Commusoft Reviews

Commusoft

All-in-one business software for field service companies

4.66/5 (73 reviews)

Darren Bullough

Moved from V3 to V4. Migration went smooth lots more features so glad we did it

Used daily for 2+ years
Reviewed 2018-10-27
Review Source: Capterra

the best tool we have in the company is commusoft. excellent support and systemeverything from customer information to appointments to invoicing to service reminders you can make each process as simple or as detailed as you require

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Commusoft

All-in-one business software for field service companies

Anonymous

Commusoft review

Used daily for 1-2 years
Reviewed 2018-11-16
Review Source: Capterra

Commusoft has become the one-stop shop for our company's workflow management, CRM and reporting. The more we learn about it, and the more it develops, the more we see that it has to offer and help improve how we workeasy of use - very straight forward so minimal training required to get staff using the system

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Commusoft

All-in-one business software for field service companies

Drew Turner

Good Software for Plumbers and Electricians

Used daily for 2+ years
Reviewed 2018-10-16
Review Source: Capterra

Combines several elements into one easy to use software. Somethings aren't covered by it, but there are normally workarounds.The integration with accounting software is easy to set up. The overall UI is simple and self explanatory.

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Commusoft

All-in-one business software for field service companies

Anonymous

Commusoft User for 8 Years

Used daily for 2+ years
Reviewed 2019-01-22
Review Source: Capterra

Founder is brilliant, very knowledgeable and helpful, a director who does not hind behind but rather on the front line helping and assisting when need be. Easy use of software, easy navigation, not too complicated but yet grows more powerful

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Commusoft

All-in-one business software for field service companies

Lottie Peniket

Great System & Fantastic Customer Support

Used daily for 6-12 months
Reviewed 2019-01-25
Review Source: Capterra

Commusoft has made our job tracking very easy and we love that we're almost completely paperless! It's helped the office team work together more efficiently with the use of notes on jobs so that all information is tracked. Wonderful job booking and tracking system. Integrates well with our accounting software so that we can invoice straight from Commusoft. The system is fantastic for engineers in the field for completing job reports and certificates on their mobiles / tablets - we also love the vehicle tracking system.

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Commusoft

All-in-one business software for field service companies

Vince Law

Excellent software makes our job so easy and really couldn't imagine life without it

Used daily for 2+ years
Reviewed 2018-07-04
Review Source: Capterra

Easy to use the automatic service reminders are brilliant as the software is generating its own work so in effect paying for itself, the level of support is also great.

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Commusoft

All-in-one business software for field service companies

Sophie Smith

Could not run our business without it

Used daily for 2+ years
Reviewed 2017-02-21
Review Source: Capterra

We have been using commusoft for a good few years now. It has changed how we run our business. We no longer forget to invoice or loose customers because we have forgotten to get back to them. Commusoft helps us keep track of our engineers and proved a fluid service for our customers. Never loose a customer

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Commusoft

All-in-one business software for field service companies

John McCusker

Very good, Customer Support showed a lot of patience and give me a good insight into system

Used daily for 1-2 years
Reviewed 2018-06-28
Review Source: Capterra

I can keep a close eye on money owed and workload done. It also is very good at estimating giving the customers a quote there and then with templates set up making you look very professional!Being able to keep a good management on my customers and employees also keeping an eye on invoices and reminders . The training received was excellent

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Commusoft

All-in-one business software for field service companies

Jules Clayson

Very good customer service throughout

Used daily for 6-12 months
Reviewed 2018-01-23
Review Source: Capterra

the debtor chasing will be a lot easier Whilst the software is good, it does take a little getting used to as the user interface is drastically different, however the customer service is so good, in particular, that there is no need to panic. However long it takes, her main focus is to ensure you have the best use of the software

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Commusoft

All-in-one business software for field service companies

Martin Currie

Experience with commusoft

Used daily for 6-12 months
Reviewed 2016-12-06
Review Source: Capterra

When you first start you should be given more one to one help, then mistakes wouldn't happen. Bit disappointed with the diary and other features, cant understand why I've not been set up on the new system yet which looks a lot better. Seem to be having lots of problems with the two systems together quick books and commusoft. Customer data base, quick to find out what you have done at a property,

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Commusoft

All-in-one business software for field service companies

Anonymous

Great software

Used daily for 6-12 months
Reviewed 2018-10-30
Review Source: Capterra

Having previously used an older version of Commusoft to upgrade to the latest version was a godsend. Everything is easier to find, and the system itself is nice and clean and fresh.The calendar view - it makes it nice and easy to see where our engineers are

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Commusoft

All-in-one business software for field service companies

Lincoln Smith

Great all round paperless package

Used daily for less than 6 months
Reviewed 2016-08-19
Review Source: Capterra

As a Company we had some good paper based systems in place. We were a bit unsure if going paperless was the right thing to do. The New Commusoft system has streamlined parts of the business that has now helped us be more efficient and thorough with certain aspects. The dairy is easy to use and easy to drag and drop jobs if and when things change. Its also good in sending texts and emails to customers for service reminders and aftercare with out having to think about it

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Commusoft

All-in-one business software for field service companies

Mohommed Davud

Commusoft review

Used daily for 2+ years
Reviewed 2019-02-22
Review Source: Capterra

Very good, been a customer for 5 years without any hassle at all.Ease of use, quick response to queries, very helpful, knowledgeable staff and very friendly.

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Commusoft

All-in-one business software for field service companies

Stuart Mcfarlane

Stuart mac

Used daily for 1-2 years
Reviewed 2016-12-07
Review Source: Capterra

Always had a good experience with commusoft, support is excellent could be available up to 6 pm as trying to get in front of a PC during working hours is difficult otherwise no complaints.Ability to complete certificates and invoices at sight

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Commusoft

All-in-one business software for field service companies

Jacquie Strathdee

Commusoft Review

Used daily for 2+ years
Reviewed 2019-01-09
Review Source: Capterra

GoodThe invoicing module and the scheduling side of the software

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Commusoft

All-in-one business software for field service companies

Julie Davies

Excellent database

Used daily for 1-2 years
Reviewed 2018-11-14
Review Source: Capterra

Very good. It is simple to use easy to edit and update and the search criteria is excellent as it has several ways to search. Diary management is well set out and using the app whilst on the go provides a useful addition

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Commusoft

All-in-one business software for field service companies

Ashley Thaw

Pretty smooth sailing to be honest

Used daily for less than 6 months
Reviewed 2017-12-13
Review Source: Capterra

Peace of mind and all my needs were merged into one softwareI love Commusoft. It combines all our needs and makes it really easy to keep on top of everything. Less stressful from going between different software's to match up payments with invoices etc. Staff are really helpful and questions to the support team are always answered within 10-15 minutes!! We've had a few training sessions which are well worth it. Boiler services and Gas safety certificates are really simple, but professional looking at the same time. Once you've added a specific template, it's saved and you don't have to redo it. The service reminder feature is amazing, because it keeps on top of this for you and reminds you to remind your clients, which is another weight off your mind and your clients!!

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Commusoft

All-in-one business software for field service companies

Matthew Fox

Commusoft has totally changed the way we run the company for the better.

Used daily for 1-2 years
Reviewed 2018-08-01
Review Source: Capterra

The system has been one of the factors to help us grow the company by 18% in the forts 1/4 of 2018/2019. The seamless communication between office and field team is amazing.

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Commusoft

All-in-one business software for field service companies

Charley Marriner

Cant Fault for Customer Service

Used daily for less than 6 months
Reviewed 2018-11-07
Review Source: Capterra

Overall Commusoft has changed our business; allowing us to provide our best possible prompt and efficient service with great tools improving our communication, keeping everyone informed every step of the way.Commusoft makes our working day easier than we imagined, allowing us to enjoy family time as well as work on growing our businesses. The Software has allowed us to become super efficient for both ourselves and our customers, we regularly have great feedback regarding our prompt and efficient services, we couldn't offer this standard of service without Commusoft.

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Commusoft

All-in-one business software for field service companies

Lynn Gamble

This software is easy to use, and the email support when needed is very prompt.

Used daily for 6-12 months
Reviewed 2018-08-01
Review Source: Capterra

Easy to keep track of jobs and check on worker's progress, also our customers have commented they really like the reports we send as they know straight away when job has been completed and they look very professionalAllows me to send professional looking reports to our customers and keep them informed through the whole process up until completion.

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Commusoft

All-in-one business software for field service companies

Laszlo Kiss

Old version of CommuSoft

Used daily for 1-2 years
Reviewed 2017-08-31
Review Source: Capterra

Very friendly team, My reps have helped us a lot. The software has been amended according to our business change.

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Commusoft

All-in-one business software for field service companies

Hayley Stephens

Extremely helpful, relevant and worthwhile

Used daily for 1-2 years
Reviewed 2018-07-30
Review Source: Capterra

The features and the fact that Commusoft are always on the ball in terms of industry knowledge and practices.

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Commusoft

All-in-one business software for field service companies

Andrew Mitchell

Excellent service, Nisha is brilliant, thorough and a perfectionist.

Used daily for 1-2 years
Reviewed 2017-07-24
Review Source: Capterra

How easy it is to use. The whole system is user friendly and would highly recommend to anybody in the service and maintenance trade.

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Commusoft

All-in-one business software for field service companies

Tracy Fieldsend

Commusoft v3 to v4 migration

Used daily for 2+ years
Reviewed 2018-10-04
Review Source: Capterra

Commusoft is at the core of our business - the diary is at the heart of every job, every day.Much-improved features and design compared to v3

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Commusoft

All-in-one business software for field service companies

Naomi Lewis

From purchase to last training session everything was simple, well organised. A positive experience

Used daily for 6-12 months
Reviewed 2017-11-10
Review Source: Capterra

Reporting features and the way messages are pushed through to mobile devices. Also like the new platforms overall look and feel.

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Commusoft

All-in-one business software for field service companies