eSchedule Features

eSchedule

Powerful Workforce Management for EMS, Fire and Police

4.74/5 (53 reviews)

eSchedule Feature Summary

  • Absentee & late report
  • Add custom notes
  • AutoScheduler
  • Certification expirations
  • Certifications management
  • Class sign-up via events calendar
  • Create custom fields
  • Create custom groups
  • Create custom “training paths”
  • Create training classes and add instructors
  • Custom file export to all payroll providers incl. QuickBooks
  • Custom reports
  • Custom schedule filters/views
  • Customized schedule templates
  • Dashboard
  • Detailed user profiles
  • Driver’s license expiration report
  • E-mail and text message alerts/notifications
  • Email and text messaging
  • Employee certification
  • Fleet management
  • Flexible shift sign-on / sign-off rules
  • Instructor management
  • Keep track of hours worked/volunteered
  • Manage sick calls
  • Member database
  • Multi-shift scheduling
  • Multiple schedule views
  • Multiple shift bid options
  • Multiple standard reports
  • Online trading
  • Optional biometric (finger scan) hardware
  • Overtime projection report
  • PTO/vacation requests
  • Punch in and out
  • Real-time export to Google Calendar, Outlook, iCal
  • Real-time open shift tracking
  • Rotation scheduling
  • SOG / protocol control
  • Scan/upload and store certification cards
  • Schedule change audit log
  • Scheduling
  • Set custom time rules
  • Shift management
  • Shift trade/swap
  • Split shifts
  • Staff leasing and contract employees
  • Time clock module
  • Track progress toward recertification
  • User access based on permissions
  • Vehicle damage tracking
  • Vehicle maintenance
  • Vehicle repair
  • View qualifications
  • View shift rotations/recurrences
  • Weekly status e-mails

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendance Tracking
Auto Scheduler
Automated Scheduling
Availability Indicator
Availability Management
Biometrics
Calendar Sync
Certification & Licensing
Certification Tracking
Class Scheduling
Contact Database
Contractor Management
Controlled Substance Tracking
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
EMS Service Roles Time Clock
Electronic Signature
Email Alerts
Employee Certification
Employee Database
Employee Onboarding
Employee Scheduling
Employee Time Tracking
Equipment Maintenance
Equipment Tracking
Event Calendar
Event Scheduling
Fleet Management
Float Pool Management
GPS
Group Scheduling
Incident Response Checklists
Instructor Management
Labor Forecasting
Labor Management
Leave Tracking
Location Tracking
Maintenance Scheduling
Manual Time Entry
Messaging
Messaging/Shift Dispatching
Mobile Access
Mobile Alerts
Mobile Time Tracking
Multi-Location
Online Punch Card
Online Scheduling
Online Time Clock
Online Time Tracking
Online Trading
Overtime Calculation
Payroll Management
Performance Management
Real-time Scheduling
Repair Tracking
Reporting/Analytics
Role-Based Permissions
Rotation Scheduling
SOG / Protocol Control
Salaried Employee Tracking
Schedule Distribution
Scheduling
Search/Filter
Self Scheduling
Self Serve Sign-up
Self Service Portal
Shift Management
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Skills Tracking
Task Management
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Training Record Management
Vacation/Leave Tracking
Variable Workforce
Vehicle Damage Tracking
Vehicle Maintenance
Vehicle Repair
Volunteer Management
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API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendance Tracking
Auto Scheduler
Automated Scheduling
Availability Indicator
Availability Management
Biometrics
Calendar Sync
Certification & Licensing
Certification Tracking
Class Scheduling
Contact Database
Contractor Management
Controlled Substance Tracking
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
EMS Service Roles Time Clock
Electronic Signature
Email Alerts
Employee Certification
Employee Database
Employee Onboarding
Employee Scheduling
Employee Time Tracking
Equipment Maintenance
Equipment Tracking
Event Calendar
Event Scheduling
Fleet Management
Float Pool Management
GPS
Group Scheduling
Incident Response Checklists
Instructor Management
Labor Forecasting
Labor Management
Leave Tracking
Location Tracking
Maintenance Scheduling
Manual Time Entry
Messaging
Messaging/Shift Dispatching
Mobile Access
Mobile Alerts
Mobile Time Tracking
Multi-Location
Online Punch Card
Online Scheduling
Online Time Clock
Online Time Tracking
Online Trading
Overtime Calculation
Payroll Management
Performance Management
Real-time Scheduling
Repair Tracking
Reporting/Analytics
Role-Based Permissions
Rotation Scheduling
SOG / Protocol Control
Salaried Employee Tracking
Schedule Distribution
Scheduling
Search/Filter
Self Scheduling
Self Serve Sign-up
Self Service Portal
Shift Management
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Skills Tracking
Task Management
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Training Record Management
Vacation/Leave Tracking
Variable Workforce
Vehicle Damage Tracking
Vehicle Maintenance
Vehicle Repair
Volunteer Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendance Tracking
Auto Scheduler
Automated Scheduling
Availability Indicator
Availability Management
Biometrics
Calendar Sync
Certification & Licensing
Certification Tracking
Class Scheduling
Contact Database
Contractor Management
Controlled Substance Tracking
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
EMS Service Roles Time Clock
Electronic Signature
Email Alerts
Employee Certification
Employee Database
Employee Onboarding
Employee Scheduling
Employee Time Tracking
Equipment Maintenance
Equipment Tracking
Event Calendar
Event Scheduling
Fleet Management
Float Pool Management
GPS
Group Scheduling
Incident Response Checklists
Instructor Management
Labor Forecasting
Labor Management
Leave Tracking
Location Tracking
Maintenance Scheduling
Manual Time Entry
Messaging
Messaging/Shift Dispatching
Mobile Access
Mobile Alerts
Mobile Time Tracking
Multi-Location
Online Punch Card
Online Scheduling
Online Time Clock
Online Time Tracking
Online Trading
Overtime Calculation
Payroll Management
Performance Management
Real-time Scheduling
Repair Tracking
Reporting/Analytics
Role-Based Permissions
Rotation Scheduling
SOG / Protocol Control
Salaried Employee Tracking
Schedule Distribution
Scheduling
Search/Filter
Self Scheduling
Self Serve Sign-up
Self Service Portal
Shift Management
Shift Scheduling
Shift Swapping
Sick Leave Tracking
Skills Tracking
Task Management
Time Off Management
Time Off Requests
Time Tracking
Timesheet Management
Training Management
Training Record Management
Vacation/Leave Tracking
Variable Workforce
Vehicle Damage Tracking
Vehicle Maintenance
Vehicle Repair
Volunteer Management
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eSchedule Feature Reviews

25 reviewers had the following to say about eSchedule's features:

Cody D.

emsEschedule is a robust platform that allows us to easily manage the daily aspects of our agency.

2017-06-08

Pros

Emailing membership has gotten extremely user-friendly. 6. Mobile enhancements have made on the go management much easier.

Cons

Need something more robust than just going back to the old records, exporting, and massaging the data in excel. 3.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Cody - Thanks for the review! As you know, we're always adding new features. We will take all of your input/ideas and incorporate them into future upgrades. Thank you.

Read more
Joseph V.

eSchedule simplifies scheduling and provides a great user experience!

2020-07-08

eSchedule solved the needs we were looking for in a scheduling program.

Pros

All of this is integral to an effective, efficient, and productive scheduling experience.

Cons

Integration into my organization was quick and reliable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin N.

Great Product!

2016-10-26

We have utilized the product for scheduling, time clock, and document management.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Kevin - thanks for taking the time to write this review. We appreciate it.

Read more
Joseph S.

Best value and service we’ve seen!

2019-07-05

Very cost efficient, tremendous setup staff, and customer service has been terrific.

Pros

Easy to use for all access levels, payroll side is a breeze for administrators.

Cons

No real dislikes, would like to be able to send out find coverage alerts from the calendar, but we make it work just fine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Thanks for taking time to give us this great feedback. We're so pleased that you're enjoying your experience with us!

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JEFF M.

The combination of a great product and EXCELLENT customer service.

2019-10-22

Below are primarily what we're using it for: - Paramedic Scheduling - Automating a complex payroll process

Pros

There are many different reports and functions that admins can take advantage of

Cons

As an admin, it takes a little while to get used to where all of the different reports are but this is a common learning curve with any software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert B.

Great Support

2019-09-06

Over the years that requirement went away but many others that don't fit within most canned scheduling/timekeeping packages have come along and eSchedule has always worked with us to find or create a solution.

Pros

It goes well beyond basic scheduling and timekeeping, allowing us to accommodate an every-growing list of requirements.

Cons

It "feels" like user interface could be updated to be a little more slick, both visually and functionally, to catch up to what we've come to expect from tech companies and make things a bit more intuitive and reduce extra clicks and navigation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeanne P.

Company willing to customize to suit our needs, constantly seeking feedback to improve everything!

2018-04-04

Pros

Even have used reports to help win an unemployment claim - showing auto emails, #of times individual logged into system, times placed as available, and never scheduling shifts.

Cons

It's so easy to tailor it for what we want, what we need, and how we want to see things.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Thank you, Jeanne! :)

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Brad M.

Great solution to combine many functions

2021-02-06

Pros

eSchedule has been great in allowing us to combine several different systems such as scheduling, time and attendance, certificate expiration tracking, continuing education and messaging all under one platform, making the end use for both our administrators and our employees much easier!

Cons

The mobile app is a bit cumbersome - it is just a mobile version of the website and not an app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Larry B.

Gallia County EMS. Gallipolis OH

2016-08-06

I'm It makes schedule easy to do.

Pros

Open shifts filled very fast

Cons

I have no cons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering eSchedule

Wish we would have done it sooner

Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Larry - Thank you very much for taking the time provide us your feedback. It's much appreciated. So glad we're helping you save time and that eSchedule is working well for you!

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Jody J.

EMS eSchedule

2019-09-20

The benefit of the program is having an online program that all employees have the ability to check their schedule and minimize out of service time.

Pros

The ease of adding employees to the system, credentialing and setting up schedules.

Cons

The program is slow on the upload of changes and sometimes the information is lost if not saved due to connectivity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Roman A.

An easy decision

2017-04-06

Initially, our EMS Chief was apprehensive about switching to an electronic system because he and computers don't get along very well.

Pros

Ease of use, quick response of support staff.

Cons

Additionally, I wish some of the views were a little more customizable..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Roman,

We appreciate you taking time out of your busy day to write a review of eSchedule. Even more, the feedback and insight you've offered is extremely helpful.

Thank you.

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Chuck B.

Great product great service

2017-03-27

We are a small private ambulance service in south west Florida. We have tried several programs. eschedule is by far the better product, There is a very small learning curve for administration as well at the end user which makes for a smooth implementation. I would highly recommend trying eschedule and compare it to the more expensive programs out there that do less.

Pros

user friendly

Cons

a mobile app wpuld be nice

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering eSchedule

nope

Source: Capterra
Helpful?   Yes   No

Response from eSchedule


We are so glad to hear that Concierge Medical Transport is happy with eSchedule. We appreciate the feedback, Chuck. If there's anything we can do to assist, please don't hesitate to reach out.

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Scott F.

Olathe Fire

2020-06-29

It works but it is more difficult to navigate through then other programs I am familiar with

Pros

Time cards are easier then the manual way we did it before the software.

Cons

There are no text alerts for shifts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Scott Thank you for taking the time to write this review. We appreciate it! Our Support Team has reached out to you so that we can address your questions and concerns. A number of these are easily addressed and are possible within eSchedule. Thanks again!

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Amanda S.

Time Saver - Life Saver

2016-03-16

We now have it down to about 1.5 hours! The scheduling process can be carried out for several months which also saves our Lt. time.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Amanda - Thanks a ton for your feedback and the review. We appreciate your time and value Meigs County EMS as a customer. If you need anything at any time, please reach out.

Read more
Steve M.

Well develped product that makes time management easier.

2015-04-09

I would like to see some on the schedule features customizable by the end user and not the software developers.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Steve - Thanks so much for your review. Your feedback is greatly appreciated. We will pass along your suggestion to the development team. :)

Read more
Ethan W.

eSchedule Review

2021-02-06

So far, customer service and ease of use have been stellar.

Pros

Setup and customization were excellent and easy.

Cons

The formatting of the schedule is a little crowded.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott B.

EMS eSchedule has been very helpful in our organization with time management and scheduling.

2017-05-31

Felt like when we got the program a whole team came with it.

Pros

It is easy for the employees to clock in and out and keep an eye on their schedules. Can pull multiple reports from the program. definitely getting your money's worth plus more.

Cons

Missing a few convenient features, shift give-a-ways for crews, crews cant put up their shift for others to see. Unable to see at a glance who made changes to a shift, and the progression of the shift to what it is real time, on the administration side.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Scott ¿ Thank you for the insight and great feedback! We are working on a trade/drop board feature which has been a highly requested feature. As always, there are many new features coming soon as well as an entirely new look & feel to the scheduling section. Stay tuned!

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Molly S.

eSchedule Software

2020-04-10

They truly know the pulse and scheduling of EMS!

Pros

Integrating into our agency was very simple.

Cons

The least thing I like about eSchedule is not having an app for my phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Thanks, Molly! We have plans to create an 'app' in the near future. In the meantime, eSchedule is mobile friendly and can be accessed from any mobile device.

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Erin M.

Easy to use

2019-09-06

Pros

Functionality and ease of use. Ability to log in from multiple places.

Cons

Mobile version is pretty limited.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Randi P.

Amazing Software & Time Saver

2017-04-08

I also enjoy the time clock feature and payroll reports.

Pros

I honestly love the ease of use.

Cons

I have not ran across a con i couldn't have fixed for my needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike T.

We have used this product over 5 years and would highly recommend to other services.

2017-05-24

We had our payroll process streamlined and and our scheduling has been simplified.

Pros

Allows quick and easy dissemination of information and allows us to upload a full library of our documents and standing orders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Mike ¿ We're so glad you're happy with eSchedule. Thank you for being a long-time customer and supporter!

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Todd B.

Highly recommend

2016-10-28

This product is what we were looking for to get our scheduling and time clock in one location.

Pros

Customer support and all in one functions

Cons

Ability to create shifts or make changes to the actual schedules is limited to the vendor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Todd, we value your business. Thank you for the nice review.

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Jerry N.

Has completely changed the way we schedule!

2015-04-09

EMS eSchedule has also increased our ability to effectively communicate with staff and send out immediate notifications in several different formats.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from eSchedule


Jerry - Everyone at eSchedule appreciates you as a customer. Thanks again! With regard to your comment on customer support, we are taking great strides to improve the response time by adding team members to handle the increased work. Thank you!

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Fred W.

Great transition and product

2020-06-24

We have found eSchedule and their team to be easy to work with and willing to listen to our needs.

Pros

The ease of transitioning from our previous scheduling software to eSchedule.

Cons

We lost a few features from the other scheduling software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from eSchedule


We appreciate your business. Thank you for the great review!

Read more
Todd F.

Awesome Product

2019-07-12

A BIG THANK YOU to the customer representative as she has been the best asset we have in this venture and she makes it very easy to work with.

Pros

The first thing is that it keeps all of our department documents and vehicle information in one place.

Cons

We need to have an App. I have saved the sign on screen to all toughbooks but we still would like a app . The only other change I would make would be to give some flexibility to admins to change some of the things that we have to call you all for. It would free up time and resources for you all and less headaches. Not enough storage space for all the PDF docs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more