DoTimely Features

DoTimely

Mobile, all-in-one dog walking & pet sitting solution

4.7/5 (69 reviews)

DoTimely Feature Summary

  • Photo management
  • Customer management
  • Pet birthday tracking
  • Pet grooming
  • Native mobile app
  • Extensive reporting
  • GPS route tracking
  • Real time messaging
  • Invoicing
  • Scheduling
  • Secure customer data
  • Notifications
  • Photos
  • Staff management
  • White label / custom solution
  • Client self service
  • Calendar management
  • Appointment management

Competitor Feature Comparison

Access Control
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Alerts / Escalation
Appointment Management
Assignment Management
Audit Trail
Auditing
Auto-Responders
Automated Scheduling
Automatic Backup
Automatic Notifications
Billing & Invoicing
Business Analysis
Calendar Management
Calendar Sync with Google
Client Management
Client Portal
Communication Management
Contact Database
Contact History
Credit Card Integration
Credit Card Processing
Custom Forms
Customer Database
Customer History
Customizable Branding
Customizable Templates
Data Import
Discount Management
Dispatch Management
Drag & Drop Interface
Electronic Payments
Electronic Signature Capture
Email Integration
Email Notifications
Email Tracking
Employee Management
Employee Portal
Estimating
GPS
History Tracking
Image Library
Instant Messaging
Invoice Management
Invoice Processing
Job Management
Job Scheduling
Job Tracking
Location Tracking
Mobile Alerts
Mobile Integration
Mobile Signature Capture
Multi-Location
Partial Payments
Project Notes
QuickBooks Integration
Quote Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Recurring Billing
Recurring Tasks
Reminders
Reporting & Statistics
SMS Integration
SSL Security
Sales Tax Management
Search Functionality
Secure Data Storage
Self Service Portal
Status Tracking
Subcontractor Management
Summary Reports
Third Party Integration
Time & Expense Tracking
Work History
Work Order Management
Workflow Management
Learn moreCompare App
Access Control
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Alerts / Escalation
Appointment Management
Assignment Management
Audit Trail
Auditing
Auto-Responders
Automated Scheduling
Automatic Backup
Automatic Notifications
Billing & Invoicing
Business Analysis
Calendar Management
Calendar Sync with Google
Client Management
Client Portal
Communication Management
Contact Database
Contact History
Credit Card Integration
Credit Card Processing
Custom Forms
Customer Database
Customer History
Customizable Branding
Customizable Templates
Data Import
Discount Management
Dispatch Management
Drag & Drop Interface
Electronic Payments
Electronic Signature Capture
Email Integration
Email Notifications
Email Tracking
Employee Management
Employee Portal
Estimating
GPS
History Tracking
Image Library
Instant Messaging
Invoice Management
Invoice Processing
Job Management
Job Scheduling
Job Tracking
Location Tracking
Mobile Alerts
Mobile Integration
Mobile Signature Capture
Multi-Location
Partial Payments
Project Notes
QuickBooks Integration
Quote Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Recurring Billing
Recurring Tasks
Reminders
Reporting & Statistics
SMS Integration
SSL Security
Sales Tax Management
Search Functionality
Secure Data Storage
Self Service Portal
Status Tracking
Subcontractor Management
Summary Reports
Third Party Integration
Time & Expense Tracking
Work History
Work Order Management
Workflow Management
Visit WebsiteCompare App
Access Control
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Alerts / Escalation
Appointment Management
Assignment Management
Audit Trail
Auditing
Auto-Responders
Automated Scheduling
Automatic Backup
Automatic Notifications
Billing & Invoicing
Business Analysis
Calendar Management
Calendar Sync with Google
Client Management
Client Portal
Communication Management
Contact Database
Contact History
Credit Card Integration
Credit Card Processing
Custom Forms
Customer Database
Customer History
Customizable Branding
Customizable Templates
Data Import
Discount Management
Dispatch Management
Drag & Drop Interface
Electronic Payments
Electronic Signature Capture
Email Integration
Email Notifications
Email Tracking
Employee Management
Employee Portal
Estimating
GPS
History Tracking
Image Library
Instant Messaging
Invoice Management
Invoice Processing
Job Management
Job Scheduling
Job Tracking
Location Tracking
Mobile Alerts
Mobile Integration
Mobile Signature Capture
Multi-Location
Partial Payments
Project Notes
QuickBooks Integration
Quote Management
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Recurring Billing
Recurring Tasks
Reminders
Reporting & Statistics
SMS Integration
SSL Security
Sales Tax Management
Search Functionality
Secure Data Storage
Self Service Portal
Status Tracking
Subcontractor Management
Summary Reports
Third Party Integration
Time & Expense Tracking
Work History
Work Order Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


8 reviews

See all iPhone Apps

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


46 reviews

See all Android Apps

DoTimely Feature Reviews

25 reviewers had the following to say about DoTimely's features:

Amanda Iverson

Reliable, easy to use, and customer support when needed.

2018-06-21

Reliability, ease of use for you and clients, affordable, professional.

Pros

Schedule management. Being able to look at staffs daily walks gps timing

Cons

Trouble with spam emails, invoice discounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Amanda, we really appreciate your feedback.

Read more
Melanie McKee

Easy to use

2019-07-23

Been using it for over 2 years now and dont plan on switching. Super easy to learn.

Pros

The ability to switch between different calendars. One screen shows all the staff and who is booked for each other.

Cons

automatical invoicing is great Just would like to see the ability to selected specific clients to invoice automatically rather than having to invoice the whole.list in one shot

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Hi Melanie,
Thanks for giving your feedback.

Read more
Yvonne Galle-Bishop

I am a new business. This is great software to keep track of my business scheduling needs

2018-03-26

Pros

First off, and very important to me as a new user, is that DoTimely has incredible customer service!!

Cons

bulk invoicing needs better explanations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Yvonne, we really appreciate your feedback.

Read more
ELISE BARTHOLOW

Dotimely was Perfect for My Needs

2019-04-23

It would be great to have more integration with external calendars and ways to customize the look of the app for personal business.

Pros

I loved the price! Free software is so great for small businesses that are just finding their footing and experimenting with new options.

Cons

I did not like how little flexibility there was with the synchronization of the calendar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Elise,
We appreciate your feedback.

Read more
Sara Prator

Checks some of the boxes

2019-09-10

Might switch to manual scheduling and billing and not use an app at all.

Pros

- How scheduling syncs with invoicing. - Paying per invoice instead of a monthly fee.

Cons

. - Inability to block out appointment times as needed for custom time frames. - Invoicing errors with packages and paid / unpaid records, very confusing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Hi Sara,
Thanks for your feedback. We are sorry to hear you had issues getting started with the system. Please reach out to support and they will be happy to help.

Read more
RaDasha Raimey

Convenient for Small Business

2019-06-14

Pros

It makes all parties feel involved.

Cons

Ease of use is better on the computer than the app.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Hi RaDasha,
Thanks for giving your feedback.

Read more
Ken N.

Can't live without it.

2019-09-09

Pros

Solid UI. Speedy support.

Cons

Would be nice to have more reporting capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Hi Ken,
Thanks for your feedback. We really appreciate it.

Read more
Jerome McCollum

Pet services

2019-08-16

DoTimely has completely resolved our scheduling and invoicing issues.

Pros

It has been very intuitive and easy for all of our employees and customers to learn and use

Cons

The mobile app is great but can use some tweaking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Hi Jerome,
We really appreciate your comments.

Read more
Anonymous
A verified reviewer
Verified Reviewer

Excellent integrated CRM

2020-01-07

Being that they only charge for invoices this is well worth the time to learn and use.

Pros

I like that it offers a pet specific CRM, Invoicing, scheduling, payroll, and reporting.

Cons

The scheduling doesn't allow for drag and drop in order to change the times of appointments. This is a benefit and a downfall, it decreases errors but also makes scheduling a little more tedious.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No

Response from DoTimely


Hi,
Thanks for your feedback. We really appreciate it. The software does offer appointment drag and drop in the Calendar (Monthly/Weekly/Daily) view. Please reach out to support@dotimely.com and we will be happy to provide more information on this.

Read more
Kelly Harrell

Features for Pet Sitting Companies

2019-04-23

I am saving time with Do Timely, being able to quickly schedule and invoice and get on with my day.

Pros

Easy of use, customer support, pricing and saves time

Cons

Too many notifications, still a lot of bugs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Kelly,
We really appreciate you taking time to write the review.

Read more
Jeanne Tamagny

Amazing software for running my business

2020-03-09

The product is great for my team and the customers/. Easy to use!

Pros

Being able to invoice my customers and create paystubs has also save me time and money.

Cons

I would like to see my profit on this app with the invoices and pay stubs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Jeanne,
We are happy to hear you are enjoying using DoTimely. We appreciate you as our customer.

Read more
Judy Kocinski

Great software!

2019-06-28

Pros

The automated invoice scheduler is going to save a ton of time and so is the fact that our clients will have an easy time scheduling services.

Cons

We can’t change the color for staff in the calendar yet, they’re working on it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Hi Judy,
We really appreciate your feedback.

Read more
Emily Rosenzweig

DoTimely is aptly named! The platform is beautiful to look at. They have responded in a very time

2018-06-02

I automated: scheduling, invoicing, and payment collection!

Pros

Paying per invoice is the best model I have seen on the market, especially for someone just starting out in the pet care business.

Cons

They are still perfecting their product, but I believe it is very smart of the company to learn as they grow with their market segment :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Emily, we really appreciate your feedback.

Read more
Beverley McKee

DoTimely has been a great tool for me. it really is user friendly and the customer support is great.

2018-03-18

Pros

Ease of scheduling and invoicing. User friendly software.

Cons

It was a bit glitchy when first released but the team addressed any bugs that needed to be ironed out quickly and efficiently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Beverley, we really appreciate your feedback.

Read more
Pamela Brown

Great product visually pleasing and backed by awesome support

2018-01-11

Pros

Clients can schedule the appointments themselves, get mobile notifications and are able to review the visit reports.

Cons

There are a lot of features in the system and knowing about all of them takes time, but the support staff is terrific and super quick to answer any questions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Thanks Pam for your feedback and support.

Read more
Courtney Chin

Efficient

2019-04-23

I’m happy with it. Just get flustered at times.

Pros

Staff payroll tracked and payments run through app is so simple.

Cons

Features I should be able to use easily on my iPhone I can’t. Like searching and looking at paystubs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Hi Courtney,
We appreciate your feedback.

Read more
Tisha Welday

Value

2019-09-10

Great customer service.

Pros

Unlimited clients and employees, and the only fees are for invoicing.

Cons

Not as user friendly for clients as I would like. I sometimes have to assist them with using the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Hi Tisha,
Thanks for your feedback. We really appreciate it.

Read more
Candice Watts

Fantastic software!!

2019-10-31

This software has made my life 100 times easier. It just streamlines everything and brings it all into the same place.

Pros

It is so easy to use and fully customizable for whatever you need it for.

Cons

It does glitch every now and then and it will drain your battery life, but so does every other software out there haha.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Hi Candice,
Your feedback is much appreciated.

Read more
Emily Robertson

Great!

2018-10-10

Overall DoTimely is making a great start into the pet software market. If they can continue to improve their product the way they are doing I’m sure they will be matching their competitors soon! I am very happy using it for my business and I’m excited to see the above features implemented

Pros

I have been using DoTimely for 2 months now and it has helped my business in so many ways so far. - customers always comment how professional it is and they love that they can book so easily - my bookings have increased - it says me so much time, especially when it comes to scheduling staff - having everything in one place is so helpful - customer support is outstanding, I always receive a response within a couple of hours.

Cons

Currently there is no way to sort customers by sign up date, so this is impossible to keep track of

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Hi Emily we really appreciate your feedback.

Read more
Rachael Watt

This app has seriously changed my business. It's amazing and has made my life much simpler!

2018-01-16

Pros

It is easy to use. The invoicing and paycheques are organized and accurate.

Cons

The gps isn't very accurate I don't like the start/stop emails sent to my clients and neither do they

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Appreciate your response Rachael. The start/stop e-mails are optional and can be turned off.

Read more
Joshua Klein

Our experience running our pet care business on DoTimely's platform has been very positive!

2018-01-15

If you own/operate a pet care business, DoTimely is the single-most important tool you need to stay organized and efficient.

Pros

Personal touch and relationships are a huge part of our business and the chat feature allows us to seamlessly keep in touch daily.

Cons

The business owner's version of the app only provides for basic management. The website version is exponentially more robust.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Thanks Josh for your partnership and as always really appreciate your feedback.

Read more
Carol West

More Accuracy

2019-01-30

My invoices go out on time and are accurate!

Pros

Our daily scheduling and invoicing has become so easy and accurate I can’t imagine what I did before DoTimely.

Cons

My biggest issue is the learning curve but that is a personal matter and not a software problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Hi Carol, we really appreciate your feedback.

Read more
Kimberly Hawkins

Easy To Use and Instant Technical Support

2018-09-18

technical support is quick and easy and most answers are resolved within an hour.

Pros

Easy to manage the walkers and walks, schedule appointments and love the live chat feature! Billing is super easy with package autorenewal.

Cons

NOthing - it would be great if the walkers could edit the internal notes when they see things changing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Thank you so much for taking the time to write the review Kim, much appreciated !

Read more
caroline hall

perfect for my business

2020-03-03

All in all I love it

Pros

easy to book for customers and for me to keep records from

Cons

Finding out how to do things is not always easy, plus the app runs the mobile phone down quickly if lots of appointments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Hi Caroline,
Thanks for your feedback.

Read more
Tricia Fenske

Fantastic Software

2018-06-10

Pros

Plus, the reassurance it gives my clients by seeing their reports after every visit.

Cons

Still making updates .. but really none so far ..just a few minor things that they immediately address when brought to their attention.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from DoTimely


Tricia, we really appreciate your feedback.

Read more