Starting from: $1200.00/year
Pricing model: Subscription
Pricing varies depending on number of employees/user accounts and activated modules within the software.
9 reviewers had the following to say about eSchedule's pricing:
Pros
Some Pros for the software is the features, they are really good to work with and I am always happy when I figure out more ways to use them I always am happy to share how they work with the team
Cons
The cons would probably be the price I feel like it is a little bit pricey so if there is a way to lower anything that might help
Rating breakdown
Prior to using EMSeSchedule, our department used hand written schedules for each position, on each apparatus, at each station. As you can imagine, this was a nightmare with just the number of papers needed. We routinely had to fix errors that were made because of having to transfer information from one place to another, in some instances, multiple times. We also used paper time sheets that were filled out by our employees, so accountability for the times written down, wasn't always the best. EMSeSchedule gave our department an affordable, easy to use solution to both of our problems. Initially, our EMS Chief was apprehensive about switching to an electronic system because he and computers don't get along very well. However, now he can easily prepare our monthly schedule and has no issues clocking in and out or reviewing how many hours our employees have. The support staff have been extremely helpful, often times responding and fulfilling requests the same day, even a few times, the same hour that I've emailed them. I would recommend EMSeSchedule to any department looking to upgrade their time clock and scheduling because it is easy to use and easy to understand.
Pros
Ease of use, quick response of support staff.
Cons
Cost is always an issue for any department. Additionally, I wish some of the views were a little more customizable..
Roman,
We appreciate you taking time out of your busy day to write a review of eSchedule. Even more, the feedback and insight you've offered is extremely helpful.
Thank you.
Rating breakdown
Likelihood to recommend: 9/10
A cost-savings in overtime.
Pros
eSchedule has saved our service money, regarding overtime costs. Previously, we would utilize an excel spreadsheet to schedule providers on a first-come, first-serve basis and subsequent providers would be reluctant to 'bump-off' others, costing the company overtime.
Cons
Sometimes, eSchedule has minor hiccups and difficulty processing requests. It usually does not last long, however.
Thank you, Mike! We appreciate your business.
Rating breakdown
Likelihood to recommend: 10/10
Absolutely great team to work with. Very cost efficient, tremendous setup staff, and customer service has been terrific.
Pros
Easy to use for all access levels, payroll side is a breeze for administrators.
Cons
No real dislikes, would like to be able to send out find coverage alerts from the calendar, but we make it work just fine.
Thanks for taking time to give us this great feedback. We're so pleased that you're enjoying your experience with us!
Rating breakdown
Likelihood to recommend: 10/10
Easy to use; customer service is always excellent; a definite value for the money. We have utilized the product for scheduling, time clock, and document management. It is simple to utilize and implement and a benefit for staff and management alike.
Kevin - thanks for taking the time to write this review. We appreciate it.
Rating breakdown
We are a small private ambulance service in south west Florida. We have tried several programs. eschedule is by far the better product, There is a very small learning curve for administration as well at the end user which makes for a smooth implementation. I would highly recommend trying eschedule and compare it to the more expensive programs out there that do less.
Pros
user friendly
Cons
a mobile app wpuld be nice
We are so glad to hear that Concierge Medical Transport is happy with eSchedule. We appreciate the feedback, Chuck. If there's anything we can do to assist, please don't hesitate to reach out.
Rating breakdown
Likelihood to recommend: 9/10
We went to eSchedule because they were the only folks that offered a solution to a new requirement we had - being able to separate labor hours by a particular funding source or budget center. No one else could help us and eSchedule said "no problem." Over the years that requirement went away but many others that don't fit within most canned scheduling/timekeeping packages have come along and eSchedule has always worked with us to find or create a solution.
Pros
It goes well beyond basic scheduling and timekeeping, allowing us to accommodate an every-growing list of requirements. The staff know the software inside and out and respond quickly to questions, helping us work through what we need to do and the best way to do it. Most things the software can do already and it's a matter of choosing the best way. By finding ways to work within the existing features, they keep the software cleaner than others by not having an overwhelming set of options and preferences to navigate through - and the personal service from people that understand what we're doing out here is extremely helpful and rare these days. When there's a custom change required, the pricing and turnaround is reasonable and accurate.
Cons
While I really like eSchedule all around, I notice there are things we do with it every day that require more clicks and navigation than they should. Those extra little steps, even though they only take a second each, add up. It "feels" like user interface could be updated to be a little more slick, both visually and functionally, to catch up to what we've come to expect from tech companies and make things a bit more intuitive and reduce extra clicks and navigation. The PTO reporting system seems a bit outdated too, with monthly e-mailed reports rather than a real-time on demand report available.
Rating breakdown
Likelihood to recommend: 7/10
Felt like when we got the program a whole team came with it.
Pros
By far the biggest pro for EMS eSchedule is the costumer service!! No matter how many times I have called or emailed they always treat you like a valued costumer and fix any issue that may arise, or find options for features that you are looking for. We are always switching things up and they have always kept up with our demands. It is easy for the employees to clock in and out and keep an eye on their schedules. Can pull multiple reports from the program. definitely getting your money's worth plus more.
Cons
Missing a few convenient features, shift give-a-ways for crews, crews cant put up their shift for others to see. Unable to see at a glance who made changes to a shift, and the progression of the shift to what it is real time, on the administration side.
Scott ¿ Thank you for the insight and great feedback! We are working on a trade/drop board feature which has been a highly requested feature. As always, there are many new features coming soon as well as an entirely new look & feel to the scheduling section. Stay tuned!
Rating breakdown
Likelihood to recommend: 10/10
eSchedule solved the needs we were looking for in a scheduling program. We received more than what we expected and had our entire organization trained on the program quickly and efficiently. The reporting is extremely powerful and accurate, allowing me to maintain a schedule of over 200 volunteers to the highest standards while maintaining pinpoint accuracy.
Pros
eSchedule provides our agency with an amazing user interface, ease of use, and great backend reporting. All of this is integral to an effective, efficient, and productive scheduling experience. My favorite aspect of the software is the ability to validate my crews wherever I am. I have a wealth of knowledge available on my phone accessible quickly to determine attendance status, clock times, and sign ups. I also enjoy the customization that is available to eSchedule, allowing me to create the scheduling experience I need for my organization. Finally, another pro that every program should have that eSchedule delivers on is the customer service experience. eSchedule provides lightening fast, and accurate customer service. When I run into an issue or have a question, I know I am the priority from the eSchedule team. I get my answers quickly from a professional team who caters to my needs and shows me how much my business is valued to them.
Cons
Integration into my organization was quick and reliable. There was almost zero downtime and the transition was seamless and accurate. I have no cons to mention for application within my organization.
Rating breakdown
Likelihood to recommend: 10/10
