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Cosential vs Basic Online CRM Comparison

Overview

Cosential is a mobile-optimized CRM and proposal automation solution for architecture, engineering, and construction firms

Basic Online CRM is a web-based customer relationship management (CRM) solution for storing, managing, & nurturing existing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$50.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(68)

5

4

3

2

1

38

24

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

Our company had never used a CRM before but it has been a great starting point that I know we can expand upon when the time is right. Fantastic business development tool.
A good system for integration- user interface/user experience could be more solid. A more intuitive interface can help users navigate, update, and understand the CRM with ease.
My favorite feature is the resume generation tool. The ability to produce multiple resumes tailored for specific pursuit types automatically updated each time they are created is beyond wonderful.

Pros

Not enoughreviews yet

Cons

Two years in, as we are ready to deep-dive into more of the Cosential functionality we are being besieged by glitches that are impeding our use of the system, which is extremely frustrating.
The system can be intimidating to new users, specifically those with minimal computer experience, but is fairly intuitive once you are familiar with the program.
We have been waiting for 3+ months now on one issue, which is unacceptable. We are so far in at this point that it doesn't make sense to change systems now, but the thought has crossed our minds.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features24
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Calendar Management
  • Charting
  • Contact Database
  • Custom Fields
  • Customizable Categories
  • Customizable Reporting
  • Dashboard Creation
  • Data Filtering
  • Email Integration
  • Goal Setting / Tracking
  • Lead Distribution
  • Lead Generation
  • Microsoft Outlook Integration
  • Opportunity Management
  • Organizational Charting
  • Projections
  • Proposal Generation
  • SSL Security
  • Strategic Planning
  • User Management
  • Workflow Management
  • Total features2
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Calendar Management
  • Charting
  • Contact Database
  • Custom Fields
  • Customizable Categories
  • Customizable Reporting
  • Dashboard Creation
  • Data Filtering
  • Email Integration
  • Goal Setting / Tracking
  • Lead Distribution
  • Lead Generation
  • Microsoft Outlook Integration
  • Opportunity Management
  • Organizational Charting
  • Projections
  • Proposal Generation
  • SSL Security
  • Strategic Planning
  • User Management
  • Workflow Management

Integrations

  • Total integrations11
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Cosential vs. Basic Online CRM

See how Cosential and Basic Online CRM stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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