team was so easy. They were all very helpful with the installation of the system. The Cemetery Trust were very keen to upgrade to a electronic system and are very happy with it

Pros

It is easy to understand and use, very user friendly

Cons

I haven't found anything yet that causes any concern

Vendor response

Dear Gillian, Your review made our day! Thank you. We are glad that you enjoyed using Chronicle. We will share this with the team to let them know how we are doing. If there is anything we can do to improve our product and service, please don't hesitate to reach out to us. Have a happy holiday, - Chronicle team