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Cro Software

Cloud-based dispatch & industrial asset management solution

Table of Contents

Is this product right for your business?

Find out with a

Cro Software - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: May 2026

Cro Software overview

What is Cro Software?

CRO Software is a cloud-based transportation dispatch solution which enables small to large enterprises to manage routing, invoicing, recycling, logistics, asset tracking and industrial waste. The solution provides centralized access to customers, drivers, dispatchers and management via an interactive dashboard.

CRO Software offers a range of features such as billing and invoicing, emergency dispatch, mileage tracking, computer-aided dispatch, order management, a customer/client database, GPS-based vehicle tracking, and routing and scheduling. The platform includes apps for drivers with shift logs, real-time updates, a chat system, and alerts. Automatic routing functionality allows users to create virtual routes via multiple route zones.

CRO Software facilitates automatic billing which lets users manage prices for asset types, products and custom services. The invoice processing feature enables users to create, edit, save, and send invoices. CRO Software also integrates with various third-party applications such as QuickBooks and Geotab.

Starting price

400 /
per month

Alternatives

with better value for money

Pros & Cons

Customer Support

Driver Management

Ease of Use

Bugs and Issues

Bin Management

Cro Software’s user interface

Ease of use rating:

4.3

(54)

Cro Software review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(26)

5(27)

What do users say about Cro Software?

Reviewers say Cro Software offers excellent customer support, with staff who are responsive, patient, and open to feedback. They report that the support team quickly resolves issues, listens to suggestions, and often implements requested improvements, making their work more efficient. They like that help is available through various channels and find the support staff friendly and helpful.

Some indicate that when updates or fixes are made, new issues can arise, requiring further assistance. They mention wishing for more self-service options to find answers independently, and note occasional inconsistencies in customer pricing.

Who uses Cro Software?

Based on 54 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Environmental Services

Transportation/Trucking/Railroad

Construction

Utilities

Others

Use cases

Route Planning

Asset Tracking

Transportation Dispatch

GPS Tracking

Waste Management

Cro Software's key features

Most critical features, based on insights from Cro Software users:

Scheduling

5.0

(5)

Routing

5.0

(1)

Billing & invoicing

5.0

(1)

Alerts/Notifications

4.6

(5)

All Cro Software features

Features rating:

4.1

(54)

Accounting

(0)

Activity dashboard

(0)

Activity tracking

(0)

Alerts/Notifications

4.6

(5)

API

(0)

Asset tracking

(0)

Barcode recognition

(0)

Barcode/Ticket scanning

(0)

Barcoding/RFID

(0)

Billing & invoicing

5.0

(1)

Billing & Provisioning

(0)

Calendar management

(0)

Check-in/Check-out

(0)

Commercial properties

(0)

Compliance management

(0)

Container Management

(0)

Customer database

(0)

Customer management

(0)

Customizable fields

(0)

Customizable reports

5.0

(2)

Data import/export

5.0

(3)

Dispatch management

(0)

Disposal management

(0)

Drag & drop

(0)

Driver management

(0)

Electronic payments

(0)

Emergency dispatch

5.0

(1)

Employee management

5.0

(1)

Equipment tracking

(0)

Expense tracking

(0)

Fixed asset management

(0)

Fleet management

(0)

Fuel management

(0)

Geographic maps

(0)

GPS

(0)

Historical reporting

(0)

Inventory management

(0)

Inventory tracking

5.0

(2)

IT asset tracking

(0)

Job management

5.0

(1)

Job tracking

(0)

Live driver tracking

(0)

Location tracking

5.0

(1)

Logistics management

(0)

Maintenance scheduling

(0)

Mileage tracking

4.0

(2)

Mobile access

4.0

(4)

Mobile alerts

(0)

Multi-Location

(0)

Order management

5.0

(1)

Payment processing

(0)

Performance metrics

(0)

Plastics Recycling

(0)

Purchase order management

(0)

QuickBooks integration

(0)

Real-Time data

(0)

Real-Time monitoring

4.7

(3)

Real-Time notifications

(0)

Real-Time updates

(0)

Receiving/Production management

(0)

Reporting/Analytics

(0)

Reporting & statistics

5.0

(1)

Reservations management

(0)

Residential properties

(0)

Route history

(0)

Route Management

(0)

Route optimization

5.0

(1)

Routing

5.0

(1)

Scheduling

5.0

(5)

Scrap Recycling

(0)

Task scheduling

(0)

Territory management

(0)

Third-Party integrations

3.0

(2)

User management

(0)

Vehicle tracking

(0)

Vendor management

(0)

Waste management

(0)

Waste tracking

(0)

Work order management

5.0

(1)

Cro Software alternatives

Cro Software

4.3

(54)

Starting from

400

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.1

Value for Money

4.3

Customer Support

4.6

Jobber

4.6

(1.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.4

Customer Support

4.6

Motive

4.5

(1.6K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.2

Customer Support

4.4

Samsara

4.5

(1K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.3

Customer Support

4.3

Cro Software pricing

Value for money rating:

4.3

(54)

Starting from

400

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Cro Software price and value

Value for money rating:

4.3

(54)

To see what individual users think of Cro Software's price and value, check out the review snippets below.

“We have been using CRO for more than 10 years and it transformed our trucking operation from a clumsy, paper based system to a cloud based, immediate response system with drivers receiving immediate, accurate information. ”

Terry M.

Owner

“My favorite thing is, if I ever have a question, I just email them and they get right back to me and either send screen shots how to do it, or they are willing to set up a call and walk me through it.”

Kati L.

Logistics and Operations Coordinator

Cro Software integrations (1)

Integrations rated by users

We looked at 54 user reviews to identify which products are mentioned as Cro Software integrations and how users feel about them.

QuickBooks Online Advanced

Integration rating: 5.0 (1)

“We are still working this integration”

Erin B.

Executive Director

QuickBooks Desktop

Integration rating: 3.0 (1)

“Yes, I did not want to have to post my payroll each month myself.”

“Had to transfer all of our business accounting data to keep books consistent.”

Deb B.

Owner

1/2

Cro Software customer support

What do users say about Cro Software customer support?

Customer support rating:

4.6

We analyzed verified user reviews to identify positive and negative aspects of Cro Software customer support.

Widely noted by reviewers, Cro Software's customer support is responsive, patient, and consistently resolves issues quickly.

A large number of users highlight that the support team listens to feedback and adapts the software to meet customer needs.

Support options

Faqs/forum

Knowledge base

Chat

24/7 (live rep)

Phone support

Email/help desk

Training options

Documentation

Live online

Videos

Webinars

In person

To see what individual users say about Cro Software's customer support, check out the review snippets below.

“The inventory and dispatching systems have both positive and frustrating aspects to them, but the customer service team is always willing to help us along, and they are patient when we take a while to comprehend. ”

Derek R.

Yard Supervisor

“It handles everything we need efficiently, and the team is receptive to customer feedback, frequently implementing suggested improvements.”

Mario S.

General Manager

“It is also a monthly occurrence that when they make changes or fix something it breaks something else. and we as customers are left to figure it out”

Tim P.

Owner