App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

DoTimely Logo

DoTimely

4.7
(84)

Write a review

Mobile, all-in-one field service solution

(25)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

DoTimely Pricing

Pricing overview

Value for money rating

4.9

/5

84

Price starts from

15

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Pricing details

Essential: Free

Pro: $15 first user and additional users for $10 each.

Elite: Contact for pricing

*All Prices are in USD.

What users say

It just streamlines everything and brings it all into the same place. Such a great experience for such a great cost.
Great value for the money. Unlimited clients and employees, and the only fees are for invoicing.

Popular contenders

Price starts from

249

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

80

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

149

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

99

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

29

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Reviewers who mentioned pricing said:

TW
AvatarImg

Tisha W.

Consumer Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Value

Reviewed 5 years ago

Great customer service. When I started using the software they set up a phone call with an expert who walked me through getting started and answered all of my questions. When I email them with questions I get a super fast response every time.

Pros

Great value for the money. Unlimited clients and employees, and the only fees are for invoicing.

Cons

Not as user friendly for clients as I would like. I sometimes have to assist them with using the software.

Vendor response

Hi Tisha, Thanks for your feedback. We really appreciate it.

AW
AvatarImg

Alex W.

Consumer Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent platform for managing business

Reviewed 5 years ago

DoTimely is not only a huge time saver as a business owner, it also provides immense value to our customers. It's a no-brainer for a pet business owner.

Pros

DoTimely is a dynamic platform that allows me to manage virtually every aspect of my business from one place. Support staff is responsive, and they continually make improvements and add new, useful features.

Cons

Occasionally the Android app can be a little buggy after a new release, but the developers are good about making quick fixes.

Vendor response

Hi Alex we really appreciate your feedback.

CS
AvatarImg

Cody S.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Such Amazing Support!!

Reviewed 4 years ago

It has been amazing! its saved me tons of money using Do Timely, kept me more organized, given new clients more peace of mind and on the rare occasions ive had issues or questions, their support staff has been quick to reply and fix my issues (usually of my own doing).

Pros

Its so easy to use and has features of much products with a much higher price point! As a dog walker, It allows my clients to rely less just on trust that myself and my future employees are doing what we are hired to do.

Cons

The only down side is that I had some issues running the app on Android, but I switched to IOS soon after and it has been pretty flawless ever since!

Vendor response

Hi Cody, We really appreciate your feedback.

PB
AvatarImg

Pamela B.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Great product visually pleasing and backed by awesome support

Reviewed 6 years ago
Pros

After evaluating all other software I settled on DoTimely due to features, ease of use and great price. I can focus on my business rather than just keeping up with the day to day tasks. Clients can schedule the appointments themselves, get mobile notifications and are able to review the visit reports. The ability to require pictures for visits is great as it provides consistency on our visit reports and is helpful to have this for new staff. Staff having all the client info on the app is great. It's a long list of helpful features to list it all out.

Cons

There are a lot of features in the system and knowing about all of them takes time, but the support staff is terrific and super quick to answer any questions.

Vendor response

Thanks Pam for your feedback and support.

AJ
AvatarImg

Abi J.

Professional Training & Coaching, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brilliant App

Reviewed 4 years ago

This is a brilliant App for myself as a dog walker & pet sitter. It allows all my clients to know their animals are in safe hands. I wouldn’t be without it!

Pros

Easy to use. Great client feedback as one of a kind in area. Great to remind me what I’m doing. No paper trail. Affordable.

Cons

Doesn’t always work in low signal areas but clients aware so doesn’t phase us.

Vendor response

Hi Abi, We appreciate your feedback and will continue to improve our app.

BD
AvatarImg

Barbara D.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Using DoTimely software to track appointments and revenue for small dog walking/training business.

Reviewed 6 years ago

Developed a system to track appointments and revenue.

Pros

I have been very impressed with the DoTimely team's responsiveness and assistance with my learning curve to create a simple tool for our business. I receive responses to my questions and assistance with some requested modifications within hours. I appreciate that we can select from among the many features within the program to create the functionality that we need now, knowing there are opportunities to expand as the business grows. I also appreciate the very reasonable pricing.

Cons

As with most new programs , it has been somewhat difficult to learn to navigate the software to find just what we need.

Vendor response

Barbara, we really appreciate your feedback.

EP
AvatarImg

Eliecer P.

Consumer Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great software - Amazing customer support.

Reviewed 4 years ago

Overall, I'm pleased with the product. They are consistently adding new features of value.

Pros

It's simple to use and has a very informative dashboard feature to keep a pulse on my business.

Cons

I would like to see some task completed with less clicks.

Vendor response

Thanks, Eli. As we discussed we are working on those features. We appreciate your feedback.

BS
AvatarImg

Brett S.

Consumer Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoTimely Review - Very Valuable

Reviewed 5 years ago

DoTimely is the best software I've encountered in a long time. From the design/layout to compatibility and all the way to the functionality/ease of use, DoTimely's performance has gone above and beyond anything I could have dreamed of. DoTimely has made managing my business 100 times easier and they are always coming out with new features and additions which always add value to my business as well...

Pros

I absolutely love DoTimely and do not know what I would do without it. One of the things I like most about DoTimely is how easy it is to use. Not only for my team and I, but for my clients as well. When I bring on new clients, I give them a brief description of DoTimely and how it is used in regards to the service we provide. I then send them the welcome email with the Login/Password and tell...

Cons

At the moment, I do not have any cons with DoTimely. It has fulfilled the needs of my business perfectly.

Vendor response

Hi Brett, your comments are much appreciated.

KR
AvatarImg

KIMIKO R.

Consumer Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Must have app!

Reviewed 4 years ago

Every time I've had a question relating to set up or use of the app, customer service is very quick to respond. I'm more than pleased to be using this software and will continue to use it

Pros

I love that this app doesn't cost a monthly subscription but still has ALL the benefits of other apps like it. That is the sole reason we use it! My customers love that they get to see the GPS map of our walks, pictures, and visit notes. Some of them don't have the app downloaded, so they just get the information in an email. I like that it organizes my day, my customers can request/cancel appointments on their own, I have all the invoices features that I need (including package pricing), and it alerts me when there's a pet birthday or vaccine that needs updating. It really has everything the other software companies do, but they only charge per invoice. I don't know how thats all they charge, but as a brand new business, I'm sooooo happy I found this software.

Cons

The only things that missing, for me, is dog boarding features. I've made it work and still have it listed as a service, I just wish it could keep track of how many rooms are available, etc. I know that dog boarding is it's own thing, separate from walks/pet sitting; but, I'm still holding out for an app that can do all of it.

Vendor response

Hi Kimiko, Thanks for sharing your feedback. It is great to know you are using lot of DoTimely features that add value to your business. We are always looking to add new features that help our customers.

CW
AvatarImg

Chrissy W.

Veterinary, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoTimely serves its purpose for my business needs!

Reviewed 5 years ago

DoTimely helps set me apart from my competitors that don't use a software by building trust with quick and accurate communication along with pictures and GPS tracking. I'm a solo pet care provider that is in the beginning of my business stage and it helps me to be professional and organized at a very affordable price.

Pros

I like that it has a clock in and out system along with GPS tracking that builds my clients trust by letting them know that I'm doing the job that they're paying me to do. I also like the ability to leave detailed notes with pictures during the service. It also allows them to send me messages during the service to ask questions or ask me to do something that they forgot about. I like the fact that DoTImely has a customer login link that allows me to a client portal to my website.

Cons

I wish that it would alert me when a client changes any of their information on the pets or their profile. I wish that it would allow more than 1 document to be uploaded in the vaccination records. I wish that you had the option to customize an add on price like you do the service price. It took a while for me to get use to scheduling clients such as my Dog Boarding and Overnight Pet Sitting. I...

Vendor response

Hi Chrissy, We really appreciate your comments.

DM
AvatarImg

Dina M.

Civic & Social Organization, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

So Happy I found this!

Reviewed 5 years ago
Pros

I began using this service for my dog walking business about 7 months ago and I love the ease of use, both desktop and the app. It's very customizable and their customer service is exceptional. They really seem like they are looking to improve user experience and value your input and questions. Whenever I email them a question I get a reply very quickly and they are eager to assist and always friendly....

Cons

I haven't found any issues yet. If I have a question about something I reach out to them via email and get a super fast reply every time, even on weekends, and they go above and beyond to provide an answer or solution.

Vendor response

Hi Dina, we really appreciate your feedback.

CW
AvatarImg

Candice W.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic software!!

Reviewed 4 years ago

This software has made my life 100 times easier. It just streamlines everything and brings it all into the same place. Such a great experience for such a great cost.

Pros

It is so easy to use and fully customizable for whatever you need it for. I've created so much variation in the system and my clients and employees all find it so easy. The report cards are fantastic and give a since of security to my clients. The customer service is absolutely wonderful! I've never had to wait for very long to get a response and they work out any issues very quickly!

Cons

It does glitch every now and then and it will drain your battery life, but so does every other software out there haha.

Vendor response

Hi Candice, Your feedback is much appreciated.

RB
AvatarImg

Rachel B.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Awesome platform that allows me to maximize my time where it counts

Reviewed 6 years ago
Pros

The platform is extremely user-friendly for both business & customer. I have very few requests from my clients for trouble-shooting items within DoTimely so it doesn't create more work for me having to troubleshoot. Additionally, their customer service is very fast to respond so if I ever have clients who have questions, I can send them directly to DoTimely. Everything is connected - data is shared...

Cons

No cons were added to this review

Vendor response

Rachel, we really appreciate your feedback.

CM
AvatarImg

Carolyn M.

Consumer Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent value and service!

Reviewed 5 years ago

They provide excellent customer service at an extremely reasonable price....would highly recommend!

Pros

I have been using Dotimely for about a year now and it has helped my business tremendously! The program is easy to use and the team is extremely helpful and accommodating with my questions.

Cons

If I have to say something it's that I sometimes have difficulty finding answers to my questions through the software itself. However, anytime I write to the company my questions are answered immediately which surprises me because we are in different time zones and I sometimes send questions late at night which I believe is the middle of the night for them. They're fantastic! :)

Vendor response

Hi Carolyn we really appreciate your comments.

AI
AvatarImg

Amanda I.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Reliable, easy to use, and customer support when needed.

Reviewed 6 years ago

Reliability, ease of use for you and clients, affordable, professional.

Pros

Clients control on appointments. Controls on requests. Schedule management. Being able to look at staffs daily walks gps timing

Cons

Gps accuracy. Trouble with spam emails, invoice discounts. Also- being able to select multiple invoices from list to mark as paid.

Vendor response

Amanda, we really appreciate your feedback.

MC
AvatarImg

Melissa C.

1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great value for services provided! Easy to set up and use!

Reviewed 6 years ago

On the go scheduling and maintenance, easy to use app. Keeps us on time and in synch as we progress thru appointments.

Pros

Easy access to scheduling via app and online. App is easy to understand and use. As a new business we appreciate the minimal charges for services as well. No "per user" charges for my staff. Staff is great at responding quickly to any technical issues and questions we have.

Cons

Inability to select a "vacation" or "time off" scheduling function currently, but I understand this is a work in progress as well. Occasional glitch with stopping an appointment.

Vendor response

Melissa, we really appreciate your feedback

KB
AvatarImg

Karolina B.

Veterinary, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

DoTimely Review

Reviewed 5 years ago

Its been great for me and my company. Its given me a very accessible tool to manage my company and my time and run proffessionally. The pricing and customer service are super. Huge time savings. Love it.

Pros

I like that it has been tailored to my particular industry and works for both a one person company and upwards. It looks proffessional and once you've learnt it, is easy to manage.

Cons

It can be a bit clunky and takes a while to learn which things control other parts of the program - I've only learnt that through dealing with the customer help - which is incredible, but I think that there should be more learning resources available so I don't have to bother them all the time. I also really don't like the lack of transparency when it comes to the auto emails that you can choose to have sent out - I have no idea what they say, their tone, what they look like and consequently don't feel confident using them.

Vendor response

Hi Karolina, Thanks for giving your feedback.

AB
AvatarImg

Akira B.

Individual & Family Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

One of the best decisions I made for our business

Reviewed 3 years ago

I’m so pleased with this tool. It saves me a lot of time and money, plus our clients love it!

Pros

Amazing cost, ease of use, responsive customer service

Cons

Lacks some functionality that I’d like to see but I’ve made suggestions to the customer service team.

Vendor response

Hi Akira, We really do appreciate your feedback and will continue to listen to our customers to enhance the experience.

AP
AvatarImg

Adrienne P.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Cool service for very inexpensive

Reviewed 6 years ago
Pros

Great software for scheduling, easy to use and figure out and any time I have had questions I very promptly get an answer from someone in customer service about how to handle. Can't believe all the features they have for such a low cost!

Cons

It can be buggy. Sometimes I have to refresh the page a few times before I'm able to do what I want to do. You cannot use the back button. If you want to open a new tab for something within DoTimely you have to log on again in that tab.

Vendor response

Adrienne, we really appreciate your feedback

RW
AvatarImg

Rachael W.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

This app has seriously changed my business. It's amazing and has made my life much simpler!

Reviewed 6 years ago
Pros

It is easy to use. The invoicing and paycheques are organized and accurate. It keeps my entire company and employees organized Generates invoices so I don't have to Extremely good pricing! As a small business owner, I can actually afford this!

Cons

The gps isn't very accurate I don't like the start/stop emails sent to my clients and neither do they

Vendor response

Appreciate your response Rachael. The start/stop e-mails are optional and can be turned off.

ER
AvatarImg

Elizabeth R.

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

5 star customer service

Reviewed 5 years ago

DoTimely has been AMAZING to work with. The price is right for the excellent service I receive. They are quick to respond to a question, and they really care about me as a person and business owner. They know software and have a personal touch!! Highly recommend!!!

Pros

This software is easy to use. My sitters and customers love it!

Cons

The app has a few glitches. It is easy to restart and keep working on the app so not a bug issue.

Vendor response

Liz, We really appreciate your feedback.

JJ
AvatarImg

Jenna J.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Worth it!

Reviewed 4 years ago

The customer service is timely and the ease of use makes this my go to!

Pros

I love how cheap the program is and how easy it is for my customers to book appointments.

Cons

None! I have enjoyed every aspect of this program

Vendor response

Hi Jenna, We really appreciate your feedback. We are going to continue to offer affordable services to our customers.

AR
AvatarImg

Verified reviewer

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great app

Reviewed 5 years ago
Pros

Convenient, pretty easy to use, good features, affordable

Cons

There’s some bugs. If there are multiple pets under the same appt sometimes it marks the “potty” update for the wrong pet. Also I have to refresh the app everytime I want to do an edit.

Vendor response

We really appreciate your feedback.

AvatarImg
AvatarImg

Agustin A.

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Excellent Tool!

Reviewed 5 years ago

Do Timely is a great tool for any pet care provider. Other platforms are confusing and expensive.

Pros

This platform is quite helpful and easy to use! Managing our appointments have become much easier.

Cons

So far, we haven't encountered any issues.

Vendor response

Hi Agustin, we really appreciate your feedback.

CJ
AvatarImg

Carlos J.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

I own a dog walking company an DoTimely has been a life changer. We have more time to grow now.

Reviewed 6 years ago
Pros

They have exceptional fast customer service. Pawsome features for dog walking company like mine. I really love the company and will never change. Price is amazing for the amount of value.

Cons

No cons were added to this review

Vendor response

Carlos we really appreciate your feedback and support.