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Powerful yet Easy to Use Cemetery Management Software

(2)

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Chronicle Pricing

Pricing overview

Value for money rating

4.8

/5

48

Price starts from

20

Per month

Usage Based

Pricing options
Free plan
Subscription
Free trial

Pricing details

Chronicle offers affordable customised pricing based on the cemetery's needs. Pricing is varied depending on the size and number of records of the cemetery. Subscription starts from $20/ month for 12 interments per year. One account can manage multiple cemeteries and up to 10.000 plots per cemetery.

What users say

Chronicle is actively enhancing their feature list multiple times a year. Since we've purchased a subscription they've added a brand new Work Order feature that keeps improving with each release.
We are a small Church affiliated Cemetery and when comparing Cemetery software we found that Chronicle's features stacked up impressively against the biggest names and higher priced companies.

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Reviewers who mentioned pricing said:

JD
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James D.

Consumer Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best For Us

Reviewed 6 months ago

Brilliant. There have been some small issues and we are still getting used to it but the Chronicle team are always helpful, responsive and pro-active.

Pros

Mapping & records management. Cost effective for our business.

Cons

Runs slow at times but likely due to server distance and local bandwidth consumption.

Vendor response

Hi James, thank you for your review! We're delighted to hear that our mapping and records management have been cost-effective for your business. We appreciate your understanding regarding occasional slowness and are glad our team has been helpful and responsive. Your feedback is invaluable as we continue to improve.

VS
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Virginia S.

Government Administration, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing software that is constantly being improved!

Reviewed 4 months ago

The software is rich with features and intuitive to use, for administrators and groundskeepers alike. Implementation was flawless. Customer support is amazing.

Pros

Customer support and the development team are amazing. They continually upgrade the software and listen to feedback from customers.

Cons

Absolutely nothing. At purchase, it provided a cost effective method to have mapping and data management but has since grown into a very robust software that has retained its low pricing.

Vendor response

Hi Virginia, thank you for your fantastic review! We're thrilled to hear that our customer support and development team has been able to meet your expectations. We will definitely keep working on adding more features to improve our platform, so stay tuned!

KW
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Kurt W.

Religious Institutions, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feature-Rich affordable Cemetery Management cloud software

Reviewed 2 years ago

We chose Chronicle because Chronicle had the features we needed at an affordable cost. Many other packages we looked at had great features, but ones our small cemetery wouldn't use. Many of the limitations we first encountered with Chronicle have been addressed in recent releases. Migrating to Chronicle has forced us to go thru a complete audit of all sales and burials, ensuring our paperwork is up to date and accurate.Not only is Chronicle feature rich but the sales team and customer service has been exceptional. Since migrating to Chronicle we have asked for additional plots to be added to our cemetery. This work has been completed in less than a week with no errors. Any questions we ask via e-mail are answered, typically within a day.

Pros

Chronicle allowed us to quickly get up and running. With Chronicle we are able to do basic plot management, but also attach any documents or photos to each plot or burial. The ability for the public (we are still auditing our records so haven't turned on public access permanently yet) to easily search for records and navigate to a specific plot is very valuable. Chronicle also allows us to attach...

Cons

When we first started using Chronicle a little over a year ago a couple small things bothered me. First, we couldn't change the data format ourselves, but an e-mail resolved the issue in less than 12 hours. Second, because Chronicle is an Australian company, the terminology was a bit different from what we used. This took some getting used too. In less than a year, both of these issues have been solved (I didn't log any enhancement requests for these features) by allowing customers to modify date format themselves as well as modify terms like "ROI Holder", "Right of Interment", as well as how we identify Section, Row, Plot.

Vendor response

Hi Kurt, Wow! First of all, thank you very much for taking the time to write a comprehensive review, you are the best! Everything you wrote here aligned with who we are and what we aim for. We want to be the solution for all sizes of cemeteries, we know that smaller cemeteries have very limited choices of software within the budget. We are glad this resonates with you and that you found Chronicle useful. Thank you for using our story feature to add obituary details to each burial, and to notice our feature enhancements! This year our team work very hard to keep adding and improving our software, and we are thrilled that it resulted in a review such as yours. Cheers for a better and better journey in 2023. - Chronicle team

DD
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Dianne D.

Nonprofit Organization Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ouyen Cemetery

Reviewed 3 years ago

I had been on the look out for some software to digitise the Ouyen Cemetery records, when I stumbled upon Chronicle it looked like everything I had been wanting so I wondered how a little country Cemetery could ever afford to get something like this. I contacted Chronicle and we arranged a Zoom meeting to see the software, and discuss what we really needed. Chronicle then sent me a project proposal...

Pros

This software does everything we need and more. It is called Simple Cemetery Software for a reason and it really is simple to use, no training required. This software can stay simple with a small amount of information but it can become a single information mangement system, holding all our documentation both public and private making and managing our Cemetery records accessible, quick and portable and that is our goal over the next six months.

Cons

There are no Cons at this early stage, we have only just gone online with basic inormation for the public and we are working on adding information and images for the public and also our ROI information and other paperwork into the back end to eventually becoming our single information management system.

Vendor response

Hello Dianne, Thank you for your feedback. It's very lovely to see those 5 stars. We will try to keep it up! Yes, we do most of the work of digitising project, we can also adjust the services that we offer according to your needs with very affordable pricing as our main goal is to help cemeteries serving the community and the preserving the history. That's why we cater all kind and all size of cemeteries. Let us know when you need our assistance. Cheers,

SB
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Sue B.

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cemetery software that is affordable and easy to use for small country cemeteries

Reviewed 2 years ago
Pros

The fact that it is cloud based, and had been developed by the same person that came an gave the demonstrations and sales pitch! This grassroots approach has meant that [SENSITIVE CONTENT] and his team are very responsive to suggestion for improvements and additional features.

Cons

That it has been hard for the public to find us when searching on google.

Vendor response

Hello Sue, Thanks a lot for your feedback. It's lovely to see those 5 stars. We will try to keep it up! We value personal relationships and really appreciate your support (thanks for recommending us to other cemeteries too). Yes, we try to maintain our quality of service and make sure we are affordable as our main goal is to help cemeteries serve the community and preserve their history. That's why we cater for all kinds and all sizes of cemeteries. We're glad you're happy with this approach. We're sorry about the visibility on google search, I'm sure there are things we can collaborate on to improve it, and we will be in touch. Let us know when you need our assistance. Stay healthy and safe, - Chronicle team

ED
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Ellen D.

Religious Institutions, 1-10 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for Small Cemeteries

Reviewed 2 years ago

Finally we know the capacity of the cemetery. We know what graves are open, reserved and occupied. We know where the records are. We are organized. Next step is to make sure others know where this information is. The customer service is great. Chronicle keeps in contact with me. And is available by email, phone, and video conference.

Pros

Ease of use, Affordable for Small Cemeteries. Everything you need in one place.

Cons

The soft is large and takes a lot of processing to open. Getting use to different terminology. I get loss on which page I am on some of it is the terminology and some of it is the layout. It would be nice if the individual grave page would look like a website with its own menu choices as drop down choices. I have to save the page I am working on then exit back to the search then enter in a different page. Also grouping of families together. The Smith family have graves 1,2,3 and 10 and be able to see all the graves owned by the Smith Family on one page then go into grave 1 and see if it is occupied or not. I am also new to navigating the software, so there maybe things I am missing in the search. I have not taken advantage of the training yet.

Vendor response

Dear Ellen, Thank you for giving us a 5-star rating and suggestions in the review. We are sorry to hear about your difficulties in operating our software. To answer your comment regarding the terminology, we launched a new feature in November called "Organization Dashboard" where you can customize the terminology to best suit your organization. https://help.chronicle.rip/article/52/organisation-dashboard-access Our team will reach out to you to arrange a training. Have a happy holiday and we will chat with you soon! - Chronicle team

MP
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Matthew P.

Nonprofit Organization Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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St Vincent de Paul

Reviewed 2 years ago

Working with the team at Chronicle has been a very positive experience. They are very professional and friendly. I look forward to our continued relationship as they grow and innovate.

Pros

The ease of working with Chronicle is extremely beneficial. We are able to assign new managers to make edits or add information without significant training. The price point of the software makes it an attractive option for our cemetery of 6,000 plots. I highly recommend considering Chronicle.

Cons

There are some glitches in the software that the Chronicle team is quick to resolve. Such as the searches not working quickly. There is not much to dislike about this product.

Vendor response

Hi Matthew, thank you very much for your kind review. It's our pleasure to be working with you and your team in digitizing St. Vincent de Paul Catholic Parish cemetery. We hope to always improve our product and services to get 5 stars, so we will continue to give our best. Best regards,

ss
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shawn s.

Government Administration, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Small Community Cemetery

Reviewed 2 years ago

The service is Amazing, putting together a 200 year old crooked cemetery and making it look so uniform

Pros

Price was the most affordable for the available tools and quality of product

Cons

Little confusing on workorder but most likely my own fault

Vendor response

Hi Shawn, Thank you for writing us a review and the overall 5-star rating! We noticed that you gave 4 stars on "Ease of Use" and "Features/Functionality" but couldn't find the details in your review. We will greatly appreciate it if you can let us know which area we can improve because we always strive for excellence. Please let us know by contacting our support team. Happy holiday, - Chronicle team

HH
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Howard H.

Civic & Social Organization, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product

Reviewed 4 years ago

None so far

Pros

I did a lot of research before selection Chronicle. The features, value, and the great personal attention were what sold me. The software has taken us from poorly maintained paper records to the digital age. The best thing is the visual aspect, being able to see our cemetery, and have all the lots color coded, so that we can see at a glance what is occupied or vacant. The search feature is great, it take you right to the grave!

Cons

There are several steps to load new information, but after using a few times, it goes pretty fast.

Vendor response

Hello Howard, Thank you for your feedback. It's very lovely to see those 5 stars. We will try to keep it up! We received many compliments about our visual map and customer service and we take pride in it. Let us know when you need our assistance. Cheers, Chronicle Team