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DoTimely vs Apex LIS Comparison

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Overview

DoTimely is an all-in-one solution for pet sitting, dog walking, training, maid services, carpet cleaning, lawn care, coaching,...

Apex LIS is a cloud-based laboratory information solution designed to help businesses in the healthcare sector automate processes...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$5000
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(83)

5

4

3

2

1

61

20

1

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.1

(10)

5

4

3

2

1

7

1

0

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

DoTimely is a great , it help me to keep on track all my walks appointment and if I ever needed anything like with app issues they promptly handle it.
Kudos to the DoTimely team, I really love the app. I'm so happy that many processes that took us a lot of time now they are solved with a click.
It just streamlines everything and brings it all into the same place. Such a great experience for such a great cost.

Pros

The best things about the software are ease of use, reliability and adaptability to our needs.
We selected Apex Healthware and have been very pleased with both the performance of the software as well as the professional and pleasant manner of the support services.
Robust LIS with excellent support at affordable price.

Cons

Sometimes the schedule takes a bit to update, so you may click on the wrong appointment and cancel it or schedule something for the wrong day.
My clients don't think to look there because it makes them think of insurance so they skip it. The tutorial videos are hard to learn from due to no sound.
My least favorite thing is that some accidents are permanent unless I email them and have them fix it from their end. EX: Putting the wrong expiration date on packages.

Cons

There are a lot of bugs and the software team wants nothing to do with you. Customer service is terrible.
This is a process that should only take 2 weeks or less. Our clinic is NOT the only one having problems with Apex.
They totally ignore you. If a data transfer error occurs features don't help you remedy the problem.
  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features84
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Color Codes/Icons
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Database Support
  • Discount Management
  • Discussions / Forums
  • Dispatch Management
  • Drag & Drop
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Fax Management
  • For Lawn Care
  • GPS
  • GPS Check-in / Check-out
  • HIPAA Compliant
  • Image Library
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key Management
  • Lab Instruments Integration
  • Life Coaching
  • Live Chat
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Payments
  • Online Booking
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PDF Conversion
  • Payment Collection in the Field
  • Payment Processing
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Progress Reports
  • Quality Assurance
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Sample Management
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Sport Coaching
  • Staff Management
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Test Panels
  • Third Party Integrations
  • User Management
  • Website Integration
  • Work Order Management
  • Workflow Management
  • Total features29
  • Access Controls/Permissions
  • Ad hoc Reporting
  • Address Book
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audit Management
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Client Management
  • Client Portal
  • Color Codes/Icons
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Portal
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Capture and Transfer
  • Data Import/Export
  • Data Security
  • Data Storage Management
  • Database Support
  • Discount Management
  • Discussions / Forums
  • Dispatch Management
  • Drag & Drop
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Employee Management
  • Employee Portal
  • Employee Scheduling
  • Fax Management
  • For Lawn Care
  • GPS
  • GPS Check-in / Check-out
  • HIPAA Compliant
  • Image Library
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Key Management
  • Lab Instruments Integration
  • Life Coaching
  • Live Chat
  • Location Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Payments
  • Online Booking
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PDF Conversion
  • Payment Collection in the Field
  • Payment Processing
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Progress Reports
  • Quality Assurance
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales Reports
  • Sample Management
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Sport Coaching
  • Staff Management
  • Summary Reports
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Test Panels
  • Third Party Integrations
  • User Management
  • Website Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations4
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Dropbox Business
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Stripe
  • Wordpress
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

DoTimely vs. Apex LIS

See how DoTimely and Apex LIS stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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