CloudNine Features & Capabilities

CloudNine

Polaris PSA

SERVUS

Cloud-based eDiscovery automation software that simplifies litigation, investigations, and audits   for legal and business professionals.

Access Controls/Permissions

Archiving & Retention

Audit Management

Collaboration Tools

Commenting/Notes

Compliance Management

Document Classification

Document Storage

Full Text Extraction

Full Text Search

Keyword Search

Metadata Extraction

Projections

Topic Clustering

Nextpoint

Everlaw

CaseFleet

Lexbe eDiscovery Platform

Logikcull

ArcTitan Email Archiving

Filevine

ContractSafe

Onehub

LEAP

PDFelement

Smokeball

YOU NEED TO USE THIS SOFTWARE

I have been very pleased with my experience.  The support team has also always been very helpful despite the fact that I can't screenshare.  We figure it out!

Concordance databases

Ease of use in managing complex discovery issues.

Easy to learn, easy to use, great experience so far.

Thank you for the review, Michael. Great comments and feedback. We will continue to work on providing you and all users the best eDiscovery experience possible.

CloudNine has been a positive change in our law firm.  The technical personnel are responsive and ready to assist.  They provide excellent training and, even when an issue gets complicated, are willing to assist so we meet deadlines and our productions are complete.  All personnel we have dealt with have been professional and knowledgeable.

CloudNine Review is the Solution for Document Management

Software has been great to work with and support has always been a positive experience to work with.

Litigation document collections, review and exhibit preparation

Ready to go from the start.

Being a channel partner to generate a good margin on hosting revenue in reselling the software to our law firm customers!

Much simplier to use than other review software.  Automatic load/processing great add-on feature!

Thank you very much for taking the time to share your comments on CloudNine. We truly appreciate it.

I have used CloudNine since the Fall of 2016 to upload and process e-Discovery data. Their staff has been very helpful. The CloudNine document review system is easy to learn and intuitive. It is an excellent value.  
The one drawback is that the functionality is somewhat basic, although more than robust enough for most smaller scale reviews. The system is ideal for smaller to midsized law firms and corporation. Overall, I am very happy with the system.

CloudNine: Excellent value and service

Thanks for the review John. We appreciate your use of CloudNine for your eDiscovery needs and look forward to sharing with you soon new features that will extend the capability of the platform and enhance your ability to leverage it for both basic and complex discovery efforts.

I contacted CloudNine with a last-minute request for help with the hands-on portion of an e-discovery class I taught at the law school with Donna Chesteen. The staff at CloudNine were amazing. They set up a custom data set for the students to search against, and spent time teaching Donna and me the basics of their system, and had us up and running in less than a day. The students were able to quickly learn the search tools and produce meaningful results for purposes of the class with minimal effort. We also demoed other cloud-based software for the class, but the students clearly preferred the CloudNine system. Cloud Nine is straightforward enough to figure out on your own, but powerful enough to handle the most complicated searches. Having seen it in action in the classroom, I am making the switch to CloudNine in my private practice.

Amazing People, Great Software

Ease of use, cost savings, data load fast, and document retrieval is quick and easy. 

CloudNine is an easy to use review platform which allow us to process and review data right away.

Thanks very much Ernest. We appreciate your review and feedback and look forward to continuing to support your efforts.

CloudNine review

Mukul, thanks for the kind comments and we agree with you on Mr. Kelley's great support. Thank you for taking the time to share your considerations, we truly appreciate them.

I am very pleased with the customer service at CloudNine.  The platform is easy to use and helpful with our document review projects.

Great customer service!

Fantastic feedback Joyce. Your comments are incredibly important to us and we appreciate your sharing your expert opinion on CloudNine.

First Time User

Google docs for coding

CloudNine routinely impresses me with their superior customer service and automated tools that just work.  We regularly upload a lot of data to CloudNine's automated hosting and discovery tool.  Their software is easy to use and searching is flexible.  Filtering and analytics allow for early data assessment.  All of CloudNine's departments are courteous and helpful.  Client Services quickly manages productions and dispositions, follows up with documentation for our records, and provides customized support to our clients.  Our uploads are followed by automated updates that are handy for passing processing status to our internal teams.  Help Desk assists us with all technical items including search logic, syntax, and segmenting for multiple document reviewers.  Our Legal folks appreciate the easy-to-use Discovery interface and the quick access to free training.  I'm grateful for all CloudNine does to save time and prevent stress.

CloudNine Discovery is the cat's pajamas

Extremely easy to use cloud-based document management service.

Generally really positive. 

Thank you for the feedback, Lindsey. We truly appreciate it. We also appreciate your recommendations and will work to address them as we seek to make the product even more efficient for eDiscovery experts such as yourself.

It was a pleasent experience because documnets could be sorted and taged relativet easily

Thanks, Andrew. We appreciate your feedback and look forward to continuing to serve you in your eDiscovery efforts.

As an adjunct professor at a law school, I needed access to an e-discovery platform so my students could get some hands-on experience. We thought we had secured the software from another vendor but, when at the last minute we found out we wouldn't be able to use it, we contacted CloudNine. Without hesitation, they gave us access to 20 seats. It was a great experience and the software was very easy to use. I would definitely recommend this company both for the quality of its software and its dedication to customer support.

Great Software and Customer Support

CloudNine not only provides flexible searching capabilities within their software, it also reliably retrieves result sets in seconds, even for large collections. Also, their processing and culling services have benefited our clients greatly on several projects; for example, they are currently helping us cull down a large data set of over 500 GB, saving our clients thousands of dollars in eDiscovery costs! We currently have 4 large databases hosted in Ondemand and will continue to use it for future cases.

CloudNine Features

Features Summary

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