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ClubExpress vs Hello Club Comparison

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Overview

Category Leaders

ClubExpress provides clubs and associations with a SaaS platform to manage both front-office and back-office operations,...

Category Leaders

Hello Club makes managing your members, payments, and events easy and efficient. It is particularly beneficial for clubs...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

24

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

48

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

515

5

4

3

2

1

234

203

57

12

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.7

46

5

4

3

2

1

32

14

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The very best thing about CE is that the support is really fantastic. They are very responsive and I mostly get an answer to my question the first time I try.
Helps us be more organized, that is it leads us to do good things we might not have thought of on our own. Interesting when your software optimizes your club operations.
We love the ease of set-up of website and various activities. We also like the solid web-base for members.

Pros

It was amazing, HelloClub was easy to deploy, and it wasn't over complicated. The support service was excellent too.
My overall experience was awesome, the staff are the real reason this software was so amazing. I'd recommend this to any gym owner looking to get a system for their facility.
The product is constantly improved and support is really friendly and helpful (not that I have needed it recently).

Cons

My organization really dislikes the forums and we need to reset settings, but we'd have to go through 600+ users to reset each setting individually due to an error during set up.
Extremely difficult to navigate. Very confusing and difficult to add PDF files to communications.
When our newsletter writer showed me the problems she encounters using the Club Express editor, it was obvious to me that no writers were involved in the creation of the tool.

Cons

Lack of low-cost options to enable direct payments via the site, e.g. using poli which is essential for once off visitors to our training sessions. Lack of membership attendance tracking.
Casuals also a bit unsure when they are not tech savy - maybe when they book it sends them a clearer instruction of what to do on arrival etc. Another frustration is the check-in feature.
Restriction features such as removing and adding players.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features57
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Sync
  • Chapter Management
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Color Codes/Icons
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • File Sharing
  • Financial Management
  • For Martial Arts
  • For Nonprofits
  • Fundraising Management
  • Group Scheduling
  • Invoice Management
  • Job Board
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Multi-Location
  • Newsletter Management
  • Online Booking
  • Online Registration
  • Online Store Builder
  • Payment Processing
  • Personalization
  • Pre-built Templates
  • Push Notifications
  • Real Time Editing
  • Real-time Scheduling
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SSL Security
  • Search/Filter
  • Segmentation
  • Shopping Cart
  • Social Media Integration
  • Student Management
  • Subscription Management
  • Surveys & Feedback
  • Team Management
  • Third-Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Website Management
  • eCommerce Management
  • Total features77
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Sync
  • Chapter Management
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Color Codes/Icons
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • File Sharing
  • Financial Management
  • For Martial Arts
  • For Nonprofits
  • Fundraising Management
  • Group Scheduling
  • Invoice Management
  • Job Board
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Multi-Location
  • Newsletter Management
  • Online Booking
  • Online Registration
  • Online Store Builder
  • Payment Processing
  • Personalization
  • Pre-built Templates
  • Push Notifications
  • Real Time Editing
  • Real-time Scheduling
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SSL Security
  • Search/Filter
  • Segmentation
  • Shopping Cart
  • Social Media Integration
  • Student Management
  • Subscription Management
  • Surveys & Feedback
  • Team Management
  • Third-Party Integrations
  • Transaction History
  • Visitor Management
  • Wait List Management
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations10
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net
  • Total integrations7
  • Dropbox Business
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Power BI
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Slack
  • Stripe
  • WordPress
  • Xero
  • Zapier
  • authorize.net

Alternatives

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User reviews that mention these apps

PS
AvatarImg

Phillip S.

Sports, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

ClubExpress logo

ClubExpress

Review of Club Express

Reviewed 5 years ago
Pros

Club Express supports the website of my local kayaking club. I like the ability to see and enter events and announcement, and get information on club members.

Cons

Many functions I could not figure out intuitively, and had to be shown how by a more experienced user, such as creating an event and a photo album.

WB
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Wendy B.

Nonprofit Organization Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

ClubExpress logo

ClubExpress

Club Express Website Review

Reviewed 5 years ago

Rather than have each Rotary club create/maintain individual websites, it is helpful to use a common platform so that if there are problems or questions, help is near by.

Pros

This is an easy way to communicate to our club members and promote our club to others.

Cons

There are some details/fields that are not easy to update.

RP
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RICK P.

Civic & Social Organization, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ClubExpress logo

ClubExpress

Convenient

Reviewed 5 years ago

Everything in one place!

Pros

This software puts everything our club needs in one place and multiple people can take care of their particular department all at a reasonable cost.

Cons

No major cons for Club Express. Works great!

BD
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Ben D.

Nonprofit Organization Management, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

ClubExpress logo

ClubExpress

Club Express Review

Reviewed 5 years ago

Using as a Rotary Club President.

Pros

Easy to read information after it is entered.

Cons

Not enough flexibility in the program for club use.

LB
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Lisa B.

Health, Wellness and Fitness, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

ClubExpress logo

ClubExpress

Review of Clun Express

Reviewed 5 years ago

Too soon to say

Pros

User friendly software, reports generated

Cons

It too long for Club Express to build our website

MC
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Michael C.

Civic & Social Organization, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ClubExpress logo

ClubExpress

PRC Racing Inc review

Reviewed 5 years ago

I'm not a heavy user of club express but it offers good features for our small club

Pros

Lots of features for our small social club

Cons

All good, no negative items that I have encountered

PW
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Paul W.

Information Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ClubExpress logo

ClubExpress

Club Express Review for multiple clubs

Reviewed 5 years ago

Very satisfied.

Pros

I use Club express for several car clubs. The software helps us manage the members ,club events and finances for the club. Never found a product that was this equivalent. I like its interface, and ability to quickly get the job done.

Cons

Needs interface to online calendars/phone calendars and/or ability to sync with them. Would allow club members to be kept up to date on events, meetings, etc....

LG
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Lois G.

Recreational Facilities and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ClubExpress logo

ClubExpress

Club Express rocks!

Reviewed 5 years ago

We could not run our paddling club without it! It's been our mainstay since 2009.

Pros

The platform works really well for our paddling club

Cons

It's a little annoying when they keep updating the features, but they are very good about helping us to navigate new things.

RA
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Roger A.

Nonprofit Organization Management, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ClubExpress logo

ClubExpress

Essential Product to run a non-profit Club

Reviewed 5 years ago

I am the current President of a Seniors Ski, hike and social club with some 70 members. A few members in their 80s have difficulty using it to sign up / pay for events, but every one else loves it. Being able to have people use credit cards to pay for events has reduced the work load dramatically. Most members love the software otherwise they Would have to call it send a letter. In short WE LOVE IT

Pros

Ease of use by administrators and club members

Cons

Some features are cumbersome to set but the work really work well. Such as putting club event posters on the short cut column in green on the left hand side of the main page

GH
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GEORGE H.

Automotive, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

ClubExpress logo

ClubExpress

Alfa Romeo Club of San Diego Web Site

Reviewed 5 years ago

We are not a business so this question is not applicable.

Pros

It is easy to post photos of club events.

Cons

The site would be much more useful to our club if we could directly post a PDF document . We publish our bimonthly newsletter as a PDF document. Currently I have to post our newsletter on a GoogleDocument site and then post a link on our club web site. It is quite inconvenient.

DU
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DONALD U.

Sports, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ClubExpress logo

ClubExpress

the best club website content management software

Reviewed 5 years ago

Every time I have called the help desk with a problem, the problem has been resolved to my satisfaction.

Pros

It provides all our needs for our pickleball club.

Cons

I like everything about this software. There is nothing I don't like.

ER
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Elisabeth R.

Nonprofit Organization Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ClubExpress logo

ClubExpress

Membership Management Made Easy

Reviewed 5 years ago

Our overall experience with Club Express has been wonderful. We joke that this has brought our Club into the 21st Century! We have 500 members and growing and without Club Express, I don't know how we would have managed!

Pros

The ease of use of the Club Express software as an administrator is what I like about it most. We went from managing our membership on paper to this system, and it has been a life saver. Our old website had no functionality and was only informational. We now have all of our membership information in ONE place for all admins to see in ONE place, and no longer have boxes and boxes of paperwork and endless...

Cons

Having minimal experience setting up a website, I found the construction and editing of the Home Page to be a bit confusing and difficult. In particular the upper part - where the login and profile sit. Luckily we signed up for a website technician to built it for us, enabling us to focus on the main content of our site.

MH
AvatarImg

Michael H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

ClubExpress logo

ClubExpress

All You Ever Wanted And More

Reviewed 10 years ago

Club Express, although offering much beyond our Club needs, provides everything we can possibly need to hold our people together. No longer do we waste funds for printing expensive calendars, etc. Notifications of events, etc. are automated & club members are able to reach all other club members via Club Express emails. Report reviewing & financial management is now effortless. Such a great product with exemplary support staff available when needed.

Pros

No pros were added to this review

Cons

No cons were added to this review

TL
AvatarImg

Taylor L.

Construction, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

ClubExpress logo

ClubExpress

Getting better every day

Reviewed 5 years ago

Overall, I think ClubExpress is great for memberships and clubs. It's improving every day. What I would like is an easier way to get a hold of customer service (a chat feature would be great). So many things that I have questions about take a while to answer if I don't call the help line.

Pros

I think it's a great way for the company I work for to handle all necessary things relating to our memberships (billing, communication, expiration).

Cons

It can be confusing if you aren't familiar with every aspect of club express.

WL
AvatarImg

Wendy L.

Arts and Crafts, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

ClubExpress logo

ClubExpress

review

Reviewed 5 years ago

it worked for the club needs

Pros

got the job done

Cons

Clunky, not user friendly, steep learning curve. Hard to find what you needed at times.

RJ
AvatarImg

Randy J.

Mental Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ClubExpress logo

ClubExpress

Improvements

Reviewed 5 years ago

Good so far, I took over being Webmaster about a year ago and after a clean up period this site is working well for us.

Pros

For our club members...ease of use for our members.

Cons

Limited ability to change or add to existing content pages.

SN
AvatarImg

Susan N.

Sports, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ClubExpress logo

ClubExpress

Great software for our club

Reviewed 5 years ago

Our site looks more professional and is easy to navigate.

Pros

Flexibility in meeting our needs. Great tools for club management.

Cons

As with any new system it is cumbersome at first.

SW
AvatarImg

Stephen W.

Hospital & Health Care, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

ClubExpress logo

ClubExpress

Good Enough

Reviewed 5 years ago

Our club is happy with the overall website.

Pros

Ease of creating events. Calendar leads to event page to registration. Very well laid out.

Cons

Clunky and hard to get anything done regarding credit card transactions.

CG
AvatarImg

Charles Gary J.

Automotive, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ClubExpress logo

ClubExpress

Small local car club user- Great Product!👍

Reviewed 2 years ago

Excellent, it meets 99% of our club needs

Pros

Allows members to manage their own information, while giving great ability for administrators to manage club information too! Event management is excellent, membership management is excellent and dues and background financial management is great! This system manages small event driven clubs very well!

Cons

A few computer literate administrators are needed to implement and maintain the system But the basic system is easy to use and can be learned quickly bu administrators with some computer knowledge!

BT
AvatarImg

Bob T.

Civic & Social Organization, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ClubExpress logo

ClubExpress

Great Progress with Club Express

Reviewed 5 years ago

We have solved the issue of the high cost of producing monthly newsletters. This site has allowed us to keep in touch with our members on a minutes notice. It's easy to use and we would be lost without it.

Pros

Our carving club has gained members as a result of using this site. Our members have great access to post photos, blogs and more. The site has allowed us to post our monthly club newsletters which has saved us a lot of money over the years we have been using Club Express.

Cons

That is a tough question to answer. We've always gotten great support when we don't understand a function here and there.

RG
AvatarImg

Richard G.

Photography, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ClubExpress logo

ClubExpress

ClubExpress is perfect for our Photography Club

Reviewed 5 years ago

This software has made club management infinitely easier. I would recommend it to anyone with similar needs to ours.

Pros

Almost all of the functionality that our club needs is built into this software. It lets members register each year for our club and collect their club dues, lets us maintain a powerful event calendar (with automatic reminders), group and individual photo albums. And the pricing is great for a club our size (about 100 members). Customer support is stellar: Quick answers available by email or phone, if answer can't be found in extensive user manual.

Cons

The user interface changes often. While the changes offer improved functionality, the new interface is not always intuitive. But once it's understood, it makes sense.

AR
AvatarImg

Verified reviewer

Nonprofit Organization Management, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ClubExpress logo

ClubExpress

Pulling it all together

Reviewed 5 years ago
Pros

The fact that the software manages all aspects of the club.

Cons

Sometimes it gets confusing finding options, especially between standard menu pages and configure menus. Would be nice to have links where these intersect.

RS
AvatarImg

Rob S.

Nonprofit Organization Management, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

ClubExpress logo

ClubExpress

Ducati Owners Club Queensland

Reviewed 5 years ago

Club Express has provided a complete website/member management and communication system for our club in one easy to use and relatively affordable package. Thoroughly recommended.

Pros

For a non technically minded person, the software is relatively intuitive to use which makes it easy and quick to send emails, create events and manage our member database.

Cons

Some of the more complex features are not quite so intuitive but the software is constantly being refined and upgraded.

SQ
AvatarImg

Sue Q.

Individual & Family Services, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

ClubExpress logo

ClubExpress

Little Training? Not a Problem

Reviewed 5 years ago

Mostly, the lack of training bothered me, but didn't prevent me from doing my job. I am sure the system is a lot more interesting and powerful than I realize, but without a training guidebook or something like that, most of it remains a mystery to me. Which is OK, because my volunteer job insofar as using C.E. is simply to update the "FULLY VETTED" field for volunteers who have passed the background check process.

Pros

Ease of use. Club Express is fairly straightforward in displaying requested data.

Cons

I can't really say as my involvement with the software is fairly limited. Some of the reports don't seem comprehensive enough (or didn't many months ago when I was more or less playing with that function) and it 'd be nice if the data cold be displayed in a more user-friendly "spreadsheet" format for ease in sorting by the user.

JS
AvatarImg

Jim S.

Maritime, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ClubExpress logo

ClubExpress

Calumet Yacht Club Website Review

Reviewed 5 years ago

A fantastic product. Lots of support with videos, webinars, online help, email and phone support. The phone support is local and response is quick.

Pros

Looks great. Has great features which meets most of our club requirements.

Cons

the need to use text editors such as notepad to create documents is an issue. I understand the need for compatibility with mobile phones, tablets, etc. but after using other word processing tools it seems cumbersome.