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ClubExpress vs Castor EDC Comparison

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Overview

Category Leaders

ClubExpress provides clubs and associations with a SaaS platform to manage both front-office and back-office operations,...

Castor is the top-rated Electronic Data Capture (EDC) system. Castor's solutions enable researchers to easily capture, integrate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

24

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

214

182

52

9

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

5

4

3

2

1

82

36

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The help desk is very good. As a point of reference, I have managed similar help desks in Fortune 100 companies.

JS

Jon S.

Great value for the price, comprehensive solutions. Excellent staff and customer support.

DM

Daryl M.

Helps us be more organized, that is it leads us to do good things we might not have thought of on our own. Interesting when your software optimizes your club operations.

JR

Janet R.

Pros

Overall experience with Castor is extremely positive. I think the customer support has been great and I really enjoy the company.

AK

Alexandra K.

Easy data download process, great interface, and very affordable compared to the other EDC systems out there.

Arick W.

Very positive and would definitely recommend if given the opportunity.

LC

Laura C.

Cons

My organization really dislikes the forums and we need to reset settings, but we'd have to go through 600+ users to reset each setting individually due to an error during set up.

SR

Sherri R.

Extremely difficult to navigate. Very confusing and difficult to add PDF files to communications.

SF

Steve F.

When our newsletter writer showed me the problems she encounters using the Club Express editor, it was obvious to me that no writers were involved in the creation of the tool.

JS

Jay S.

Cons

The randomization is only in blocks and there is no other options for randomization which is a little problematic with a small group trials.

VD

Vera D.

For advanced users, there is no accessibility to more powerfull programming to manipulate the platform. The image/file upload feature is very restricted in file size.

BO

Baptiste O.

Some building blocks are a bit limited in how they can be used. For example, some can't be set as "required", so one has to create additional fields to achieve the same result.

AM

Andreas M.

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features59
  • 21 CFR Part 11 Compliance
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • CRF Tracking
  • Chapter Management
  • Chat/Messaging
  • Clinical Study Management
  • Committee Management
  • Contact Database
  • Contact Management
  • Content Library
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Digital Signature
  • Distributed Capture
  • Document Classification
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • EMR/EHR
  • Election Management
  • Electronic Data Capture
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Marketing
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Sharing
  • Financial Management
  • Forms Management
  • Fundraising Management
  • HIPAA Compliant
  • Invoice Management
  • Jobs Board
  • Member Accounts
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Newsletter Management
  • Patient Management
  • Patient Monitoring
  • Payment Processing
  • Personalization
  • Progress Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Reporting
  • Receipt Management
  • Reminders
  • Remote Data Capture
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Shopping Cart
  • Social Media Integration
  • Surveys & Feedback
  • Trial Design
  • User Management
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features37
  • 21 CFR Part 11 Compliance
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Audit Management
  • Audit Trail
  • CRF Tracking
  • Chapter Management
  • Chat/Messaging
  • Clinical Study Management
  • Committee Management
  • Contact Database
  • Contact Management
  • Content Library
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Verification
  • Data Visualization
  • Digital Signature
  • Distributed Capture
  • Document Classification
  • Document Imaging
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • EMR/EHR
  • Election Management
  • Electronic Data Capture
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Marketing
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • File Sharing
  • Financial Management
  • Forms Management
  • Fundraising Management
  • HIPAA Compliant
  • Invoice Management
  • Jobs Board
  • Member Accounts
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Newsletter Management
  • Patient Management
  • Patient Monitoring
  • Payment Processing
  • Personalization
  • Progress Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Reporting
  • Receipt Management
  • Reminders
  • Remote Data Capture
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Shopping Cart
  • Social Media Integration
  • Surveys & Feedback
  • Trial Design
  • User Management
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations10
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrations1
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier