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Functionality
3.8
/5
49
Total features
36
6 categories
Drakewell features
Common features of Field Service Management software
Functionality
3.8
/5
49
Price starts from
No pricing info
Total Features
36
Unique features
Materials Management
Data Visualization
Functionality
4.6
/5
174
Price starts from
40
/user
Per month
Total Features
132
Features in Common
31
Unique features
Residential Properties
Timesheet Management
Real Time Notifications
Real Time Data
Scott B.
Verified reviewer
Oil & Energy, 11-50 employees
Used daily for less than 6 months
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1. Ease of Use. 2. Fast and painless Implementation 3. Elimination of unnecessary clerks to re-enter paperwork from tool assemblies / disassemblies 4. Drakewell team is 1st class in support and product knowledge. 5. Fun team to work with. 6. Software has strong controls that are easy to work with. 7. Engine the software runs on is extremely powerful. 8. Feels more like shopping on amazon...
As far as the initial Roll out of the Software package, us migrating from multiple ERP programs and Excel spreadsheets, The attractiveness of the software from an Asset perceptive is that these components are live, our technicians use DW on Ipads as they receive tools, build them, and dispatch them thus eliminating clerks who historically entered the data. Once we were ready to migrate, we were live within 1 month, and all techs trained. My favorite area of the software is the ease of Bids and tickets, and the forecasting. Very powerful and intuitive areas. Our salesmen are creating bids in customer offices within seconds of being asked. Back to the rollout, I highly recommend working with the DW team. A refreshing change from the "others" in the DD software world.
No cons were added to this review
Larry L.
Oil & Energy, 1-10 employees
Used daily for 6-12 months
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I can see where Drakewell can be beneficial to those in the office, in town, where internet is good, and they work a 40hr week. For those of us who have to actually use this software on a drilling location, it's not good, at all. Most rigs don't tend to have very good internet, and what we do have, is run off of a near non-existent cell service. This, in turn, winds up adding about 2hrs a day to our already 12hr shifts. It's really quite evident that the person who designed this software, never spent any real time in the field. I honestly don't know how you talk anybody, with any field sense, to actually spend money on Drakewell.
Compared to other available reporting systems, nothing, honestly, comes to mind.
It's redundant, slow and requires the field location to have decent internet, which most don't.
Hi Larry, Thank you for taking your time to give us feedback! One of the best things about Drakewell is that you can run it from your phone. Anywhere you have the ability to make a phone call or check your email from, you should be able to use Drakewell from as well. That being said, we are aware that some rig locations may have poor service which can inhibit seamless utilization of Drakewell in real time. We are in the process of developing a way to run Drakewell without internet, that will automatically pipe the information entered when sufficient internet service has resumed. This is expected to be deployed to the field within a few months. Feedback from users like you is what drives innovation in the Drakewell platform, so again, thank you for your time and comments.
Mark F.
Used daily for 2+ years
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combines several other software that is needed into one software. Combines inventory tracking, motor and MWD rebuild tracking, rig daily reporting and some sales aids and administrative reporting. 3d well design helps at the filed level understand what the well is doing. Also very easy to use and implement. Also like the feature of "Roles" so everyone can see there work but don't have to see what everyone is doing to make the software work. Also like that it works on any device, computer, laptop, tablet or smart phone.
Not being able use it offline. needs the ability at some rigs that don't have internet to still use the software.
Hi Mark, Thank you very much for taking time to review us! We will keep working to continue to improve the platform and its availability during times of poor connectivity. Drakewell
Anonymous Reviewer
Verified reviewer
Oil & Energy, 201-500 employees
Used daily for 1-2 years
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Love the software from tracking cost to BHA design. Software is very user friendly
I personally would like to see anti collision in the directional tab instead of in the 3D plots. A lot of places we are working internet is not real reliable, and it would be nice if it could work with out being connected.
Thank you for taking your time to give us feedback! One of the best things about Drakewell is that you can run it from your phone. Anywhere you have the ability to make a phone call or check your email from, you should be able to use Drakewell from as well. That being said, we are aware that some rig locations may have poor service which can inhibit seamless utilization of Drakewell in real time. Offline functionality is expected to be deployed to the field within a few months. We also appreciate the feedback on the UI for anti-collision information. Feedback from users like you is what drives innovation in the Drakewell platform, so again, thank you for your time and comments.
Kippy M.
Oil & Energy, 51-200 employees
Used daily for 6-12 months
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Drakewell allows me to perform my daily reporting, create BHA's & track hours & footages on them. Also it provides a survey program that calculates your precise downhole location of the bit & to run projections from
I like that you get your hi/low, left/right on the same page where you input surveys, with no extra steps involved. Add your survey, instantly see where you are compared to the plan.
I deeply dislike that it's internet based. If you don't have internet you can't do anything. (That I'm aware of) I would prefer the program be installed on a computer so you don't have to worry about internet outages. Let the program sync up to a server any time you're connected.
Hi Kippy, Thank you for taking the time to review us! We are glad to hear that you have been able to replace Winserv with Drakewell. Regarding offline mode, this is something we're working on--it was a project that was actually shelved a few years ago because people weren't using it. Keep in mind that Drakewell can also work on any mobile device or over a hotspot if you have some cell service! Drakewell
Bogy Y.
Used daily for 6-12 months
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The daily reporting aspects of the software are used by us on a daily basis. It is a good place to go to if you are trying to get a grasp of what is going on at the rig without having to access multiple files from the MWD and DD sides.
It is pretty user friendly and it is built around modern software development technology. The front end development is impressive. For a software that has to have so much information entered, the team has done a great job with making the user interface smooth and concise.
Customer service. When I have had problems, the turn around time has not been impressive. I have called a few times and there are times in which there have been a couple of days between communication from Drakewell's customer service.
Hi Bogy, Thank you for taking the time to review us and for the honest feedback about the customer support. We definitely take this feedback to heart and hope that you have and will continue to see improvement in our turnaround time. Drakewell
Parker H.
Oil & Energy, 51-200 employees
Used daily for 6-12 months
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The benefits for myself are the facts that I can capture the MWD and DD BHA specs in one location. Not all of the information is entered but I can complete most of my case with the information they input within Drakewell. I also benefit with the capturing of the daily activities. This helps when i have to see what rig activity is during a certain time period or depth.
I like how user friendly the software is and its functionality to locate the component specs in a timely manner. I don't have to waste any time trying to guess where the data is, but can find quicky to ensure the customer has their models completed as quickly as possible.
I believe there should be a complete user manual that could be downloaded for reference. There are a couple of glitches that could be worked out but that comes with new software. Customer support could be a little more helpful, as there is a gap when issues arise to when they are resolved.
Hi Parker, Thanks for the review! Have you visited help.drakewell.us? It is our User Guides as well as links to Tips & Tricks and YouTube videos. We push content through these channels as often as we can. Drakewell
Buck I.
Oil & Energy, 51-200 employees
Used daily for 6-12 months
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Combination of normally two different softwares put into one places.
I like that the surveys and and dailys are on one platform. The fact you can use it on your mobile device is very helpful. The asset tracking is really helpful for digitally shipping and tracking tools from office to location. The customer support and response to feedback from Drakewell is very good also. You can set up email notifications for nearly any action you want to be notified of when it is done to the well you are assigned.
Having and offline mode would be helpful for when you're in low quality internet areas. If your internet is slow the quality of this software is hindered. Being able to just sync up once a tour as others would be nice in those situations. It can take a bit to get used to at first but afterwards its pretty easy to navigate
Hi Buck, Thank you very much for the review! Drakewell
Nick A.
Oil & Energy, 51-200 employees
Used daily for 6-12 months
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The ability to access multiple jobs and its corresponding data within our organization quickly and efficiently.
Generally pretty easy to access all the different functions. There are features that make certain aspects of the daily reporting more convenient.
The inability to import post run corrected survey data to a well path and maintain the original date and time stamps. Currently that process requires opening each survey station and making the changes manually. This becomes very time consuming if you have 50 survey corrections to edit after a run.
Thank you for the review, Nick! We will reach out to understand more about the survey correction workflow you're using and see what we can do to make this process more user friendly. Nick - 7/6/2018 We have now deployed a feature that allows the replacement of manually entered surveys with the corrected ones. We hope you've found it useful!
Tim W.
Used daily for less than 6 months
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The reports are easy to get to, rather you want it in pdf or excel its simple to get. The performance feature is really cool to keep up with how different motors and bits drill in sections. Real easy to help make a decision on the next well when you know what bit works best.
The assets section needs some updating. A lot of times a company will want a BHA and some of your subs you cant get a ID or OD off of because of the way they are in the basket. If you put the length in to get the client a BHA, you can not come back and add anything else without erasing all that you have in there all ready. Also when you ship tools from the job you are on to a different job, you have to go back in and click the strap sheet to make it show up. I feel like this should carry over without the user having to go through all that again.
Hi Tim, Thank you for taking the time to review us! We know that it is definitely a different system from others on the market. Regarding the assets section, there may be some configuration changes we can make that would address what you are experiencing with the strapping work orders. Drakewell's configuration layer is very robust and flexible. Drakewell
Liz W.
Oil & Energy, 11-50 employees
Used daily for 6-12 months
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Organization, better tracking, ease of invoicing, but mainly having real time well data at your fingertips!
My favorite thing about Drakewell, is all of our data is in one place. We always know what is going on at location, and where our tools are! Drakewell reps. listen.... and the software is modified to be a custom fit for your company!
Set- up for this software seems extensive and time consuming. But it is so important so you can get the most out of it. Every person needs to do there part or things can get "hung up."
Hi Liz, Thank you so much for taking the time to review us and for the glowing review. It does take some time to get the system set up and it does require teamwork. We've enjoyed working with you and the NZone team and are looking forward to helping y'all continue to digitize! - Alison
Manuel S.
Oil & Energy, 201-500 employees
Used daily for 6-12 months
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DrakeWell was hard at the beginning, but as time went by and the help, support, and implementing within both companies, it is now simple but still more to add to improve the system.
its a good tool to use for any asset tracking of components and hours.
not being able to track how many assets were assembled and disassembled each month.
Hi Manuel, Thank you for taking the time to review us! It's been a pleasure working with you over the past months. Drakewell is the primary tool for real time data collection and does the "heavy lifting". Analytics will have all the answers you need for shop metrics. We will reach out directly to you to dive into these a bit deeper. The Drakewell Team
Nicholas D.
Construction, 51-200 employees
Used daily for 6-12 months
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It’s been good so far but frustrating at times closing BHA’s and getting reports with clear data that my customers ask for.
Drop down menu options and invoicing interface
When I’m trying to get circulating hours or drilling hours for my current BHA it is difficult to get them and there is no motor report option to use until the BHA is closed out. There is no good option at all to track inventory on location to my knowledge. I’m just learning your program so perhaps I’m missing something but compiling drilling data is too difficult. The daily reporting and survey...
Hi Nicholas, Thank you for taking the time to give us this feedback. We will reach out to you directly as we want to dive deeper into each of the items you mentioned and address them one by one. - The Drakewell Team
John O.
Used daily for 6-12 months
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I like the fact that it has all my data in one spot. There is no switching back and forth between programs.
The biggest drawback to me is the fact that it is cloud based. We have not had any problems as long as we have good internet service.
John, Thank you for taking the time to review! We love five stars and will continue to improve the platform so we can continue to earn those from users like yourself. Drakewell
Robert S.
Used daily for less than 6 months
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I like the choices of current activities to chose from. Having software that everyone can look at with a username and password is great for information sharing. When emailing reports sometimes people don't get the email, or a new name is forgotten on a distribution list.
Their isn't a page that I can update MWD tool usage hours. It would help also if their was a spot to mark when the MWD tool went in the hole and when it came out. That way you can track downhole hours and circulating hours seamlessly.
Hi Robert, Thanks for reviewing us! Regarding MWD tool usage hours and BHA In/Out, these are actually very easy to update. Check out our User Guides at help.drakewell.us. We will reach out to NZone and ensure you get some additional Drakewell training! Drakewell
Patrick R.
Used weekly for 1-2 years
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I like that the guys in the field can visually see what they are doing with plots. I like that i can import the plans from text files.
I do not like that on pad wells i have to import the same offset wells each time and then i have to update the finished well's surveys before the next well starts. I do not like having to look up the vertical section azimuth of each offset well. I do not like having to name the exact well i want to delete it.
Hi Patrick, First thank you for taking the time to give us feedback! We work very hard to make sure Drakewell is easy to use for all of the stakeholders. We are currently looking at ways to make it easier to pull in "as-drilled" wells from other jobs in Drakewell as offsets for a new well. Regarding having to name the well path before you delete it--this is by design--and was actually a recent update. We had many drillers deleting entire survey records when we simply asked "Are you sure you want to delete this well path?", so we had to put a higher level of protection in place. Thank you for being highly likely to recommend us! We will keep working hard to make your job as a well planner easier. - Drakewell
Jermaine H.
Used daily for 6-12 months
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The 3D plot feature and the how you are able to see and utilize the Anti-Collision feature. The third feature for me would be the projections to the bit.
No cons were added to this review
Jermaine, Thank you very much for taking the time to review us! Drakewell
Marcel R.
Used daily for less than 6 months
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The ease of feature access on drakewell is paled in comparison to no other software. The submenu transition to alternate data access points is fantastic.
The mobile access could be ironed out a touch more. The manual closing of the submenu access point becomes repetitive and could be altered.
Hi Marcel, Thank you for taking the time to review! A "mobile clean-up" is in our queue. It is awesome to hear that you're using it on your phone! We designed Drakewell to be as accessible as possible in order to make it easier to do your job. Keep up the feedback. We love it!
Steven l.
Oil & Energy, 51-200 employees
Used daily for 6-12 months
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None
Not a lot. Have not found anything useful about it from a field aspect.
Directional projections are difficult and extremely time consuming when figuring for different motor yields etc. No local inventory /shipping tickets.
Hi Steven, Thank you for taking the time to review us! Our hope is to make projecting ahead in Drakewell easier and seamless. We do have a series of tutorials on our YouTube channel at https://www.youtube.com/playlist?list=PLsoM0Zb4HwSexNpLOB_p8RczYYe0nPfMh We would also be happy to jump on a call with you and review any questions you have. Email us at support@drakewell.us to schedule! - The Drakewell Team
Mike H.
Oil & Energy, self-employed
Used daily for less than 6 months
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Very easy to use, flags anything that needs corrected before saving to prevent errors and gaps
Unfortunately cannot fill out post run data on bhas unless you fill everything in. Makes it more difficult to get prepared on post runs before the bha is out of the hole
Hi Mike, Thank you for the review! We will reach out to dig deeper into the BHA post run report completion.
Tommy L.
Verified reviewer
Used weekly for less than 6 months
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Easily enter data and send reports to home office. They can also see your progress and any issues you may be having real time.
Easy to enter daily data and surveys and I especially like the 3D view on the plots. The copy previous data button is a plus in my book.
Needs some way to do projections and interact with plots for distances and projecting. I was using WinServe before but it had a lot of glitches in it.
Hi Tommy, Thanks for the review! Regarding projections, have you played with the Targets at the bottom of the Directional tab within a job? If you'd like some additional information on these, please reach out to us and we'll get a training session set up. Cheers, Drakewell
Toby K.
Oil & Energy, 11-50 employees
Used daily for less than 6 months
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SO far I like it. Has been a great program.
Fairly easy to operate. Easy to edit components, And enter daily activity.
There is no tab on top after being in the (Motor strap) window, having to back page
Kevin C.
Oil & Energy, 51-200 employees
Used daily for less than 6 months
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Drakewell helps us keep up with inventory
How we are able to keep up with Drilling and inventory
Having to entering all the info for each tool
Hi Kevin, Thank you for the review!
Scott K.
Oil & Energy, 51-200 employees
Used daily for less than 6 months
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Rough! Many overtime hours put in trying to get this to work "Real Time"
You can put a logo on the home page.
It does not work for tracking assets or inventory. It takes too long to use.
Hi Scott, Thank you for taking the time to review us. We know you are busy and appreciate your honest feedback. We reached out and have a plan forward to help ease the pain of transition to a new system and to ensure that we are assisting in the right ways.
Ebuka N.
Verified reviewer
Oil & Energy, 10,001+ employees
Used monthly for less than 6 months
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Drakewell does the job for me. Not only does it make work easier, it helps me maintain service quality minimums
Major challenges faced by oil-service engineers is the event of a possible or potential well proximity crisis, as well as providing the right drilling trajectory to avert the potential dangers of such compromise. Drakewell provides features that specify collision distances thereby helping engineers to come up with the safest design of service.
Despite being an amazing software tool, the need to use it online becomes a bottleneck as real-time data may be needed from the permutations made on the software and so, an advent of poor internet connection becomes a stumbling block.