Cornerstone Billing Features

Cornerstone Billing

Billing & payment solution for security alarm businesses

4.93/5 (14 reviews)

Cornerstone Billing Feature Summary

  • Customer Management
  • Quotes / Estimates

Competitor Feature Comparison

API
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Calendar Management
Client Portal
Collections Management
Communication Management
Consolidation / Roll-Up
Content Filter
Customer Database
Customizable Templates
Digital Signature
Document Imaging
Document Management
Document Storage
Electronic Payments
Email Notifications
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Lead Management
Location Tracking
Maintenance Scheduling
Monitoring
Multi-Company
Order Processing
Profit / Loss Statement
Progress Tracking
Proposal Generation
Purchase Order Management
Quote Management
Recurring Billing
Reminders
Remote Access
Reporting & Statistics
Request Assignment
Scheduling
Self Service Portal
Status Tracking
Task Planning
Task Scheduling
Third Party Integration
Timesheets
Work Order Management
Learn moreCompare App
API
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Calendar Management
Client Portal
Collections Management
Communication Management
Consolidation / Roll-Up
Content Filter
Customer Database
Customizable Templates
Digital Signature
Document Imaging
Document Management
Document Storage
Electronic Payments
Email Notifications
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Lead Management
Location Tracking
Maintenance Scheduling
Monitoring
Multi-Company
Order Processing
Profit / Loss Statement
Progress Tracking
Proposal Generation
Purchase Order Management
Quote Management
Recurring Billing
Reminders
Remote Access
Reporting & Statistics
Request Assignment
Scheduling
Self Service Portal
Status Tracking
Task Planning
Task Scheduling
Third Party Integration
Timesheets
Work Order Management
Visit WebsiteCompare App
API
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Calendar Management
Client Portal
Collections Management
Communication Management
Consolidation / Roll-Up
Content Filter
Customer Database
Customizable Templates
Digital Signature
Document Imaging
Document Management
Document Storage
Electronic Payments
Email Notifications
Inventory Management
Inventory Tracking
Invoice Management
Job Costing
Job Management
Lead Management
Location Tracking
Maintenance Scheduling
Monitoring
Multi-Company
Order Processing
Profit / Loss Statement
Progress Tracking
Proposal Generation
Purchase Order Management
Quote Management
Recurring Billing
Reminders
Remote Access
Reporting & Statistics
Request Assignment
Scheduling
Self Service Portal
Status Tracking
Task Planning
Task Scheduling
Third Party Integration
Timesheets
Work Order Management
Visit WebsiteCompare App

Cornerstone Billing Feature Reviews

14 reviewers had the following to say about Cornerstone Billing's features:

Lisa Haddad

Alarm Illinois

2019-12-19

5 STARS A little rough in the beginning - but it was New ******** I dont know how I ever ran my Business without Cornerstone

Pros

Texting Customers for Payments 4. Customers have online Portal to process payments 5.

Cons

I am not utilizing Cornerstone -with all they have to offer -I only use the billing portion -there are so many features that they have from Invoicing Ticketing Inventory Timecards and so much more

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristina Gerber

Security Company Review of Cornerstone Billing

2019-12-20

This is the place we store our customer database, create invoices and quotes, and create service tickets.

Pros

The option to see all open credits that still need to be applied helps me a lot when creating invoices to make sure I don't have money sitting not being used on their account. 4.

Cons

I also wish there were more options when it comes to creating an invoice statement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Gary McCloud

Outstanding

2019-09-17

My time was spent taking care of billing and collections and I did not have time to service the customers.

Pros

The ease of use and the back office support of the Cornerstone team

Cons

There were a few things that I disliked but it was because I did not understand it, but now it's great

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Asher Hoffman

One of the best decisions our company ever made

2019-09-18

Pros

They are extremely helpful and pro active with helping us fix any billing irregularities.

Cons

The software itself is amazing, I will say the initial transferring of information is a huge undertaking. Cornerstone was amazing through that transition and the inevitable frustration it brings. I would choose to go through the initial pain of transferring the information 100 times over for how much aggravation, time, and money Cornerstone has saved us since.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anthony Vanhorn

Partnering with cornerstone was life-changing for us

2019-09-17

Pros

The software is amazing everything that I need to be able to do is right there in the app from keeping up with customers to billing invoice and collecting payments reoccurring subscriptions you name it they’ve got it but it’s not just the software that makes this product so powerful it’s the team behind it I have personally spoke with every member of the team We are on a first name basis you can’t get that anywhere when I have a problem all I have to do is pick up the phone and I know that my needs will be addressed before I ever make the phone call I have 100% confidence in both the software and the support team I’ve spoken with executuve countless times everyone that I spoke to speaks English as a first language and let’s not forget that you can actually call instead of having to email a support ticket I’m constantly on the go I don’t have time to sit down and Pen an email if I have a problem I need to be able to pick up the phone to get someone immediately and I have that here I can’t get that anywhere else cause I would not have been able to grow my business to what it is today without this software and the support from the team they directly contribute my bottom line by reducing my personal time expense allowed me to focus on taking care of my customers instead of wondering did that invoice get sent?

Cons

The only thing that I do not like about the software is that it is a remote desktop experience it requires a remote desktop connection from a computer or using a third-party app on your phone if it had an App Store app for the cell phone that would be a 10 out of 10 product I take out 1/2 of one star giving at 9.5 but again The team outweighs anything that you could find on the market today it’s the people that make the difference not the software I have overcome the issue by getting a laptop with a built-in cellular card so I can make changes on the go

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay Brown

Jay's Review

2019-12-19

Pros

Support team is responsive and helpful. Software has many different features that help us run our business efficiently.

Cons

Sometimes unable to set up reports exactly as desired because features are limited, but this doesn't happen often

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lori Overcash

Cornerstone Billing Saves Time and Money

2019-09-20

As a small business operation and with a very small office staff, it is nice to have access to such a powerful software program as well as assistance with issues just a quick phone call away. I have never had a problem that owners and their staff haven't been punctual, swift and incredible in helping us handle.

Pros

While there are a number of things I like about the software, my favorite feature is simply the user friendly nature of the software.

Cons

There are a couple of sort / search features that would make things easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kerry Brooks

Streamlined our Billing Process

2019-12-19

The customer and technical support is fantastic.

Pros

The tutorials set up if needed, the ease of the reporting process.

Cons

It's not really a con but I don't use all the wonderful features in the system and I need to get better acquainted with them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
JAMES SCHLAIS

More than just Billing Software!

2019-09-17

We can keep all of our clients information and history in one place Extremely valuable.

Pros

First this software allowed to to streamline our billing and save us alot of money printing, postage and labor.

Cons

Hoping the Mobile App will be available soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura Faulkner

Derby City Review

2019-12-20

Its been great they are super helpful

Pros

This software has everything you need and more it literally has a place for all my customers info and I can always go back and retrieve it if needed.

Cons

Sometimes it takes a little time to make changes in the billing part

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Moxley

Cornerstone Alarm Billing

2019-09-18

optional

Pros

Personnel to help us...optional and nothing else entered

Cons

We still need to get it set up on a tablet that that a tech can have with him and accept electronic signatures.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hank Ayton

Cornerstone software

2019-09-19

That added feature in the software that really helped me and i know it cost them something to do it.

Pros

Cornerstone diligently rebuilt our data into there system and tested it before we switched over.

Cons

I honestly can't think of anything i don't like. It's been great and my techs and staff like it much better than the old software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bob Vry

Recommendation

2019-12-19

[SENSITIVE CONTENT HIDDEN] is awesome I am a happy chappy

Pros

Simple and very user friendly easy to use

Cons

I wish the payment screen accepted less characters

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Kristin Spiller

Friendly and Helpful

2019-09-17

I love the staff over there- cant say enough how consistently helpful they have been over my 5 years working with them to get the most use out of our program.

Pros

The program allows us to keep all customer information in a single platform and the user restrictions allow us to make sure that each user has access to exactly what they need, without worry that they have access to secure information without permission.

Cons

Working from an RDT makes the experience slow on the program side, and sometimes causes frustration when you are trying to move through a task quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more