DoTimely Pricing

Its so easy to use and has features of much products with a much higher price point! As a dog walker, It allows my clients to rely less just on trust that myself and my future employees are doing what we are hired to do.

The only down side is that I had some issues running the app on Android, but I switched to IOS soon after and it has been pretty flawless ever since!

Hi Cody, We really appreciate your feedback.

DoTimely is a dynamic platform that allows me to manage virtually every aspect of my business from one place. Support staff is responsive, and they continually make improvements and add new, useful features.

Occasionally the Android app can be a little buggy after a new release, but the developers are good about making quick fixes.

Hi Alex we really appreciate your feedback.

After evaluating all other software I settled on DoTimely due to features, ease of use and great price. I can focus on my business rather than just keeping up with the day to day tasks. Clients can schedule the appointments themselves, get mobile notifications and are able to review the visit reports. The ability to require pictures for visits is great as it provides consistency on our visit reports and is helpful to have this for new staff. Staff having all the client info on the app is great. It's a long list of helpful features to list it all out.

There are a lot of features in the system and knowing about all of them takes time, but the support staff is terrific and super quick to answer any questions.

Thanks Pam for your feedback and support.

I love how cheap the program is and how easy it is for my customers to book appointments.

None! I have enjoyed every aspect of this program

Hi Jenna, We really appreciate your feedback. We are going to continue to offer affordable services to our customers.

I absolutely love DoTimely and do not know what I would do without it. One of the things I like most about DoTimely is how easy it is to use. Not only for my team and I, but for my clients as well. When I bring on new clients, I give them a brief description of DoTimely and how it is used in regards to the service we provide. I then send them the welcome email with the Login/Password and tell...

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At the moment, I do not have any cons with DoTimely. It has fulfilled the needs of my business perfectly.

Hi Brett, your comments are much appreciated.

I love that this app doesn't cost a monthly subscription but still has ALL the benefits of other apps like it. That is the sole reason we use it! My customers love that they get to see the GPS map of our walks, pictures, and visit notes. Some of them don't have the app downloaded, so they just get the information in an email. I like that it organizes my day, my customers can request/cancel appointments on their own, I have all the invoices features that I need (including package pricing), and it alerts me when there's a pet birthday or vaccine that needs updating. It really has everything the other software companies do, but they only charge per invoice. I don't know how thats all they charge, but as a brand new business, I'm sooooo happy I found this software.

The only things that missing, for me, is dog boarding features. I've made it work and still have it listed as a service, I just wish it could keep track of how many rooms are available, etc. I know that dog boarding is it's own thing, separate from walks/pet sitting; but, I'm still holding out for an app that can do all of it.

Hi Kimiko, Thanks for sharing your feedback. It is great to know you are using lot of DoTimely features that add value to your business. We are always looking to add new features that help our customers.

I like that it has a clock in and out system along with GPS tracking that builds my clients trust by letting them know that I'm doing the job that they're paying me to do. I also like the ability to leave detailed notes with pictures during the service. It also allows them to send me messages during the service to ask questions or ask me to do something that they forgot about. I like the fact that DoTImely has a customer login link that allows me to a client portal to my website.

I wish that it would alert me when a client changes any of their information on the pets or their profile. I wish that it would allow more than 1 document to be uploaded in the vaccination records. I wish that you had the option to customize an add on price like you do the service price. It took a while for me to get use to scheduling clients such as my Dog Boarding and Overnight Pet Sitting. I...

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Hi Chrissy, We really appreciate your comments.

I began using this service for my dog walking business about 7 months ago and I love the ease of use, both desktop and the app. It's very customizable and their customer service is exceptional. They really seem like they are looking to improve user experience and value your input and questions. Whenever I email them a question I get a reply very quickly and they are eager to assist and always friendly....

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I haven't found any issues yet. If I have a question about something I reach out to them via email and get a super fast reply every time, even on weekends, and they go above and beyond to provide an answer or solution.

Hi Dina, we really appreciate your feedback.

It is so easy to use and fully customizable for whatever you need it for. I've created so much variation in the system and my clients and employees all find it so easy. The report cards are fantastic and give a since of security to my clients. The customer service is absolutely wonderful! I've never had to wait for very long to get a response and they work out any issues very quickly!

It does glitch every now and then and it will drain your battery life, but so does every other software out there haha.

Hi Candice, Your feedback is much appreciated.

The platform is extremely user-friendly for both business & customer. I have very few requests from my clients for trouble-shooting items within DoTimely so it doesn't create more work for me having to troubleshoot. Additionally, their customer service is very fast to respond so if I ever have clients who have questions, I can send them directly to DoTimely. Everything is connected - data is shared...

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No cons were added to this review

Rachel, we really appreciate your feedback.

I have been using Dotimely for about a year now and it has helped my business tremendously! The program is easy to use and the team is extremely helpful and accommodating with my questions.

If I have to say something it's that I sometimes have difficulty finding answers to my questions through the software itself. However, anytime I write to the company my questions are answered immediately which surprises me because we are in different time zones and I sometimes send questions late at night which I believe is the middle of the night for them. They're fantastic! :)

Hi Carolyn we really appreciate your comments.

Clients control on appointments. Controls on requests. Schedule management. Being able to look at staffs daily walks gps timing

Gps accuracy. Trouble with spam emails, invoice discounts. Also- being able to select multiple invoices from list to mark as paid.

Amanda, we really appreciate your feedback.

Easy access to scheduling via app and online. App is easy to understand and use. As a new business we appreciate the minimal charges for services as well. No "per user" charges for my staff. Staff is great at responding quickly to any technical issues and questions we have.

Inability to select a "vacation" or "time off" scheduling function currently, but I understand this is a work in progress as well. Occasional glitch with stopping an appointment.

Melissa, we really appreciate your feedback

Easy to use. Great client feedback as one of a kind in area. Great to remind me what I’m doing. No paper trail. Affordable.

Doesn’t always work in low signal areas but clients aware so doesn’t phase us.

Hi Abi, We appreciate your feedback and will continue to improve our app.

I like that it has been tailored to my particular industry and works for both a one person company and upwards. It looks proffessional and once you've learnt it, is easy to manage.

It can be a bit clunky and takes a while to learn which things control other parts of the program - I've only learnt that through dealing with the customer help - which is incredible, but I think that there should be more learning resources available so I don't have to bother them all the time. I also really don't like the lack of transparency when it comes to the auto emails that you can choose to have sent out - I have no idea what they say, their tone, what they look like and consequently don't feel confident using them.

Hi Karolina, Thanks for giving your feedback.

Amazing cost, ease of use, responsive customer service

Lacks some functionality that I’d like to see but I’ve made suggestions to the customer service team.

Hi Akira, We really do appreciate your feedback and will continue to listen to our customers to enhance the experience.

Great software for scheduling, easy to use and figure out and any time I have had questions I very promptly get an answer from someone in customer service about how to handle. Can't believe all the features they have for such a low cost!

It can be buggy. Sometimes I have to refresh the page a few times before I'm able to do what I want to do. You cannot use the back button. If you want to open a new tab for something within DoTimely you have to log on again in that tab.

Adrienne, we really appreciate your feedback

It is easy to use. The invoicing and paycheques are organized and accurate. It keeps my entire company and employees organized Generates invoices so I don't have to Extremely good pricing! As a small business owner, I can actually afford this!

The gps isn't very accurate I don't like the start/stop emails sent to my clients and neither do they

Appreciate your response Rachael. The start/stop e-mails are optional and can be turned off.

This software is easy to use. My sitters and customers love it!

The app has a few glitches. It is easy to restart and keep working on the app so not a bug issue.

Liz, We really appreciate your feedback.

I have been very impressed with the DoTimely team's responsiveness and assistance with my learning curve to create a simple tool for our business. I receive responses to my questions and assistance with some requested modifications within hours. I appreciate that we can select from among the many features within the program to create the functionality that we need now, knowing there are opportunities to expand as the business grows. I also appreciate the very reasonable pricing.

As with most new programs , it has been somewhat difficult to learn to navigate the software to find just what we need.

Barbara, we really appreciate your feedback.

It's simple to use and has a very informative dashboard feature to keep a pulse on my business.

I would like to see some task completed with less clicks.

Thanks, Eli. As we discussed we are working on those features. We appreciate your feedback.

Convenient, pretty easy to use, good features, affordable

There’s some bugs. If there are multiple pets under the same appt sometimes it marks the “potty” update for the wrong pet. Also I have to refresh the app everytime I want to do an edit.

We really appreciate your feedback.

This platform is quite helpful and easy to use! Managing our appointments have become much easier.

So far, we haven't encountered any issues.

Hi Agustin, we really appreciate your feedback.

Easy of use, customer support, pricing and saves time

Too many notifications, still a lot of bugs

Kelly, We really appreciate you taking time to write the review.